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Patient Liaison Resume Samples
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6-10 years of experience
- Reinforced and upheld patient confidentiality as required by HIPAA and hospital regulations
- Greeted and assisted patients, visitors, physicians and medical staff in locating specific departments
- Ensured seamless flow of work on a busy hospital
0-5 years of experience
Procured authorization of patient’s insurance benefits and coverage
- Schedule patients into DAQ billing system and collected co-payments
- Assisted therapist and management with necessary paperwork
- Submit authorizations request to Orthonet and Optumhealth for visit approval
- Provide customer service to patients regarding general and or billing questions
- Prepared rooms for Patients session
- Heavy patient data entry
- Stock supply room with clean lining, and treatment equipment
0-5 years of experience
- Scheduling of staff conferences, representative meetings
- Running financial reports and presenting to staff
- Handling schedules of 3 different providers
- Entering patient data in patient chart and keeping confidentiality
- Answering phones, scheduling appointments and explaining procedures
- Handling patient accounts and obtaining insurance benefit breakdowns
0-5 years of experience
Responsible for acting as a liaison between the patient and the prosthetist.
- Insures that all proper prescriptions and documentations are obtained prior to the scheduling of patients.
- Keeping peer mentors informed of the statuses of the patients (for ex: if patients move facilities or when the prosthetist begins the patient’s process).
- Keeping the Sales Representatives informed of customer account activities.
- Informs Sales Representatives of any issues with facilities or patients referred by doctors.
- Enters codes to generate prescriptions.
- Informs the insurance department of patient insurance that requires authorization.
0-5 years of experience
- Inbound and outbound calls to verify insurance authorization.
- Creating Clinical and revised orders for specific medical procedures.
- Appointment scheduling with patients, doctors, and clinics.
- Constant communication with patients, doctors, PA’s or NP and insurance companies.
0-5 years of experience
- Ordered supplies for the office.
- Prepared and organized events for the employees.
- Rebranded the company.
- Managed agenda of owner.
- Registered and participated on various chambers of commerce and health organizations.
- Visit current patients to hospitals. Ensure that they were happy with the services received by their HHA to their homes.
- Visit physicians’ offices.
- Organized health screenings at adult day care and health expos.
0-5 years of experience
- Verified Health Insurance
- New Patient Advocate
- Checked in Patients
- Complied with Monthly reports
- Accurately logged all new patient arrivals
- Scheduled patient appointments daily
10+ years of experience
- Greet patients upon arrival to area.
- Daily Preparation of radiological equipment
- Confirm patient demographic and insurance information.
- Place calls to referring physicians’ offices regarding prior-authorization and referrals.
- Schedule patients for all diagnostic modalities including MRI, CT, US, X rays and 3D mammography.
- Train new employees.
- Collect and balance all payments.
- Perform day-to-day administrative duties and general office tasks.
0-5 years of experience
- Provide leadership for the development and implementation of projects focused on the patient experience.
- Initiate communication with patients, families, leaders, and staff members to gather feedback on experiences at Cooper Hospital.
- Monitor patient experience data and collaborate with departmental leaders on actionable improvement plans and evaluates success of initiatives, modifying efforts as indicated.
- Responsible for researching and communicating best practices that are consistent with the hospital’s strategic plan for patient experience.
- Responsible for oversight of monthly patient experience review sessions and communication of HCAHPS & Press Ganey results.
- Perform daily rounds to ensure that patient and family needs are being addressed in a timely manner by proactively offering assistance.
- Serves as patient advocate and intermediary between family, patient, and the health care team.
- Perform the task of identifying special communication and cultural needs of patients and takes appropriate action to meet those needs.
- Manage patient complaints to provide complete follow up to patient complaints and inquiries. Developed a streamline approach to dealing with patient complaints and concerns which involves listening, initiating a plan of action, follow through, keeping patients well informed, providing closure to patients concerns, and properly documenting each case as per the criteria of the Grievance Policy and Procedures.
- Serve as an expert practitioner and mentor for the hospital service recovery program (L.A.S.S.O)
0-5 years of experience
- Be a resource for patients
- Visit patients in their homes in order to ensure a safe environment
- Provide supplies, fill out paperwork, fulfill patients’ needs
0-5 years of experience
- Patient Liaison, [company name]
- Welcome patients in a professional manner
- Answer phones efficiently
- Schedule appointments, patient check-in and check-out
- Close out for the day
- Balance out transactions and sum up payments
- Verify medical authorizations and insurances
- Handle any urgent matters for doctor
0-5 years of experience
- Present weekly and monthly reports to management in effort to increase practice revenue
- Manage online inquiries in a timely manner, and converted inquiries to patients.
- Implementing marketing and outreach programs through social media and follow up contact.
- Obtain medical clearances and/or necessary exams prior to surgical procedures.
- Meet patients and discuss fees and costs. Ensure patients are well-educated on procedure details.
- Obtain financing for patients based on their specific needs.
- Schedule surgery at the different ambulatory surgery centers and/or hospitals.
- Provide details on facial fillers, Botox and Obagi skin care products
- Assist out-of-town patients with coordinating their trip and stay.
0-5 years of experience
- Determine patient eligibility for insurance coverage
- Conduct pre-certification insurance screening for surgical procedures
- Data entry of patient and office files
- Schedule patient appointments
- Assist office medical billers
- Versed in medical billing terminology
- Assist in scheduling patients for surgical procedures
- Fax patient medical records
- Handle patient payments
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
