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Pharmacy Technician Trainee Resume Samples
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0-5 years of experience
As a pharmacy technician, I was responsible for making sure all customers’ prescriptions were filled promptly, maintained a neat and organized area of operation, and assisted the pharmacist with weekly responsibilities, as well as other various tasks.
- Effectively resolved insurance rejections and other billing issues.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Performed technical processes required to dispense medications to patients.
- Hand counted control medications, measured liquids and reconstituted antibiotics.
0-5 years of experience
- Helped customers by answering questions, which often included problem solving.
- Assisted customers at Pick Up in the store as well as Drop off with entering new patients and prescriptions. Assisted customers at the Drive-Thru window(s).
- Knowledge of drug classifications and safety, Medicare, Medicaid & insurance processing, pharmaceutical calculations, strong-pak, filling prescriptions, filing prescriptions while at drop off, daily order.
0-5 years of experience
- Maintained pharmacy drug stock.
- Checked for outdated products.
- Communicated with pharmacist about outdated products regarding unavailability of inventory.
- Noted medication orders from doctors’ prescriptions.
- Assisted in pharmacy duties.
0-5 years of experience
- Accurately and efficiently preparing prescription orders.
- Verifying prescription information and dosage.
- Entering patient and order information into the pharmacy system.
- Processing and submitting insurance claims.
- Providing quality customer service to patients and other healthcare providers in person and via phone as well.
0-5 years of experience
Ability to work in a pressurized environment while maintaining accuracy
- Gained hands-on knowledge of retail pharmacy operations
- Knowledgeable of the procedures used to label and dispense medication
- Dedicated to quality customer service and feedback
0-5 years of experience
Direct customer questions and concerns while processing payments.
- Correspond with patients, doctor’s offices, and insurance companies via computer, phone, and fax.
- Enter prescription data into system, fill medications and take inventory.
- Assist pharmacists and receptionist with answering multi-line phone system during busy hours.
- Perform other responsibilities as assigned by pharmacists’ or store management.
Pharmacy Technician Trainee Duties and Responsibilities
The specific job tasks for pharmacy technician trainees vary depending on how large the pharmacy staff is, the number of clients serviced, and the specific duties assigned by the pharmacist. These core duties of the job, however, are the same across the industry:
Provide Customer Service Pharmacy technician trainees greet customers, answer customer questions, and resolve problems. They also answer incoming phone calls from doctors’ offices and customers to take prescription orders.
Fill Prescriptions Pharmacy technician trainees count drugs to fill prescriptions and verify medication is correct before giving it to customers. They also check for potential medication interactions when filling orders.
Keep Pharmacy Clean Pharmacy technician trainees keep the pharmacy area clean and organized by sweeping floors, emptying trash cans, and so on.
Collect Payment Pharmacy technician trainees collect and process payments from customers for filled prescriptions.
Announce Orders Pharmacy technician trainees announce filled orders for in-store customers over the intercom.
Manage Inventory Pharmacy technician trainees store new inventory items, check for outdated inventory, and inform the pharmacist or pharmacy manager when stock is running low.
Process Insurance Pharmacy technician trainees verify insurance and process insurance forms for customer orders.
Pharmacy Technician Trainee Skills and Qualifications
Pharmacy technician trainees are detail-oriented professionals with strong customer service and communication skills. Pharmacies prefer candidates with the following abilities:
- Customer service – pharmacy technician trainees address customer problems, answer questions, and greet customers, all of which require strong customer service skills
- Computer skills – pharmacy technician trainees use computer skills to look up customer files and insurance information and to manage pharmacy inventory
- Math skills – because pharmacy technician trainees count pills and process prescription payments, basic math skills are a necessity
- Communication skills – pharmacy technician trainees need excellent verbal communication skills to speak effectively with customers, pharmacists, and other pharmacy employees
- Physical stamina – during a normal workday, pharmacy technician trainees stoop, bend, squat, and lift, so they need the physical ability to perform these tasks
Pharmacy Technician Trainee Salary and Outlook
The Bureau of Labor Statistics (BLS) reports that pharmacy technician trainees earn a median annual wage of $30,920, or $14.86 hourly. PayScale data reveals a median income of $12.93 an hour. Pharmacy technician trainees receive somewhat less income than registered pharmacy technicians who have already undergone their trainee period. A majority of employers provide pharmacy technician trainees with health insurance benefits that include dental and vision coverage. Paid vacation and sick days are also standard for many full-time pharmacy technician trainees. Additional benefits, such as store discounts, may be provided by some employers. According to data from the BLS, this job field will grow 12 percent by 2026, which is faster than the average national job growth rate.
Helpful Resources
Find employment opportunities, education resources, strategies, and tips for pharmacy technician trainees with these books and websites:
National Pharmacy Technician Association – visit the NPTA website to get pharmaceutical news updates, learn more about certification programs, and find upcoming industry events
Manual for Pharmacy Technicians – this book covers the basic skills pharmacy technicians and trainees need to master to find success in their field, including information about communication, billing, and useful tips for filling prescriptions
American Association of Pharmacy Technicians – this website offers a career center that provides job opportunities, continuing education and training resources, and membership benefits for pharmaceutical professionals
The Pharmacy Technician – basic pharmacy skills and principles are covered in this book, which is written simply to make learning these skills an easy, straightforward process
Accreditation Council for Pharmacy Education – this website provides education resources of all kinds for pharmacy technician trainees and other pharmacy professionals, including program accreditation information and continuing education data
Math Calculations for Pharmacy Technicians: A Worktext – common math calculations used by pharmacy technician trainees are provided in this book, as are definitions of pharmaceutical terms, chapter reviews, and other study tools