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Assistant Property Manager Resume Samples
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0-5 years of experience
Managed apartment complex for students of 500 units with a team of six (6) members
- Led the team and the property through changes of ownership and managerial software in use
- Decreased delinquencies from residents by 70%
- Integrated a one-page performance appraisal that increased responsiveness and efficiency of customer service team
- Researched and contracted a new collection agency and office supply vendor
- Pioneered in recycling initiatives at workplace
0-5 years of experience
Performed management tasks (statement of deposits, rental adjustments, lease negotiations, resident communications, prospect communications, and market analysis)
- Inputted payroll, arrange employee schedules and reviewed and paid invoices
- Communicated with residents to resolve rental, management, and maintenance issues.
- Coordinated all residents events, activities, and newsletters (example: movie night, Saturday lease spectacular, holiday light contest, toys for tots drive, balcony contest)
- Reduced Delinquency from 6% to 0.0%, increased occupancy from 95% to 99%
- Top leaser in the company 11 months
6-10 years of experience
Acquired property management experience including application processes, leasing, eviction notices, credit, and references approvals.
- Processed and managed all building service requests, updated tenant contact information, researched past due invoices, and set up new vendors in system.
- Provided periodic budgets relevant to each property.
- Analyzed various property related financial reports.
- Managed front office operations, informed tenants through memos of new developments/events in the community.
- Worked closely with managers to assist with resident maintenance issues.
0-5 years of experience
Worked closely with the Property Manager to ensure a smooth operating apartment community of 168 units
- Provided excellent customer service, maintained resident records
- Utilize proven sales techniques by offering and helped residents resolve maintenance issues
- Coordinated the apartment make-ready process, leased apartments to prospective residents and managed the sales process from start to finish
- Collected rents, secured bank deposits, processed apartment security deposits and managed accurate application files
- Responsible for monthly resident retention reporting, advertising reports and devised marketing strategies
0-5 years of experience
Assistant Manager of the Year awarded 2 years in a row (2011 and 2012)
- Monthly rent collections usually closing at zero, consecutively for 17 months
- Assisted Property Manager on Accounts Payable, vendor scheduling, ordering maintenance supplies and weekly owner’s reports
- Completed monthly market surveys and weekly management reports
- Figured increases on renewals, composed their letters and prepared new leases
- Leased apartments, processed and approved applications
0-5 years of experience
Helped manage a portfolio consisting of approximately 3 complexes totaling over 350 units
- First in company history to achieve 100% occupancy
- Conducted apartment tours for potential tenants and answered any questions
- Monitored and documented all income, including delinquencies
- Achieved one of the best apartment complexes rated on Apartment Ratings for 2 years in a row
- Handled all renewals and resident retention
- Processed all invoices
- Implemented new rent collection procedures, increasing rental income for 2013/2014
0-5 years of experience
Acted in absence of property manager at a 365 unit community
- Responsible for all deposit accounting and revisions for all move outs of apartment homes and non-resident rented garage space
- Trained and developed leasing consultants on an on-going basis
- Assisted in posting and application of all funds; prepayments, cash, company issued gift certificates and other funds.
- Contributed to reduction of NTR from 10% to 5% within first 90 days through leasing and resident relations with current residents
0-5 years of experience
Resident contact for accounts receivables for 300-unit property
- Maintained daily accounting records and Housing Authority ledgers and sub ledgers
- Prepared new resident leasing documents, managed file database and property operations
- Submitted delinquency accounts to lawyers, processed Evictions to completion, disposition of closed files
- Work closely with Property and Service Managers on property issues and vendor management
- Consistently met or exceeded sales goals – awarded for the most New Leases in New England in June ’08
- Trained and supervised the sales team
6-10 years of experience
Conducted apartment tours for potential tenants.
- Collected and kept careful records of rental payments.
- Handles customer complaints personally to verify they were properly handled.
- Answered telephone inquiries from residents and potential residents.
- Updated tenant and unit information utilizing property management software.
- Reviewed completed application and assessed household information including income and asset verification according to program regulations.
- Prepared written correspondence in the form of letters, faxes and emails in all respects of leasing activities.
0-5 years of experience
Managed preparation of all tenant correspondence, including late payment notices
- Produced monthly tenant delinquency reports and property accruals
- Assisted leasing agents in marking vacant space
- Reviewed monthly reports of overdue accounts and assists in collecting overdue payment from tenants
- Received and took action on all complaints and service request from tenants in assigned buildings
- Assisted property manager in budget preparation and execution, building operations, facility maintenance and repair, tenant relations, and project management
- Assisted property manager for preparing policies and implementing those policies
- Ensured that all invoices received from the properties are approved, entered and paid within a timely manner
0-5 years of experience
Assisted with the operations and inspections for over 300,000 SF of commercial space in SW Florida
- Oversaw property maintenance and maintained vendor portfolio and coordinated service requests
- Handled tenant relations such as: On-site visits, negotiation of lease renewals and rent collections
- Assisted and reviewed monthly financial reports for all assets
- Processed accounts Payable using both NexusPayables and Yardi
- Ensured that services are provided in compliance with policies, procedures, regulations and contractual obligations.
- Worked with receivers and special servicers in transitioning properties
- Assisted brokers with marketing materials such as flyers, proposals and opinions of value
0-5 years of experience
Greeted all existing and incoming residents, and provided information regarding leasing procedures.
- Conducted all resident recertification in line with HUD/LIHTC guidelines
- Created and generated all resident correspondence.
- Compiled and delivered monthly reports to corporate office.
- Answered phones and handled all communications with vendors and residents.
- AR and AP processing
- Coordinatd with maintenance supervisor to conduct all semi-annual, move in, and housekeeping unit inspections.
0-5 years of experience
Assisted manager in overseeing the property operations, maintenance, administration, and improvement of the property.
- Directed collection of monthly rental fees, and payment.
- Maintained current knowledge of market and competitor properties.
- Ensured execution of resident retention plans.
- Prepared detailed budgets and financial reports for properties.
0-5 years of experience
- Oversaw over 450,000 square feet of retail and office space generating $8 million in revenue annually
- Managed annual budgets though monthly accruals, closing report and variance analysis
- Executed Request for Proposals and Work Order Contracts for capital and operating projects
- Generated monthly property and financial reporting to inform senior management and client of activities
- Administrated and produced meeting minutes to monitor property compliance issues
- Demonstrated mastery of MRI and Skyline accounting systems
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[Assistant Property Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
