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Patient Scheduler Resume Samples
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0-5 years of experience
- Maintained and updated all computerized client appointment schedules on a regular basis.
- Coordinated appointment schedules with all relevant facility departments.
- Coordinated appointment schedules with all relevant facility departments.
- Protected the security of medical records to ensure that confidentiality is maintained.
- Reviewed records for completeness, accuracy, and compliance with regulations
- Retrieved patient medical records for physicians, technicians, or other medical personnel.
6-10 years of experience
- Managed inbound calls on behalf of 26+ Bon Secours Medical Groups
- Registered new patients, monitored and updated all patient scheduling in coordination with physicians
- Responded to and resolved all patient service requests
- Coordinated appointment schedules with all relevant facility departments
- Monitored all medical callbacks as needed
- Addressed all client questions and issues completely and efficiently
- Communicated with medical facilities via phone and email
0-5 years of experience
- Engaging in active listening with Patients to help them with getting scheduled with an appropriate provider in an acceptable time frame.
- Accurately sending and prioritizing messages from Patients to Doctor for medication refills and concerns.
- Providing excellent customer services in a high call volume situation and determining the best and most efficient way for Patients to get their concerns and needs addressed by gathering the appropriate information.
- Frequently having Patients compliment me to my employer about my customer service skills, professionalism, and ability to follow up and get things accomplished
- Helping with special projects for Patient Advocacy and Medical Records that required attention to detail and accuracy, fact finding and researching of problem areas.
0-5 years of experience
- Monitored and updated all patient scheduling in coordination with physicians.
- Met and greeted all patients professionally and courteously.
- Responded to and resolved all patient service requests.
- Coordinated appointment schedules with all relevant facility departments.
- Monitored all medical callbacks as needed.
- Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.
0-5 years of experience
- Monitored and updated all patient scheduling in coordination with physicians.
- Coordinated appointment schedules with all relevant facility departments.
- Coordinated appointment schedules with all relevant facility departments.
- Stored all patient insurance documents and medical history records with accuracy and confidentiality.
0-5 years of experience
- Responsible for the upkeep of all patient scheduling in coordination with physicians
- Coordinated appointments schedules with all relevant facility departments
- Monitoring all medical callbacks in a professional timely manner
- Using expertise to assure that patients inquiries are entered into systems correctly
- Maintaining outstanding customer service and interpersonal skills
0-5 years of experience
- Customer service for multiple clinic locations while complying with HIPAA policies
- Consulted with workers comp case managers, auto claims adjusters, referring providers and medical facilities in reference to new patients
- Updated Electronic Medical Records system
- Processed new patient documents and tracked status via spreadsheet
- Updated patient demographic and insurance for billing and coding
- Scheduled new and existing patients appointments electronically
- Documented patient statuses via Electronic Secure Charts for ease of access for medical staff
- Assisted in training new employees
0-5 years of experience
- Responsibilities include scheduling patients
- Collaborate and support staff in providing information to prospective patients regarding sleep study inquiries
- Documenting, completing and indexing pertinent paperwork regarding the services to be performed and insurance
- Compliance with HIPAA protections regarding patient information
- Interaction with medical providers to ensure all relevant documentation is gathered and accurate
0-5 years of experience
- Schedule acute, return and new patient appointments
- Demonstrate familiarity with medical terminology
- Handle refill requests and pend appropriate prescriptions
- Exercise independent judgement to triage clinical issues
- Follows all prescribed EPIC searches
0-5 years of experience
- Schedule acute, return and new patient appointments
- Demonstrate familiarity with medical terminology
- Handle refill requests and pend appropriate prescriptions
- Exercise independent judgement to triage clinical issues
- Follows all prescribed EPIC searches
0-5 years of experience
- Provides excellent care and service to patients in both clinical and administrative settings
- Accurately collects and document patients vital signs, current information, and medical history
- Assists physicians with minor surgical procedures, physical examinations, and other necessary duties
- Performs capillary punctures, injections, specimen collection, and various diagnostic testing
- Ensures sanitation and cleanliness of exam rooms and all equipment
0-5 years of experience
- Ensures appropriate staffing is arranged for all patient care.
- Coordinates, monitors and schedules patient care across all clinical areas.
- Contacts patients and clinicians to schedule and confirm deliveries and visits.
- Responsible for interpreting physician’s orders and scheduling according to orders.
- Coordinate scheduling needs with staffing availability.
- Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
- Accepts other responsibilities and duties that may be assigned.
0-5 years of experience
- Scheduling and rescheduling all routine and non-routine medical procedures for assigned patient population.
- Reviews screening form and verifies information to ensure accuracy.
- Coordinate scheduling and referrals to other healthcare providers and services.
- Receive, screen and coordinate telephone calls from healthcare
- Assist with maintaining and updating of all provider addresses and phone numbers.
- Receive incoming correspondence and review/forward to appropriate staff.
- Daily data entry of medical appointments, special instructions, patient information/jurisdiction, and pre/post operative instructions.
- Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic internet and email utilization.
- Provide excellent customer service to all internal and external customers.
0-5 years of experience
- Schedule appointments
- Answer telephones and take referral request from physician offices
- Verify insurance
- Input referral info into Aprima
- Scan patient records into EMR system
0-5 years of experience
- Maintain and update physician and patient data
- Acts as liaison between physicians ‘office & patient scheduling
- Schedule appointments, maintain and update appointment calendars.
0-5 years of experience
- Receive all incoming new patient referrals
- Answering Multiple phone lines
- Obtain authorization for new patient appointments
- Create an EMR on all new patients
- Correctly enter all patients demographics into EMR system
- Verify each patients insurance
- Correctly run Bureau of Pharmacy on each patient
- Review all records received on each patient and contact referring physician office for additional records needed.
- Call patients to schedule an appointment once all records are received
- Mail new patient paperwork to each patient
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
