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Quality Supervisor Resume Samples
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0-5 years of experience
Responsible for leading production support for quality assurance, product inspections, data analysis, customer interactions, and schedule delivery.
- Conducted regular meetings with external regulatory officers and ensured product compliance.
- Reduced non-value added process steps resulting in delivery time reduction by 20%.
- Recruited and trained over 70 personnel for different production support areas.
- Interfaced with internal teams, suppliers, and customers to lead defective product resolution with non-conformance (NCR) and returned material (RMA) disposition.
- Reduced operator errors from 453 to 76 in seven months by implementing a comprehensive training system on key SWIs, process steps, GDP (Good Documentation Practices) and calibration.
- Improved production process documentation by developing comprehensive process maps, flow charts and implementing SWIs across key process areas of the plant.
- Presented the monthly status report and balance scorecard to senior leadership with sales metrics, goals, objectives and targets review.
0-5 years of experience
Responsible for ensuring the overall quality of the Near East, Rice-a-Roni and Pasta Roni product line.
- Supervised, coached and educated Quality technicians on systems and procedures.
- Developed and drove the implementation of the HACCP plan, including allergens for packaging lines.
- Developed and implemented a sensory program for NE and Roni products.
- Purchased and implemented an analytical testing program to monitor the salt percentages in soup mix.
- Applied quality concepts using Total Productive Manufacturing (TPM) to drive zero losses.
0-5 years of experience
Supervised the quality inspection and compliance of plastic production materials in accordance with regulatory agency requirements
- Coordinated all continuous improvement activities to ensure the highest possible quality
- Developed engineering solutions to resolve quality deficiencies and improve process control
- Maintained accurate data streams for performance trending purposes to identify problem
- Consulted daily with a variety of customer procurement groups, from food producers to industrial product manufacturers, to build a partnership which cultivated cross-industry
- Reduced quality non-conformance incidents by 61% over previous year by implementing
0-5 years of experience
Supervise fourteen Final Inspectors. Issue Return Authorizations and Quality Alerts for nonconforming product escapes and take necessary containment and corrective actions. Issue Nonconforming Product Reports and manage the MRB cage. Coordinate receiving, inspection and shipping activities to meet customer request dates.
- Merged the final inspection groups from two product lines into one team for better allocation of resources
- Eliminated the number one cause of customer source inspection failures.
- Enforced customer quality requirements to reduce nonconforming product escapes
0-5 years of experience
Re-structured company’s Quality Management System using a more systematic approach whereby documents are sorted and classified according to applicable clause of ISO 9001 requirements.
- Standardized the document control procedure. Made it more manageable with the use of more structured, well-defined (with flowchart) documentation steps.
- Provided quality inputs in writing assembly work instructions and standard operating procedures.
- Created quality plans, procedures for imaging, systems configurations, tagging of devices per customer requirements.
- Performed internal process audit on various product groups to endure conformance to work instruction, customer specifications, safety standards, and ISO 9001 requirements.
0-5 years of experience
Oversee quality control for breakout boxes and wiring harnesses. Process wiring diagrams with CAD. Design and develop test fixtures and refine components and subsystems for testing prototype vehicle harnesses. Meet with clients to gather customer requirements. Order and negotiate prices for parts. Supervise two assembly employees. Managed project budgets of up to $45K.
- Negotiated a $5K savings on a project for a Korean OEM.
- Consistently deliver projects on time, with no quality issues in eight months.
- Developed the company’s first quality control program.
- Established new procedures for testing equipment.
- Designed new fixtures for testing equipment.
6-10 years of experience
Performed management duties such as logistic preparation of audit work plan, training of coding/auditing staff, monitoring of work progress and productivity, performance of quality analysis, generation of weekly and monthly reports, and other related responsibilities of a manager
- Participated in Risk-Adjustment (HCC) Data Validation projects, like HCC-Neoplasm Audits, National Compliance Office (NCO) Probe, CMS Audits and External Provider Audits
- Manages ICD-9 and CPT code validation projects such as HCC Neoplasm, E & M and Ophthalmology/Optometry specialty audits
- Prepared weekly and quarterly reports regarding the performance of the region and the medical centers in terms of coding accuracy
- Provided feedback and training to providers regarding their coding accuracy scores and methods on how to improve them, particularly Ophthalmology and Optometry
- Traveled to facilities, on some occasions, to conduct special audits and to provide one-on-one training to physicians
- Supervised a group of coding and compliance auditors (FTE and contract auditors) numbering from 8 to 15 depending on the scope of a project
- Provided orientation and training to new auditors
- Monitored production and accuracy of the compliance auditors weekly
- Identified and recommended opportunities to decrease costs of productions and improve audit processes
- Developed, maintained and updated policies and procedures related to the Ophthalmology and Optometry audits
6-10 years of experience
Directed teams of 8 – 12 inspectors on multiple shifts.
- Managed in-process inspection, final inspection, packaging and shipping.
- Wrote, edited and trained employees on work instructions.
- ISO 9001iternal auditor – helped implement ISO
- Implemented 5 Sigma and safety in final inspection and in-process inspection areas.
- Worked with engineers to reduce reworking final product.
0-5 years of experience
Supervised 6 union employees and managed all labor across three shifts in the Quality department
- Conducted GMP, food safety, and maintenance audits for all departments
- Created an ATP swabbing program for the Tea department, tracking cleaning effectiveness and bacterial growth areas
- Led all safety training in the Quality department
- Managed all product micro testing
- Responsible for all updates to the Tea and Dressings department HACCP plans
- Monitored all weight control data for Wishbone retail and food service products
0-5 years of experience
Responsible for site quality of manufactured consumer liquid insecticides, herbicides, and fertilizers.
- Supported companies World Class Organization through optimization of standard methods and implementation of quality systems mirroring ISO 9001 quality management systems.
- Participated in inter laboratory round robin testing of Actives in finished goods
- Supported corporate level regulatory compliance audits, site quality assessments, and vendor reviews.
- Maintained FIFRA compliance of finish products, and labeling of containers.
- Led site quality for all manufacturing components, raw material, and finished good.
- Implemented and support use of SAP- QM module for all laboratory QA results and QC in process testing.
- Issue vendor defect reports, assuring containment of defects, and solicited corrective actions assuring no escaping defects leave the production facility.
0-5 years of experience
Responsible for inspection and audit activities for automotive logistics and aftermarket accessories installation company.
- Supervises a team of one lead and six inspectors in performing automotive industry final product inspections, in process audits, environmental and 5S compliance checks.
- Supports Supplier Liaison Engineer with new product/process release and development.
- Facilitates formal ISO compliant corrective and preventative action program including preparation for and support of external audits and company’s response plans to findings.
- Leads monthly Safety Committee meetings, communicating requests and concerns to management and key client stakeholders and following up on activities to improve or correct.
- Monthly inspections of rail loading activities for compliance to safety and process standards set forth by AAR (American Association of Railroads).
6-10 years of experience
Selected, configured and administered CAMA Software’s QCBD Quality System Software for 3 facilities and 500 concurrent users.
- Supervise attendance and daily activities of Quality Technicians and Auditors.
- Successfully managed calibration of quality measurement equipment using in house, 3rd party and OEM sources.
- Assigned responsibility for scheduling auditors and conducting internal ISO9000:2008 audits.
- Used Microsoft Excel and VB for applications to conduct tracking of corrective action requests.
- Used Microsoft Office Word to update documents for the quality system.
- Used Microsoft Office task features to track document updates.
0-5 years of experience
Analyzed a 7.5 million dollar inventory, reduce the MRB inventory to 1.5 million.
- Initiated corrective actions to prevent inaccuracies.
- Improved accuracy from 79% to 100% through cycle counts.
- Internal ISO auditor for the company.
- Managing more than 30 resources for the whole MRB / IQC department.
- Managing all materials in MRB area to ensure proper identification, segregation and disposition in a timely matter.
- Provide quality reports and status of all MRB /IQC activities.
- Participated in continuous process improvement projects involving MRB / IQC.
0-5 years of experience
Managed the Bond Inspection, Paint & Processing and Non-Destructive Inspection teams
- Supervised the Quality Inspection Departments to ensure compliance to AS9100 / ISO requirements and customer requirements.
- Facilitated daily / weekly meetings to communicate direction and guidance to subordinates using MOS/VOS.
- Conducted monthly Quality Management Review and cab meetings to assess the effectiveness of the production process as it related to the Quality Management System
- Initiated Root Cause Corrective Actions
- Continuous Improvement Team leader
- Promoted safe work practices
- Certified in Yellow Belt Six Sigma
- Certified in Green Belt Six Sigma
0-5 years of experience
Managed a multiple function final process Quality CARE activities, with in all facet of the manufacturing organization.
- Facilitating quality initiative supervising up to 33 quality monitors, with 41 plus year of experience.
- Responsible for meeting plant schedule up to 430 vehicles
- Responsible for coordinator and facilitated job standards and monitoring process, in both quality and production which support the final product.
- Responsible for initiating quality concern upstream within the organization, which will involve all levels of the organization internal and external.
- Monitor all Direct reports Time Keeping and benefits.
Quality Supervisor Duties and Responsibilities
Quality supervisors’ daily responsibilities vary depending on the size and industry of their employer, but most people in this role have similar priorities. Based on our analysis of job listings, quality supervisors are often assigned the following tasks:
Supervise Quality Control Staff Quality supervisors, especially in larger-sized organizations, oversee a team of quality control analysts, who are considered the “front line” staff. As the manager of these analysts, quality supervisors must communicate expectations clearly and ensure their staff is appropriately trained on the latest product standards.
Customer Experience Management Quality supervisors’ main goal is to ensure the customer is pleased with the finished product. When quality issues arise, it is the quality supervisor’s responsibility to communicate clearly with the customer, setting realistic expectations about when the issue will be resolved.
Oversee Quality Management System Many companies operate under a quality management system to ensure all products and services are produced correctly and adequately meet customers’ needs. Quality supervisors often manage these systems, ensuring all aspects of the system are executed for each product.
Report on Quality Metrics Quality supervisors report on quality metrics to other members of the management team. It is crucial to the overall operations of an organization that everything is executed to the highest possible standards.
Identify Safe Working Environment Protocols Those in the quality assurance field often work with large pieces of equipment that can be dangerous. Quality supervisors ensure safety protocols are in place and followed.
Quality Supervisor Skills and Qualifications
Quality supervisors pay strong attention to detail and are able to determine solutions quickly. Most companies require candidates to have five years of experience in quality control, as well as the following skills:
- Root cause and corrective action plans – quality supervisors (and their team) are the last to assess a product and must identify any issues before it is sent to the customer. When issues are found, quality supervisors use root cause analysis and corrective action planning
- Establishing standard operations procedures – quality supervisors establish and ensure adherence to these procedures for optimal product production
- Analytical skills – a large focus of the quality supervisor’s role is analyzing trends and metrics for quality assurance.
- Customer service finesse – if there is an issue with a product’s quality, quality supervisors inform the customer and assure a corrective plan is in place
- Staff management – in larger companies, quality supervisors supervise a team. Experience leading, motivating, and training team members lead to a supervisor’s success
Quality Supervisor Education and Training
While some companies consider applicants with a high school diploma or GED equivalent, most require a minimum of an associate’s degree. A bachelor of science degree makes candidates even more attractive for hire, as do three to five years of experience in quality control.
Quality Supervisor Salary and Outlook
The job outlook for quality supervisors is expected to decline by approximately 11 percent through 2026 as a result of technology’s fast-paced growth and capabilities. Most full-time positions offer health and dental benefits.
Quality Supervisor Helpful Resources
If the responsibilities and skill set of a quality supervisor seem interesting to you, check out some of these resources:
International Organization for Standards – Considered the most comprehensive resource for standardization, this organization boasts that it “brings together experts to share knowledge and develop voluntary, consensus-based, market-relevant International Standards that support innovation and provide solutions to global challenges.”
Society of Quality Assurance – With more than 2,000 members, this society offers a multitude of educational opportunities for those interested in learning more about the quality assurance industry.
ASQ – Describing itself as the “global voice of quality,” this membership-based organization has a wealth of information, publications, and resources for different quality measures.
The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence – This handbook offers real-world tools to help you implement quality control standards at your place of business. Dive into this read to learn more about quality control principles and how to best utilize them in your work.
Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction – This book will teach you ways to avoid common quality issues and improve customer satisfaction. Author D.H. Stamatis lends his more than 35 years of experience to those interested in improving current quality systems.
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Quality Supervisor
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
