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0-5 years of experience
Managed massage and skin care departments. 25 treatment resources and 25+ employees
- Effectively cut supply budget by 66% by creating, implementing and supporting a system to dispense and track portioning and use of professional products
- Maintained the scheduling and staffing needs of both departments
- Oversaw training and development of both departments
- Designed cost effective and efficient massage therapies and spa treatments.
- Acted as Manager On Duty
0-5 years of experience
- Performed on clients: Facials, Lipo massage (LPG), beauty defect repair, epilating, pedicure, manicure, massage, spa, makeup and waxing.
- Trained directly with doctors and plastic surgeons to ensure professional and optimum results.
- Worked with top and professional brands: Restylane, Botox, Bergmans and FACE STHLM.
- Analyzed and assessed clients for the Botox/Restylane program if they qualify. Analyze skin types and evaluate each clients needs and perform necessary treatments.
- #1 ranked in sales with an average of three products sold per client plus a second appointment.
0-5 years of experience
Performed consecutive 60 or 90 minute quality massage therapy sessions.
- Educated guests about individual massage and body treatment needs and other services available.
- Served customers quickly while maintaining a cheerful attitude in a high-stress workplace.
- Maintained client confidentiality and sensitivity to age and gender related issues during all client interactions.
- Maintained positive guest relations at all times.
0-5 years of experience
Specialized in a variety of facial treatments, body wraps and waxing.
- Provided massage services using safe, appropriate and effective techniques.
- Performed health history on clients and updated prior to each session.
- Explained procedures and applied techniques appropriate to client needs and preferences.
0-5 years of experience
- Provided Virgin Atlantic Spa Massage and Treatments
- Promoted spa services to Upper Class Clubhouse Passengers
- Facilitated client/passenger relations
0-5 years of experience
Provide guest with therapeutic massage utilizing AVEDA training standards
- Trained in Aveda treatments and products
- Attend monthly spa meetings and ongoing AVEDA training sessions
- Maintain spa therapist area, clean and stock treatment rooms
- Assist with inventory
- Trained in Forbes 5 Star and AAA Five Diamond Standards
0-5 years of experience
Knowledge of all departmental policies, procedures and standards.
- Demonstrates a pleasant and enthusiastic demeanor at all times.
- Provides safe, appropriate and effective spa services.
- Performs health history on clients and updated prior to each session.
- Assesses the needs of each customer individually and selects the appropriate treatment.
- Explains procedures and applies techniques appropriate to client needs and preference.
6-10 years of experience
Train spa therapists to abide by state and company policies
- Assisted in creating service protocols and efficient daily operations
- Monitored spa back-bar inventory and supply needs
- Ensure positive guest experiences
- Continuing education for licensing and product knowledge
- Excelled in the Emerging Wolves Program and Lodge Knowledge Team
0-5 years of experience
A leading small hotel of the world
- Implemented a spa range free of synthetic preservatives with products blended from natural ingredients – Living Nature Products
- Provide hydrotherapy, massage, facials and beauty treatments for adult clientele
- Perform massage and other body treatments to ease physical pain and provide calm
- Provide teen spa services and treatment to combat hormonally challenged and over active skin conditions, growing pain and physically challenged limb problems
- Perform skin analysis and skin care instructions to children and teens
- Customize special treatments for bridal and children parties
0-5 years of experience
- Performed eight modalities of massage, spa therapy & reflexology
- Maintained monthly sales quotas
- Continued development of customer service relations
0-5 years of experience
Lead Therapist; coordinated a comprehensive training program on services and product knowledge
- Massage therapist with high requested bookings and returned guests
- Developed operating procedures
- Featured in major lifestyle publications and TV shows
0-5 years of experience
Consult with clients to establish treatment recommendation
- Various massage modalities, facials and body treatments
- Knowledge of various products utilized for treatments
- Effectively utilize allotted appointment time to maximize results
0-5 years of experience
Council, weigh in, and mentor weight loss clients.
- Administer B12 injections.
- Sell medical spa treatments and product for commission.
- Perform Venus Legacy body and face treatments on clients.
- Educate clients on multiple types of spa therapies.
- Keep computer files organized and up to date.
- Create marketing materials for the spa using Word, Excel, PowerPoint, Publisher, and Adobe Pro.
- Set, reschedule, and confirm client appointments daily using MindBody.
- Perform closing procedures including running sales reports, cash drawer count down, pulling the next day’s charts, etc.
- Perform general office duties; copying, faxing, filing, answering phones, etc.
0-5 years of experience
Performed facials, waxing, make-up applications and massage treatments
- Aveda registered advanced spa coach program
- Educating guests about Aveda and the benefits of our products.
- Front desk duties, ordering, cleaning and inventory
0-5 years of experience
Massage therapy
- Retail of cosmetics, Elemis and La Therapie products
- Provide outstanding customer service
- Reception
0-5 years of experience
Plan and direct for spa revenue
- Develop and implement marketing strategies.
- Maintain client databases.
- Sold products, services, or memberships.
Spa Therapist Duties and Responsibilities
The specific tasks performed by spa therapists vary from place to place and by the educational background of employees. However, our analysis of job postings revealed the following to be among the central duties of the position:
Performing Spa Services Different types of massages and facials are relatively standard offerings at places where spa therapists work. Spa therapists may also be called upon for laser hair removal, cellulite therapy, waxing, manicures, and pedicures.
Selling Spa therapists often recommend additional services they think the client may enjoy or benefit from, such as a special type of chemical peel. They also may convince patrons to buy packages offering additional or reduced-price services, such as joining a club that gives a free massage after four paid ones. Touting products such as candles, lotions, and skincare lines may likewise be part of the job. Passing out free samples to take home encourages later purchasing items.
Documenting Spa therapists keep records of services performed for each client. This information serves as a reference for next time, such as the number of weeks that have passed between acne treatments. It also allows the company to keep tabs on the number of each procedure being performed and to send out promotional material based on interests.
Maintaining the Facility Nobody wants to get a treatment in a messy, unsafe environment. Spa therapists clean up their work area and follow health standards such as changing sheets, sanitizing equipment, and storing chemicals properly.
Training Employers expect spa therapists to keep up with the newest industry techniques in order to grow the business and offer customers what they request. In addition to being continuous learners themselves, spa therapists also get called upon to bring new employees up to speed on the establishment’s procedures.
Spa Therapist Skills
Because they spend so much time interacting with clients, spa therapists need excellent interpersonal skills. Spa therapists who are friendly but professional help customers relax and enjoy the experience. Other qualities hiring managers appreciate include:
- Listening carefully to customers in order to provide the best service, such as readjusting pressure when a massage is perceived as too hard
- Communicating clearly so that clients know what to expect, such as explaining the cooling sensation of a facial mask
- Displaying good salesmanship
- Realizing the intimate nature of many spa treatments and acting respectfully, such as leaving the room when someone is getting dressed
- Exhibiting a calm demeanor that promotes a serene environment
Spa Therapist Education and Training
Most spa therapists are high school graduates who take post-secondary classes at a beauty/vocational school or community college. They earn a license in one or more areas of interest, such as massage therapy, cosmetology, or aesthetics. Requirements vary by state but generally involve completing an apprenticeship and passing an exam. Many spa therapists start their careers as spa assistants or spa receptionists.
Spa Therapist Resources
Before embarking on a career as a spa therapist, check out these great sources of information:
The Complete Spa Book for Massage Therapists – Want a first-hand glimpse of what goes on daily in actual spas? This book features in-depth comments from
spa directors and owners, including what they look for in employees.
Spa Bodywork: A Guide for Massage Therapists – Massages are an integral part of most spas, and this reference book covers a variety of popular techniques. Reviewers praise its step-by-step procedures and helpful photos.
The Definitive Spa and Body Therapist’s Handbook – Before addressing the well-being of clients, spa therapists need to get their own body and mind in shape. This book, written by an international spa consultant, shows you how. It also provides descriptions of the various environments in which spa therapists might work, such as hotels, cruise ships, and day spas.
American Massage Therapy Association – A trusted and respected name in massage therapy, this organization’s website covers a variety of issues of interest to spa therapists, including education and training, liability insurance, licensing, conferences, and networking.
Massage Therapy – Got a question regarding a career as a spa therapist? Chances are that one of the 25,000 members of this LinkedIn Group could give you the answer!
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Spa Therapist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
