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Release Of Information Specialist Resume Samples
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6-10 years of experience
Managed requests for medical records for HealthSouth RIOSA and other San Antonio area hospitals, including Laurel Ridge Treatment Center. Trained coworker on new systems and Release of Information guidelines.
- Delivered Protected Health Information for subpoenas, court orders, and patient requests within strict deadlines, maintaining expert attention to detail in an extremely fast-paced environment while responding to 90+ requests per day.
- Recognized inconsistencies within medical documentation, taking immediate action to correct and often protecting facility from inadvertent disclosure of PHI.
- Generated more than $25K annually in years 1-7 of tenure by independently streamlining and improving processes.
- Reduced overhead expense 8% by performing as leader in learning new systems, becoming 1st Release of Information Specialist to get off Q & A (Quality & Assurance) during PRISM implementation.
0-5 years of experience
- Handled all denial letters for invalid requests.
- Gathered all attorney, Social Security, and client record requests.
- Navigated electronic filing system while obtaining all patient information needed for their files.
- Administered organized filing, copies, and scans as well as answered multiple phone lines.
0-5 years of experience
- Navigated within patient records to locate requested documentation
- Ensured released information was in compliance with Health Insurance Portability and Accountability Act
- Transported, set up and disassembled mobile remote access station
- Completed requested patient information from insurance companies, physicians, and patients
- Independently determined workload at multiple facilities per day
- Independently traveled to multiple cities throughout Ohio to complete requested patient information
0-5 years of experience
- Process incoming records request using HIPPA and company policies and guidelines.
- Process HEDIS/DRG/Risk requests accurately and timely as required.
- Trained and served as a resource for new ROI Specialists as needed.
- Assisted with development of guidelines and procedures that increase efficiency and productivity for all ROI professionals within our company area.
- Traveled to multiple facilities to process records requests in a timely and HIPPA -compliant manner, including hospitals.
0-5 years of experience
- Interpret and respond to request for protected health information
- Fulfills release of information requests in an accurate and timely manner established in contracted service level agreements with the customer
- Reproduces protected health information using a variety of technologies, including, photocopiers, scanners and facsimiles
- Performs data entry functions, utilizing our clients’ tracking application, to log, monitor, and complete request for information
- Generate cover letters, pre-payment notices and invoices and mail information to requestor.
- Utilize a variety of computer systems and maintain procedural consistency as delineated by the facility and/or our client’s records center
0-5 years of experience
- Handling all requests and inquiries for patient information; dispersing the information with accountability to all regulatory entities and according to the facility’s policies and procedures.
- Coordinating patient information through all caregivers, insurance companies, billing departments and patients according to the facility’s policies and procedures.
- Maintaining information flow according to the facility’s established guidelines.
- Meeting one-on-one with patients to facilitate the coordination of their health information with the facility and with their insurance companies or other payers as needed.
- Maintaining the confidentiality of all patient, client, and facility information at all times, both while on and off duty.
- Performing quality reviews according to the quality improvement policies and procedures to ensure patient satisfaction.
- Demonstrating a complete understanding of the release of information process, including guidelines in training manuals, regulatory manuals, and facility policies and procedures as they relate to patient care information and billing information.
0-5 years of experience
- Interact with requestors to identify medical records needs, i.e. patient care, review, billing etc.
- Verifies patient identity and confirms valid authorization request to ensure the requesting party has a legal right to the patient’s medical record
- Access and compile computerized and paper copy records, reviewing for accuracy and printing, faxing or mailing to the requestor of the medical records
- Compile and scan archived paper/microfilmed records to current patient EMR
- Maintains current knowledge of regulations, guidelines and standards per state and federal law and company guidelines
0-5 years of experience
- Receive medical records requests via fax and mail from various facilities and process the requests using ESmartLog and Smart Link
- Retrieve medical records using EMR systems
- Receive Risk Adjustment and HEDIS requests and process requests in a timely manner
- Communicate with medical insurance companies during audit time by phone and email
- Additional duties as necessary to meet the customers’ requirements
0-5 years of experience
- Obtain, complete and prepare patient authorizations.
- Review, approve and coordinate authorizations for the timely release of PHI
- Maintain updated records of disclosure for all PHI released.
- Maintain strict confidentiality of all patient information and ensure compliance with agency prescribed release of PHI protocols, policies, and procedures as well as with all Federal, State, Local, OSHA and HIPAA regulatory standards.
- Answers inquiries relating to release of PHI process; including status updates, invoicing, or information contained in patients’ charts.
0-5 years of experience
Healthport
- Processing electronic medical records
- Responding to requests for medical records
- Answering incoming calls (50-100 calls a day)
- Organizing and completing work within given deadlines
- Maintaining patients files and statistics
- Scanning in medical records
0-5 years of experience
- Processing EMRs, Appeals, and Readmissions
- Complete Invoices
- Documents phone calls and follows up on issues if needed
- Demonstrates knowledge of data reports (i.e. Open, Closed, Aging) and account reports
- Write up critique and responses to issues raised by clients within their account written and verbally
0-5 years of experience
- Fax, Scan and Copy confidential correspondence
- Review various types of spreadsheets for accuracy
- Handle a variety of phone calls from attorneys, insurance companies, and patients.
- Review medical records to process requests for protected health information
- Communicates the availability or unavailability of the record.
- Compile review and input data into the system
0-5 years of experience
- Reviews and verifies medical records requests for validity of authorization
- Follows company procedures and HIPAA regulations when processing requests
- Inputs quality information into tracking systems
- Processes requests for legal, disability, and worker’s compensation claims
- Utilizes RightFax and regular mail
- Transfers medical records and radiology images to CD’s/DVD’s
0-5 years of experience
- Released medical records
- Adhered to HIPPAA rules and regulations
- Scanned and filed records
- Managed inbound and outbound calls professionally
- Assisted patients with requesting medical records
0-5 years of experience
- Coordinates all aspects of process requests, including authorization, entering, processing and scanning in the EMR system.
- Ensures all documents are accurate, and processed in a timely fashion.
- Acts as a liaison with external company representatives.
0-5 years of experience
- Working knowledge of medical records and terminology
- Work independently
- Ability to understand and become knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
10+ years of experience
- Exemplary customer service and aptitude for problem solving while conducting a large variety of tasks including but not limited to records release, reception, file maintenance and chart analysis.
- Leadership development including numerous quality improvement committees.
- Ability to work with attention to detail as well as incorporating big picture ideas to improve working conditions.
0-5 years of experience
- Processing all release of information (ROI) specifically medical record requests in a timely and efficient manner.
- Associates must at all times safeguard and protect the patient’s right to privacy.
- Auditing medical records. Work remotely from home.
0-5 years of experience
Litigation Support
- Expedite pharmacy, medical and itemed billing records.
- Scan and upload records for production in litigation.
- Research and discovery for outdated facilities and physicians.
0-5 years of experience
- Managed the release of medical information to governmental agencies insurance companies and lawyers in keeping with HIPPA guidelines
- Complies with established departmental policies, procedures, and objectives
- Ability to work professionally, effectively and efficiently in a team environment with customers, management and co-workers
- Adept at EHR and computer database systems
- Accept fees for County services by receiving cash, charge cards or checks in person or by mail and enter fees into TYLER computerized cashiering system.
- Post payments to accounts, balance cash drawer to ensure accuracy of all transactions, prepare money for deposits, keep records and issue receipts for monies collected and compile daily cashier balance reports based on receipts.
- Research and resolve discrepancies.
- Supervisor detail
- Notary
0-5 years of experience
- Was chosen to train several New Hire
- Deal with subpoena, attorney, and patient medical record request
- Cross-trained individual new or current hire
- Resolute issues with medical record request
- Responsible for daily operation such as MASLGOAL and Relaying information to Department Manager
- Operate fax machine, Microsoft Windows, Excel, and Outlook
- Review EMR and EHR prior to release and making sure it is HIPAA compliant
0-5 years of experience
- Review and process information requests from patients
- Access records utilizing electronic medical record
- Interpret and respond to requests for protected health information
0-5 years of experience
- Answer phones, faxes, and process Continuation of Care request
- Handle patient walk in request for medical records
- Deal with Legal, Insurance, Workers Comp request daily
0-5 years of experience
- Check if release is valid and information of patient match what is in the system, as well as if the dates of service are in the system
- Log in requests in system
- Answer phones
- Order charts from offsite facilities
- Release information to requestor
- Process walk-in requests
- Process continuing care and DCFS requests via facsimile
- Scan documents to be released
- Generate reports from eSmartLog to assist in offsite ordering
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[Release Of Information Specialist]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
