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Real Estate Office Manager Resume Samples
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0-5 years of experience
Responsibilities included recruiting, mentoring, training and motivating sales force and managing 2 office employees. Defined and communicated team objectives. Oversaw all office operations, including sales metrics, office P&L, recruiting, and community events.
- Mentored, coached and trained a sales force of over 80 agents which led to a 15.2% increase in office sales with some individual agents achieving over 200% increase in sales
- Developed joint ventures/affiliate relationships with other real estate professionals which increased the non-sales income 300%
- Maintained maximum profitability through constant review and improvement of financial decisions and processes decreasing monthly expenses by 17.4%.
0-5 years of experience
Managed Real Estate Offices within Allen Tate, ReMax Executive and Fairview Investment Firm.
- Supported Multi-Million dollar producing teams in all administrative and office duties.
- Created and implemented a new system of organization to run a more efficient business.
- Created and maintained a marketing strategy for independent agents, working with and acquiring new advertising accounts and publications.
- Worked closely with vendors including attorneys, contractors, builders, city/county registrars, lending institutions and clients to achieve our goals.
- Coordinated events, meetings and parties for clients and teams, boosting morale and teamwork.
0-5 years of experience
Managed office on a day-to-day basis
- Performed accounting support functions via Quickbooks, e.g. billing letters, invoices, accounts payables, and accounts receivable, in a timely and accurate manner
- Managed telephone calls, including screening incoming calls and corresponding with tenants and vendors
- Maintained system databases, e.g. rent rolls and tenant files, in MS Office
- Assisted in revising legal lease contracts and create letters and memos to tenants
0-5 years of experience
Managed personnel of 4 to 6 rental agents in a residential real estate brokerage office specializing in apartment rentals and condominium sales.
- Hired and trained all new sales agents in all aspects of the job.
- Organized all office activities, transactions, customer service and marketing strategies.
- Raised office productivity and revenue in total by 15% generating thousands of dollars in sales.
- Responsible for advertising, website maintenance, customer and landlord relations.
- Obtained new listings, deposited earnest money deposits, issued money to principal clients.
0-5 years of experience
Conducted all duties of an Office Manager with 6 Agents assigned to the office.
- Followed all client files from beginning to closing.
- Coordinated multiple listing and showing to ensure seamless transitions for customers.
- Coordinated multiple agent billing and accounts receivable for independent agents.
- Lead overhaul in company website and social media campaigns that increased the branches search engine
10+ years of experience
Facilitated change to new company in 2012 with new licensing, website, forms & marketing materials
- Track changes in real estate regulations ensuring documentation is in compliance with statues and laws
- Manage accounting system including reconcile bank accounts, invoice agents, pay bills, and prepare commissions
- Led new office design and set-up including installation of computer and phone systems and equipment
- Saved company money by troubleshooting IT issues for entire office team
- Evaluate potential web marketing opportunities and maintain websites
- Maintain high level of confidentiality and trust with secure information
0-5 years of experience
Managed selling, leasing and marketing of real estate properties.
- Provided transactional support for real estate agents and brokers.
- Prepared listing agreements sales contracts and addendum.
- Opened escrows and following up with lenders’ requested documentations from escrow.
- Responsible for complying with proper internal controls as necessary to conduct job.
- Conducted weekly staff meetings and individual one on one with the staff.
10+ years of experience
Provide personal assistance to Property Manager, also responsible for day to day functions of the office.
- Supervise a staff of maintenance workers and security personnel ensuring that all work orders are fulfilled and all related needs to personnel, including scheduling.
- Responsible for showing available space to prospective clients and providing them with area details
- Direct liaison between the Property Manager and the tenants, drawing up and amending leases, setting up meetings, processed eviction proceedings
- Responsible for buildings rent collection and assistant to the accounts receivables.
- Answered busy multi-line switchboard and forwarded calls to appropriate extensions
- Performed basic office duties including, copying, faxing and filing
- Greeted and directed visitors to their destinations
0-5 years of experience
Updated MLS with new properties and made changes to current available properties
- Managed and coordinated office advertisements through available media outlets
- Photographed and video graphed all properties for supreme marketability
- Answered phone calls with professional etiquette and directed all calls accordingly to resolve questions or concerns
- Converted office to more use of computer programs to cut back paper waste
- Introduced excel for office financial spreadsheets, listing logs, advertisement logs, etc.
- Introduced a cost efficient, green payroll system, which also cut back accounting expenses during tax
- Kept up office appearance, window décor, day to day cleaning
- Managed property management division with rental accounts payables and receivables
0-5 years of experience
Guided clients from concept to completion of their home by working with banks, mortgage & title companies
- Managed communication with land owners, contractors, and realtors
- Regularly updated clients on the status of their financing, building, and closing steps
- Used various spreadsheets and computer databases to store information
0-5 years of experience
- Managed entire loan approval process from initiation to final closing
- Interviewed, counseled and mentored real estate agents
- Interfaced with clients on all transactions associates with the sale, lease or management of residential and commercial properties
0-5 years of experience
- Redesigned website and spearheaded marketing campaign
- Initiated new contacts and cultivated business relationships
- Maintained real estate files and reviewed for compliance
0-5 years of experience
- Managed the office with excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
- Managed all daily operations, scheduling and appointments in a professional manner.
- Supported the needs of all customers by providing premium customer service and positive resolutions to difficult situations.
- Experience in multitasking abilities during busy and peak office hours.
- Provided marketing and sales support to multiple clients.
0-5 years of experience
Managed day-to-day operations of busy real estate office.
- Maintained schedule of personnel for floor duty, handled all incoming calls and inquiries, scheduled client appointments, and prepared professional documents for use in client meetings.
- Entered and removed listings from the Triad Multiple Listing Service.
- Organized and facilitated all marketing campaigns and bulk mailings, and managed and tracked advertisement
- Updated company website (weekly) verifying accuracy, consistency, and timeliness of data and postings
- Compiled monthly listing and sales statistics reports.
- Edited the majority of documents leaving the office and created inner- and outer-office correspondence on behalf of the Brokers.
- Researched, organized, updated and handled all media contact information.
- Wrote press releases for newspaper and trade journal publication.
- Managed record keeping, tracking and reporting of expenditures, and bookkeeping.
- Ordered all office supplies/equipment/furniture and acted as the main contact for the company’s vendors.
0-5 years of experience
- Lead assistant to one of the Top 100 Real Estate Agents in the country with over a billion dollars in real estate sales.
- Kept records of all contracts and sales for million dollar home listings.
- Coordinated all meetings with clients and vendors and handled calendar, emails and all phones calls.
- Dealt one on one with clients to ensure a positive experience through the competition of the home sale and to ensure the contracts were completed correctly which required extreme attention to detail.
- Worked with MLS, Xcelerate, Top Producer, Back Agent, Docusign, Listing Widget, Microsoft Word, Excel and Publisher.
0-5 years of experience
- Prepared and presented weekly seminars for clients pertaining to real estate purchasing.
- Assisted real estate agents with their responsibilities and any client questions or issues.
- Oversaw marketing and promotions for branch office
- Assisted manager in overseeing daily operations
- Responsible for developing & implementing training program for newly hired agents.
0-5 years of experience
Contact property owners and advertise services to solicit property sales listings
- Solicit and compile listings of available rental properties.
- Schedule, coordinate and indentifies potential tenant.
- Evaluates needs and show space as appropriate.
- Prepare lease commencement packages and coordinate with landlords where necessary.
10+ years of experience
- Spearheaded an office with 155 agents and currently an office with 70 agents and 10 staff members
- Facilitated recruitment of more than 120 talented agents for the development of the company
- Generated higher level of productivity through consultation and accountability sessions and offered the best training in the industry
- Lead company meetings inviting various industry leaders to assist training and motivation of agents within company
- Determine and estimate profitability in relation to other real estate offices and set budget for the company
- Review and evaluate financial reports and utilize them to meet and surpass established goals
- Execute hiring systems and procedures creating pipeline of quality candidates while educating agents to develop agent teams with the aid of similar processes and systems
- Communicate and meet with other market center leaders both locally and nationally to brainstorm and share ideas to drive productivity
0-5 years of experience
- Classified clients’ housing rental applications;
- Approved apartment readiness upon availability;
- Coordinated staff meetings and housing inspections;
- Calculated clients’ monthly rental amount based on income;
10+ years of experience
- Support owner on various investment deals and real estate developments projects. Perform market research and generate reports on demographics, saturation, employment, lifestyle, and quality of schools.
- Substantial experience and outstanding skills in customer service with eight years including four in management.
- Create and implement advertising campaigns that has led to increased sales and home buying ownership.
- Manage all aspects of the business operations and create a successful long-term strategy for growth and increase of revenue.
- Conduct market feasibility studies, rent surveys, and prepare comparative market analysis.
- Manage multiple properties for customers that includes investors.
- Financial analysis and detailed performance of lease transactions created for investors.
- Execute plan to assist company with improving properties development and reduce vacancy.
0-5 years of experience
- Managed the companies’ contracts, sales associates and financials.
- Developed marketing plans and budgets including internet marketing and bulk mail campaigns and tracking our ROI.
- Contacted previous customers regarding their satisfaction to ensure customer return and yearly growth.
0-5 years of experience
Train new employees by guiding them on how to successfully complete all real estate transactions
- Excel in resolving customer challenges with innovative solutions, systems and process improvements
- Complete day to day administrative office operations
- Monitor rent collections and take action on delinquent accounts when required
- Review expenses and make recommendations to improve property performance
- Oversee leasing brokers to ensure that spaces are marketed appropriately to maximize occupancy levels
- Function as primary liaison to customers and ensure a consistently positive client experience
- Constantly work to acquire new landlords along with new and existing clients
- Frequently inspect the properties, record deficiencies and take action to improve the general appearance of the property
- Resolve maintenance issues that occurred in properties owned and managed by Toll and Isenberg Realty.
- Oversee and direct tasks being implemented by maintenance technicians
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[Real Estate Office Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
