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Additional Pharmaceutical Resume Samples
Pharmacy Cashier Resume Samples
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0-5 years of experience
Operated and balanced the pharmacy cash registers
- Organized and sold the prescriptions
- Directed and helped customers to where items were located
- Answered pharmacy phone calls
- Assisted Instructors with students ranging from K-15 years of age
- Supervised students between classes
0-5 years of experience
Responsible for ordering and maintaining sufficient inventories of over-the- counter medicines.
- Organized and prioritized a variety of tasks to reduce customer wait time
- Managed customer service related situations with ease, accuracy and patience
- Entered prescription information into a variety of insurance systems
- Directed clients to the appropriate person within the pharmacy
6-10 years of experience
Assisted in training new employees.
- Supported the pharmacists and pharmacy technicians in filling prescriptions for patients.
- Greeted and assisted customers in finding items they need, and provided personal customer service.
- Operated and balanced a cash register, stocked shelves, and utilized RxKey.
0-5 years of experience
Assisted technicians with filing end of day prescription hard copies and with pharmacy sales and stocked prescriptions
- Retail cashier experience
- Handled initial part of inbound prescription processing with patients
- Answered heavy phones and assisted patients
- Managed drive thru pick up/drop off window
0-5 years of experience
Preformed constant sales, with optimal costumer service in a very fast paced, high stress environment.
- Answered telephone inquiries, referred callers to the pharmacist when necessary
- Performed clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters
- Restocked Storage areas, replenished items on shelves.
- Customer service and organization were key in successful sales
0-5 years of experience
Greeted customers, received and delivered patient prescription orders to be processed
- Provided administrative support by answering phones, routed calls, and took accurate messages
- Assists the pharmacists in managing the drug and medical supply stock
- Checking for expired drugs and properly storing, and stocking new drugs and supplies
- Demonstrated accuracy in cashiering, cash handling and credit-card processing
0-5 years of experience
Established and maintained intrapersonal relationships with customers
- Developed constructive and cooperative work techniques
- Worked close with pharmacist to efficiently process customers medications
- Organized high volume of prescriptions 200-500 / day
- Checked out prescriptions via Connexus and Tasco systems
- Answered telephone and notified patients on will-call list while adhering to HIPPA
- Maintained and organized records
- Checked expiration dates and restocked shelves
0-5 years of experience
Performed regular cashier sales duties.
- Responsible for checking and recording register balance at close of business.
- Completed requisition forms for cosmetic, household and grocery items.
- Greeted and directed customers to locations of products.
0-5 years of experience
- Cash handled; authorizes credit charges, balanced register, issue receipts, refunds, credits, or change due
- Posted charges against guests’ or patients’ accounts
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Answered customers’ questions, and provided information on procedures or policies
0-5 years of experience
Entered purchases into cash register to calculate total purchase price
- Accepted cash, checks, or bankcards for payment
- Counted money, gave change, and issued receipt for funds received
- Balanced cash drawer and receipts; documented discrepancies
- Assisted Pharmacist as needed
0-5 years of experience
Provided friendly customer service at prescription pick-up counters.
- Screened all phone calls for the Technicians and Pharmacists.
- Maintained refrigerator temperature logs.
- Referred all doctor’s call and patients’ medical questions to the Pharmacist.
- Maintained patient confidentiality; helped customers in the OTC area find products.
- Detail-oriented and focused on accuracy and efficiency completing required duties.
6-10 years of experience
Maintains area of responsibility in accordance with company policy and procedure by properly handling claims and returns, and ensuring a safe work environment.
- Maintains merchandise presentation by stock and rotating merchandise, as well removing damage and/or out dated prescriptions.
- Receives and stocks merchandise/supplies from statewide distribution centers, and suppliers, as well as organize and maintain the scan check-out (TASCO) systems.
- Disperse appropriate prescriptions for pick up, and scanned prescription from will-call bin.
- Resolved customer issues and concerns while promoting product and services as well as well as maintaining a safe shopping environment.
0-5 years of experience
Processed insurance claims and ensured fulfillment of pharmacy prescriptions.
- Maintained and tracked medication inventory.
- Was responsible for creating a positive customer experience to ensure quality service and excellence.
- Handled financial transactions to include: processing payments, crediting accounts and issuing refunds.
- Managed inventory controls and stocked supplies.
0-5 years of experience
Welcomed all customers and assisted with product selection and questions
- Handled all patient information in regards to medication and personal information
- Ensured customer complaints were handled quickly effectively and courteously
- Processed cash and credit card transactions accurately at point of sale
- Managed incoming and current merchandise counts/inventories
0-5 years of experience
Responsible for talking to the customer, responding to questions and giving assistance while processing transactions.
- Knowledge of running a cash register
- Shows the customer respect at all times, demonstrating outstanding customer service by becoming familiar with pharmaceutical language, products, service, and processing claims and re-billing claims to insurance providers and products.
- Provides customer service by acknowledging the customer
- Maintains merchandise presentation by stocking and rotating merchandise, cleaning, and organizing product displays, signing, and pricing merchandise.
- Receives and stocks merchandise/supplies
- Maintains fitting room in accordance with Company’s procedure.
- Answers phones for entire facility.
0-5 years of experience
Greet customers in a courteous and professional manner while providing quality customer service to approximately
75 customers per day
- Accept cash, check, and credit transactions while maintaining a balanced cash drawer
- Perform opening and closing procedures
- Ticket and transfer merchandise
0-5 years of experience
- Performed pharmacy technician functions such as preparing medication, under the pharmacist’s supervision
- Accepted incoming delivery payments and prepared outgoing deliveries for incapacitated customers
- Handled customer inquiries and complaints over the phone and directly
- Located and sold products. Cashiered
- Retrieved prescription medication from bins
- Entered and extracted user information from databases using a user-friendly interface
0-5 years of experience
To improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs.
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, and educate the customer when applicable.
- Provide quality service and support in a variety of areas including but not limited to: inputting patient’s prescription information, pulling prescriptions, and putting orders in line to be filled.
- Troubleshoot customer issues over the phone.
- Maintain a balance between company policy and customer benefit in decision making.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
- Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
0-5 years of experience
- Provided friendly customer service at prescription drop-off and pick- up counters.
- Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.
- Kept accurate inventory of all Over-the-Counter medications using QuickBooks software.
- Strictly maintained customer and patient confidentiality.
0-5 years of experience
Answered incoming calls and took accurate messages.
- Provided excellent customer service.
- Operated cash machinery, computer, and other office equipment efficiently.
- Assisted the pharmacist in medication preparation and sales.
- Followed federal, state, and company laws, policies and procedures.
0-5 years of experience
- Provided prompt and efficient services to all pharmacy clients.
- Distributed correct medication to customer and took all payments.
- Ensured all work area was clean and in order at the end of the shift.
0-5 years of experience
- Worked closely with pharmacist to better understand the workings of the retail pharmacy
- Communicated directly with the patients about prescriptions and medications
- Handled inquiries regarding medicinal questions not directed for a pharmacist
0-5 years of experience
Meet with Customer to receive their information to pull their completed prescription.
- Remove the prescription from TASCO on the computer.
- Accurate and timely cash handling.
- Interacting with different types of customers.
- Handle customer’s purchases of diabetic supplies.
- Carry out pseudoephedrine purchases in a lawful manner.
- Assist customers with locating items on the shelves.
- Straighten shelves and clean countertops and benches.
0-5 years of experience
- Maintained inventory of drug supplies and other merchandise
- Input patient’s prescriptions information into computer system
- Verified patients health plan and reminded patients of refills
- Opened and balanced cash register daily
- Processed customers cash, check, credit, and debit transactions
0-5 years of experience
- Communicated with patients and gathered information on background, medical history and prescription history.
- Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.
- Received Solid evaluation performance and moved up to become a Technician.
0-5 years of experience
- Provided exemplary and efficient customer service to 300-400 patients daily
- Assisted customers by answering questions, locating items, or referring them to the pharmacist for medication information or over the counter recommendations
- Accurately and promptly calculated dosages and dispensed medications for the pharmacist’s consent
- Inputted prescription and patient information into the computer to prepare prescription labels
- Processed claims, reimbursements, and resolved issues for private insurance companies, workers’ compensation, Medicaid, and Medicare
- Answered telephones responding to patient questions, refill and transfer requests as well as any other patient needs
- Submitted faxes to doctors for prior authorization, refill request authorization, change of medication, and prescription verification
- Counted stock of medications and supplies to produce drug orders to maintain the pharmacy’s inventory
- Upheld the organization and cleanliness of the pharmacy
- Prepared labels for completed prescriptions to properly file for record keeping
0-5 years of experience
Assisted Pharmacist in filling prescriptions.
- Handled phone inquiries.
- Worked front counter by entering patient purchases on pharmacy cash register and handling customer inquiries.
- Stocked and repackaged prescriptions.
- Responsible for proper handling of returned, damaged, and outdated prescription medications.
- Held accountable for proper inventory control
0-5 years of experience
Take new prescriptions and new patient information.
- Receive and put up the daily order
- Run pharmacy errands to other suites in the practice.
- Run the front counter at the drop off and pick up stations.
- Ring prescriptions out using the cash register
- Assist pharmacy technicians and pharmacist with any tasks they need help with.
0-5 years of experience
Restock storage areas, replenishing items on shelves.
- Answer telephone inquiries, referring callers to pharmacist when necessary.
- Maintain and clean equipment, work areas, or shelves
- Accept prescriptions for filling, gathering and processing necessary information
- Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters
- Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
0-5 years of experience
Operate cash register to process cash or credit sales.
- Accept prescriptions for filling, gathering and processing necessary information.
- Process medical insurance claims, posting bill amounts and calculating copayments.
- Answer telephone inquiries, referring callers to pharmacist when necessary.
- Greet customers and help them locate merchandise.
- Maintain and clean equipment, work areas, or shelves.
0-5 years of experience
Cash Handling Accuracy, Loss Prevention and Mathematical Aptitude
- Unwavering Customer Service Skills, with the Ability to Build Productive Relationships
- Resolve Complex Issues and Wins Customer Loyalty
- Strategic Relationship/Partnership-Building Skills — Listen Attentively, Solve Problems Creatively, and Use Tact and Diplomacy to Find Common Ground and Achieve Win-Win Outcomes.
- Maintained Accurate Records & Data Entry
- Excellent Multi-Task skills, responsible for Inventory & Product in Pharmacy
0-5 years of experience
Answer every phone call courteously and provide which ever service the guest demands
- Make sure every guest leaves with the right medication
- Checked the system for any refills the guests wanted to make on medication
- Helped the pharmacy tech’s put medication back of the shelves
- Put new prescriptions in the system so pharmacy tech’s could fill them for the guests
- Provided great customer service to all our guests
- Informed the pharmacist of any safety hazards or specific questions the guests had
- Communicated with the pharmacist/technicians about any problems or changes made to a guests prescriptions
- Checked the DEA’s website to ensure prescriptions for controlled medicine was active and the prescriber was active to ensure safety
6-10 years of experience
Performed Customer Services to Pharmacy customers by processing their prescription orders for filling via phone and in person with customers.
- Placed Customer’s filled prescriptions in proper alphabetical bins by customer’s name.
- Processed Customer’s Store Charge payments via cash register computer and phone requests.
- Assisted Customers in locating over-the-counter medications and other products per their request. Also assisted Customers with their copying requests.
- Stocked and kept shelves neat with various over-the counter medications and other products daily.
0-5 years of experience
- Controlled cash transactions at register
- Directed patients locating specific over-the-counter drugs/products.
- Informed patients by phone of drug/product recalls.
- Assisted Pharmacist on Duty with data entry of patient information
6-10 years of experience
Push vaccinations and mobile services while ringing up and interacting with customers
- Process prescriptions and calling insurance companies while answering phone calls and answering question customers may have
- Filling prescriptions while shelving medication and tending to customers
- Thrive in a fast paced environment with a team of professionals working towards a common mission which is helping customers get their prescriptions in a timely fashion
0-5 years of experience
Log sales on cash register, process payments as well as bag prescriptions.
- Handle complete money properly and record all transactions accurately.
- Acknowledged customers with make eye contact, smile and provide assistance.
- Ensure to re-stock prescription stock bottles as directed by pharmacist.
0-5 years of experience
Greet and assist patients concerning prescriptions in a timely and courteous manner
- Enter, process, and bill insurances based on prescriptions to assist Pharmacist
- Communicate with Doctors, insurance companies, and patients associated with prescriptions
- Ability to resolve issues in a timely manner
0-5 years of experience
Ensure to acknowledge customers with eye contact, a smile and provide assistance.
- Log sales on cash register, process payments as well as bag prescriptions.
- Ensure prescriptions given to patient are correct with respect to patient using name along with address
- Handle complete money properly and record all transactions accurately
- Maintain and manage over-counter drug products, order and stock adequate inventory
- Ensure to re-stock prescription stock bottles as directed by pharmacist
- Support pharmacist as well as pharmacy technician with pre-filling and vile-filling of prescription
- Identify, interpret, record and report risk management related issues
- Comply with company safety along with hazardous materials policies
6-10 years of experience
Assist customers with store merchandise
- Take prescriptions information from customers where applicable by law
- Assist customers in the over-the-counter medication area
- Handle cash and maintained daily transaction report
- Enjoy contributing to a team effort and creating a good working environment
- Able to work under pressure, flexible and hardworking
- Proficient in Microsoft Word, Excel and Internet Applications
- Excellent verbal, written, and interpersonal communication skills
0-5 years of experience
- Provide customers with exceptional customer service by greeting them and answering questions.
- Answer phones and refill requests.
- Fill prescriptions and apply insurance appropriately.
- Stock and inventory medications on a regular basis.
- Correctly dispense prescriptions to customers and proceed to check them out
0-5 years of experience
- Scanned prescriptions for customers and inquired if they had questions for the pharmacist about their medication
- Completed information on prescriptions from new customers concerning allergies, birth-date, phone number and other pertinent information
- Assisted customers in-store and in the drive-thru lanes
- Retrieved and returned used medication containers to the shelves
0-5 years of experience
- Accepts prescriptions for filing, gathering and processing necessary information.
- Perform clerical tasks, such as, filling, compiling and minting prescriptions records, composing letters, and answering phones.
- Cashier responsible for cash/credit transactions, maintain and clean equipment, work areas, and shelves.
- Communicating and building relationships with patients, translating for pharmacist, and great customer service.
0-5 years of experience
- Verified prescriptions given to patient were correct
- Processed insurance signatures through computer system
- Processed payment transactions on register
- Provided friendly interaction with patients to ensure a positive customer experience
0-5 years of experience
- Take in prescriptions and refill Rx’s under pharmacist supervision
- Perform clerical duties while also handling the cash register
- Maintain and clean work area and equipment
- Handle multiple phone calls and refer them to the pharmacist if necessary
Pharmacy Cashier Duties and Responsibilities
In order to accomplish their main objective of handling pharmacy orders, Pharmacy Cashiers perform many tasks. We compiled several job listings and identified these primary Pharmacy Cashier duties and responsibilities.
Perform Clerical Duties The Pharmacy Cashier often manages the phones and acts as the face of the pharmacy for incoming customers. They provide customer service and answer questions or address concerns for customers. It is also their responsibility to assist the pharmacy staff in providing quick and satisfactory service.
Receive and Sell Orders Prescription orders are received by the Pharmacy Cashier, who enters them into the computer along with customer data. They assist in packaging orders and then sell them to customers. They may be required to create and print prescription labels and package orders as well. In order to complete prescription orders, the Pharmacy Cashier sometimes has to check patient prescription authorization as well, particularly for refill orders.
Process Payments The Pharmacy Cashier processes payments for all pharmacy sales using the pharmacy’s POS system. They also process insurance and billing, handling any complications that may arise. Pharmacy sales include both prescription and over the counter items.
Assist Pharmaceutical Staff The Pharmacy Cashier performs any additional tasks required in order to support the pharmacy and ensure quick and quality service to pharmacy customers. This includes administrative and clerical duties as well as some unskilled pharmacy tasks. They take inventory, maintain pharmacy supply levels and stock shelves with product.
Pharmacy Cashier Skills
Pharmacy Cashiers combine interpersonal and communication skills with a detail-oriented perspective in order to provide both great customer service and support the day-to-day operations of the pharmacy. To be successful, the Pharmacy Cashier needs to be capable of juggling many tasks at once, staying organized, and working in a fast-paced environment. Quantitative skills help as processing payment is a large part of their job. Core skills: Based on job listings we looked at, employers want Pharmacy Cashiers with these core skills. If you want to work as a Pharmacy Cashier, focus on the following.
- Possess a High School degree or GED, or being currently enrolled in High School
- Demonstrating data entry abilities
- Being proficient in MS Word and Excel
- Having some customer service experience
- Being able to stand on feet for long periods of time and lift up to 50 pounds
- Proving basic quantitative abilities
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Pharmacy Cashier toolbox and broaden your career options.
- Pharmacy technician license
- Graduate from accredited pharmacy technician program
- Prior pharmacy experience
Pharmacy Cashier Resources
We searched the Web to find the best industry resources that can help you continue exploring a career as a Pharmacy Cashier. From thought leaders to important industry associations, this list is packed with opportunities to learn, connect, and engage. On the Web
Pharmacy Times – Practical information for pharmaceutical professionals
Med Ed 101 – Clinical pharmacy educational resource
The Honest Apothecary – A pharmacist’s blog all about careers in pharmacy Industry Groups
PhRMA – The Pharmaceutical Research and Manufacturers of America
GPhA – Generic Pharmaceutical Association
DIA Global – Global association of healthcare product development professionals Pharmacy Cashier Books
Nursing 2016 Drug Handbook – A comprehensive guide to pharmaceutical drugs
PTCB Exam Study Guide – Study guide for the Pharmacy Technician Certification Board Examination
The Sanford Guide to Antimicrobial Therapy – A pocket guide to antimicrobial treatments