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Escrow Assistant Resume Samples
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0-5 years of experience
Coordinated daily office operations and customer service while providing administrative support to escrow closing officers.
- Researched customer files and prepared real estate closing documents.
- Collaborated with loan officers, real estate agents, and customers to ensure closing requirements were met and disbursed funds from transactions.
- Accomplished escrow assistant training within 6 months of starting as a receptionist.
- Increased productivity by implementing standard file processing procedures and organizing a supply ordering system
0-5 years of experience
Provide assistance to officers, manager, and clients to close escrow files in a timely manner
- Routinely collaborated with department managers to correct problems and improve services.
- Assisted in resolving and satisfying client requests and internal operational issues.
- Identified process improvements in the day-to-day functioning of the department.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
- Strategically planned methods to achieve operational goals and targets.
0-5 years of experience
Assistant and first line of contact for three well established Escrow Officer’s, maintaining a professional relationship and communication between all parties, addressing any concerns or questions through entire closing process
- Received, reviewed, and receipted earnest money for all residential and commercial contracts
- Opened title and escrow orders in Ramquest playing close attention to detail
- Ordered all payoff’s involved in transactions, property tax certificates, HOA resale certificates, and municipality lien status, / and or release
- Prepared estimated and final HUD-1 Settlement Statements for lenders review and approval, with any revisions or corrections addressed in a timely manner
- Ensured all parties including the buyers, sellers and any agents receive copy of final settlement statement prior to closing, after receiving lenders final approval
- Reviewed and submitted post-closing documents to lender to obtain funding and disbursement approval
- Assisted all closers in the funding and disbursement process, ensuring all parties received correct disbursements
0-5 years of experience
Assisted the broker, Escrow Officer, Office Manager, and Agents with various real estate transactions, listings and managed broker files. Additional duties performed include:
- Assembled, processed and reviewed escrow instruction packages.
- Arranged and organized monthly office meetings as well as weekly workshops.
- Ran various reports and spreadsheets regarding property inventory and sales, assisted in special projects.
- Performed general office functions such as filing, photocopying, faxing, data entry and other duties.
- Managed files and properties on internet applications
- Managed Broker files for over 20 agents transactions
0-5 years of experience
Communicated and coordinated daily responsibilities with Escrow Officers.
- Answered questions in regards to pending items in escrow and took proactive action in providing updates for Real Estate Agents and Lenders.
- Balanced escrow files for disbursement of funds.
- Reviewed escrow instructions prepared by Escrow Officer and submitted said instructions to the parties of the subject escrow and obtained the approval of said instructions and any demands that may have been submitted in the course of the transaction from the parties therein.
- Assisted home buyers and home sellers in the proper execution of loan documents and transfer of ownership documents
- Prepared Settlement Statements and HUD Settlement Statements in compliance with RESPA guidelines.
- Reviewed preliminary title reports and compared exceptions and reconciled any discrepancies.
0-5 years of experience
Prepared and processed loans from the time they were received from the lender until closing date
- Obtained all of the documentation required for closing
- Reviewed each file to ensure that all of the information was correct and current
- Ordered title commitments & surveys within the 25 day deadline given
- Acted as a liaison and maintained communication between customers and all parties involved in the transaction
- Requested additional information from lenders, realtors and others by phone, fax or emails.
- Performing other duties as required.
6-10 years of experience
Worked as a liaison with customers, agents, lenders, buyers and sellers to facilitate closings
- Prepared, organized and reviewed legal documents for closings
- Ordered, examined and resolved any title issues or defects to insure clear title policies
- Submitted documents to lender after closings to obtain funding authorization
- Balanced escrow files, disbursed and funded all parties
- Reconciled, ordered and issued revenue stamps to assistants
- Prepared monthly report for usage of revenue stamps to submit to Department of Finance
- Scheduled closings for Escrow Officer
- Preformed various additional duties as assigned
6-10 years of experience
Responsible for many aspects of loan closings including clearing titles, ordering titles, tracking down lien holders.
- Prepared and reviewed documents for closing.
- Supported and worked with real estate agents, title officers, buyers, sellers, lenders, and mortgage brokers on loan closings.
- Audited closed files and zero balance closed files to be shipped to storage.
0-5 years of experience
Acted as third party in multiple mortgage transactions by coordinating all parties’ documents on a daily basis
- Funded mortgage loans in varying dollar amounts and took responsibility for distributing large sums of money on daily basis
- Complied strictly with insurance and property laws and dealt with county records
- Coordinated supervisor’s schedule and scheduled meetings and closings with borrowers and clients
- Maintained client relationships with mortgage brokers and real estate agents
- Communicated directly with borrowers to provide succinct explanation of the complicated mortgage funding process
- Worked quickly due to fast pace of the industry and adherence to banker hours as well as reacted quickly to unforeseen circumstances throughout mortgage process
0-5 years of experience
- Provided and gathered information for customers.
- Ordered revisions to commitments and other title-related documents.
- Reviewed information in file for accuracy and completeness.
- Prepared HUD1 Settlement Statements and other title company documents using Soft pro.
- Scheduled and conducted closings.
- Balanced file collected and disbursed funds by wire transfer or check.
- Electronically recorded documents.
0-5 years of experience
- Provided administrative support to the CEO in a very high production atmosphere with the upmost professionalism and customer service quality.
- Performed daily trust accounting. Calculated the daily revenue and consolidated information and disbursements while utilizing reports, ledgers and banking tools.
- Reviewed contracts, drafted agreements, amendments and all corresponding documentation.
- Scheduled appointments, calendaring deadlines and supervised all aspects of transactions to confirm and assure all deadlines were met in a timely manner.
- Key communication between business and client while maintaining lasting business relationships and ability to work effectively in a team setting.
- Quickly addressed customer problems and proactively resolved issues.
0-5 years of experience
- Performed curative work, reviewed and interpreted preliminary title commitments, legal descriptions, and ownership vesting.
- Provided customer service and administrative duties related to clearing title.
- Communicated requirements for clearing title to clients, lenders, attorneys and all parties working together to clear title.
- Established new escrow accounts and processed escrow documents in accordance with established policies and procedures.
- Prepared, assembled and delivered escrow documents to clients.
0-5 years of experience
- Assistant to company’s most recognized escrow officer (without any escrow background)
- Composed and distributed funding packages, ensuring detailed and accurate information is provided.
- Investigated title histories on properties to determine any conflicting information between parties
- Ordered insurance, CPL’s, Home Warranties, and payoff demands
- Maintained schedules and appointments for clients
0-5 years of experience
Opened new orders with title, abstracted prelims, ordered demands, releases, satisfactions
- Prepared escrow instructions
- Prepared estimated closing statements
- Assisted clients in signing their loan documents; packaged said documents
- Coordinated recordings, balanced, disbursed, closed file
6-10 years of experience
- Managed sensitive and confidential internal company documents with discretion and professionalism
- Assisted escrow officers with files, double checked work for errors, balanced files and settlements and closed out files for disbursement also prepared and modified escrow instructions, notes, deeds of trust and prepared grant deeds and other legal recordable documents pertained to escrow transactions.
- Met demanding deadlines on a regular basis
- Answered heavy volume of phone calls, and screened calls for escrow officers and management.
- Scheduled appointments for loan signings, funding, and escrow recordings
- Managed customer questions either by solving the problem or directing them to the proper department
- Ordered office supplies as needed while adhering to company budget and found ways to save the office money by combing offices together and buying in bulk.
0-5 years of experience
- Supported Escrow Officer with diverse day-to-day administrative activities at branch title office.
- Recorded and filed legal instruments such as Deed of Trust with County Register’s office following closings of property. Entered data into computer system using FAST Title software program.
- Sorted and opened mail and sent out disbursement checks to customers, lawyers, and appraisers.
- Answered phone line and routed calls, and maintained accurate files of title documents for closings.
Escrow Assistant Duties and Responsibilities
Daily duties performed by escrow assistants vary based on how many customer accounts they’re working on and how many escrow officers they assist with various duties. However, there are several core tasks associated with this job that are universally the same.
Maintain Files Escrow assistants maintain customer files by organizing and filing documents, and locating specific files for escrow officers upon request.
Create Documents Escrow assistants create and edit documents and correspondence as requested by escrow officers.
Prepare Documents Escrow assistants prepare document forms by filling in necessary client information. This includes title documents, settlement statements, and other legal documents.
Maintain Escrow Logs Escrow assistants create and maintain escrow logs to show client information and progress on each escrow case.
Verify Customer Information Escrow assistants verify customer information through research and direct questioning to ensure accuracy of escrow documents.
Perform Clerical Duties Escrow assistants perform other clerical duties as assigned by escrow officers.
Escrow Assistant Skills and Qualifications
Escrow assistants perform many different administrative duties to prepare documents, maintain customer files, and assist with creating and closing escrow accounts, including copying, filing, and typing paperwork. Companies that hire escrow assistants look for professionals who have the essential skills required to perform the various duties associated with the job.
- Communication skills – escrow assistants use excellent written communication skills to create and edit documents and paperwork for escrow accounts
- Multi-tasking – escrow assistants must be great multi-taskers who can manage several job duties and cases at once
- Organization – escrow assistants use organization skills to maintain files for every escrow account. They also need to access files and specific documents quickly upon request
- Computer skills – escrow assistants create and edit various documents using digital programs, which requires good computer skills
- Attention to detail – escrow assistants use attention to detail to ensure the accuracy of escrow documents and client information
- Customer service – escrow assistants may sometimes interact with customers, answer questions, and give customers paperwork as needed, all of which requires good customer service skills
Escrow Assistant Education and Training
A majority of employers seek out escrow assistants who have a high school diploma or GED. Previous office experience is strongly preferred by many hiring companies, but this is not always a requirement. No additional education or training is necessary for escrow assistants, who are often hired on an entry-level basis. Because this is an entry-level job, paid training is usually provided to escrow assistants. This training period varies by company but may last for several weeks. While in training, escrow assistants are supervised by escrow officers and, when present, the office manager.
Escrow Assistant Salary and Outlook
According to the Bureau of Labor Statistics (BLS), secretaries and administrative assistants earned $18.21 median hourly income in 2017, which equates to $37,870 median annual income. There were almost four million jobs available for secretaries and administrative assistants in 2016, a number that BLS data shows is likely to decline by five percent through 2026. Like escrow assistants, secretaries and administrative assistants typically have a high school education and perform various clerical and administrative duties. Both types of professionals maintain files, create documents, and perform tasks as requested. Escrow assistants earn $16.78 median hourly income, according to data provided by PayScale. Full-time escrow assistants are provided with medical insurance benefits by most employers. Sometimes, vision and dental insurance coverage are offered as well. Paid vacation days and holidays are typically provided to escrow assistants. Some escrow assistants may receive additional perks, such as continuing education reimbursement, gym mmberships, child care assistance, and free parking. Part-time escrow assistants do not typically receive benefits from employers.
Helpful Resources
Made for escrow assistants and similar professionals, these books and websites provide valuable training tools, tips, and techniques designed to help individuals excel at their chosen career path: The Business of Escrow – visit this website to find training courses and classes for escrow assistants and other escrow professionals.
Administrative Assistant’s and Secretary’s Handbook – this book provides essential tips and techniques that every administrative professional needs to know, from using computer skills to improving professional performance in every aspect of the job.
American Society of Administrative Professionals – look for certification programs, find training webinars, and learn more about being an administrative professional at this website.
The Organized Admin: Leverage Your Unique Organizing Style to Create Systems, Reduce Overwhelm, and Increase Productivity – read this book to learn how to be organized and stay organized in the office, a skill every escrow assistant needs to know.
The Association of Executive and Administrative Professionals – visit this website to study seminars, read news updates, browse education programs, search for jobs, and find professional networking opportunities for escrow assistants and all administrative professionals.
Business Writing Essentials: How To Write Letters, Reports and Emails – learn the art of business writing with this book that provides tips for all types of professional documents. The text includes helpful templates.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
