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Apartment Leasing Agent Resume Samples
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6-10 years of experience
Showed and leased apartments in tax credit complex with more than 250 units.
- Created posters and fliers to market company; advertised to local military bases, increasing occupancy rate from 30% to 85% in one year.
- Increased resident satisfaction through formulation of maintenance priority list and improved communication between office staff, maintenance crews, and renters.
- Collected residents’ income statements to verify residency qualification; processed tax credit paperwork for corporate reports.
0-5 years of experience
Greeted, pre-qualifies and follow-up with prospective tenants
- Conducted apartment tours, answered questions and highlighted selling features and benefit of the property
- Processed and verified applications in a timely manner which increase the likelihood of successful rentals
- Collected application fees and deposits and kept accurate records of all financial transactions
- Coordinated move-ins and move-outs
- Assisted with office organization and maintained organized resident files
0-5 years of experience
Completed lease packages for each rental and maintained an occupancy rate of over 85 percent.
- Resolved resident complaints and maintained accurate records of action taken.
- Greeted, pre-qualified and followed up with prospective tenants.
- Conducted apartment tours, answered questions and highlighted selling features and benefits of the property.
- Collected rent from residents, application fees and deposits and kept accurate record of all financial transactions.
- Coordinated move-ins and move-outs
- Assisted with office organization and maintained organized resident file.
- Wrote work order requests and followed-up with residents.
0-5 years of experience
Assisted residents with personal needs such as accepting rent payments, selecting new lease agreements and accepting maintenance requests for improvements or fixes in the residence
- Ensured completed lease agreements were in accordance with state and local rental laws and thoroughly educated residents on required stipulations in the agreements
- Independently conducted one-on-one customer walk through of vacant units, answered questions regarding services and amenities and provided appropriate disclosures when required for new tenant screening
- Performed other duties as required by the property management company
0-5 years of experience
Leased and sold new apartments
- Contracted formal apartment leases
- Managed resident needs and complaints
- Recruited new residents through website advertising and marketing
- Designed In-house marketing and incentive programs for maintenance of existing residents
- Organized and filed leases and related paper work
0-5 years of experience
Greeted, pre-qualified and followed-up with prospective tenants
- Conducted apartment tours, answered questions and highlighted selling features and benefits of the property
- Processed and verified applications in a timely manner which increased the likelihood of successful rentals
- Collected application fees and deposits and kept accurate records of all financial transactions
0-5 years of experience
- Performed background, reference, and credit checks; selected quality tenants and maintained high occupancy rates.
- Showed available properties to prospective tenants; negotiated lease and rental agreements.
- Handled tenant communications; responded to requests for maintenance and answered questions.
- Provided clerical support in areas of file maintenance, rent collections and preparation/processing of sensitive documentation.
0-5 years of experience
Greeted future residents and showed various properties
- Answered incoming calls and handled accordingly, market surveys
- Performed background checks, collected money, inventory
- Helped with application process and Lease contracts
- Filled required monthly and weekly goals constantly
0-5 years of experience
Greeting customers and providing them with information on the property.
- Asked proper questions to meet client’s needs regarding the properties.
- Help to make sure all forms were properly completed by the applicant.
- Evaluated credit reports and several background checks prior to clients signing any contract.
- Resolved resident’s complaints in person and by phone.
- Filed all documents in proper place and maintained accurate records for present and future customers.
6-10 years of experience
I began working for the company as a leasing agent and worked my way up to a management position.
- Maintained knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing and operations
- Notified residents of all issues affecting their tenancy
- Filed court documents for eviction and attends scheduled court hearings as Landlord representative
- Maintained building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers
- Lead tours of property, showing vacant units and marketing property amenities as needed
- Screened, reviewed, and approved all applications
- Monitored landlord-tenant relations and mediated disputes when necessary
- Maintained corporate compliance with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
0-5 years of experience
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
- Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
- Maintain open communication with Property Manager and Maintenance Supervisor.
- Contribute to cleanliness and curb appeal of the community on continuing basis.
- Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
0-5 years of experience
Dealt with client queries either in person, via phone or emails.
- Planned and organized apartment leasing appointments
- Supervised the maintenance practices of the clubrooms and office rooms.
- Responsible for the establishment and sustainment of effective relations with ongoing resident.
- Processed service requests from residents and submitted them to local service department.
- Handle daily office correspondence for office.
0-5 years of experience
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintain relationships with clients through networking and postcards.
- Converted prospects to closed sales for clients located throughout Dallas.
- Guided clients from beginning to end of the apartment renting process.
- Secured an average of rental agreements each month.
- Completed final move out walk-through for tenants.
- Carefully screened applicants for tenancy.
- Verified that all customer complaints were handled promptly and appropriately.
- Schedule contractors for maintenance issues.
- Maintained original leases and renewals for the management office.
0-5 years of experience
- #1 leasing agent 6 months in a row to help fill apartment complex to 100% capacity before the building was complete.
- Responsible for payments and deposits made by over 500 tenants.
- Conducted leasing contracts with new tenants to ensure complex stayed at 100% capacity.
- Vital part of the marketing team to draw in new prospects.
- Dealt with customer problems to create a solution and ensure satisfaction
0-5 years of experience
Answer multi-line telephone system, screen, and direct telephone calls.
- Processed Credit Applications and Lease Contracts.
- Scheduled routine Maintenance and Grounds Maintenance for Apartment Complex.
- Acted as an informational liaison on behalf of the community to prospects and residents securing leases on available apartments.
- Participate in property inspections, quarterly, move-in and move-outs.
- Maintain key control of occupied and vacant units.
- Addressed complaints and resolve issues in a timely and professional manner.
- Collected and accurately posted rent and other income.
0-5 years of experience
- Leased apartment homes, processed evictions and renewals
- Work Orders, record keeping, handled financial transactions
- Resolved disputes effectively and efficiently
- Communicated with vendors for company needs
- Answered phones, directed customers and clients to needed areas
0-5 years of experience
Use internet prospecting and advertising placement to source and screen candidates investigating rental space in collaboration with Mangement companies, 50+ outbound/inbound leads per day.
- Use candidate information to show rental space(s), and assist in lease preparation.
- Identify and source rental/leasing candidates through internet search, advertising placement, referral, and telephone interview.
- Identify and provide information, policies and objectives to prospective candidates concerning availibility of rental space and execute monitoring of available rental space.
- Execute sales process through complete rental sales cycle: introduction of rental property through trial close to close/follow-up.
- Meet and fulfiiled required sales appointment and sales expectations each sales quarter (established two rental appointments per day, five appontments per week. Close two sales per week. Averaged four to five rental sales per month).
0-5 years of experience
Certified in HUD housing laws
- Took inbound calls from all over the United States to set up appointments for apartment seekers
- Gathered customer information to send to the Apartment community as well as to better serve customer needs.
- Service Calls and housing emergencies for our contracted offsite communities as well as military based housing
- Navigation of four screens systems at one time required
- Appointment setting for contracted communities to send prospects out to them by selling amenities and the properties
0-5 years of experience
Part of my duties included cold calling to property owners to convert into new clients.
- Qualify renters & check credit reports for property owner
- Verify employment
- Verify previous landlord history
- Post new listings daily
- Produced 10-15 leases a month consistently
0-5 years of experience
Sort through the bills, write checks for payment and make sure they are mailed out on time
- Make monthly schedule for office employees
- Call vendors and schedule appointments for any problems that arise in the office
- Communicate weekly via email with office staff and maintenance staff requesting information on any concerns they may have
- Assist Vice President of CEO with contacting local media for advertising purposes
- Help Vice President of CEO create apartment brochures for leasing purposes
0-5 years of experience
Record all telephone and in-person visits on appropriate reports.
- Files guest cards and maintain according to established procedures.
- Inspect models and show available, market ready units, communicate related service needs to Property Manager.
- Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
- Have prospect complete application and secure deposit in accordance with the company procedures.
- Ensure apartment is ready for resident to move-in on agreed date.
0-5 years of experience
- Showed apartments and set up new leases, renewed leases
- Walked apartments before new tenants moved in to make sure that they were ready
- Set up apartment repairs with maintenance
- Took incoming calls and answered customer inquiries
- Opened and closed the office
0-5 years of experience
- Assists prospective residents with questions and tours of model apartments and town homes.
- Processes paperwork and leases for new move-ins and current occupant renewals.
- Works with maintenance staff to ensure all work order requests are completed.
- In charge of scheduling various contractors to complete work on vacant and occupied units.
- Works directly with financial manager to assist with rent deposits and delinquent collections.
- Assists property manager with inspections of vacant and occupied units.
0-5 years of experience
Considerable experience of 2 years in Property Management and Leasing
- Extensive knowledge of and proven ability to comply with the Fair Housing Laws
- Excellent negotiation and convincing skills
- Profound knowledge of rental and community property process
- Acquired proficiency in Property Management Software and the relevant computer applications like MS Word, Excel, Outlook and Power Point
- Excellent track record of meeting monthly and yearly sales goals in retail sales
- Acquired follow up and communication skills
- Profound ability to deal with customers from all strata of society
0-5 years of experience
- Provide daily customer service with on-site apartment information.
- Follow the approved fair housing law for renting.
- Experienced in “One Site†and “Yardi†computer leasing programs.
- Manage maintenance work orders including creating new and tracking and reporting existing work orders.
0-5 years of experience
- Address prospective residents with rental options and present available apartments
- Administer applications by entering into software and coordinate credit, criminal, rental history checks, prepare lease agreements
- Perform general office duties: filing, rent collection, maintenance work orders and resident correspondence
- Maintain a detailed list of vacant, leased, and occupied apartments
- Create and place advertisements in newspapers and other media
0-5 years of experience
Solicit potential clients to rent properties
- Advise clients on prices and other related information
- Promote properties through advertisements, open houses, and listing services
- Meet with, and show properties to prospective renters
- Discuss the lease and explain the terms of occupancy
- Collect monthly rent from tenants
- Investigate and settle complaints, disturbances and violations
- Maintain records of rental activity
- Prepare budgets and financial reports
0-5 years of experience
Prepare Leases for new tenants & renewals
- Show Condos & Apartments to prospective tenants
- Collect money for rent and Condo fees
- Answer multi-line phone
0-5 years of experience
- Qualify prospects by covering all required criteria and record all telephone calls and visits
- Inspect model apartments and available “market ready units”
- Notify related service needs to Property Manager
- Demonstrate community and apartment models and apply product knowledge to satisfy client needs
- Complete application process with prospect and close the sale by collecting deposit
- Submit processed applications to the Community Manager for approval
- Follow-up with applicant regarding status
- Monitor advertising effectiveness by gathering information about market competition in the area
- Represent company in professional manner at all times
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Apartment Leasing Agent
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
