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Medical Office Clerk Resume Samples
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0-5 years of experience
Answered telephone calls to assist patients with general questions, directions, and with information regarding scheduling appointments
- Contacted patients to remind them of upcoming scheduled doctor appointments
- Prepared and gathered patient files for the doctors prior to them seeing the patients
- Sorted and organized paper medical records before they could be transitioned to electronic medical record
- Assisted with transition from paper medical records into electronic medical records by scanning patient documents into MicroMD EMR system
- Processed incoming and outgoing mail to the Urology clinic
0-5 years of experience
Filed and scanned documents utilizing Electronic Health Records System
- Pulled paper charts for doctor to sign and review
- Managed faxed documents ensuring patient confidentiality
- Answered phones, took messages and directed calls to staff
- Assisted doctor as needed with patient triage and vital signs
- Wrote prescriptions as directed by doctor and called in medication refills
10+ years of experience
Used different software such as Medent and Meditec to schedule appointments, surgeries, and procedures for patients and track physicians schedules
- Provided excellent customer service both in person and over the multiline phone
- Developed necessary documents and mailings based on organization’s needs
- Knowledgeable on billing, including handling inquiries and dealing with multiple types of insurance
- Managed change and transitions smoothly and confidently with while ownership changed on multiple occasions
0-5 years of experience
Maintained filing room by filing medical documents and charts
- Scanned, photocopied and faxed documents
- Distributed incoming mail, collected and delivered outgoing mail to dispatch
- Performed courier duties, delivering records, equipment and medical utensils
- Monitored and maintained the stationery and supplies inventory
0-5 years of experience
Prepared all new charts with alphabetical and name labels for proper filing.
- Answered to multi-lines and scheduled appointments for physicians.
- Prepared medical records to set appointments for following days.
- Help to maintain an inventory of records and their location.
0-5 years of experience
Maintained, organized, and filed medical forms and records for 300+ patients
- Created new patients’ files on paper and in local database
- Assisted pharmacists by finding information in a timely manner
- Located and retrieved patients files as needed
6-10 years of experience
Answering phones and scheduling appointments for the clinic’s average of 120 patients daily
- Trained new employees on the use of E-Thomas
- Organizing patient charts and insurance information including both hard copies and electronic versions
- Sales associate for recommended products and services.
- Handle large volume of cash transactions
0-5 years of experience
Entered patient medical charges using ICD-9 coding and billing system
- Verified each patient’s demographic information at registration and updated electronic medical record as necessary
- Managed doctors schedules for appointments
- Trained new employees for check-in and check-out processes
- Loaded and verified patient insurances
- Scanned and attached documents into patient electronic medical records
- Collected patient co-pays and posted to patient accounts
- Answered incoming phone calls
0-5 years of experience
- Scheduled patients’ appointments and signed all visitors in and out of the medical office
- Organized and maintained files and records of patients’ medical history
- Administered phone calls to and from patients with questions or concerns
6-10 years of experience
Responsible in checking in and checking out patients, verifying insurance, collecting any payments owed and balancing at the end of the business day.
- Scheduling, canceling and rescheduling patient appointments.
- Work with pipeline report and contact patient for appointment reminder.
- Act as a liaison with Hospital or outpatient facility and Patient to coordinate any necessary procedure or testing necessary.
- Updating and creating any medical office forms using word document software.
- Filing and retrieving medical records.
6-10 years of experience
Greeting, gathering and verifying patient information
- Verifying insurance and imputing information with proper ICD9 and CPT coding
- Scheduling and confirming appointments
- Generating patient referrals to see specialists, surgeries and/or for diagnostic procedures
- Maintaining confidential medical record with accordance to HIPPA
- Advising patients on concerns and pending procedures.
0-5 years of experience
Pulled and filed medical records
- Called patients to remind them of appointments
- Mailed and faxed correspondence to patients and Physicians’
- Looked up patient co-pay eligibility for Blue Cross Blue Shield
- Data entry of patient information into the computer using the Greenway software
- Mailed out new patient packets
- Answered phones, assisted callers, and took messages
- Created new patient charts and verified all documentation
0-5 years of experience
- Traveled to referring Physicians’ locations, to qualify patients for trials studies.
- Checked patients in and out, scheduling follow-up appointments as indicated.
- Filed regulatory forms, documents, and correspondence, per FDA regulations.
- Documented all physical conditions reported by patients in medical files.
- Checked and responded to trial sponsors’ e-mail messages throughout the day.
0-5 years of experience
Greet and direct all patients and visitors upon arrival
- Comfort patients by anticipating anxieties, answering questions and maintaining the reception area
- Check-in all patients by updating and recording demographics, insurance, personal and financial information for each patient into the office computer system
- Answer telephone calls and, screen and direct calls, take messages for the staff and provider and provide callers with requested information when appropriate
- Communicate with providers and medical support personnel on a regular basis to resolve patient issues and answer questions and concerns
- Manage computerized and manual scheduling, billing, and health insurance records
- Accept and record patient charges, including co-pays, payments and other forms of financial transactions
- Protect patients’ rights by maintaining confidentiality of personal and financial information
0-5 years of experience
Schedule medical appointments according to AF regulations for patients
- Manage and create patient schedules for medical doctors/providers
- Liaise with pharmaceutical and medical staff to relay patient communications
- Provide customer assistance according to patient needs
0-5 years of experience
Assisted in the implementation of new financial office policies and procedures.
- Provided excellent customer service in the front office as a receptionist and scheduler.
- Data entry EMR (Electronic Medical Records) and accounts receivable.
- Insurance verification and patient records update.
0-5 years of experience
Registered patient with and without appointments
- Confirmed all insurance information by using EVS or Navinet
- Collected all patient co-payment
- Pulled and filed charts for reports and Labs
- Purged every year sending charts to storage facility
- Called patient day before to confirm appointment
- Copy chart for release of information
- Cover operator with multiple phone lines when needed
0-5 years of experience
Schedule patient appointments
- Welcome and greeted all patients and visitors, in person or over the phones
- Answering phones, screening calls and taking messages
- Taking and documenting medical insurance information
- Maintaining patient records
- Handling medical insurance co-payments
0-5 years of experience
Maintains patient files and retrieves files for scheduled appointments
- Files all patient data upon receipt of information
- Created files for new patients
- Answering multi-line phones
0-5 years of experience
- Answer phones in a busy pediatric practice
- Schedule appointments using Advanced MD
- Pulling Charts, completing the Source Documents and filing
- Excellent communication skills with patients and staff
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Medical Office Clerk
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
