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Process Associate Resume Samples
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0-5 years of experience
Cheerfully greeted customers in the computer products area and generated revenue.
- Skillfully setup for promotions and other special events.
- Consistently created more effective ways to upsell store products to customers, especially warranty upsells.
- Professionally processed customer claims on defective electronic devices and determined solutions for the customer’s claim.
- Ensured clients received excellent customer service and were well-informed about services provided in the store.
- Ensured all documents and relevant data were filed correctly with client and provided copies for both the client and employer.
- Cooperated with [company name] staff to uphold appearance and organization of store.
0-5 years of experience
Developed geomaps of different countries like Russia, USA and Brazil for our client Google
- Worked on the project, Ground Truth which helps the customers with proper guidance in navigation from source to destination abiding by the rules of different countries
- Enhanced and restructured 2D buildings and 3D warehouses onto geo maps for different cities like
- Received First Class with Distinction for the undergraduate degree in 2012
- Presented a paper on 3G Technology in the college fest in 2010
- Organized JAM (Just a Minute) in the college fest and received accolades from the Judges.
0-5 years of experience
Tested a web application used to track employee productivity.
- Gathered requirements for project from project team (Business Analysts & Stakeholders).
- Created test data or test content in UAT environment to help in the functional testing of the requirements.
- Executed Test cases in UAT environment.
- Prioritized the defects encountered during testing and entered them in the defect system (HP Quality centre).
0-5 years of experience
- Transitioned more than 15 clients, 35+ FTEs to offshore including knowledge transfer, resource training, documentation etc.
- Trained – mentored BAs and Ongoing Client Processing teams.
- Handled Employee benefit Management (Payroll and Plan Management) for Mid Size Employer clients. Handled communications for Annual enrollment, Cobra Enrollment, Qualified status changes and Configure Medical, Dental, Vision and LTD / STD/Life Insurance plans.
- Completed the Dependent Verification for 35 clients simultaneously. Implemented the Healthcare Reforms (ACA) for Inactive Population for all clients.
0-5 years of experience
Played a vital role in start-up activities for a large-scale cell culture facility. Involved in all aspects of purification start-up from stability runs through product verification.
- Lead member of site team responsible for the establishment and staffing of a 2nd downstream
- Interviewed potential candidates and trained new hires.
- Member of cross-functional team responsible for scheduling 2nd shift validation, engineering and troubleshooting problems.
- Followed daily checklist verification processes.
- Performed equipment validation.
0-5 years of experience
Worked in various sub process like Transportation Financial Services, Technology Finance and Securitization.
- Booking the pre-book deals in COBRA Booking Technology Finance deals in Eagle pro, Calculation of Asset coding and Property tax rate.
- Required to communicate clients for any queries regarding issues over the deals.
- Worked on data sourcing and have identified potential areas involving reduction in cycle time.
- Established review process involving booking defect analysis thereby reducing end customer escalation and suggesting suitable controls in place.
- Responsible to update the Customer on the Process performance through Weekly calls Preparing Weekly and Monthly Dashboards, Monthly Metric sheets and discuss the same with team.
- Got Cross trained in various process by the Clients and consistently maintained 100% Accuracy.
- Conducted process training for all the new joiners.
- Preparation of various trackers and allocation of work to the team.
- Responsible for Quality check of the work completed and ensuring it is completed within the stipulated time.
6-10 years of experience
Ensure my team maintains productivity and high standards of quality running the HUD09 machine
- Operated with Windows/Office/LIMS and AX systems environment for inventory and quality reports
- Created Non-Conformance Reports for any product issues and Process Improvements as we continually strive to improve
- Certified First Aid Responder and Safety Representative for my team
- Operated and adjusted machines using HMI and PLC panels to maintain quality specifications
- Have forklift/crane licenses for material handling, movement, consumption, and returns
6-10 years of experience
Adjusted account receivable and payable balances
- Processed checks, reconciled items and prepared accounting entries
- Accessed automated adjustment system to be investigated
- Resolved and generated necessary accounting entries
- Generated general ledger accounts in order to correct errors
0-5 years of experience
Collaborated to coordinate, implement, and support accreditation operational processes, including: Institutional change, monitoring, and annual indicator review, processes related to the new model of accreditation
- Implemented, coordinate, and support accreditation operational processes, materials, and management reports within the defined scope of authority
- Communicates with and support Commission staff and others engaged in accreditation operational processes
- Entered and tracked data and information related to accreditation operational processes
- Generated data, processes, and other reports on accreditation operational processes
- Provided backup support to the substantive change as other processes as assigned
- Supported the development and implementation of Education and Training programs and services
- Coordinated event logistics, materials, signage, banquet, and audio-visual orders
- Compiled and reviewed curricula materials for accuracy and appearance
- Performed other duties assigned
0-5 years of experience
Processed, maintained, and troubleshot equipment in Fabrication Area
- Proficient processing of DoE on ALD, CVD, PVD, photo lithography, electrical testing, and metrology
- Handled small and delicate substrates
- Maintained cleanliness and orderliness on the production floor
- Selected to be one of the area’s first trainer
- Delivered training to new staff
- Authored Process Standard Job Procedures for Operational and Inspection & Evaluation
0-5 years of experience
Handled operations & led teams for excelling business targets & service delivery metrics
- Interacted with the client/ internal teams with regards to o Monitoring of SWAN notification based on delivery date/escalation regarding non receipt of SWAN Notification
- Processed requests sent by customers in compliance to accuracy, turnaround time and according to the requirements of DSS
- Ensured accomplishments of the set quality standards in SLAs
- Conducted internal process audits & process reviews for ensuring strict adherence to the process parameters
- Prepared and compiled reports for management review
- Fostered a healthy attitude/ environment on the floor
- Shared insights on process improvements by identifying value added tasks and participating in team activities
- Conducted team meetings & preparing Minutes of the Meeting
0-5 years of experience
Managed 100-300 accounts by placing or accepting inbound/outbound calls in addition to managed emails and faxes for regular orders including supervisor/escalated calls.
- Set up payment arrangements for past due accounts/billing.
- Operated and navigated on 2 screens with multiple windows/tabs.
- Provided appropriate Q&A for all calls.
- Assisted with new employee training.
- Processed payments by check or card as well as detect fraud accounts when applicable.
0-5 years of experience
Prepared and maintained quality documentation (NMR’s, corrective actions, change order forms, change inquiry, quality effectiveness reports etc.).
- Investigated root cause analysis on nom-conformities and issued corrective and preventive action measures.
- Provided assistance in writing & developing processes, procedures and work instructions.
- Participated and occasionally led (as backup) customer audits and prepared the reports
- Performed quality checks on finished products to ensure quality and adherence to specific requirements.
- Implemented quality control training programs.
- Executed first article measurements, inspections, and prepared relevant reports.
- Maintained inspection equipment calibration.
- Performed internal audits and prepared relevant reports.
- Prepared charts, graphs or diagrams to illustrated workflow, machine routing, quality related issues etc.
- Served as a backup for Quality Assurance Manager in her absence
0-5 years of experience
Ensure that every vehicle is properly aligned from bumper to bumper prior to leaving the assembly line
- Assisted in special projects to ensure that every vehicle is in perfect quality condition
- Suggested and implemented a new process rotation to help our short staff work more efficiently
- Train new associates on quality processes
- Communicate with engineers to improve quality on a daily basis
- Ensure that all gaps and flushness is in specifications before being inspected
- Communicate quality issues with all members of the team on a daily basis
0-5 years of experience
- Prepared short-term Cash flow Forecasts for the Asia Pacific region and Treasury
- Processed and investigated remittances of excess funds and draw-down of funds, liaising with Treasury and banks
- Prepared ad-hoc reports for Group Finance and Treasury, to assist management to analyze financial performance
- Responsible for the approval process of payments on an on-going basis, coordinating between the Accounts Payable and Payments teams to ensure funds are released on time
- Performed the role of a backfill for the Web Expense Audit process in Singapore, for 6 months covering Asia Pacific countries & facilitated a seamless transition (Expense Audits & Accounts Payables) by working alongside the Singapore & India Management
- Performed SOX audits and produced monthly reports of the SOX audit results for management
- Automated the Web Expense audit process, using MS-Access, which resulted in 30% cost savings
10+ years of experience
I am a skilled worker who knows how to reset and restart machines when they abnormal and continue my job without getting behind.
- I have been at Honda since 06/07/04 and has only had 4 points at the most and for 4 years no points so I do work and I have put in as many as 64 hours in one week.
- I’m willing to make/adjust to any challenge that comes my way. I’m a fast learner. Don’t mind the Overtime staying late to meet business need.
- Ability to train, work as an Line Assist and deliver parts to the line.
- Ability to implement effectively and on time.
- Hard-working, goal-oriented, perfectionist, and a team player.
- Gain confidence of people quickly.
0-5 years of experience
Hands-on experience measuring the thickness of wafers, data entry, SPC (static process control), calibration of tencors.
- Performed hands-on plating and Tegal processing of wafers.
- Collected and analyzed experimental data for R&D engineers.
- Troubleshoot process and system problems.
- Supported the Production team in system clean-ups.
- Plotted and summarized data through the use of e-mail and Microsoft Excel.
- Created and managed files and folders with Windows Explorer.
- Perform analyzing procedures with laboratory test equipment to maintain adequate solution levels to achieve proper plating, cleaning and wastewater pretreatment.
- Check plated and cleaned parts and resolve any defects.
- Developing and maintaining records, charts, procedures and work with the plating workforce on a daily basis to meet production schedules and job rate standards under the supervision of the Department Manager.
- Coordinates and performs the maintenance, preventive maintenance, operator care and 5S of all equipment.
0-5 years of experience
HR Trainee of a leading IT and BPO company responsible for communicating and administrating with line managers and staff about the HR policies and procedures, and also gained experience in customer support and assisted in employee relations.
- Updated the HR database on labor turn over, pay roll and leave record of employees.
- Designed Induction packages for induction training programs
- Hands on experience on drafting official HR related
- Analyzed Key Performance Indicator performance HR Projects
0-5 years of experience
Consistently check emails for date reconciliations on manual and electronic file payments
- Reconcile up to 4 million dollars daily for insurance payers and self pay
- Utilize Excel to verify postings and cross reference information from internal departments such as Process Associates
- Overseas team members to ensure all proper research is being completed on each account
- Close of business is spent reconciling all of the days information into one file and email the total settlements to all the VPs within Apollo
- Assist team managers with training for new hires with regards to system utilization, client system, Excel, and compliance
0-5 years of experience
As a Claims Processor I will perform complex, operational and strategic functions, manage multiple projects and priorities simultaneously. I must serve as department liaison to BCBSAZ clients as well as external and internal customer alike. Must have full working knowledge of new inventory reports administrative assistant duties – (ADP, Excel, Microsoft Outlook, spreadsheet, etc.. ) Perform work at high level of detail accuracy and timeliness, Professional attitude and demeanor and the ability to maintain confidentiality while performing task.
- Ability to multi-task, meet multiple deadlines and maintain flexibility.
- Ability while in production to maintain a 2 TAT for all edits. ( Front and Back )
- Ability to function well within a team setting and/or independently.
- Ability to facilitate with training, auditing, quality and assurance function of self and peer staff.
- Ability to produce a minimum of 75 to 150 claims within a timely manner and a understanding FIFO
- Review paid medical claims for the differences between our expected and the payment received, identify and resolve the differences.
0-5 years of experience
Coordinate with hospital staff, and payers to obtain all information necessary to perform all billing services
- Generate inpatient/outpatient claims daily for various clients
- Review Medical records to ensure accuracy
- Aggressively follow up with the client on all medical records
- Run various reports, to review and ensure all files and medical records get processed accordingly
- Eagerly performed additional duties as assigned
- Daily Contact with Doctors and office staff for Medical records
0-5 years of experience
Assisted project planning and developing the strategic and operational project road map that addresses desired outcomes from initial project conceptualization.
- Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
- Maintain knowledge on all technical information and resolve all issues in transactions and perform correction where require.
- Monitor all transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
- Documents all transactions on an everyday basis and collate metrics from various associates and prepare appropriate reports.
- Perform quality check assessment on all processes of various associates.
- Analyzed and implemented user requests on changes in priority and tracking until project closure.
- Developed data driven test cases for User Acceptance Testing.
0-5 years of experience
Operate metrology and e-test equipment and Process tools (PVD, CVD, Litho, Wet) to ensure that substrates are processed according to instructions in SOPs and on Work Flow.
- Document completion of tasks and thorough pass-down for subsequent shifts to operate efficiently.
- Flexible with the working hours and to cross-train across different equipment.
- Perform sanity checks of the equipment by running scheduled quals and in the event of data of out spec.
- Work with a team of process engineers and associates (across night and day shift) to ensure that each sample is processed per the specific instructions assigned to them.
0-5 years of experience
As a Claims Processor I will perform complex, operational and strategic functions, manage multiple projects and priorities simultaneously. I must serve as department liaison to BCBSAZ clients as well as external and internal customer alike. Must have full working knowledge of new inventory reports administrative assistant duties – (ADP, Excel, Microsoft Outlook, spreadsheet, etc.. ) Perform work at high level of detail accuracy and timeliness, Professional attitude and demeanor and the ability to maintain confidentiality while performing task.
- Ability to multi-task, meet multiple deadlines and maintain flexibility.
- Ability while in production to maintain a 2 TAT for all edits. ( Front and Back )
- Ability to function well within a team setting and/or independently.
- Ability to facilitate with training, auditing, quality and assurance function of self and peer staff.
- Ability to produce a minimum of 75 to 150 claims within a timely manner and a understanding FIFO
- Review paid medical claims for the differences between our expected and the payment received, identify and resolve the differences.
0-5 years of experience
Consolidated functions while maintaining efficiency levels in the warehouse
- Help start and implement a preventative maintenance program for every vehicle
- Created numerous excel files to help streamline inventory and internal transfers of inventory
- Created JIT delivery with warehouse supplies to help reduce holding costs
- Helped the safety coordinator by setting up and implementing safety protocols
- Created workstation areas for order pickers to prepare orders
0-5 years of experience
Posting payment which received from the various Insurance Companies in the form of Explanation of Benefits EOB.
- Posting payment electronically in the form of Electronic Remittance Advise ERA.
- Worked on lock box process to post EOB payment in Nex-Gen software.
- Worked on electronic posting and manually posting for payments from various insurances companies.
- Medical billing from provider to insurance companies across the U.S.
- Forwarded medical claims to the payer or insurance companies.
- Corrected denials and zero payments and resubmitted the corrected Claims to decrease the denials.
0-5 years of experience
- Verified correct implementation of welds on critical structural components to maintain the company standard of quality control of the vehicles being manufactured.
- Determined correct torque measurements on frame bolts attaching structural components.
- Worked under pressure to minimize production line down time and assist other associates -who are behind schedule.
- Verified removal of weld burrs on frame of vehicle.
- Entered data onto worksheet daily to facilitate verification of work completed.
- Completed work complying with proper safety standards and using correct safety equipment
0-5 years of experience
- Processed and followed up on hospital and third party unit medical insurance claims, payments, and appeals
- Made outbound calls to Insurance carriers regarding Patient Accounts
- Verified contract rate on paid/unpaid claims
- Prepared appeals portfolio for denied insurance claims
- Documented account activity using, SMS Rumba, RCMS, Accessline and Meditech
- Followed up on Workmen’s Compensation claims
Process Associate Duties and Responsibilities
We researched several process associate job descriptions to come up with the following list of process associate duties and responsibilities:
Collect Production Data and Enter into Database Process associates have to be experts in the manufacturing processes that they are assigned to improve. They create metrics designed to test the effectiveness of the process and then collect this data and input it into a database for further analysis.
Collect Feedback from Production Employees Process associates have to maintain a good relationship with all employees involved in the production process. As these employees are usually the first to notice an issue with the process, good communication helps these issues get addressed before they escalate.
Identify Weaknesses in the Production Process Process associates create a routine for analyzing the effectiveness of the production process. They identify weaknesses and are able to articulate the weaknesses to management.
Consider New Production Trends and Technology Process associates should have a passion for their industry. They constantly network and do research to stay on top of production trends and technology relevant to their industry.
Present Production Improvements to Management Process associates need good presentation and communication skills to present their ideas to the production manager.
Process Associate Skills
Expertise is required to identify and address weaknesses in the production process. Process associates need to be great communicators. This is especially important for those employed by sales organizations. They depend upon feedback from those involved in the production process to formulate their suggestions for improvement. In addition to these traits and areas of expertise, the following skills are needed to obtain employment:
- Developing metrics to measure process effectiveness
- Entering production data into a database for further analysis
- Analyzing production data to determine potential areas for improvement
- Collaborating with production employees to gather feedback regarding the production process
- Creating and delivering presentations to management regarding suggested improvements
Process Associate Education and Training
Process associates need a bachelor’s degree in management information systems, computer science, or a similar field. Coursework includes topics such as organizational communication, data management, structured query language, and similar areas of study.
Process Associate Salary
According to Salary.com, the national average salary for process associates is $49,415. Those at the low end of the scale make $46,081; those at the top end of the scale make $52,749.
Process Associate Resources
If you’re interested in a career as a process associate, check out the list of resources below:
Association of Business Process Management Professionals International – The Association of Business Process Management Professional International is the go-to organization for process associates. It has thousands of members and local chapters all around the country. It also provides educational resources to members, including preparation material for its process management certifications.
International Institute of Business Analysis – Founded in 2003, the International Institute of Business Analysis has grown into one of the most respected professional organizations for process associates. It offers career help and professional development on its website, as well as information regarding its certifications.
Business Analyst Learnings – This has been a go-to blog for those in the field of business analysis since 2010. It is updated regularly with career advice, strategies, and trends relevant to process associates.
Microsoft Excel Data Analysis and Business Modeling – This best-selling book covers several of the most common data analysis and business modeling techniques performed with Microsoft Excel. It’s a great read for process associates who want to master spreadsheets.
Business Analytics: Data Analysis and Decision Making – This book is a top seller because of how it breaks down technical concepts and highlights them with practical, real-world examples.
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[Process Associate]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
