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Head Cashier Resume Samples
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0-5 years of experience
Directed cashiers engaged in reconciling cash receipts, returns/exchange, closing procedures, and in performing services for customers.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventoried stock and reordered when inventory drops to a specified level.
- Created a positive atmosphere by smiling, greeting and providing a pleasant, friendly experience.
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Established or identified prices of goods, and tabulated bills using cash registers or optical price scanners.
- Received payment by cash, credit cards, or debits, and issued receipts, refunds, credits, or change due to customers.
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.
6-10 years of experience
Front line supervision of an average 12 cashiers and three lot associates
- Monitored, directed, and prioritized all store front end activities in a fast paced high volume traffic retail environment
- Continuous rapid decisive proactive and reactive decision making, utilizing various communication formats and devices
- Provided training/coaching, daily observations and monthly performance reviews for all cashiers, and some other department associates
- T.E.A.M. (Training, Excellence, and Mentoring) award/member from store manager
- Authorized to give or approve discounts up to $500.00
- Maintained and improved store security and safety concerns
- Wrote training manual for lot associates/expediters
0-5 years of experience
Provide customer service, accurately and efficiently to 300+ customers at local produce store that promotes healthy eating and living at an affordable price.
- Started as regular cashier, promoted to head cashier within first year; also work as stock clerk, as well as assist customers (individual and wholesale) up front and in storage area.
- Consulted for opinion, by manager, on matters involving products, orders, presentation, organization, sales and promotions and customer service.
- Trained 6 employees on 2 different register systems, as well as other duties to perform throughout shift such as customer service, time management and product facing and knowledge.
- Persuaded LA Fitness in local area to purchase wholesale products for smoothie bar, which established Fairless Hill Produce’s first delivery customer
0-5 years of experience
Ordered supplies applicable to front end and kept levels up to standards at check stand areas.
- Maintained daily task schedules such as hourly store sweep, shopping cart retrieval and assign other work at slower times.
- Performed general record keeping and accounting duties.
- Ensured that checkout areas were properly maintained in a clean and orderly condition at all times.
- Oversaw all register transactions, processing of customer purchases, and handling any refunds and overrides.
- Took steps necessary for disciplinary actions, which include directly administering discipline, participating in disciplinary actions and providing input to the managers on required disciplinary actions.
- Ensured proper scheduling of breaks and meal periods.
0-5 years of experience
Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Complied with federal, state and company policies, procedures and regulations.
- Trained new employees and demonstrated proper procedures
- Demonstrated proper knowledge of company policies along with product location
- Successfully met weekly quota
0-5 years of experience
Supervise thirty cashiers and resolve all customer issues with high customer satisfaction. Responsibilities include shift scheduling for thirty cashiers, coordinating with six department heads, customer service and satisfaction for all cashier lanes.
- Trusted and dependable associate earning promotion to Head Cashier
- Trained and mentored seven cashiers
- Proven self initiative by earning 100% of college expense
- Consistently achieved high levels of customer satisfaction
- Responsible for training new associates
0-5 years of experience
Computed sales prices, total purchases, special orders and processed payments
- Maintained records of special item orders
- Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Provided elevated customer experience to generate loyal clientele
- Trained new employees by providing knowledge of specific store tasks, policies, and goals
- Monitored and maintained (insert amount) cash drawers to ensure adequate cash supply
- Supervised and maintained a schedule for a team of 15 cashiers
0-5 years of experience
Managed a team of 3 cashiers per shift.
- Greeted customers and assisted with purchases.
- Performed daily duties such as floor recovery, executing excellent customer service, and maintaining a UPT (unit per transaction) of 3.0 or higher while performing cashier duties.
- Communicated with district manager daily with updates on hourly sales, and nightly deposits.
- Extensive experience in customer service to combat against theft.
- Trained cashiers to meet store standards.
6-10 years of experience
Distributed the tills and balanced cash out at the close of business
- Assisted with seasonal visual store displays
- Supervised new and existing cashiers verifying accuracy of prices and customers charges
- Ensured that product pick up was assessed correctly for online and phone orders
- Managed customer traffic by providing speedy and efficient checkouts.
- Administered coverage schedules for regular cashiers so customer capture rates at high frequency.
- Maintained technical knowledge of hundreds of different products sold while Greeting customers and validating product purchases, merchandise, and special orders sales/ returns
- Assisted with Stocking and merchandise retrieval of Loss Items
0-5 years of experience
Processed weekly payroll, filed and faxed paperwork
- Opened/ Closed registers and submitted cash discrepancies to Loss prevention team
- Maintained customers transaction histories and retrieved when necessary
- Resolved customer disputes and opened store cards for customers
- Reconciled store deposits and prepared deposit bags for carry-out
- Ordered/Received currency for the store
- Trained Cashiers and enforced store rules
- Assisted customers with merchandise and rung up customers’ purchases
0-5 years of experience
Managed a team of twenty-five cashiers and other associates
- Solved work related problems in a professional and timely manner
- Promoted a reliable and knowledgeable image of myself and my team by acquiring knowledge of Home Depot products and services
- Utilized effective customer service skills to assist customers in a timely and courteous manner
- Applied effective customer service skills to promote [company name] credit card and other company services
- Handled the opening and closing operations of the store
- Maintained and restocked inventory
0-5 years of experience
Trained, motivated, and supervised employees on various shifts.
- Consistently maintained excellent customer service by emphasizing “the customer comes first” philosophy.
- Greeted all customers entering and exiting establishment.
- Promoted from Cashier to Head Cashier based on exemplary job performance.
0-5 years of experience
Maintain customer relationships and secure loyalty by providing exceptional service.
- Supervise cashiers and booksellers and assure smooth operation of the store.
- Implemented methods to increase membership conversion, increasing business.
- Promoted from Bookseller to Head Cashier after 8 months.
0-5 years of experience
Provided customer service, operated cash register, priced and organized merchandise
- Greeted and helped customers in an effective and personable manner and developed client rapport
- Ability to follow instructions well and make decisions with little or no supervision
- Proven record of accurate cash, credit, and check transactions
- Delegated responsibilities to other employees
- Responsible for opening and closing shifts
0-5 years of experience
Maintain high standards of customer service during high-volume, fast-paced operations.
- Communicate clearly and positively with coworkers and management.
- Handle currency and credit transactions quickly and accurately.
- Follow procedures for safe food preparation, assembly, and presentation.
- Build loyal clientele through friendly interactions and consistent appreciation.
- Resolve complaints promptly and professionally.
- Cross-trained and coordinated scheduling team members to ensure seamless service.
- Takes initiative to find extra tasks when scheduled duties were completed.
0-5 years of experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Refer unresolved customer grievances to designated departments for further investigation.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
6-10 years of experience
Started in 2006 as a part time sales associate and over the course of four years have worked my way up to higher volume stores as head cashier.
- Facilitate customers in a professional manner
- Assist with customers’ questions and concerns; handle inquiries and complaints
- Consistent and exceed store managers expectations
- Assist on increasing the studios customer base and increase customer retention
- Attain multitasking skills, while organizing job duties
- Contribute to maintain effective relationships with the forever 21 corporate office, mall management, and my team
- Exceptional Motivator who generates high levels of employee morale
- Modeling excellent service behaviors, building productive relationships with staff and great coaching performance.
6-10 years of experience
Provide a full range of superior customer service to ensure retention of customers
- Make sure checkout lines are open and staffed to allow customers to purchase their products quickly
- Monitor exit doors for security and loss prevention purpose
- Promote and administer credit programs to increase sales and allow customers to purchase the products they need
- Train new employees on store policy and procedures to ensure a uniform service
0-5 years of experience
Greeted customers and provided excellent customer services
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high -volume, fast -paced operations.
- Handled currency and credit transactions quickly and accurately
- Prepped items for later use to save staff time during busy hours.
- Reported to each shift on time and ready to work
0-5 years of experience
Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies.
- Train newly hired cashiers on accounting procedures and company policies.
- Manage store operations in the absence of Store Manager, Assist in store’s shrink awareness programs and provide corrective actions.
- Generate cash related documents and account reports, and Perform bank deposits and withdrawals according to established policies.
- Provide superior customer service, ordering merchandise, pricing/price changing, and keeping shelves stocked.
0-5 years of experience
Handled and assisted with phone orders in the grocery, and catering departments
- Assisted store manager with the upkeep of sales floor, handled returns/exchanges of merchandise, and ended terminal days on Debit/Credit and EBT machines
- Replenished shelves, and insured freshness (Expiration Dates) of dairy, and frozen products on a day to day basis
- Organized end caps with our weekly sale items
- Head Cashier
0-5 years of experience
Exceeded furniture sales goals and provided outstanding customer service.
- Recommended and assisted customers with furniture selection and other merchandise.
- Ensure the restock on the sales floor and verified defective merchandise is properly label.
- Loading and unloading trucks.
- Reconciled the stores weekly sales, preparing deposits, and correcting any errors before beginning new week.
- Supervised cashiers and distribute cash as needed.
0-5 years of experience
Provide customer service by greeting and assisting customers, and responding to customer
inquiries and complaints.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Review inventory and sales records to prepare reports for management and budget
- Establish and implement policies, goals, objectives, and procedures for their department.
- Confer with company officials to develop methods and procedures to increase sales, expand
0-5 years of experience
Assist in training and supervising all cashiers, loaders, and customer service personnel.
- Providing excellent Customer Service and monitor the front of the store.
- Perform cash transactions and refunds in the store, online, and over the telephone.
- Responsible for daily cash deposits.
- Responsible for all cash registers to be ready when store opens and cashing out at the end of the day.
- Assist customers with product knowledge, credit applications and special orders.
- Arranging holiday displays as well as sales displays.
0-5 years of experience
Responsible for opening and/or closing Garden; Lumber; Service Desk and Front Check Lanes.
- Maintain superior service levels at all checkout lanes.
- Monitor cash levels & pull when indicated.
- Monitor cashiers for accuracy & adherence to [company name] standard Customer Service policies.
- Assist at Service Desk with incoming calls; returns; internet orders & account payments.
- Manage Flow Chart to ensure all cashiers receive breaks & lunches as scheduled.
0-5 years of experience
Perform 20 cashier observations each month and teach them customer service skills and evaluate improvement.
- Provide customer service to all customers by improving their shopping experience.
- Problem solver and dispute mediator for various employees and customers.
- Address cashier complains and train accordingly.
0-5 years of experience
- Alleviated customer inquiries and/or complaints regarding product
- Processed payroll checks, money orders, and western union requests
- Balanced and reset money in tills throughout the store and set up bank deposits
- Monitored and managed the work of all front end employees
0-5 years of experience
Ability to open and close cash drawer upon opening and closing of store.
- Maintains even levels of cash to match daily and nightly totals.
- Excels at maintaining current knowledge of retail floor items including pricing, extensive product knowledge, and store price codes.
- Implements friendly customer service to regular customers and new customers alike.
- Helps to arrange displays in store for sale items and promotions.
- Host beverage tastings along side different visiting vendors.
- Arrange a number of deliveries to local businesses and maintain good, working business relationships to expand growth of entire Freeport business community.
0-5 years of experience
Responded to customer questions and requests in a prompt and efficient manner.
- Developed quarterly and annual sales department budgets.
- Trained incoming sales team members.
- Promptly resolved all customer requests, questions and complaints.
0-5 years of experience
- Receive and process payments by cash, check, credit card and automatic debit
- Reduce waiting time for customers by providing quick and accurate services
- Assists Service Desk by processing merchandise returns and exchanges
- Answer customers’ questions with appropriate information and resolve customer complaints
- Responsible for cash drawers at the beginning of shifts to ensure that amounts are correct with adequate change
0-5 years of experience
Supervise 20 front end cashiers and 2 loaders
- Provide training on all Lowe’s credit policies and procedures
- Detect signs of shoplifting, theft, and other security risks
- Provide good customer service
- Manage and secure all cash, checks, and credit card payments
- Review and verify the Daily Business Folders
0-5 years of experience
- Welcomed the customers with warm and affectionate greetings and provided excellent customer service.
- Performed to attaining sales results.
- Assisted in maintaining retail store clean and organized.
- Performed stock checks for customers and in collaboration with stock team.
- Maintained sales and cash keeping areas.
- Adhered to company set procedures.
0-5 years of experience
Supervise cashiers and lot associates
- Monitor cashier’s and lot associate’s schedules, ensuring breaks and lunches are received on time, deliver cash increases to cashiers, approve markdowns, and monitor change drawer
- Train cashiers and lot associates on company policies and objectives
- Open or close the front of the store
- Calmly and respectfully handle customer questions or complaints that cashiers might not be able to answer
- Mitigate theft by checking all receipts, carry-out forms, and order pick-up forms
- All other previous duties as cashier
0-5 years of experience
Balance cashiers at the end of the shift, makes adjustments as needed, perform general cashiering duties such as scanning items, collecting payments, verifying payment, during peak times or as needed.
- Accepts cash, checks, or credit cards for payment and completes check and credit card transactions according to established procedures and guidelines.
- Assists with training new Head Cashiers and Cashiers.
- Ensures register/counter areas are neat and stocked with necessary supplies.
- Authorize store refunds.
0-5 years of experience
Exceed personal sales goals
- maintained neat, orderly product displays.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Communicated information to customers about product quality, value and style.
- Held each team member accountable for achieving brand and performance goals.
- Processed shipments and maintained organized stock shelves.
- Train new employees on company customer service policies and service level standards.
- Deliver excellent customer service by greeting and assisting each customer.
0-5 years of experience
Customer service, sales, and handled cash
- Provided translation services on a daily basis
- Managed daily reports
- Trained new hires
0-5 years of experience
on all shifts and made sure that all orders are accurate before given to customers
- Courteous, making sure that was pleased with services
- Night shift made that all stations were clean and ready for morning shift
- Trained new employees on how to work cashiers, where things belong, and making sure that everything is set up correctly for morning shift
0-5 years of experience
Serves as cashier and assistant to cafeteria manager.
- Accounts for meals served and income received from meals.
- Prepares safe quantities of food to meet menu requirements and maintains high standards of quality in food production.
- Follows established procedures to ensure standards of cleanliness, HACCP compliance, health, and safety.
0-5 years of experience
Serve as a key member of a customer service team. Key Things I performed on a daily basis:
- Provide customer service.
- Directing carry outs (loading assistance) and cashiers where to go and what to do
- Answering phones and transferring calls to the right departments.
- Answer guest questions in store, direct them to where they need to go, give advice and present items to sell
- Count down drawers and basic end of the night duties
- Open and close store
0-5 years of experience
responsible for expediting customers through checkout line by ensuring the efficient operation of the front-end
- Prep Cook-preparing the ingredients for additions to recipes and menus by other cooks or chefs
- Dishwasher-person who washes dishes, especially one hired to wash dishes in a restaurant
- Maintenance – mop and buff floors, clean kitchen equipment and bathrooms
0-5 years of experience
Greeted customers, exhibiting exceptional customer service
- Managed calls
- Oversaw community service volunteers
- Managed daily responsibilities
- Arranged layouts and distributed goods throughout warehouse and store
0-5 years of experience
Manage a team of 10 cashiers in various departments of the store
- Cash handling within the cash registers
- Maintaining shrink within the front end of the store
- Maintaining inventory within the front end of the store
- Managing returned and ordered merchandise within various departments of the store
6-10 years of experience
Expediting customers through the store’s registers by ensuring efficient operation of the cashier team and front-end operations.
- Ensuring efficient operation of the registers.
- Influencing and supporting cashier team.
- Expediting price checks and identifying high shrink items.
- Supervising and training cashiers.
6-10 years of experience
Greeted customers and assisted with product selections.
- Operated cash register to receive cash and credit payments for purchases.
- Stocked and organized merchandize on shelves.
- Prepared and sold coffee daily.
0-5 years of experience
Maintained visually appealing and effective display for entire store.
- Answered customers question and addressed problems and complaints in person and via phone.
- Opened and closed the store, which included counting cash drawers.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
6-10 years of experience
- Reconcile registers and prepare all deposits
- Record and file documentation on store sales and deposits.
- Operate registers and assist customers.
- Maintain gift department and newsstand according to company guidelines.
- Construct displays in various locations of the store to promote gift product.
- Coach employees on cashiering procedures.
0-5 years of experience
Assist the cash office with putting money out in the morning and pulling money at the end of the night
- Distribute daily assignments
- Conduct daily pulls of money when reached a certain limit
- Perform regular observations on cashiers
- Ensure weekly ordering is complete
- Ensure front end is neat and tidy
- Provide overrides when needed on marked down products
- Communicate with upper management on things that need to be done.
0-5 years of experience
Supervise cashiers on duty, making sure that they are keeping busy and attending to guests.
- Making sure that lines are kept down and going on register when needed to help guests.
- Answering questions that guest and/or cashiers might have about products we sell.
- Back-up to Front End Managers to help alleviate some of their responsibilities.
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[Head Cashier]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
