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Bookstore Manager Resume Samples
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0-5 years of experience
Acknowledged for outstanding performance, ranking in the top 25% in overall sales for the Midwest Region by surpassing $1 million in sales
- Exceeded quarterly sales plan and set employee sales goals
- Supervised 13 employees, including staff activities and schedules
- Hired and trained employees and conducted orientations and sales development programs
- Managed annual budget and financial operations
0-5 years of experience
Responsible for the overall business management of the bookstore. Collaboration with guest speaker and rental programs for clarity of intention and successful event logistics.
- Increased annual sales by 20% three consecutive years.
- Improved business processes. Initiated successful annual inventory process, streamlined point-of-sale data and management systems.
- Generated volunteer involvement, commitment, and immersion processes.
- Served as liaison with South Lake Union and Interfaith Communities representing both the Facility and Congregational amenities.
6-10 years of experience
Oversaw daily activities directly related to retail and bookstore retail services both in person and online.
- Managed the E-Commerce activities that consisted of over 60% of sales of the overall store.
- Directed and coordinated activities regarding pricing, sales, or distribution of products.
- Managed the textbook operation, which includes adoption collection, ordering, customer service, returns, and buy-back.
- Managed advertising and purchasing activities.
- Recruited, hired, trained and managed staff, prepare work schedules and assigned specific duties.
- Established and maintained good work relationships within different departments and throughout the university community.
6-10 years of experience
Responsible for all daily operations of the bookstore from opening to closing, including supervision of POS systems and inventory systems.
- Ordering of textbooks and merchandise in compliance with acceptable inventory levels.
- Provided outstanding customer service by interfacing with college faculty, staff and students such as quickly and efficiently resolving any problems with book orders ensuring good campus relations.
- Supervised and trained store staff.
- Prepared invoices, charge backs, store stock shipments and other financial reports as needed. Developed inventory plans with store manager to maintain proper levels to meet customer demands.
- Coordinated sales promotions, book signings, and displayed merchandise in a pleasantly aesthetic manner.
0-5 years of experience
Managed staff of three booksellers, and operations of a 1,500 square foot sales floor
- Generated sales reports for main office, schedules, payroll, bank deposits
- Processed incoming book orders, weeded older titles, conducted annual inventory
- Created store displays and built relationships with customers; key member of a team that increased sales by at least 10% over the previous year’s sales every month
6-10 years of experience
- Responsible for all aspects of bookstore operations
- Prepared store figures (day-end / week-end / month-end)
- Purchased textbooks, supplies, special orders and soft goods
- Planned, developed, and implemented strategies for generating resources and revenues for the bookstore
- Projected and exceeded bookstore sales by 33%
0-5 years of experience
- Planned, directed, and coordinated sales, service, and operational functions for 20-30 employees and work-study members
- Improved sales by 70% overall
- Conferred with and reported to the University’s President regarding formulating/implementing policies and procedures in addition to evaluating existing policies
- Planned, supervised and maintained of inventory controls and levels
6-10 years of experience
Responsible for the cost effective management and maintenance of all general merchandise inventory.
- Expanded the bookstore inventory of logo merchandise, introducing trendy college brands and creating a successful line of value priced clothing.
- Created an introductory line of logo merchandise for the Culinary Institute of Michigan.
- Established and developed beneficial vendor contacts so as to insure a successful inventory mix.
- Worked with the college faculty to process requests for specific general merchandise class materials, determining the appropriate vendor or source for the materials depending on pricing, quantity required, availability, and reliability.
- Reviewed the sales floor to insure the best possible display & merchandising of available inventory.
- Assisted in the hiring, training, & supervision of the bookstore staff in order to develop a positive team atmosphere with a common goal.
- Responsible for supervising and/or performing daily store operations including: assisting customers, processing sales transactions, opening procedures, end of day recovery, and financial balancing.
0-5 years of experience
Supervised and trained 4 staff members in daily job responsibilities. Assisted in public relations tasks involving book sales.
- Decreased shipping costs by negotiating competitive pricing terms with vendors.
- Managed inventory of products, ordered inventory using various vendors depending on cost and shipping procedures.
- Made recommendations to upper management to include various products based on customer’s requests, which was implemented.
- Utilized exceptional organizational management skills to perform administrative duties associated with data entry, cash management, inventory management, and tracking.
0-5 years of experience
- Successfully increased and maintained store sales by 20 percent by thoroughly accessing consumers and business owner’s needs through maintaining inventory.
- Successfully increased and maintained store profits by 15 percent by monitoring, resolving complex issues and follow-up of consumer and business owners profile’s.
- Analyze current customer relationships & proactively contacting customers with recommendations to help them achieve educational success. Assess needs of potential customers & match & educate them on resources available at most economical pricing.
- Managed daily operations of store, Implemented incentive program for new purchases to strategically reach daily, weekly, monthly and quarterly goals. Order and maintain good supply of new and popular prints.
- Counseled with volunteers & new hires & work related goals and objectives then guide & direct teaching tact and diplomacy in Christian environment.
6-10 years of experience
Manage the flow of all textbooks and peripheral supplies, keeping track of student enrollments and class assignments to ensure the proper availability.
- Administer entrance exams and attend to Library duties.
- Reformulated process for distribution and tracking of textbooks and reduced losses by 100%
- Substitute instructor for Travel classes and corrected exams for instructors as needed.
- Selected as the Administrative Employee of the Year 2000, 2003
- Member of Curriculum Advisory Board
0-5 years of experience
Planned, directed, coordinated and supervised the bookstore operations across three campuses
- Developed marketing strategy; created a product mix appealing to the clientele; designed window and store
- Directed bookstore activities including ordering, shipping, receiving, and pricing inventory
- Assisted in preparing the annual budget for the Bookstore: controlled and authorized expenditures, established and maintained finances to meet annual and long-term goals
- Communicated with staff and vendors to coordinate activities, resolve issues, and exchange information
0-5 years of experience
Managed key control, collected vouchers, issued payments/credits, and handled nightly deposits.
- Supervised Adecco temporary employees. Trained and evaluated new staff on company protocol.
- Processed and monitored the distribution of course materials to linear or medical modular students.
- Received and maintained all incoming/outgoing bookstore inventory items and shipments on a daily basis.
- Conducted bi-annual inventory sessions, including personal store audits and weekly book counts.
- Assembled backpacks, criminal justice kits, and business management materials for chosen curriculum.
- Organized orientation day events for newly enrolled, returning, or recently transferred students.
6-10 years of experience
Directed, interpreted and supplied standards, policies and procedures for the Bookstore in day to day operations including selling, stocking, textbook coordination, faculty relations, cash handling, record maintenance, and inventory control.
- Served as administrative liaison for the Bookstore and other University departments.
- Purchasing Manager
- Prepared and maintained records of annual sales and expenses; reviewed and evaluated sales figures against budgets, prepared and maintained a variety of records and reports related to sales, purchases, and inventory.
- Proficiently used Microsoft Office Applications and Great Plains for POS, invoicing, and receiving.
- Supervised and conducted quarterly and annual inventory counts.
- Responsible for hiring, training new recruiting, scheduling, and evaluating employees.
- Estimated sales levels and ensured that an adequate inventory was maintained for each program and monitored on a continuous basis.
- Accurately determined prices for books, supplies, and other items.
- Increased profit and customer satisfaction by organizing book buyback programs and cycling used books back through the store.
6-10 years of experience
Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Stocked and restocked inventory when shipments were received.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Maintained daily record of all transactions.
0-5 years of experience
Reintroduced corporate policy and procedures after store had been without a manager for three months
- Exercised disciplinary measures as needed resulting in the dismissal of several store associates found in non-compliance of security directives
- Increased $2.5 M store sales 30% over prior year sales budget
- Invited to join Faculty Senate Board to discuss bookstore activities and answer faculty questions
0-5 years of experience
Managed all operations including financial transactions for the bookstore
- Collaborated with campus leadership and accounting team on bookstore functions
- Reported information to key stakeholders
- Prepared profit and loss, gross margin, and budgets
- Used analysis to increase bookstore revenue and forecast future earnings
0-5 years of experience
Selected store merchandise, managed store budget, and maintained monthly merchandise inventory.
- Assisted faculty and staff with orders and trained personnel.
- Prepared agendas, recorded meeting minutes, and kept proceeding records.
- Executed administrative duties, including typing, filing, and data entry.
0-5 years of experience
Served as bookstore liaison to the community of Valley Center and other churches in the community
- Provided written and verbal information regarding weekly contacts made with other churches and community groups.
- Made Sales calls to stimulate increasing revenue
- Increased book store customer volume by 100% annually
- Kept Bookstore Manager and Church Administrators apprised of increased community support of the Bookstore, training and development of volunteer staff
- Performed duties of book researching, buying and book inventory
- Purchased and catalogued giftware
- Bookkeeping duties included accounts payables and receivables, monthly reporting to manager, administration and accountant
- Organized off-site mobile Bookstore at women’s retreats with other churches for increasing sales revenue and ministry outreach.
10+ years of experience
Overall planning, marketing and management of the bookstore
- Maintained computerized inventory system
- Established appropriate internal controls to safeguard petty cash and assets
- Developed and maintained the bookstore budget
- Recruited, hired and trained bookstore staff
- Complied reports and maintained accurate records for audit trails
- Performed staff evaluations
10+ years of experience
Directed Bookstore staff in the performance of all day-to-day operations resulting in numerous excellent customer service awards
- Hired and trained permanent, temporary and student employees as needed in all phases of operation of the Bookstore.
- Prepared daily bank deposits and deposited funds into the appropriate accounts
- Prepared various administrative and operational reports as required.
- Performed cash register duties as required.
- Ensured the merchandising of school supplies, clothing, candy etc. matched the needs of the campus activities and seasonal events.
0-5 years of experience
- Posted all student charges, including tuition, books, graduation fees, etc.
- Processed withdraws, adjusted student ledgers, and created student payment plans.
- Managed day-to-day operations of bookstore, including ordering textbooks, selling merchandise and keeping inventory.
- Assisted Dean of Education with various duties including filing, printing rosters, and collecting final grades.
- Completed all education verifications, transcript requests and filed paperwork with the Pennsylvania Department of Education for graduate commonwealth diplomas.
0-5 years of experience
- Tracked, reviewed, ordered and sold all textbook adoptions for upcoming semesters.
- Encouraged professors toward promptness in textbook information.
- Designed and purchased logo clothing and gift merchandise for university.
- Sets up and entered vendors, courses, teachers, general merchandise, sales, and returns.
- Accounted for $300,000 annual sales to administration.
- Supervised student workers in sales and setup.
6-10 years of experience
- Purchased product, managed bookstore and the offices of Education, Research, Publications, and the Research Library
- Processed accounts payable and receivable, fulfilled orders for publications and research journals
- Created business reports for accounting and maintained confidential records and files
- Operated the CTI Switchboard and corresponded in response to inquiries or special orders, resolved customer service issues
- Ordered supplies and conducted business with the US Postal Service, UPS, and FedEx carriers
- Scheduled seminars, meetings, use of facilities and equipment and created a central calendar of events
0-5 years of experience
- Trained the other bookstore employees including the new manager
- Initiated the reorganization and conversion of the filing system to PDF
- Supervised the student workers and daily operations of the bookstore
- Assembled reprints for eight courses per semester for students and faculty
- Ordered course books, supplies and logo merchandise from multiple vendors
- Maintained the bookstore inventory using QuickBooks and Excel
0-5 years of experience
- Managed all administrative, financial and retail operations.
- Responsible for shipping, receiving, textbook and general merchandise ordering.
- Trained new employees on textbook buyback procedures.
- Assisted in building and maintaining the Master Textbook List in conjunction with main campus.
- Fostered campus/supplier and faculty/staff relationships.
- Completed and reconciled inventory each month.
- Worked to increase brand recognition and create uniform set of merchandise university wide.
0-5 years of experience
- Independently planned, directed, coordinated, and supervised the day-to-day operations of the bookstore.
- Managed the recruiting, hiring, training/onboarding, and evaluating of employees.
- Authorized store expenditures and maintained store operating budget through compiling, analyzing, and updating financial data.
- Interfaced daily with company approved vendors, ordered and maintained inventory, and coordinated sale of new/used books and college apparel.
0-5 years of experience
- Conducted individual/group tutoring to post-secondary students in math (pre-algebra) and ELA
- Instructed the following general studies courses on a substitute basis: ENG 080/090/103, GS 101, MAT 099, IL 100, and PSY 105
- Administered ACT Compass, Accuplacer, and Kaplan entrance exams
- Served as the library front desk assistant to support academics and admissions
- Manage campus bookstore operations including ordering/distributing textbooks and supplies, processing all transactions, and organizing book buyback events
0-5 years of experience
- Assisted with planning, directing and coordinating sales, service and operational functions as directed by the Manager.
- Resolved clientele problems concerning textbooks, supplies, services, and billing as assigned by the Manager.
- Made budget recommendations.
- Conferred with Manager in formulating and implementing policies and procedures and evaluating existing policies.
- Attended and represented the Bookstore at regional and national meetings.
- Acted as Manager, Bookstore in their absence.
0-5 years of experience
- Managed self-supporting bookstore operation.
- Accountable and responsible for bookstore retail and internal campus sales.
- Applied standards and policies and procedures.
- Planned budgets, marketing, purchasing, pricing, selling, stocking, and inventory.
- Developed faculty relations to meet textbook coordination.
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[Bookstore Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
