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6-10 years of experience
Assist retail consumers and wholesale automotive customers in person and via phone.
- Assist in both daily and weekly inventories, and responsible for ordering of parts, tires and accessories for Mercedes and other high end makes and models of cars, trucks and SUV’s.
- Assist technicians with on hand parts and ordering of specialized parts for custom repairs as needed.
- Responsible for opening and closing the department, understanding weekly and monthly sales training and new product information.
- Average 126k in sales, with 42% GP and less than 1% return monthly.
0-5 years of experience
Worked hand in hand, mediating between service technicians and clients
- Utilized the ADP (billing system), ASR and the PDC catalog system.
- Prepared orders by pulling parts needed for service technicians.
- Designed accessory displays and spearheaded advertising as boutique ambassador
0-5 years of experience
Primary focus is to deliver superior customer service with an emphasis on automotive part research and sales. Utilized in service, retail and commercial areas as a strong technical resource.
- Manage inventory and sales for a store with $450k gross profit monthly.
- Assist with developing and implementing process changes aimed at increasing revenue, decreasing customer issues and improving individual and team performance.
- Responsible for processing store deposit, reconciling drawers and accounting for all sales/pay types.
- Developed skills towards a management position, processing and controlling orders and monitoring inventory levels.
- Troubleshoot and resolve customer issues.
- Train and coach new parts advisors.
- Supply valuable reporting and metrics on inventory and sales.
- Integral partner in negotiations and decision making.
- Attend Management meetings and roundtable discussions as needed.
0-5 years of experience
- Strategically plans and manages logistics, inventory, customer service and transportation routes
- Completes a full order cycle by directing deliveries in the most efficient manner
- Directly communicates and negotiates with suppliers, manufacturers, retailers and consumers, while ensuring part quality and fitment
- Consumers include walk-in customers and wholesale accounts
- Identify new target markets and increase sales relations with existing accounts
0-5 years of experience
Work with GM and Honda dealer parts networks.
- Experience using ADP/CDK Drive.
- Answer phones and greet walk-in customers in a professional and courteous
- Build professional relationships with local business to grow sales.
- Use Windows-based systems, including Outlook and Excel, to perform daily
0-5 years of experience
- Received freight and distributed to designated areas.
- Properly billed all of the special orders to all of the active work orders.
- Inspected all of incoming freight and made sure it was not damaged.
- Answered phone calls and directed the calls to the correct departments
0-5 years of experience
Experience in full inventory as well as cycle counting
- Locate needed materials and parts through dealership and outside vendors
- Utilize parts manuals both hard copy and electronic format to identify proper parts for all vehicles being serviced
- Maintain accurate record keeping
- Work directly with Service personals to ensure utmost customer service
- ADP/ Reynolds and Reynolds
0-5 years of experience
- Managed wholesale accounts including high volume body shops
- Provided professional assistance to walk-in retail customers
- Completed Ford and Volkswagen Master Certification
- Knowledge of sales and installation for Boss and Fisher snow
0-5 years of experience
Provide excellent customer service to all customers and vendors.
- Process customer orders and recommend additional parts for repair.
- Assist with daily inventory, receiving, stocking and shipping.
- Keep track of inventory to insure that fast moving parts are stocked and available.
0-5 years of experience
- Maintain inventory and order items as needed
- Contact customers after their parts have arrived
- Assist service advisors with estimates and ordering parts as needed
- Work as a team to make sure customers are taken care of properly
0-5 years of experience
Barcode scanning
- Warehouse planning
- Inventory software applications
- Sales floor experience
- Customer service expert
- Able to read schematics and parts diagrams
- Experience negotiating with wholesale clients
0-5 years of experience
Work with customers everyday
- Answer phone calls
- Keep work area organized, and clean
- Bin checks/Inventory check
- Placed parts orders for both BMW and Mercedes Benz
- Researching a lot on the computer
6-10 years of experience
- Work in all aspects of customer sales retail, shop, and wholesale
- Help to maintain a proper parts inventory by placing parts orders
- Worked for a year and a half as a service writer
- Have knowledge on how to submit warranty claims
- Familiar with both ADP and Automate
0-5 years of experience
- Assist retail customers and technicians; including answering phones
- Assist with parts inventory/record keeping
- Maintain superior level of customer service
- Maintain proper storage of parts/ stock shelves
- Receive and bill all parts
- Ensure department /work area is neat and in order
- Other duties as directed by management
0-5 years of experience
- Order fulfillment and billing for technicians and public.
- Management of inventory with parts management software.
- Customer service for public and professional clients.
- Shipping and receiving.
0-5 years of experience
- Acting as a liaison between the parts department and technicians, retail customers and outside shops
- Ensuring that inventory is correctly stocked and in the proper location
- Communicating with service advisors to ensure parts are ordered correctly
0-5 years of experience
- Greet customers when they come to the parts department.
- Look up parts for customers.
- Pull parts for service department.
- Close out cash drawer.
- Answer phone calls and take orders over the phone for wholesale accounts.
- Parts Counter Sales.
- Maintain Orderly workplace
0-5 years of experience
- Greet customers upon entering the department.
- Answer incoming calls and schedule service appointments.
- Pull and sell parts to customers and ring up sales at register.
0-5 years of experience
- Check in parts daily and control inventory
- Assist technicians and customers with parts
- Contact customers on parts order status
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Parts Advisor
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
