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Pharmacy Assistant Resume Samples
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0-5 years of experience
Delivered expert pharmaceutical counsel, support, and services to diverse range of patients focused on ensuring the effective distribution of RX / medical products. Educated staff and clients on the accurate management, storage, and handling of controlled substances as well as health risks and side effects that relate to specific products. Coordinated prescription orders, preparation, fillings, billing, and additional services. Operated PDX, CHCS, and additional systems.
- Collaborated in boosting prescription count from 300 weekly to over 500 through transfers and enhancements in customer service.
- Successfully maintained and enforced up-to-date compliance with HIPPA laws, Methanol Acts, and Sexual Harassment laws.
- Played an instrumental role in maintaining top client satisfaction through continuous delivery of top quality services and effective training / management of pharmacy team.
- Commended for top performance and overall devotion to patient care / support; received letters of appreciation from various patients and listed in Who is Who Among Pharmacists (2010-2011).
10+ years of experience
- Accurately filled and delivered drugs to all company departments.
- Suggested new code system, which reduced filing errors and increased timely delivery.
- Computed amount of dosage required for admitted patients.
- Covered phones for word-processing clerk during clerk’s lunch break.
6-10 years of experience
- Managed the day to day activities of the pharmacy staff consisting five employees.
- Supervised and trained pharmacy technicians with minimal turnover.
- Assisted the pharmacist in filling prescriptions.
- Monitored and maintained cost effective inventory levels.
0-5 years of experience
- Assisted 35+ customers daily for prescriptions and information by phone, drive-through, and front counter.
- Ordered, organized, and maintained retail stock.
- Filed hard copy prescriptions and checked in prescription drug stock daily.
6-10 years of experience
Responsible for filling and preparing prescriptions
- Successfully operated and managed all cash transactions
- Respectfully provided excellent customer service and directed customers to pharmacist for medically related questions including inquiries of OTC medications
- Accurately assisted pharmacist and accountant perform inventory and stock reviews
- Effectively ordered and stocked supplies according to the needs of the pharmacy
- Assisted other companies with supply orders ensuring they are properly and accurately shipped and received
0-5 years of experience
Assisted customers with refills and new prescriptions
- Organized and helped manage inventory
- Provided training for new pharmacy assistants
- Translated directions of administration and indications on labels
0-5 years of experience
Consulted with interdisciplinary team members to provide excellent customer service
- Responsible for drug and supply ordering
- Performed cash register operations
- Responsible for answering multi-line phones and taking drug orders
- Executed fax and copy machine duties and fulfilled filing tasks
- Maintained clean and presentable work environment
10+ years of experience
Provide support and supervision for incoming time sensitive medicines for hospice patients.
- Perform packaging audits on outgoing shipments to insure medicines received matches shipping invoices.
- Manage and support production line supplies and address issues relating to staff needs.
- During high volume cycles assisted fellow team members with outgoing shipments to prevent bottlenecking of inventory.
- Demonstrated exemplary quality assurance, such as, having no errors or issues related to production line workflows.
- Train new employees on the safety, handling, and procedures relating to effective packaging.
0-5 years of experience
Assisted pharmacist with medications dispensing, reconciling and filling of medication
- Received written prescription or refill request to verify that information is complete and accurate
- Maintained proper storage and security conditions for drugs
- Answered calls, responding to questions and referring customers to the pharmacist for medication
- Operated cash registers to accept payment from customers
- Clean, and help maintain equipment and work areas and sterling glassware according to prescribed methods
0-5 years of experience
- Worked in a busy neighborhood drugstore and gained hands-on knowledge of retail pharmacy operations.
- Provided friendly customer service that helped retain customers despite fierce competition in the industry.
- Demonstrated skills in operating cash register.
- Routinely commended for maintaining an orderly and clean store appearance.
- Mixed and dispensed prescribed medicine in absence of or under supervision of licensed pharmacist.
- Assisted lead pharmacist with inventory by itemizing drugs and supplies.
- Recorded blood pressure and sugar level of customers and relayed the results back to the lead pharmacist.
0-5 years of experience
Properly filled and dispensed an average of 325 prescriptions per day
- Effectively resolved insurance rejections and other billing issues
- Managed drug and supply inventories
- Administered Pneumococcal, Zostavax and Flu vaccines daily
- Handled MTM requests for medication therapy compliance
6-10 years of experience
- Assisted pharmacists in filling and dispensing inpatient medications.
- Compounded and manufactured suspensions and/or solutions under pharmacists’ supervision.
- Manufactured and dispensed hyperalmentation fluids, as well as intravenous admixtures under pharmacists’ supervision.
- Delivered inpatient medications and floor-stock supplies to nursing units.
10+ years of experience
Assisting licensed pharmacists with selling and preparing medication for patients.
- Rotates stock, moving older medication to the front of the shelf so it is used before expiration date.
- Assists Pharmacist by typing prescription labels, stocking the shelves, answering the telephone and taking inventories.
- Answers telephone calls, & providing general information
- Perform common household tasks to maintain a clean work place.
0-5 years of experience
Provide quality customer service as the Cashier to all of the pharmacy customers
- Process Prescription paperwork and fill the prescription
- Assist customers and provide education on medications
- Resolve problems with insurance companies
- Work through customer difficulties and prescription problems
- Ensure the customer receives the precise information on their medication
6-10 years of experience
Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists
- Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
- Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty
- Ring up customer orders and answer all telephone calls
- Provide excellent customer service
- Ensure that goods received correspond to the invoice
0-5 years of experience
Speak with customers regarding prescription refills in professional and confidential manner
- Assure patients are aware of HIPPA Privacy Practices and collect all required signatures
- Answer phone, operate fax machine and cash register
- Accept and scan new prescriptions and refill requests in store and drive thru
- Bill and speak with insurance agencies regarding prescriptions
- Follow up with patients and doctors regarding refill requests, via electronic fax and telephone
- Currently in training to become a pharmacy technician
10+ years of experience
Receive written prescription and refill requests and verify medication information.
- Enter and verify insurance coverage in computer system.
- Utilizes mathematical calculations to ensure accuracy.
- Answer telephone to receive and provide information regarding medication orders.
- Order and stock prescriptions and over-the-counter medications.
- Check for expired medication and rotate stock as required.
- Assist in training and orientation of new pharmacy assisting students
0-5 years of experience
- Helped the pharmacists and staff with necessary paperwork such as analyzing prescription drug usage reports
- Checked for outdated stock and assisted in their proper disposal
- Maintained HIPPA confidentiality of each patient
- Assisted the physician’s billing department and the business office
- Proof read medical billing reports, separated information according to predefined billing criteria, and updated
- Volunteer of the month for August 2006
0-5 years of experience
Effectively received prescriptions, counted tablets, labelled bottles as well as carried out administrative duties such as answer phone calls, stock shelves and operate cash register
- Demonstrated effective communication and interpersonal skills with a customer service focus
- Ability to work on projects as assigned by the Pharmacist
- Sound independent work habits coupled with proven ability to work collaboratively as part of a team
- Demonstrated commitment to a safe environment for staff, patients and families by working in compliance with Food and Drugs Act
- Demonstrated good attendance record with the ability to maintain this same standard
- Well-developed organizational and prioritization skills coupled with the ability to work well in a fast-paced environment
0-5 years of experience
- Assisted with labeling and pre-packaging of medications
- Completed data entry of prescription orders and payments
- Received and recorded electronic prescription orders
- Provided accuracy checks on filled prescription orders
- Completed cash and credit sales transactions
10+ years of experience
Responsible for the logistics of distributing drugs and medicinal agents to the purchaser, including shipping, receiving, billing and issuing medication.
- Maintenance of records relating to the accounting, payment and reimbursement of drug manufacturers.
- Prioritize, prepare and order medications using proper procedures, as well as the control of materials, inspection, storage and labeling of pharmaceuticals.
- Maintain proper safety and security conditions for all drugs.
- Instruct purchasers and patients on the proper application and uses of medications.
- Proficient and up to date with the latest office and pharmacy technology.
6-10 years of experience
Verify patients information before filing any prescription and over the counter medicine as required.
- Perform order entry of information into the required pharmaceutical
- Maintain communication with various physicians and benefit providers
- Provide a professional and confidential environment for customers
- Organizing over the counter items and labeling them
- Responsible for ordering over the counter items
- Answering phone calls and providing assistance
- Cleaning and organizing work area
6-10 years of experience
Verify patients information before filing any prescription and over the counter medicine as required.
- Perform order entry of information into the required pharmaceutical
- Maintain communication with various physicians and benefit providers
- Provide a professional and confidential environment for customers
- Organizing over the counter items and labeling them
- Responsible for ordering over the counter items
- Answering phone calls and providing assistance
- Cleaning and organizing work area
0-5 years of experience
Assist the Store Manager in the operation of a profitable, clean, and customer service
- Direct the daily activities of store associates to ensure the store’s smooth operation
- Review financial reports with the Store Manager to identify sales and expense control opportunities.
- Ensure prompt and courteous service is given to all customers
- Direct the daily activities of store associates to ensure the store’s smooth operation
0-5 years of experience
Supervise and direct the work of floater pharmacists, technicians and externs in the day-to-day operations of the pharmacy.
- Dispense prescriptions by following standard operating procedures for receiving, filling, dispensing, logging, and maintaining loss prevention controls.
- Participate in Medicated Therapy Management services to optimize drug therapy and improve therapeutic options for patients.
- Ensure that all control drug policies and procedures as required by State, Federal, and Company guidelines are followed.
- Perform trouble shooting functions for third party discrepancies and other prescription filling issues.
0-5 years of experience
Assist pharmacy technicians with completion of orders using Medication Reboot machine.
- Scan and deliver medications to assigned medical units.
- Perform assigned tasks as requested such as restocking the Medication Reboot machine.
- Inspect medications for expiration date checkup monthly.
0-5 years of experience
Faxed documents to doctors offices
- Performed basic cash handling transactions when patients paid for prescriptions
- Filled and labeled prescriptions
- Effectively communicated with customers who called to refill prescriptions
6-10 years of experience
Fulfill PYXIS refills, deliver medication to inpatient nursing units or other areas of the hospital, restock and check medication areas for outdated medications, and process medication requests through the pharmacy computer system with efficiency and high attention to detail.
- Optimize workflow and schedule of delivery to inpatient nursing units across areas of the hospital.
- Under general direction of a licensed pharmacist, independently perform a variety of technical functions such as medication preparation and packaging.
- Triage incoming calls with high level of professionalism and expertise.
- Interact with professional and technical staff throughout the hospital as well as patients in a friendly and courteous manner.
0-5 years of experience
Demonstrated the ability to perform venipuncture and capillary blood draws on a diverse population of clients.
- Maintained and ordered lab requests and lab results for patients for their drug treatment of Clozapine.
- Commended for ability to perform phlebotomy on a diverse population of psychiatric patients.
- Maintained and ordered laboratory equipment.
- Maintained medical records for laboratory patients.
10+ years of experience
Responsible for the accurate and timely processing of inbound/outbound prescription orders.
- Process critical insurance claims efficiently to facilitate service flow and conflict resolution.
- Conduct new hire training with emphasis on pharmacy database software operation and customer service experiences.
- Manage “P.I.M.S” hospital patient discharge queue and prescription drug disbursement systems.
- Maintain Doctor, Nurse Practitioner, and Healthcare assistant databases.
- Implement quality assurance measures to ensure prescription accuracy and patient-health safety.
- Increase stock turnover by proactively placing medication orders and executing customer follow up practices to increase the fulfillment of, “special orders.”
- Demonstrate effective leadership skills by developing strategies that increased patient turn rates and reduced phone queue wait times.
- Coordinate facility and equipment repairs within the pharmacy.
0-5 years of experience
Supervise personnel in the absence of pharmacy manager
- Responsible for interviewing and scheduling pharmacy technician externs
- Responsible for billing MTM claims
- Responsible for CII medications inventory by returning expiring ones
- Provide excellent customer service and resolve any issues without pharmacy manager’s supervision
- Worked as a travel immunization pharmacist
0-5 years of experience
Greet customers and ascertain what each customer wants or needs.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Place special orders or call other stores to find desired items.
- Clean shelves, counters, and tables.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
10+ years of experience
Provide personal consultation to customers to establish basic understanding for effective drug uses and monitoring of results to improve outcome
- Check drug-drug interactions, drug adverse reactions, therapeutic drug duplications
- Delegate responsibilities and supervise pharmacy staff
- Develop and conduct training programs for pharmacy technicians
- Prepare weekly and monthly staffing schedules and manage daily staff adjustments based on anticipated volume of prescriptions to maintain operating cost goals
- Conduct annual inventory control and compile report for audits and future planning
- Plan and prepare purchase orders for drug inventory and miscellaneous stationary
- Maintain log of controlled substance orders and dispenses for historical records and inventory management
- Have recommended and implemented physical layout changes at two retail locations for better ergonomics and more efficient uses of space while gaining additional shelving spaces and storage options
0-5 years of experience
- Forged and maintained relationships with several regular customers
- Worked as an efficient team with co-workers to be sure that customers and patients were assisted to the best of our collective ability in a timely fashion
- Implemented creative problem-solving skills for patients while working in a quick and efficient manner
- Headed a number of housekeeping and organizational projects to keep workspaces convenient and efficient
- Committed several customer and patient details to memory to better assist and serve them during each visit
- Became familiarized with medical terminology, pharmaceutical medication names (both brand and generic) and their uses, insurance policies and providers, HIPAA regulations, and proper protocol and regulations for acquiring and filling prescriptions
- Exercised patience and compassion when assisting customers of all ages, ethnicities and socioeconomic statuses
0-5 years of experience
Answer all incoming calls and follow through with transferring to appropriate staff while guarding the confidentiality of sensitive information.
- Maintains updates and distributes routine managed care informational reports
- Maintains appointment scheduling for patients and assist to best manage time for needed job functions
- Provide support to entire nurse staff, support department, social workers and pharmacist regarding patient and physician questions
0-5 years of experience
- Packed, sorted and scanned prescription orders into designated store delivery totes
- Processed and replaced returns to properly designated areas
- Regularly handled 15-25lb product totes
- Retained confidentiality of all company and patient information
0-5 years of experience
Packages and labels units of medications and hospital supplies for distribution to authorized locations.
- Fills patients’ daily unit dose medication trays (cassettes) using patient profile records.
- Coordinates the distribution, delivery, and pickup of pharmaceutical products.
- Maintains records and stocks of medications and supplies; prepares requisitions to reorder pharmaceutical items as required.
0-5 years of experience
- Responsible for ordering, filling and dispensing medications under the supervision of a licensed pharmacist.
- Maintained accurate patient records, medication dosing information and directions for use.
- Contacted physicians and patients regarding medication dosage, potential side effects and drug interactions.
- Interacted with insurance providers regarding billing and reimbursement issues.
- Responsible for accurate prescription filing.
- Reviewed prescriptions to ensure completeness and accuracy of information.
6-10 years of experience
Displayed strong member service skills on a daily basis
- Carefully file and dispense hundreds of prescriptions per day with strong organization
- Health Insurance Portability and Accountability Act (HIPAA) certified and trained
- Merchandize and organize items on the sales floor prior to opening to ensure a great member experience and assist inventory control
- Utilize a strong sense of urgency when completing multiple tasks
- Great attention to detail while handling personal and confidential information
- Ability to take initiative while working independently
- Cross trained in the Food Court, Front End Assisting/Cashiering and Merchandising
0-5 years of experience
Counting pills and filling prescription requests
- Communication directly with doctor’s offices
- Assisted in flu and shingles vaccinations with licensed pharmacists
- Compounding of medicated animal creams
- Handling cash and credit transaction through a point of sale system
0-5 years of experience
- Filling medications for patients in the cycle-fill department
- Organizing and prepping unit-dose punch cards and vials for delivery
- Keeping inventory of patient care homes that we currently service updated
- Lidding and bagging medications that are on the highest priority marked “STAT”
- Scanning and associating patient fill lists and delivery slips daily
- Matching up patients OPUS multi-dose and unit-dose cassettes that need to be broken down, changed, or filled for that day
0-5 years of experience
Helping customers fill their medications by verifying their personal information as well as their insurance information. Phone calls were placed to the customer’s insurance carrier or physician as needed, in order to obtain missing or additional information.
- Assist pharmacist with filling prescriptions for patients
- Service coordinator for picks ups and drop-offs
- Reaching out to insurance carriers to verify benefits or resolve claims issues
0-5 years of experience
Schedule patients’ diabetes supplies frequency and ensure data integrity using Access database
- Organize patients’ mails to folders
- Account patients’ notes, changes of addresses and phone numbers
- Compile and maintain records of inventories.
0-5 years of experience
Extensive knowledge and training of over-the counter medication, vitamins, first aid, and other pharmacy procedures
- Managing prescriptions and providing customer service and assisting the pharmacist
- Operating the cash register, recording daily cash and credit transactions and reporting budget and sales margins
- Management of Lotterywest counter and machines, selling lottery tickets, scratch-offs and other Newsagency related duties.
0-5 years of experience
- Maintain proper storage and security conditions for drugs.
- Poured, weighed and measured dosages
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
6-10 years of experience
- Greeted patients and processed incoming prescriptions and packaged outgoing
- Efficiently operated cashier duties by processing cash, credit, and insurance billed
- Answered telephone inquiries and processed refill request authorizations.
- Transmitted authorization requests to appropriate physicians.
0-5 years of experience
- Establish and maintain patient profiles
- Prepare insurance claim forms
- Stock and take inventory of prescription and over-the-counter medications
- Clean pharmacy equipment, help with the maintenance of equipment/supplies
- Manage the cash register
- Prepare mail-outs daily