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Cashier Manager Resume Samples
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0-5 years of experience
Processed debit and credit card transactions as well as provided check cashing services.
- Administered the sending & receiving of Western Unions.
- Balanced each cashier at shift change.
- Managed the maintenance report of ATM’s to ensure they were functioning correctly.
- Completed transactions at shift change through Wells Fargo.
- Oversaw the balancing of entire branch.
10+ years of experience
- Designed efficient distribution plan and provided support to environment.
- Prepared internal reports and ensured compliance to all quality requirements.
- Participated in regular meetings and assisted to recruit staff if required.
- Coordinated with Cashiering Services Managers and evaluated operational processes and procedures.
0-5 years of experience
Held key responsibility on maintain monthly reports-such as the amount of credit application open, how many sales the cahier rang, how much cross selling.
- Cashier’s schedules-maintaining the cashier schedule, making sure the appropriate amount of cashiers are schedule.
- Reviewed company compliance with all applicable cashier employees such as customer service, making sure they offered credit to every customer.
- Handled all the supply orders for cashiers
0-5 years of experience
Originally recruited for position as part-time Sales Associate and achieved promotion to this full-time role.
- Diligently maintain product displays, merchandise items and replenish shelf stocks from inventory.
- Provide comprehensive customer service and resolve problems.
- Knowledgeably instruct new cashiers and account for all monies in drawer at end of shift.
- Continually work to bolster VIP Rewards Card acceptance rate and CSI survey participation rates.
- Ensure completion of all required documentation.
- Attend to all necessary tasks and fill in during rushes.
0-5 years of experience
Provided excellent customer service to all incoming customers and Vendors.
- Answered customer questions and requests with up to date and accurate answers.
- Excellent Cash handling, register use, closing cash duties and reading and adjusting credit card reports.
- Order and inventory duties, which include writing vendor orders, receiving new and existing orders, inventory checks and upkeep to maintain consistent customer availability.
- Clerical duties, answering phones, taking messages, transferring misplaced callers.
6-10 years of experience
- Responsible for hiring, training and scheduling of all cashiers
- Ensure all cashier are in compliance with company policies and procedures by conducting audits on the registers and credit applications taken, approving all overrides and voids
- Assist and address internal and external customers concerns and resolve
- Assist department managers with merchandising, to include setting up displays
0-5 years of experience
- Supports the Operations Assistant Store Manager in developing a high performance team
- Effectively train and coach Cashier associates and selling associates throughout the store on point-of-sale and daily productivity
- Leads the store team to ensure department metrics are achieved
- Performs limited store opening and closing activities when necessary
- Conduct interviews with job applicants and provides input to the Operations Assistant Store Manager during the selection process
- Researches all cash variances and review and plan for daily, weekly and monthly goal plans
- Scheduling and supervision of Cashier associates
- Identifying issues and recommend business solutions to the Operations Assistant Store Manager
6-10 years of experience
Managed clerical staff of shop
- Prepare documents and outlines for meetings and conferences with staff
- Manage and review cash drawer and amounts received upon end of shift
- Maintained customer service for employees and customers.
0-5 years of experience
Manage schedules for cashier staff
- Tend to all complexities of POS functions
- Manage daily store opening functions and product orders
- Manage and compose nightly company deposits
0-5 years of experience
- Key Holder with Alarm Codes
- Oversight of all Cashiering Operations throughout the store
- Scheduling of shifts for all cashiers throughout the store
- Oversight of measurable metrics
- Oversight of Cash Office Operations
- Interview and hiring of cashiers and other essential associates
- Observation and coaching of cashiers and other associates as needed
- Assist the Store General Manager and Store Operations Manager in other various tasks and assignments
0-5 years of experience
Creating employee schedules
- Train new employees
- Keep careful daily records
- Communicate with other supervisors
- Maintain company policies
Cashier Manager Duties and Responsibilities
Although the day-to-day responsibilities of cashier managers vary based on employer, these are some core duties and tasks associated with the role:
Supervise and Coordinate Cashiers Cashier managers ensure that there are enough cashiers available at each shift. They supervise employees and make sure that customers are helped at a timely pace. When conflicts arise, cashier managers resolve any issues.
Train Employees Tasked with hiring new employees, cashier managers train cashiers so that they understand the functions of their position. Cashier managers explain guidelines, train on proper cash handling techniques, and teach employees how to operate the cash register.
Balance Cash Registers at Shift Change At the end of each cashier’s shift, cashier managers balance the cash register and check that the register reflects the accurate amount of cash that it should have.
Audit Daily Reports Ensuring accurate entries, cashier managers audit daily reports. They approve overrides and voids, and they count cash for the entire day. Cashier managers organize paperwork and receipts after auditing balances.
Answer Customer Questions When customers enter the store, cashier managers greet and welcome them. They provide stellar customer service while answering questions and responding to concerns or comments.
Cashier Manager Skills and Qualifications
Leading a group of cashiers, cashier managers develop a sense of teamwork and motivate their teams to perform well. They also have experience handling high-volume cash and financial transactions. In addition, the following skills and qualifications are essential to the job:
- Mathematical Skills – Handling cash and working with different balances, cashier managers are proficient in mathematics. They know how to add, subtract, multiply, and divide, and they are comfortable working with numbers
- Team Management – Cashier managers train and manage employees. They keep their employees motivated, and they hire new staff. When conflicts arise, cashier managers address employee concerns and respond appropriately
- Cash Register Proficiency – Working with cash registers, cashier managers are proficient in operating cash register systems. They are comfortable using cash register systems to perform functions such as overriding and voiding transactions, editing prices, adding daily totals, and balancing the register
- Money Handling – Cashier managers handle cash daily. They correctly identify bills and coins, and they know appropriate methods for counting change
- Customer Service Skills – Greeting guests and answering questions, cashier managers provide great customer service to ensure customer satisfaction. Cashier managers maintain a friendly attitude while attending to customers’ needs
Cashier Manager Education and Training
The minimum educational requirement for cashier managers is a high school degree or GED. Most employers require two to three years of experience handling financial transactions. Cashier managers typically have prior experience using cash registers, and they also have strong people skills. For this position, on-the-job training is usually provided so that cashier managers know the guidelines and processes at their company.
Cashier Manager Salary and Outlook
According to Glassdoor and based on over 68,000 salaries, the median annual salary for cashier managers is $26,000. The lowest paid 10 percent in this field earn less than $22,000, while the highest paid 10 percent earn more than $33,000. Salary.com explains that cashier managers of grocery stores earn between $43,278 and $50,572 based on work experience and education. Medical benefits are available for full-time employees, depending on the industry as well as employer.
Helpful Resources
Does a career as a cashier manager interest you? We’ve gathered some useful resources to help you learn more about this profession:
Cashier Live Blog – Cashier Live aims to streamline businesses and help increase sales and revenue. With helpful articles for professionals working in retail, this blog covers a wide range of topics including employee motivation, customer service, and POS software. With these tips, Cashier Live serves as a practical resource for those working in retail.
Build Your Dream Team – Cashier managers motivate their teams and offer guidance and leadership. Written by Candela Igelsias Chiesa, this book outlines ways to manage and lead a driven team. With helpful guides on planning goals, resolving conflicts, and preventing burnout, this book focuses on developing the mindset to become a great leader.
The Customer Rules – This book, written by Lee Cockerell who has over 40 years of experience working in the hospitality industry, contains 39 chapters on providing excellent customer service. Full of universal advice, this book not only discusses why customers always rule but also features the essential rules to follow when handling customers.
Gordon Tredgold Blog – Author Gordon Tredgold has over 20 years of experience running large programs and building successful teams. With this experience, he offers advice on how to effectively manage workers. His articles discuss topics such as increasing productivity, eliminating workplace conflict, developing practical skills, and increasing employee motivation.
Customer Service Training 101 – Written by Renee Evenson, this book discusses the importance of arming employees with the knowledge to find solutions when dealing with customers. Covering a variety of interactions such as face-to-face, phone, online, and self-service interactions, Customer Service Training 101 lists many different scenarios and addresses how they can best be solved. The book also contains assessments and examples to help readers develop trust, establish rapport, connect with customers, and confidently handle customer complaints.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
