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Additional Retail Resume Samples
Parts Advisor Resume Samples
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6-10 years of experience
Assist retail consumers and wholesale automotive customers in person and via phone.
- Assist in both daily and weekly inventories, and responsible for ordering of parts, tires and accessories for Mercedes and other high end makes and models of cars, trucks and SUV’s.
- Assist technicians with on hand parts and ordering of specialized parts for custom repairs as needed.
- Responsible for opening and closing the department, understanding weekly and monthly sales training and new product information.
- Average 126k in sales, with 42% GP and less than 1% return monthly.
0-5 years of experience
Worked hand in hand, mediating between service technicians and clients
- Utilized the ADP (billing system), ASR and the PDC catalog system.
- Prepared orders by pulling parts needed for service technicians.
- Designed accessory displays and spearheaded advertising as boutique ambassador
0-5 years of experience
Primary focus is to deliver superior customer service with an emphasis on automotive part research and sales. Utilized in service, retail and commercial areas as a strong technical resource.
- Manage inventory and sales for a store with $450k gross profit monthly.
- Assist with developing and implementing process changes aimed at increasing revenue, decreasing customer issues and improving individual and team performance.
- Responsible for processing store deposit, reconciling drawers and accounting for all sales/pay types.
- Developed skills towards a management position, processing and controlling orders and monitoring inventory levels.
- Troubleshoot and resolve customer issues.
- Train and coach new parts advisors.
- Supply valuable reporting and metrics on inventory and sales.
- Integral partner in negotiations and decision making.
- Attend Management meetings and roundtable discussions as needed.
0-5 years of experience
- Strategically plans and manages logistics, inventory, customer service and transportation routes
- Completes a full order cycle by directing deliveries in the most efficient manner
- Directly communicates and negotiates with suppliers, manufacturers, retailers and consumers, while ensuring part quality and fitment
- Consumers include walk-in customers and wholesale accounts
- Identify new target markets and increase sales relations with existing accounts
0-5 years of experience
Work with GM and Honda dealer parts networks.
- Experience using ADP/CDK Drive.
- Answer phones and greet walk-in customers in a professional and courteous
- Build professional relationships with local business to grow sales.
- Use Windows-based systems, including Outlook and Excel, to perform daily
0-5 years of experience
- Received freight and distributed to designated areas.
- Properly billed all of the special orders to all of the active work orders.
- Inspected all of incoming freight and made sure it was not damaged.
- Answered phone calls and directed the calls to the correct departments
0-5 years of experience
Experience in full inventory as well as cycle counting
- Locate needed materials and parts through dealership and outside vendors
- Utilize parts manuals both hard copy and electronic format to identify proper parts for all vehicles being serviced
- Maintain accurate record keeping
- Work directly with Service personals to ensure utmost customer service
- ADP/ Reynolds and Reynolds
0-5 years of experience
- Managed wholesale accounts including high volume body shops
- Provided professional assistance to walk-in retail customers
- Completed Ford and Volkswagen Master Certification
- Knowledge of sales and installation for Boss and Fisher snow
0-5 years of experience
Provide excellent customer service to all customers and vendors.
- Process customer orders and recommend additional parts for repair.
- Assist with daily inventory, receiving, stocking and shipping.
- Keep track of inventory to insure that fast moving parts are stocked and available.
0-5 years of experience
- Maintain inventory and order items as needed
- Contact customers after their parts have arrived
- Assist service advisors with estimates and ordering parts as needed
- Work as a team to make sure customers are taken care of properly
0-5 years of experience
Barcode scanning
- Warehouse planning
- Inventory software applications
- Sales floor experience
- Customer service expert
- Able to read schematics and parts diagrams
- Experience negotiating with wholesale clients
0-5 years of experience
Work with customers everyday
- Answer phone calls
- Keep work area organized, and clean
- Bin checks/Inventory check
- Placed parts orders for both BMW and Mercedes Benz
- Researching a lot on the computer
6-10 years of experience
- Work in all aspects of customer sales retail, shop, and wholesale
- Help to maintain a proper parts inventory by placing parts orders
- Worked for a year and a half as a service writer
- Have knowledge on how to submit warranty claims
- Familiar with both ADP and Automate
0-5 years of experience
- Assist retail customers and technicians; including answering phones
- Assist with parts inventory/record keeping
- Maintain superior level of customer service
- Maintain proper storage of parts/ stock shelves
- Receive and bill all parts
- Ensure department /work area is neat and in order
- Other duties as directed by management
0-5 years of experience
- Order fulfillment and billing for technicians and public.
- Management of inventory with parts management software.
- Customer service for public and professional clients.
- Shipping and receiving.
0-5 years of experience
- Acting as a liaison between the parts department and technicians, retail customers and outside shops
- Ensuring that inventory is correctly stocked and in the proper location
- Communicating with service advisors to ensure parts are ordered correctly
0-5 years of experience
- Greet customers when they come to the parts department.
- Look up parts for customers.
- Pull parts for service department.
- Close out cash drawer.
- Answer phone calls and take orders over the phone for wholesale accounts.
- Parts Counter Sales.
- Maintain Orderly workplace
0-5 years of experience
- Greet customers upon entering the department.
- Answer incoming calls and schedule service appointments.
- Pull and sell parts to customers and ring up sales at register.
0-5 years of experience
- Check in parts daily and control inventory
- Assist technicians and customers with parts
- Contact customers on parts order status