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Medical Scheduler Resume Samples
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0-5 years of experience
Used multiple programs such as Medical Manager, MERGE, AbbaDox and PARCS to manage client information, schedules and medical records
- Communicated effectively with clients and medical professionals
- Scheduled clients serving four medical offices, taking into consideration client location, facility capabilities, insurance requirements, and type of exam
- Followed up with doctors’ offices to ensure proper exams are scheduled for clients
- Consistently recognized as top scheduler to achieve company benchmarks
- Performed administrative tasks as needed
0-5 years of experience
Was responsible for supporting both the surgical and radiology departments ensuring quality service through timely and courteous assistance
- Provided service support to patients who request our care and from physician referrals
- Supported phone center with high volume calls averaging 13000+calls per month, scheduling appointments and performing verification according to provider rules and guidelines, documenting service requests
- Conferred with patients to obtain and confirm pertinent billing and demographic information and accurately enter patient and insurance information into system and complete the patient registration process in an accurate manner
- Scheduled all Biopsies, Mammograms, MRI, CT Scans, and Ultrasound/Screening and Nuclear-Medicine procedures
- Performs other duties as assigned or directed to ensure smooth operation of the organization.
0-5 years of experience
Scheduled appointments using EMR for three ophthalmology clinics within the practice
- Answered a high volume of phone calls, triaged emergencies and directed other calls to appropriate departments
- Managed high-volume work load, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies
- Expertise in navigating insurance company websites to obtain preauthorizations and referrals to confirm coverage and resolve issues
- Coordinated scheduling among multiple parties, including patients, physicians, and facilities to accommodate preferences and urgency
- Maintained supply of all printed materials by proofreading and ordering all business-related documents
0-5 years of experience
Worked as medical scheduler for various doctors to include all aspects of administrative duties.
Key Contributions:
- Maintained database of medical records to include creating, modifying and processing files as necessary.
- Maintained and organized a professional environment for clients and physicians.
- Routinely addressed client questions and concerns regarding medical procedures and policies.
- Assisted and covered for the call center during business hours to include answering phones, greeting patients when they arrive and leave, and working with patients regarding their physician’s appointment.
0-5 years of experience
Coordinated with state medical centers and department transportation to schedule all inmate medical appointments
- Coordinated treatment teams with physicians and nursing staff regarding patient care
- Assisted attending physicians and charge shift nurse with Doctor and nurses sick call
- Performed clerical tasks, such as ordering supplies, maintaining statistics, and preparing reports
- Maintained office filing system and searched files for retrieval of material
0-5 years of experience
Schedule medical life insurance/Disability exams for examiners, agents, and applicants.
- Politely assisted customers via telephone.
- Provided an elevated customer experience to generate a loyal clientele.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
0-5 years of experience
Provided medical administration for five physician, three nurse medical office where high activity multi-tasking was the norm.
- Managed office communication including telephone receptionist, messages, directing calls, paging and follow-up (multi-phone line system and switchboard panel).
- Successfully coordinated patient relations including greeting patients/family and caregivers, scheduled appointments, maintained confirmation schedules, provided test results and coordinated insurers.
- Updated and maintained medical records.
0-5 years of experience
Scheduled Independent Medical Evaluations (IME) for an extensive group of national clients made up of insurance companies and attorneys
- Assisted clients with requests for scheduling through the knowledge of a panel of 20,000 providers
- Maintained communication notes for hundreds of cases per day
- Developed relationships with new and existing clients to build business with additional scheduling requests
0-5 years of experience
Disseminated information about the company to the general public
- Greeted clients and guests upon arrival
- Managed and maintained vendor invoice files, records and updated documents
- Assisted Administrators, and Clients in various clerical duties as well as provided general administrative support including filing, faxing, and photocopying
- Assisting Nurse Practitioner with scheduling wellness assessments
- Responded promptly to all telephone inquiries in a professional manner
0-5 years of experience
Performed appointment scheduling and cancellations.
- Verified patient demographic and insurance information, re.
- Communicated with physicians, patients, nursing units and ancillary departments regarding scheduling procedures, preps and coordination test (i.e. assembled patient charts and collected patient records).
- Assisted with the maintenance of clinic supplies to include ordering and storing.
- Maintained privacy in accordance with HIPAA when dealing with personal health information.
- Demonstrated professionalism when dealing with medical staff, patients and vendors.
0-5 years of experience
Handled patient scheduling and room coordination, for approximately 30 physicians and physician’s assistants.
- Instructed and provided patient information for upcoming tests and procedures.
- Scheduled up to 75 procedures per day, in addition to compiling and mailing pre-procedure information
- Utilized multiple software scheduling programs to effect complete scheduling processes according to department protocol.
- Used superior communication skills to develop rapport with customers, patients, and co-workers along with ensuring that patients received the highest level of care.
0-5 years of experience
Scheduled, confirmed, and rescheduled patient appointments
- Answered calls took messages, and routed to suitable staff
- Verified client demographic and insurance information
- Recorded changes to make sure patients are registered under their present health plan
- Updated provider program and availability
- Communicated and interacted with all departments effectively and competently
- Maintained the patient privacy
0-5 years of experience
Work with over 100 patients per month.
- Assigned from hospitals/nursing homes to home care
- Responsible for matching patients with their respective doctors for each discipline
- Tracked patients that re-lapsed and were re-admitted into the hospital
- Communicated with 30-40 disciplines on a daily basis regarding patient care
- Implemented a process that strategically tracks patient care regarding Medicare surplus for billing purposes.
0-5 years of experience
Supported 17-doctor neurologist medical office as part of a team of schedulers
- Scheduled office visits, tests, and imaging appointments as well as follow-up appointments
- Answered phones and scheduled or rescheduled appointments; routed to appropriate person
- Faxed patient referrals to other specialists
- Faxed doctor orders to hospitals and labs
- Contacted insurance companies for patient benefits and prior authorizations
- Collected co-pays and past due payments
6-10 years of experience
Scheduled radiological procedures such as MRI’s, MRA’s, CAT Scans, Weight Studies, and Sonograms
- Confirmed patient’s appointments and informed them of appropriate preparations needed prior to examination
- Worked closely with referring physicians and staff to ensure proper and efficient scheduling
- Organized all pertaining documents at the request of Radiologist, Technicians, and Physician Assistants
- Monitored and revised all exams daily in order to maintain an effective schedule and eliminate errors
- Verified authorization numbers
0-5 years of experience
Scheduled an average of 500 new and existing patient appointments on a weekly basis utilizing Meridian Scheduling
- Documented an average of 250 new patients utilizing Med Evolve Medical Software on a weekly basis
- Liaison between patients, nurses, physicians, and pharmacies
- Main controller of the offices communication switchboard
- Accurately prepare and distribute over 200 new patient packets monthly
- Organized, sorted and filed over 300 patient documents and records on a daily basis
- Used medical terminology on a daily basis
0-5 years of experience
Schedule [company name] and Medicaid members for house call visits with nurse practitioner
- Maintain member information in in-house systems
- Meet scheduling quota each month
- Score 80% or more on 3 graded QA (Quality Assurance) calls per month
- Responsible for ensuring compliance to policies and procedures
- Made use of in house software to assist members and nurse practitioners
0-5 years of experience
- Scheduled diagnostic appointments
- Answered multi-line phone system
- Scheduled third party worker’s compensation diagnostic appointments and insured completed exam results faxed to appropriate vendors
- Confirmed insurance coverage, referrals, authorizations and next day appointments
- EMR, Medical Manager
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Medical Scheduler
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
