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0-5 years of experience
Delivered education classes and health-fairs educating clients on health and eyewear (glasses, contacts, bifocals, and etc.)
- Oversaw medical billing, end of month insurance reports, and maintained HIPAA and OSHA regulation
- Responsible for appointment scheduling, opening, closing, maintaining instruments, equipment, and overall presentation of location
- Provided verification, authorization, and explanation of insurance benefits to customers
- Performed optical adjustments and repairs as needed
0-5 years of experience
- Directed a five person staff and ensured that their jobs were done efficiently and in a timely manner, created new training programs for employees
- Interviewed and hired new staff, developed current staff for future leadership positions
- Communicated with our patients, families and vendors
- Scheduled 50+ new and returning appointments, verified and completed insurance verification
- Ensured efficient clinic throughout by preparing exams rooms, charting patients, and directing patients throughout their visit
- Performed examination of the eye by automated refractor, measured intraocular pressure by application tonometry, performed corneal measurements by keratometer, performed automated visual field testing
0-5 years of experience
Responsible for upholding and exceeding customer satisfaction, appropriately handing the movement of customers and concerns in fitting manners, helping patients and customers determine what tests and products suitably fit suit their individual needs.
- Finished 2009 ranked 2/10.
- Excellent customer satisfaction cards, averaging in the 95th percentile.
- Ranked in the top 5% every month in sales and goal expectations.
- Constantly exceeded company expectations in premium sales.
0-5 years of experience
Prepared patients for eye exams by doing preliminary screenings.
- Instructed patients on proper contact lens care and use.
- Established reports to track frame and lens sales.
- Used bilingual skills to assist and serve customers.
- Trained other associates on Point of Sale.
- Reviewed reports and helped lower loss due to theft.
6-10 years of experience
Examined eyes using optical instruments and pharmaceutical agents.
- Educated and train patients about proper contact lens care, visual hygiene and safety.
- Conducted visual field tests to measure field of vision.
- Helped patients select frames according to desired style and color.
- Trained new staff on quality control procedures.
- Assisted doctor with non-invasive procedures.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms
0-5 years of experience
Scheduled appointments, managed patients’ billing, and prepared patients for visual examination
- Instructed patients in care and use of contacts and glasses
- Assisted patient in frame selection and adjusted/repaired glasses
- Maintained inventory of contacts and office supplies
- Trained new employees
0-5 years of experience
Assisted in patient testing for glaucoma, visual fields, dilation, diabetes and visual acuity
- Assisted the Ophthalmologist during laser surgeries and observed cataract surgeries
- Assisted patients in ordering, adjustments, and care of eyewear and contact lenses
- Performed Optomap screening
- Scheduled patient appointments
0-5 years of experience
Explained and performed pre-tests on patients to prepare for examination
- Instructed patients in care and use of contact lenses and glasses
- Adjusted and repaired glasses and assisted patients in frame selection
- Maintained material inventory
- Maintained records, schedule appointments, perform bookkeeping, correspondence and filing
0-5 years of experience
Greeted patients, answered phone calls, scheduled appointments, and maintained patient documentations.
- Prepared patients for the pre-examination and provided instructions on how to properly use contact lenses.
- Verified patient’s insurance and billing information via phone and online systems.
- Calculated, tracked, and recorded daily/monthly sales revenue using Microsoft Excel.
0-5 years of experience
Completed basic receptionist duties daily including filing, scheduling, copying, faxing, answering telephones, and data entry
- Ordered and maintained stock of various optical supplies
- Assisted optometrist with ocular pre-screening of patients
- Established and maintained excellent customer satisfaction
0-5 years of experience
Scheduled patient appointments for eye exams and office visits
- Performed auto refraction on patients and dilation
- Accurately organized and maintained filing system for managing patient information
- Prepared confidential files for optometrist
- Collected financial and insurance data to ensure full and proper payment
0-5 years of experience
Scheduled and confirmed patient appointments.
- Answered telephones and direct calls to appropriate staff.
- Greeted visitors and evaluated purpose of visit
- Checked patients in and out.
- Compiled and recorded medical charts, reports, and correspondence.
- Ensured patient completes Privacy forms.
0-5 years of experience
Recorded patient’s preliminary case history.
- Maintained records, scheduled appointments, and performed bookkeeping, correspondence, and filing.
- Prepared patient for vision examinations; assisted in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus.
- Instructed patient in care and use of glasses or contact lenses. Worked with patient in vision therapy. Assisted patient in frame selection.
- Modified contact lenses.
- Maintained inventory of materials and cleaned instruments.
0-5 years of experience
Prepared patients for eye examinations by pretesting near and far acuity.
- Taught patients how to properly insert and remove contact lenses.
- Adjusted and repaired eyeglasses and assisted patients with selecting eyewear.
- Prepared invoices for billing while checking for accuracy.
- Submitted claims for doctors’ visits, diagnosis and procedures to insurance companies.
0-5 years of experience
- Tabulated monthly appointments within doctor’s clientele, preventing incorrect billing, thus increasing overall income
- Certified and trained as Certified Para Optometric (CPO) 2005-2007
- Coordinated promotional segment with local news station (free advertisement), featuring Laser Network at VHS, March 2007
- Provided objective measurements as technician, with the use of ophthalmic machines: Autorefractor, NCT, FDT, Orbscan topography, and Humphrey corneal topographer
0-5 years of experience
Greeted patients and verified insurance information
- Assisted the optometrist with examination procedures
- Completed insurance claims along with collecting payment
- Maintained medical and billing records in the office
- Monitored office supplies and ordered when necessary
0-5 years of experience
- Professionally communicated with, insurance representatives, co-managing surgical centers, and primary care physicians, to understand and explain benefits, pre-op and/or post-op procedures, and follow-up scheduling instructions to patients.
- Ensured completion of forms and collected co-payments, recording transactions to their appropriate ledgers.
- Familiarized physicians within the practice with updates to computer systems operations to increase overall efficiency, patient confidence, and satisfaction.
- Routinely assisted optometrists during exams through administering pre-tests for visual field acuity, glaucoma, and taking retinal photos.
0-5 years of experience
Maintained records, schedules appointments, performs bookkeeping, correspondence, and filing.
- Prepared patient for vision examination; assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus.
- Instructed patient in care and use of glasses.
- Worked with patient in vision therapy.
- Assisted patient in frame selection.
- Adjusted and repairs glasses.
- Maintained inventory of materials and cleans instruments.
- Assisted in fabrication of eye glasses.
6-10 years of experience
Conducted tests to measure field of vision and optical coherence tomography
- Measured eyeglass prescriptions, obtained insurance benefits, patient history and medication lists
- Conducted preliminary screening exams including color vision tests and depth perception
- Educated patients about proper contact lens care, visual hygiene and wearing safety
6-10 years of experience
Determined visual acuity and perception, focus and coordination.
- Operated ophthalmic instruments, including refractors, auto-kerarefractometers, ophthalmoscopes and retinoscopes.
- Tested for intraocular pressure, ocular motility and pupil size, equality and reaction
- Maintained organized records of customer prescriptions, work orders and payments.
- Obtained detailed medical and personal data for patient charts and records.
- Instructed patients on the proper care of eyeglasses and contact lenses.
0-5 years of experience
- Prepared and submitted clean claims to various insurance companies either electronically or by paper.
- Greeted patients as they walked into the office
- Answered phones and scheduled appointments
- Updated and filed patient records
- Assisted Optometrist during examination and made sure that patient orders were processed
- Maintained examination room and equipment clean
0-5 years of experience
Performed Office Manager Tasks for 4 locations.
- Processed bookkeeping and bank deposits on a daily basis.
- Scheduled appointments and handled multiple phone lines.
- Verification of insurance benefits and claims.
- Assisted doctor and educated patients about Laser Vision Corrections and different eye procedures.
- Performed Visual Field to check for glaucoma.
0-5 years of experience
Greeted patients
- Answered phones and scheduled appointments
- Place patient’s order for contacts and frames
- Addressed questions and concerns
- Assisted with exams and dry eye treatments
- Administered lessons for first time contact wearers
0-5 years of experience
Greeted patients, assisted in translations, scheduled appointments, filed and charted.
- Took care of phone calls and voice mails.
- Checked patients in and out, verified insurances and collected co pays.
- Accurately entered patients’ prescriptions into the computer.
- Maintained exam rooms and office clean.
- Performed pre-testing, FDTs, and visual screenings.
- Taught contact lens care and use to patients.
- Kept track of ordering and stocking contact lenses, eye drops, and solution.
0-5 years of experience
Exemplary customer service
- Maintain records, scheduled appointments, bookkeeping, correspondence, and filing
- Prepared patients for vision examination, assisted in testing for near and far acuity and depth perception
- Maintain inventory of materials and clean instruments
- Assisted in fabrication of eye glasses
0-5 years of experience
- Contacted patients by phone about orders, appointments, or billing information
- Diffused tense situations with upset patients in person and over the phone
- Reorganized the filing system for invoices, returns, and patient paperwork
- Examined eyes, using observation, as well as analyzed test results
- Educated and counseled patients on contact lens and glasses care, lighting arrangements, and lens treatments
- Supplied, fit and adjusted eyeglasses, contact lenses, and other vision aids
- Handled all incoming and outgoing mail and packages.
- Insured accuracy of frames, prescriptions, and contact lenses that came in
0-5 years of experience
Provided valuable customer service with the most advanced technology in eye care.
- Handled and transferred incoming calls from patients regarding questions and inquiries.
- Performed multiple pretesting procedures such as auto-refraction, retinal imaging, and visual fields.
- Carried out front office duties such as scheduling appointments, data entry, scanning, faxing, and filing.
- Maintained and track inventories for medical equipment and glasses accessories.
- Verified patient’s insurance eligibility with knowledge of different vision insurances (VSP, EyeMed, Spectera, Davis Vision, HMO, PPO, Medical and Medicare, etc.).
- Worked as sales representative for frames and lens sales.
0-5 years of experience
Maintained accurate records of patient care, condition, progress and concerns.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Prepared patient rooms prior to their arrival.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Kept facility stocked with necessary supplies, equipment and instruments.
0-5 years of experience
- Measured and adjust eyeglasses on patients to ensure a correct fit.
- Sold products, and instruct patients how to care for contact lenses and eyeglasses
- Ordered, adjusted and dispensed eyewear.
- Verified prescriptions, pre-testing, assisting the physician with patient workups.
- Answered the telephone and scheduled appointments for follow-up.
0-5 years of experience
Greeted customers, answered phone and obtained eligibility for services
- Registered patients and maintain records
- Knowledge of Microsoft Word, Excel and internet browsing
- Assisted physician with eyesight examinations
- Conducted video presentations on proper contact lens maintenance
- Operated auto refractor, tenometer, and lensometer for visual analysis
- Cleaned examination room and properly sterilized equipment
- Completed billing and executed deposits
0-5 years of experience
Set and confirmed appointments.
- Conducted pre-testing and dilatation.
- Instructed patients on proper care and use of contact lenses.
- Filed insurance claims and complied with all Hippa laws.
- Courteously handled customer concerns or complaints. Used Practice Director program.
0-5 years of experience
Answered inbound patient calls
- My responsibilities here were to greet the patients and perform all the pretesting on them before seeing their respective doctor.
- Keep my station sanitized and organized before bringing in the next patient
- Run virus scans and clean the computer and the skills room
- Professionally maintained file records
0-5 years of experience
Obtained and recorded patient’s preliminary case history
- Maintained records, scheduled appointments, performed bookkeeping, correspondence, and filing
- Prepared patients for vision examination
- Assisted in testing for near and far acuity, depth perception, macula integrity, color perception, and visual, utilizing ocular testing apparatus
- Instruct patient in care and use of glasses or contact lenses
- Worked with patient in vision therapy
- Assisted patient in frame selection
- Maintained inventory of materials and cleaned instruments
- Assisted in training new assistants with pre-exam process
0-5 years of experience
Gathered patient information and computed insurance codes.
- Conducted a variety of patient tests.
- Informed patients on the variety of options to choose from when purchasing glasses or contacts.
- Sold products and helped to influence patient purchases.
0-5 years of experience
Record patients’ medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information
- Show patients to examination rooms and prepare them for the physician.
- Prepare and administer medications as directed by a physician.
- Explain treatment procedures to patients.
- Clean and sterilize exam rooms.
0-5 years of experience
- Performed the following preliminary eye tests: Auto Refraction, Visual Acuity Test, NCT test (non-contact tonometry test), Visual Field screening test, retina photography, scribed in the exam room and utilized an Auto Lensometer to read a patient’s RX.
- Handled incoming & outgoing calls
- Operated office equipment such as: the fax machine, credit card machine, printer & copier
- Scheduled appointments/patient work-up/data entry (OfficeMate & EZ Frame/filing)
- Verified vision and medical insurance as well as billing
- Distributed mail and conducted office maintenance
0-5 years of experience
Opened / Closed office
- Answered phones, scheduling appointments assisting with information needed
- Filed, Prepared Charts, Verified Insurance, Data Entry
- Performed preliminary eye test for accuracy of vision
- Submitted MCD/MCR and HICFA forms
0-5 years of experience
- Devoted all of time to patient care that would often require specialized training
- Responsible for all office responsibilities as well as assisting several optometrists
- Maintained knowledge and training in order to education patients on contact lens information
- Experienced optometrist assistant educated in treatment and equipment functions
0-5 years of experience
Checked in patients, took medical histories
- Performed preliminary exams
- Verified insurance benefits, filed claims
- Frame styled, fit, measured, adjusted eyewear
- Ordered, checked in and dispensed
- Repairs, trouble shooting
0-5 years of experience
Checked in patients, took medical histories
- Performed preliminary exams
- Verified insurance benefits, filed claims
- Frame styled, fit, measured, adjusted glasses for patients
- Ordered, checked in and dispensed glasses
- Repairs, trouble shooting
0-5 years of experience
Administer all patient testing of IOP, AR, GDX, Photo and Special testing of VEP, ERG, OCT, Visual Field and Spectular Microsope
- Scheduling and confirming appointments, New patient data entry in Officemate, Cashier
- In charge of ordering medical supplies and keeping exam rooms fully stocked at all times
- Measuring, fitting and dispensing contacts/eyewear in optical department
- Validate insurance coverage and working knowledge of EOB’s
0-5 years of experience
- Assisted doctor with patient care.
- Performed Visual Field test.
- Took digital images of patient’s eyes.
- Taught insertion and removal of contact lenses.
- Answered phone, made appointments ordered office supplies.
- Pulled records, ordered drug samples, filed Medicaid insurance and got insurance approvals.
0-5 years of experience
Arrange conferences calls and meeting
- Answered incoming calls and took accurate messages
- Escorted patient to appointments
- Sorted mail, faxed, and photocopied documents for service coordinators
- Maintained office organized and sanitized
- Distributed incoming mail and processed outgoing mail
6-10 years of experience
Prepare patient for eyesight examination; help in testing for near and far acuity, depth insight, macula integrity, color acuity and visual field by making use of ocular testing apparatus.
- Teach patient in care and make use of of glasses or contact lenses.
- Works with patient in vision therapy.
- Maintain the examination room and keeping apparatus clean
- Assist the Optometrist during surgery.
- Prepare correspondence, setting up appointments, file case opening history, filing and maintain records.
10+ years of experience
Office manager
- Patient services: contact lens training / frame selection / management of patient appointments
- Verification of lens accuracy for glasses / contacts received from optic labs
- Account receivables
- Third party administrative oversight and implementation
- Insurance billing and claim resolution
0-5 years of experience
- Completed and faxed paperwork on demand.
- Arrived early to different sites, building report with department staff
- Performed audits at different sites per company needs
- Obtained patient history
0-5 years of experience
- Responded to public inquires regarding eye care and treatment.
- Greeted clients, managed front office, received incoming calls, and maintained client records.
- Managed financials of patient responsibility.
- Examined patient’s eyes, and tested vision.
- Prescribed and fit spectacles/contact lenses.
10+ years of experience
- Responsible for supervising and coordinating the various functions including human resource finance, marketing and health care.
- Provide excellent care for patients.
- Responsible for getting the correct optical wear; eyeglasses and contacts and administrative functions in the healthcare industry.
- Responsible for other duties as assigned and as needed.
- Responsible for filing insurance; paper claims and internet
0-5 years of experience
- Interact with insurance companies regarding unpaid or pending claims and patients insurance verification.
- Greet patients, answer multiple phones lines, schedule appointments and perform patient’s registration.
- Converted medical charts into electronic chart using EMR software, and organize records according to file.
- Operated computerized auto-refractor to give estimate of eye prescription, and assisted patient during frame selection.
- Perform office medical billing for services rendered via paper and electronically.
Optometrist Assistant Duties and Responsibilities
Depending on the size of the office they work in and the number of employees, optometrist assistants may handle administrative tasks, clinical tasks, or both. Assistants who work in small offices are normally responsible for administrative tasks, while those employed in larger offices usually play more of a clinical role. Common responsibilities for all optometrist assistants include:
Prepare Examination Rooms To make patients’ visit safe, efficient, and pleasant, optometrist assistants ensure that the examination room is sterile and clean, and the equipment is properly arranged for use.
Conduct Testing Optometrist assistants perform pre-examination and ancillary tests prior to the patient seeing the optometrist. These include tests that measure the patient’s vision and eye function. Test results are recorded in the patient’s chart for the doctor to review.
Instruct Patients About Contact Lenses They demonstrate and instruct new lens wearers on how to properly clean, insert, remove, store, and care for contact lenses.
Perform Billing Related Tasks Optometrist assistants aid in the financial health of the office by verifying vision insurance information prior to the patient’s appointment and filing claims to the insurer after the patient is seen. They may also perform collection activities for any outstanding bills.
Maintain Inventory To help serve their patients and ensure they have a positive experience, optometrist assistants monitor office supplies and frames stock and place orders as needed.
Optometrist Assistant Skills and Qualifications
Positive, organized job candidates who can multitask have the best prospects for this position. Employers also prefer the following skills:
- Clinical testing – optometrist assistants must be able to operate specialized equipment to perform required pre-examination tests on patients
- Time management – the ability to effectively prioritize and manage their time is important for optometrist assistants because they split their time between both the front and back ends of the office and are responsible for handling multiple tasks
- Attention to detail – precision is critical for optometrist assistants to accurately perform vision tests and correctly bill insurers
- Interpersonal skills – because they work as part of an administrative and clinical team and interact with several patients daily, optometrist assistants must have good communication skills and the ability to get along well with others
- Customer service – optometrist assistants who are friendly, helpful, and knowledgeable help the optometrist retain current patients and attract new ones
Optometrist Assistant Education and Training
A high school diploma is the only requirement for entering this field. However, most employers prefer employees who have completed either a medical assistant certificate or an associate’s degree. One to two years of experience in an optical or medical office is also a plus for job candidates.
Optometrist Assistant Salary and Outlook
We researched optometrist assistant salaries and found that the median salary for this position is $29,000, with a range from $15,000 to $39,000. Bureau of Labor Statistics predictions indicate that this field will grow faster than average through 2026 at a rate of 29 percent, adding an additional 184,000 jobs during this period.
Helpful Resources
If you can see yourself enjoying work as an optometrist assistant, check out the resources below. These books and industry organizations can help you jumpstart your career:
The 5-Day Vision Care Bootcamp – author Shawn A. Lessard’s practical guide helps readers learn and develop skills, techniques, and attitudes to provide more effective and efficient vision care services. Topics covered in the book include eye examinations and vision prescriptions, ophthalmic lens design and uses, and eyeglass selection and fitting
10 Steps to a Phenomenal Patient Experience: Customer Service Secrets for the Eye Care Team – Sharon Alamalhodaei gives eye care staff the secrets for running a successful practice that will “wow” patients. The author shares 10 steps to achieve this goal that delve into effectively managing difficult situations and patients, time management, exceeding patient expectations, teamwork, using active listening skills to listen to and learn from patient feedback, and using positive language
American Optometric Association – the AOA supports providers, professionals, and students, and advocates for optometric professions through research, knowledge sharing, networking, and industry conferences
National Association of Vision Professionals – founded in 1978, NAVP is a nonprofit organization established to help vision care professionals connect, grow, and advance in their careers. Opportunities for networking, professional development, and continuing education are offered to members, and the association also holds a three-day conference in which industry professionals can learn and network
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[Optometrist Assistant]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
