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0-5 years of experience
Assist patients with frame and lens selection based upon prescriptions written by ophthalmologists or optometrists
- Ranked 2nd in the region of thirteen stores for achieving the highest sales-to-plan in 2014.
- Measured the distance between the corneas of the eyes
- Inspected eyewear lenses through a manual Lensometer
- Adjust glasses and perform minor eyeglass repair
- Collected insurance information and provided the best sales options for patients
0-5 years of experience
Played a critical role in ensuring a patient focused, customer oriented experience.
- Scheduled appointments, updated system with most recent contact and insurance information.
- Performed initial prescreening test, assisted with frame and lens selection that best suited patients’ lifestyle and prescription needs.
- Assisted patients with contact lens insertion and removal.
- Prepared work order for Shopko’s optical laboratory.
- Dispensed frames, verified prescriptions using automatic lensometer.
0-5 years of experience
Recommend specific lenses, coatings and frames to the our clients based on their needs and preferences.
- Perform eye-wear adjustments
- Trained and configured custom RevolutionEHR software for the practice
- Responsible for all aspects of sales, billing and insurance processing
- Completed daily administrative tasks and maintained multiple eye wear displays
- In charge of marketing and social media presence. Spearheaded a partnership with Paws
0-5 years of experience
Assisted the patients in frame and lens selection with accurate size adhering to prescription
- Managed adjustments of spectacles and frame styling
- Administered optical lens and frame sales, ensured insurance billing, and computed all charges and credits.
- Generated daily and monthly financial reports and ensured sending recalls and patient statements monthly.
- Managed optical lens and frame sales
- Assisted patients to select eyewear; insert and remove contact lenses; and processed custom optical product orders.
- Maintained telephone etiquette; greeted patients & responded to their queries; scheduled appointments
0-5 years of experience
Began employment as a receptionist and earned two promotions after successfully demonstrating commitment to customers and job tasks
- Performed quality control oversight of other staff to ensure correct procedures were followed
- Coordinated with doctors and customers to select the correct products
- Trained new staff on company procedures and routines
0-5 years of experience
Leverage talents and expertise to achieve daily goals and objectives, which includes providing world-class customer service as Dispensing Optician for one of the largest eyeglass retailers in the United States.
- Champion service goals by communicating effectively with customers and providing coaching on best practice methods for selecting from a wide variety of lenses based on individual needs.
- Employ technical proficiency to troubleshoot lenses using the lensometer.
- Researched and gained familiarity in many different types of frames and methods for assisting customers with selecting frames based on both function and aesthetics.
- Gained proficiency in adjusting a wide variety of frames to maximize comfort and use.
- Created and implemented “Complete Sales Service” processes to provide guidance in assisting customers throughout the entire service experience (from frame selection to final fitting as a single point of contact). Efforts resulted in an increase of customer satisfaction by 22% in 3 months.
0-5 years of experience
Analyzed and filled the patients’ optical prescription utilizing a variety of equipment.
- Gained all the fundamental knowledge needed to work in any optical setting.
- Adjusted frames, broken frame parts and identified problems based on misaligned frame parts.
- Registered patients, confirmed appointments and updated and maintained patient records.
6-10 years of experience
Managed one of the top revenue producing locations within the organization
- Built out and staffed entire practice from doctors of optometry to opticians and lab personnel
- Developed business plans and set goals for sales and expenses
- Controlled outgoing and incoming expenses
- Projected sales and store expense budgeting process via specific data analysis methods
- Audited cash balance and reconciled store inventory and ledger entries
- Produced and edited sales advertising campaigns and developed targeted market pricing strategies
- Managed employment opportunities, initiated hiring process, and performed employee evaluations
0-5 years of experience
Outstanding customer service kept our customers loyal – via storefront, website, email, phone and postal mail.
- Processed new orders, making sure each was accurate; verified and documented lab interactions; resolved unforeseen issues; and called or emailed customers to keep them informed on status of their order
- Verified/submitted insurance information/coverage
- Inventoried, reconciled and ordered frames/lenses
- Kept inventory at Killeen location as current (latest styles, labels, etc) as possible
- Reported daily sales, orders, and payments to corporate director in New York for corporate reconciliations
- Assisted with closure of satellite location – inventoried/packed merchandise to be shipped to remaining stores and/or consolidate with Killeen location
0-5 years of experience
Directly responsible for handling phone calls, scheduling appointments, insurance billing, greeting persons entering organization, and dealing with queries from the public and customers
- Verified and ensured that finished lenses are ground to specifications
- Prepared work orders and instructions for grinding lenses and fabricating eyeglasses
- Performed dispensing of glasses and adjusted to patients need
- Assisted clients in selecting frames according to style and color, and ensures that frames are coordinated with facial and eye measurements and optical prescriptions
6-10 years of experience
Facilitated eye examination preparations for over 5000 patients
- Initiated follow-up care for patients with additional eye-care needs
- Contributed to company’s conversion to electronic medical charting system
- Oversaw claims department for private insurances, Medicare, and Medi-Cal
- Trained and delegated new staff to perform patient care and insurance billing
0-5 years of experience
Adjusted and repaired spectacles as needed.
- Interpreted prescriptions and helped patients meet all their eyewear needs.
- Instructed patients in the usage of contact lenses.
- Acknowledged and replied to patient’s questions and eyewear needs.
- Prepared concise and effective method of insurance billings and sales reports.
- Audit and reconciled vendor accounts
- Kept track of contact lenses and spectacles order as promised.
0-5 years of experience
Attained high sales while working as sole optician in smaller satellite office
- Consistently promoted team work with doctor’s staff to ensure high patient satisfaction
- Filed insurance submission forms and corrections for prompt payment to the company
- Assisted patients with placing orders and making appointments over the phone
- Educated proper use of product and accessories to ensure patient satisfaction with purchase
- Presented options and choices to best utilize insurance for patients needs
0-5 years of experience
Managed the day to day operations of the optical department in the absence of the Manager
- Performed disciplinary actions and employee counseling as required
- Managed and performed the creation and dispensing of lenses to patients
- Dispensed eyewear and worked closely with patients to ensure the highest level of corrected vision possible
0-5 years of experience
Performed all prescreening and other ophthalmic testing
- Answered telephones; scheduled and confirmed appointments
- Handled all patient inquiries including; fitting, adjusting and repairing eyewear
- Verified all optical and ophthalmic services were correctly coded for ordering and billing
0-5 years of experience
- Trained two hundred sales associates in the region according to organizational standards.
- Applied knowledge of the eye and eye disorders by troubleshooting and filling glasses and contact lens prescriptions.
- Lead regional sales team in transition from 21st to 4th place in earnings after two years of implementing new standards.
- Served as Gift of Sight Captain for multiple charity events and fund raisers.
- Organized patient charts and records, checked insurance eligibility and benefits, and tracked patient billing.
- Provided services as an ABO certified optician, including fitting, dispensing, frame selection, and troubleshooting, winning Presidential Award for Customer Service.
- Only associate in region to be inducted into the Sales Hall of Fame, and one of three associates globally to be inducted twice.
- Responsible for 33% of total sales on a twenty person sales team.
0-5 years of experience
Assisted in the measuring of patients bridge-eye size, vertex and pupillary distance for optimal creation of lens
- Organized and filed appropriate work orders for fabricating eyeglasses in accordance with rules and regulations of company.
- Provided enthusiastic customer-centric service in interacting personally and professionally with patients in selecting frames, securing prescriptions and making payments
- Scheduled and managed daily appointments that included reschedules, cancellations and no-show; booking add-ons to ensure appointment slots stay full.
- Obtain patient demographic, insurance and guarantor information for patients to ensure accuracy of patient care and timely billing
- Provide efficient and effective customer service through positive and timely check-in/out proceedings, and leveraging ALL-PRO/IO system for scanning of critical documents
- Organize, collect and reconcile patient cash collections; co-pays, deductibles and co-insurance in excess of $1,600 per month, aiding in the company initiative of financial sustainability
- Consistently collaborate with office and clinical operations to perform impeccable customer service to peers and patients.
0-5 years of experience
Process a high volume of documents with keen attention to detail, coordinating mailings and reviewing correspondence for accuracy. Use computer systems for scheduling and tracking claims & patient EHR.
- Facilitated completion of claims within deadlines by tracking paperwork and acting as liaison between policy provider, policy holder and provider while maintaining confidential information.
- Accurate submission of insurance claims, EOB reconcile to patient account and patient billing AR/AP.
- Improved quality of client correspondence by recognizing and correcting grammatical errors and obtaining authorization from insurance companies prior to appointments or services provided.
0-5 years of experience
Maintained sales and stock of optical frames and sunglasses
- Adjusted and dispensed prescription eyeglasses
- Fit patients for contact lenses and adjusted prescriptions as needed
- Preformed all tests necessary to aid the Ophthalmologist in making an accurate diagnosis
- Assisted in ocular injections and minor surgical procedures
- Aided in maintaining consistent patient flow in a busy clinical environment
- Earned certification as an Ophthalmic Assistant
0-5 years of experience
Educated clients on the importance of regular eye examinations and maintenance of their eyeglasses and/or contacts.
- Controlled the flow of clients to ensure excellent customer satisfaction.
- Dispensed and repaired eyeware.
- Maintained the highest standards in day to day operations ensuring customer satisfaction.
- Responsible for all aspects of managing store functions, including scheduling and supervision of other opticians and optometrists.
- Achieved sales goals and business objectives.
- Maintained the highest standards in day to day operations ensuring customer satisfaction.
0-5 years of experience
Led monthly office sales with the latest eyewear products such as: Essilor, Transition and Shamir lenses.
- Trained new employees in insurance claim filing, sales, lab work and the basics of optics.
- Ordered parts and frames from manufacturers; drop shipped frames to labs, also repaired frames of all types.
- Pretested patients, including capturing OPTOMAP photos and working up medical history.
0-5 years of experience
Practiced as an optician for a face paced ophthalmologist group in the Medical Center.
- Public relations, marketing and business development with potential group clients.
- Coordinated luncheons with the doctor’s staff to communicate any optical promotions, new products, and services available to patients.
- Insurance verification, informed patients of insurance coverage details, and assisted in billing and coding for Medicaid.
6-10 years of experience
Coaching sales behaviors. Coaching remakes in both lab and retail.
- Ranked in top 10 in associate sales in company.
- Helped to run the sales floor of a store that sold in excess of 3 million a year.
- Worked with Dr office to create seamless flow.
- Dispensed and repaired eyewear.
- Problem shooting customer issues.
- Merchandising frame boards and accessory boards
6-10 years of experience
Scheduled appointments and received incoming calls.
- Assisted patient with insurance benefits; managed patient records and sent reactivation letters.
- Assisted and instructed patients on wearing contact lenses, and selecting frames/lens treatments.
- Informed patients of benefits and risk of Lasik procedures and coordinated surgery and follow up care
10+ years of experience
Supported a practice of multiple providers through administrative, technical, and customer relations functions. Role evolved and expanded with growth of practice.
- Conducted positive, professional, and service-oriented customer interactions. Scheduled appointments. Greeted and provided service to patients. Provided information and problem resolution relative to billing and insurance matters.
- Assisted patients in selecting vision correction products. Designed products to meet individual patient needs and ensured the fulfillment of exact specifications.
- Managed all patient billing and insurance billing functions (according to the specific requirements of 15+ insurance providers). Ensured accuracy and coding of invoices. Administrated all data and documentation. Handled initial credentialing and annual re-credentialing. Resolved any issues with claims. Performed collections as needed.
- Recruited, screened, and recommended employment candidates.
- Implemented software system that significantly improved efficiency and effectiveness of all administrative functions to include patient scheduling, electronic recordkeeping, and billing. Liaised with vendor and served as technical resource for staff during and after implementation.
0-5 years of experience
Performed tasks as needed such as reception and cleaning
- Repaired eyewear with the use of tools and equipment
- Accurately measured bridge and eye size, vertex distance, temple length, papillary distance and optical centers of eyes
- Helped patients select frames according to desired style and color
- Informed and recommended lenses, lens coatings and frames to suit client needs
- Helped achieve sale goals
0-5 years of experience
Consistently exceed sales objectives on both high-end eyewear and prescription contacts.
- Put customers at ease while educating them on all products and services offered.
- Efficiently work with insurance companies and billing services in order to obtain authorization for eligible benefits.
- Patiently and warmly teach first time contact wearers how to utilize contact lenses.
- Work with doctors, professional venders and sales representatives in a professional setting.
- Use Microsoft Office programs effectively daily to integrate patient information from paper to a secure online database.
6-10 years of experience
Managed daily operations of store to meet all company standards.
- Managed store employees; assigned duties, established performance standards and work schedules.
- Hired, trained, developed, and supervised new staff in performing basic office procedures and learning proper educational and lifestyle selling practices.
- Operated ophthalmic equipment, such as auto refractors, lensometers, and assessment for visual acuity.
- Conducted tonometry tests to measure intraocular pressure.
- Provided excellent customer service to patients by ensuring proper patient in flow.
- Prepared invoices and payment documents and handled payments for patients’ co-pays and optical purchases.
- Implemented and maintained company policies and procedures.
- Contacted pharmacy or optical companies to order or refill prescriptions as instructed by physician.
- Verified patient information by interviewing patient; reviewing and/or recording medical history; confirming purpose of visit or treatment.
- Maintained patient confidence and protected operations by keeping patient care information confidential.
0-5 years of experience
Provided timely courteous and knowledge response to information request; screened and transfer calls.
- Contacted customers to schedule, confirm, and cancel appointments.
- Performed technical medical procedures as screening tests before doctor’s examinations.
- Maintained store organization in the contact lens department by ordering, tracking, and inventorying contact lenses.
6-10 years of experience
Managed all facets of a full service optical boutique including sales, purchasing, inventory, accounts payable and staff supervision.
- Facilitated sales of a wide range of eye care products to accommodate customers’ needs.
- Performed all aspects of shop work.
- Responsible for all aspects of ordering and dispensing contact lenses.
0-5 years of experience
Worked in a team-oriented fast paced environment
- Ensured satisfaction of patients needs and wants
- Maintained clean and inviting environment
- Achieved sales goals and business objectives
- Processed insurance claims
- Extensive knowledge and use of optical math
- Repaired eyewear with the use of tools and equipment
0-5 years of experience
Perform preliminary testing which includes evaluation of visual function and eye health and obtain the patients’ medical history.
- Work alongside an optometrist to get a better understanding of clinical duties.
- Perform additional tests on the Retinal Thickness Analyzer, Visual Field, and Optos machine.
- Work the front desk answering phone calls, scheduling appointments, and verifying insurance information.
- Perform duties of an Office Manager, which include the following: submission of insurance claims and job orders to labs, implementing new procedures, and designating sale promotions for the office.
- Cross-trained to perform administrative and clinical duties.
- Attended a Williams Group administrative training conference- Spring 2013
- Attended an educational conference held by the American Orthokeratology Academy – Spring 2014
0-5 years of experience
Educate and advise customers with optical solutions with their vision needs.
- Work independently as if a small business owner.
- Exceed company sale goals by 30%.
- Manage all company assets and positively influence public relations in all transactions.
- Select and train all optical associates.
- Complete all daily, weekly and monthly management documentation.
0-5 years of experience
Interpreted optical prescriptions written by optometrists or ophthalmologists
- Gave advice to patients on lens type, frames and styling
- Took frame and facial measurements to ensure correct fit and positioning advising patients when adjustments or repairs to spectacles were needed
- Selected, managing and ordering a range of optical products
- Ordered lenses from prescription houses
- Checked lenses on delivery to ensure that they meet the required specifications
- Arranged and maintained shop displays
- Managed all sales representatives from vision care product suppliers
0-5 years of experience
Assisted patients in selecting, ordering, and fitting eyeglasses
- Worked with the Optician team and Doctors to resolve customer issues
- Communicated with Lab Technicians to ensure customer order accuracy
- Prepared patient charts
- Assisted in scheduling and notifying patients appointments
- Filed insurance for qualifying clients with insurance coverage
- Assisted in answering client phone calls
0-5 years of experience
Measure patients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
- Verify that finished lenses are ground to specifications.
- Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
- Assist patients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
- Maintain records of patient prescriptions, work orders, and payments.
- Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
0-5 years of experience
Review and update patient information and work with the clinical team to fill optical prescriptions.
- Obtain insurance authorizations and explain benefits, as they apply to each patient.
- Assist patients in choosing lenses and frames that complement individual looks and lifestyles.
- Dispense glasses and ensure proper fit and visual clarity.
- Maintain, adjust, repair and clean patient’s glasses.
- Organize and track frame inventory, analyze lens remakes and track Optometrist prescription changes.
6-10 years of experience
Network and Co-Manage with Optometrists within general localty to obtain referrals for cataract, lasik, crystalens, occuloplastic surgeries, etc.
- Provide patient information as lasik surgical coordinator and proceed with scheduling lasik procedures with New JerseyEye Laser Center.
- Generate monthly referral reports from ACT 6.0.
- Tracking of all referred cataract, Crystalens, lasik, and cosmetic procedures.
- Organizing continuing education seminar dinners for the Optometrists to receive their continuation credits.
- Served as facilitator during NJEA convention to promote business relations and services pertaining to Lasik and Crystalens.
0-5 years of experience
Assisting in customers in selecting style of frame that fit there lifestyle and discussing types of lens option.
- Verify lens of exactness by checking the power and surface with special optical instruments.
- Measuring patients bridge and eye size, temple length, pupillary distance and optical center of eyes using measuring devices.
- Repair and adjust frames to patients comfortness and vision clarity.
- Insurance billing
- Discussing the patients insurance and what they are covered.
0-5 years of experience
Worked in a team-oriented fast paced environment
- Ensured satisfaction of patient needs and wants
- Maintained clean and inviting environment
- Achieved sales goals and business objectives
- Processed insurance claims
- Extensive knowledge and use of optical math
0-5 years of experience
Responsible to prepare and get patients to fill out paperwork and update their information in our system
- Assist patients while they complete a set of eye preparation exams before taking them back to see the doctor
- Advise patients on ways to correct their vision
- Meet daily sale goals
- Responsible for the merchandise purchasing in the optical frame department
0-5 years of experience
Worked in a team-oriented fast paced environment
- Educated patients on lens design for cosmetic and prescriptive purposes
- Processed insurance claims
- Extensive knowledge and use of optical math
- Repaired eyewear with the use of tools and equipment
0-5 years of experience
Effectively managing the operations of an optical shop as the sole Optician at my respective location
- Working directly with sales representatives of partnering companies to maintain inventory of optical frames and fulfill the needs of a growing client/patient base
- Providing patient education in the understanding of, and adherence to, the use of optical lenses as a plan of treatment for refractive error
- Conducting training and patient education seminars for first-time contact lens wearers
- Balancing an organized schedule to accommodate the needs of patients, representatives of partnering companies, and colleagues within a large medical practice
0-5 years of experience
Assist patients in selecting the best frames, materials, and upgrades for their vision needs
- Verify insurance information for every patient
- Answer phones professionally and promptly
- Schedule and confirm appointments, prepare daily charts, and dispense glasses
- Assist in choosing new inventory and keep a current inventory
0-5 years of experience
Establish and maintain professional relationships with patients, keeping patients and doctor informed of all important information.
- Prepare patient’s charts and keep records up to date.
- Obtain authorizations from insurance companies and submit insurance claims.
- Conduct measurements for all lens types, frame adjustment and repair, and verify correct lens.
- Create new prescription orders.
0-5 years of experience
Experienced all phases of lens fabrication including: computer input, generating, fining, polishing, edging, assembly and repair.
- Preformed final inspection for quality control.
- Created lens from prescription specifications, including bifocals, trifocals, lenticulars and transitional.
- Produced 14,000-16,000 pairs of glass yearly.
- Mounted lenses in metal, plastic and rimless frames.
- Able to repair and calibrate machines such as (surfacing), Optek Contour Max Toric generator. Edgers; Sigma, Horizon, National Optromics, AIT, and Briot.
- Trouble shooting surfacing and finishing areas.
- Office work, inventory, pricing and stock.
0-5 years of experience
Corporate – Supervised minimum of 3 lab technicians ensuring quality control, lab productivity
- Corporate/Retail – Machine maintenance involving cleaning, lubrication, calibration and testing
- Corporate/Retail – Execute inventory of finishing and surfacing stock
- Corporate/Retail – Customer service through selection of proper eyewear, contact lens training, lens adjustments
- Retail – Pretest of patients for doctor, open/close store
0-5 years of experience
Measure clients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
- Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
- Maintain records of customer prescriptions, work orders, and payments.
- Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
0-5 years of experience
- Worked one on one with Dr. in preliminary exams, contact insertion/removal, equipmemt maintenence. Assisted clients with identifying multiple needs/personal signature style through true authenticity.
- Fitted/finalized personal styles.
- Trained to troubleshoot/repair/final inspect eyewear.
- Medical Billing and coding.
- Managed appt. book/used unique networking style to build business/conversion.
0-5 years of experience
Worked in a team oriented fast pace environment
- Process insurance claims (VSP, VCP, EyeMed)
- Measuring the NPD, MPD and vertex distance of the patient’s eyes using a Corneal Refraction Pupilometer and Essilors Visio Office
- Order frames and lenses from manufacturers to be edged pertaining to their specific prescription given by the doctor
- Checking in lenses to make sure the correct prescription was used from the manufacturer using a Lensometer
- Dispense, fit, repair and adjust glasses to patients wants and needs
- Scheduling patients’ exams and follow ups
Optician Duties and Responsibilities
The main duty of an optician is to prepare eyeglasses and contact lenses for customers using prescription information given by an optometrist. Opticians may work closely with customers and insurance companies; in some work environments, they may have several administrative and clerical duties in addition to their normal responsibilities, which include:
Prescreen Customers In some workplaces, the optician is the first person to greet the customer. Opticians prescreen customers by asking questions about the vision problems they’re having and the type of corrective eyewear they are looking for.
Design Eyeglass Lenses and Frames Opticians work with machinery to create custom frames and contact lenses for customers and to adjust existing frames and lenses to customers’ faces. An optician must take precise measurements between the corneas of the eyes and the contours of the face to design frames that fit perfectly.
Inspect Eyewear Before giving glasses or contact lenses to a customer, the optician must ensure that the prescription is correct. This requires testing the fit of the glasses or the contacts with the customer’s eyes, ensuring that he or she can see well, and double-checking that the correct prescription has been applied to the lenses.
Provide Instruction to Customers Opticians demonstrate the proper care and maintenance of contact lenses and eyeglasses to customers, providing them with instructions for the insertion and removal of contacts. This may require hands-on aid as well as verbal instruction.
Collect Insurance Information Opticians gather insurance information from customers, verifying coverage with insurance companies to make sure the customer is being charged the right amount of money for eye examinations, eyeglasses, lenses, etc.
Optician Skills and Qualifications
Opticians help guide customers through the process of getting eyeglasses and/or contact lenses, helping them find the right eyewear for their particular needs. Opticians use these skills on a daily basis to complete their job duties:
- Customer service – opticians must answer customer questions and guide them toward the right eyewear for their needs
- Reception and administrative work – opticians may also be responsible for scheduling customer appointments, making follow-up calls to remind customers of upcoming appointments, and answering the phones
- Sales – opticians suggest eyeglass accessories, such as cases and lens cleaners, and may recommend sunglasses to customers as well
- Data entry – used to keep the in-house system up-to-date with customer information, including contact and insurance information
- Attention to detail – lenses must match precise prescriptions and specifications; as an optician, you must double- and triple-check your work before giving products to customers
Optician Education and Training
Opticians do not have to attend a special school or receive a degree, and in many states, they do not have to obtain a license to start working. A high school diploma or equivalent is sufficient to begin in this job, though on-the-job-training is required. Most eyeglasses stores have their own program that involves mentor-mentee training, sometimes for several weeks, before the optician begins performing the job alone. Twenty-three states require opticians to be licensed. This license may be obtained after on-the-job-training has been completed; it requires passing both a written and a practical exam.
Optician Salary and Outlook
Data from the BLS shows that opticians earn around $17.08 per hour, or about $35,530 per year median pay. In 2016, there were more than 77,000 of these jobs in the U.S., and this career field has an above-average growth rate. The optician job outlook for 2016 to 2026 is 15 percent, much higher than the national average. In addition to salary, opticians receive other benefits and perks of the job. Most eyeglass stores offer employee discounts that extend to immediate family members as well as to the employee. Some stores also offer health insurance, paid vacation leave, and bonus incentives for selling high-dollar eyeglass frames.
Optician Resources
Learn more about being an optician with helpful resources listed below:
Opticians Association of America – The OAA offers links to state optician societies, providing up-to-date news about the eyecare industry and containing helpful resources for individuals who want to learn more about this career
Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer – Tycho Press provides this in-depth guide that includes 500 tips to help with every aspect of customer service from crisis management to building customer loyalty
International Opticians Association – The IOA offers worldwide networking for opticians, providing a forum to exchange information and learn about upcoming events and changes to the industry around the globe
Secrets of Closing the Sale – Author Zig Ziglar has worked with Fortune 500 companies, schools, and non-profit organizations sharing his methods for successful sales. This book provides a comprehensive guide to closing the sale no matter what, outlining the most effective strategies to get from “no” to “deal!”