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Retail Assistant Resume Samples
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0-5 years of experience
Drove goals for revenue and margin including 18 months of 20% or greater year over year growth
- Ensured consistent top SMB location in district, regularly top in region
- Spearheaded in-store training classes for customers and peers
- Led off-site community events to highlight company’s leading-edge technology
- Collaborated with business sales team to provide proper solutions to meet and exceed customer needs and close sales
- Oversaw success of product launches, merchandising, and staff adherence to proper sales processes
- Served as member of Leadership Team driving location from “B” level to “A” level store
0-5 years of experience
Earned management trust by serving as key holder, responsibly opening and closing store
- Created visual marketing and styled window displays.
- Developed and implemented merchandising displays to better market and increase sales on high profit margin products
- Established a loyal clientele through customer satisfaction and excellent customer service
- Mastered point-of-service (POS) computer system for retail store
6-10 years of experience
Worked in busy, customer-focused retail environment overseeing and supporting 40+ person staff in driving revenue for cellular phones while ensuring superior customer service. Conducted a variety of administrative operations tasks, including: opening/closing store, cash reconciliation/management, and developing staff assignments according to operational expectations.
- Developed and implemented performance development and training initiatives which optimized staff performance and resulted in continuous surpassing of sales quotas.
- Executed innovative sales expansion strategies which resulted in a 12% increase in monthly sales.
- Received [company name] Employee of the Year Award, for perfect attendance for 3 years.
0-5 years of experience
Generated $30,000 of revenue in a 30-day span
- Assisted in setting and achieving the highest standards in retail execution
- Managed and trained a team of 5 members in a consistent manner with company vision.
- Completed daily Opening, Closing, and Downtown Duties
- Stood in and carried out duties as Store Manager for a 30-day span
0-5 years of experience
Generated sales, and demonstrated and maintained a professional standard of world-class guest service
- Provided training resources in POS, product knowledge, guest service, resort information, and sales
- Recruited, hired, and retained a quality core staff
- Coached and trained team to achieve maximum results
- Managed inventory control and met inventory goals
- Enforced company cash handling policies and procedures, and other loss prevention policies
0-5 years of experience
Communicated with supervisors and subordinates via email, telephone, or in writing.
- Motivated and trained staff to meet daily sales goals.
- Maintained inventory levels and ordered necessary stock.
- Prepared work schedules and monitored customer service levels.
- Assisted in production area and equipment maintenance.
0-5 years of experience
Handled and directed incoming calls, took messages from clients, managed incoming emails and orders for independent consultant to execute
- Pulled and packaged orders for customers
- Prepared invoices for sales, initiated follow-up/customer satisfaction emails to clients to ensure a great experience
- Assisted in clerical/administrative duties including but not limited to: filing, taking messages, sorting and distributing mail as well as cleaning and organizing the workspace
0-5 years of experience
Handled cash operations including deposits, cashiering, and banking
- Monitor and controlled all aspects of loss prevention
- Overseen department responsibilities ensured shipments are done
- Merchandised store according to company polices
- Supervised and motivated a team of 12 within department
- Worked as a unified store team member by assisting in multiple areas
- Hired, trained, and developed 60 employees as part of the management team
0-5 years of experience
- Conducted Day-to-Day Business operation of a small retail store
- Supervised and trained a team of 10 employees, meeting all weekly sales goals
- Scheduled and maintained store inventory
- Oversaw all aspects of customer service
- Responsible for all cash handling, including accounts receivable and accounts payable
0-5 years of experience
Sold upwards of $1,500 of store merchandise and Tickets per shift
- Demonstrated customer service and answered customer inquiries
- Promoted special events and packages for members
- Handled cash and credit transactions
0-5 years of experience
- Performed sales duties for couture clothing and accessories boutique, including working with high-profile clients
- Day-to-day store management including answering phones, utilizing cash register, and managing appointment schedule
- Responsible for opening and closing duties, as well as large cash drops
- Created unique window displays to increase customer traffic and distinguish designers’ clothing lines
- Arranged after-hours appointments for high-profile clients
- Introduced creative promotion, using models to display product lines, which led to increased revenues
0-5 years of experience
Ordered office stock for daily work performance
- Increased sales with excellent customer service levels and developed good
- Assisted with small business management for leads on potential leads
- Trained new sales associates with sales and product knowledge
- LG ambassador, educating colleagues and consumers of the brand and specifications
0-5 years of experience
Achieved 84 new activations in 6 months, surpassing the target goal of 55 over 6 months
- Achieved 192 upgrades, 52 upgrades above the 6 month target goal
- Grossed over $45,000 in 6 months for personal sales made
- Between 2 locations: 200 activations (121% of goal), 454 upgrades (108% of goal), grossed over $101,000 in 6 months
- Hire and fire, lead 2 store locations, train employees on sales process and company policies
0-5 years of experience
Entered data on line for internet orders, kept up in a fast paced environment
- Double checked orders were correct, filed paperwork appropriately
- Managed multi-line phones, answered with a professional script within a few rings
- Processed orders for shipment to customers, expedited quickly and efficiently
- Maintained inventory, kept track of supplies and ordered more when necessary
0-5 years of experience
Responsible for branch attaining consumer product goals
- Partnered with lead teller to maintain high compliance standards and achieve 100% audit scores
- Responsible for coaching and training staff of seven
- Team lead for the expansion / acquisition team
- Managed the overall sales, service and operational performance of a branch banking office in unison with the Branch Manager
- Opened checking and savings accounts, handle loans, order checks and provide other customer services
- Coached, guided and directed branch staff, on sales and service activities related to consumer and small business deposits, investments, lending and other products
- Developed and maintained close relationships with assigned internal partners, such as Mortgage Loan Originators, Business Banking Officers, Cash Management Officers, Financial Advisors and Commercial Banking Relationship Managers
- Hired, trained, managed and motivated team members
- Made decisions regarding branch employees and customers
- Facilitated branch staff meetings to recognize team successes, changes to products, systems, policies and procedures
0-5 years of experience
Quality control; assist store manager in meeting monthly production plan as directed.
- Assist in completion of store staff work schedules, as directed by store manager; met company needs while staying within budgeted hours.
- Maintain proper opening and closing procedures; ensures safety and security measures at all times.
- Effectively maintain a safe environment for all employees, participants and customers.
- Ensure 100% cash register accountability and accuracy for all employees on a daily basis.
- Assist customers with questions and concerns; consistently maintain customer satisfaction.
10+ years of experience
Trained and scheduled cashiers, provided counseling and coaching.
- Ensured customer satisfaction by interacting with them and provided
- Supervised associates with day to day tasks and assignments.
- Performed cash audits, ordered large amounts of change for the banks in the shops.
- Responsible for store presentation, ordered merchandise.
- Volunteered to work in both terminals 1 & 2 when necessary.
10+ years of experience
Trained and scheduled cashiers, provided counseling and coaching.
- Ensured customer satisfaction by interacting with them and provided
- Supervised associates with day to day tasks and assignments.
- Performed cash audits, ordered large amounts of change for the banks in the shops.
- Responsible for store presentation, ordered merchandise.
- Volunteered to work in both terminals 1 & 2 when necessary.
0-5 years of experience
Supervised and managed team to drive product sales and customer engagement.
- Interfaced with clients and educated them about products and services.
- Participated in planning and driving all retail and sales activities at my branch.
- Developed and executed sales promotions ideas and concepts for different product units and categories.
0-5 years of experience
- Handled front of store operations, opening and closing
- Assisted with training newly hired staff
- Developed and implemented promotional activities
- Demonstrated ability to work well alone and with co-workers
0-5 years of experience
Performed above and beyond customer assistance to comfort the customer in all needs.
- Demonstrated the ability to be of assistance and to show initiative to customer’s future purchase.
- Utilized Supply Management skills for ordering store supplies for inventory and future sales.
- Expedited orders for customers.
- Maintained vendor listing for future cost savings.
0-5 years of experience
Ran the day shift for a large travel center
- Managed over 30+ people, ranging anywhere from 10-18 people at any given time.
- Perform counts for product in the travel center, the deli, and the attached Subway and the attached sit down diner.
- Increased key area sales performance of the store by roughly 25% coaching on suggestive selling tactics at the point of sale
- Performs closing duties such as safe counts, register breaking and counting, bank deposit, audits, and payroll
- Extremely focused on sales coaching and technique
0-5 years of experience
Responsible for providing exceptional customer service and managing cash receipts
- Ensure adherence to all company policies, procedures and guidelines
- Responsible for selling clothing and accessories
- Successfully lead the team to achieve top credit card sales
- Contributed to the sales team by assisting with daily store operation tasks
0-5 years of experience
Operated a cash register for cash, and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layout.
- Cleaned and organized the store, including the check and displays
- Handled all customers’ relations issues in a gracious manner and in accordance with company policies.
- Welcome customers into the store and helped them locate items
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting room.
- Determined customers’ needs by asking relevant questions and listening actively to the responses.
0-5 years of experience
Assisted various customers with inquiries and purchases
- Balanced cash register and exceeded sales expectations
- Assisted in displaying merchandise throughout the sales floor
- Maintained cleanliness and appearance of the store
- Entrusted as a key holder to the store
6-10 years of experience
General retail responsibilities: inventory, sales, calculated item pricing, received orders, etc.
- Tracked daily sales and generated corresponding reports.
- Flagged invoices for payment, corresponded with vendors, and resolved vendor issues.
- Interfaced with vendors and business owner.
- Managed invoice/vendor filing and general store records.
0-5 years of experience
Opens/closes store in absence of store manager. Assists in operating the retail store to include: managing retail team, safe accountability, exchanging money, customer service, setting up displays and other merchandise, cleanliness of store.
- Assisted with management of the production side of the store to include: running the production team with production manager was unavailable, pricing/producing merchandise for sales floor, accepting donations.
- During time as assistant manager, increased sales in all the different departments. Worked with and trained team with the proper way of placing products on the floor.
- Brought energy and charisma to the store. Always on the move, helping all other team members.
0-5 years of experience
- Maintained hours and budgets required of the company.
- Composed and prepared weekly employee schedules and trained new hires.
- Built and merchandised store displays and stock.
- Counted and prepared daily sales and bank deposits.
- Provided excellent customer service.
- Continually worked to increase growth thru sales and creative merchandising.
0-5 years of experience
Provided excellent customer service to students to pick up textbooks from the store.
- Showed initiative to answer customers’ questions.
- Refilled the shelves with new textbooks, office supplies from the warehouse.
- Trained as a cashier and a greeter.
- Learned to make boxes, leading an order environment for customers to check out.
0-5 years of experience
Specialize in all candy and packaged food retail merchandise within 10 concepts which consists of 68 locations and averages an order total of $ 131,662 monthly.
- Manage 60 suppliers by building relationships, setting expectations, forecasting product needs, negotiating costs, writing orders, tracking deliveries, and making sure invoices are paid.
- Analyze historical data and the current trends to identify the wins and opportunities for each concept.
- Helped to organize the store set ups with the grand opening of The Golden Nugget- Lake Charles
- Helped company with implementing the transition into Oracle by validating items and working with support team to fix malfunctions in the operating system.
0-5 years of experience
Duties as a Retail Assistant consisted of providing customer service to incoming clientele.
- Assisted on completing engraving orders on a variety of items.
- Provided pricing information for screen printing and embroidery to inquiring customers.
- Primarily provided services for Central Intelligence Agency.
0-5 years of experience
Receive and process customer monetary transactions, maintaining accuracy
- Responsible for training over 25 incoming team members on cash register, sales floor, service desk, and also policies and retail procedures
- Responsible for reporting sales projection and percentages. Assign work to team members based on priorities, along with selective consideration of the difficulty and requirements of assignments
- Maintains store shelves by observing displays of company products; removing damaged or freshness dated products; tidying store shelves; providing optimum presentation of store products
- Maintain professional and technical knowledge by attending additional store training
- Handle 6 phone line system with customers inquires, resolving multiple customer related issues ensuring customer satisfaction
0-5 years of experience
Managed three (3) 24-Hour Stores and Twenty-two (22) Associates, across two shifts, $6M+ budget
- Provide operational and personnel guidance/support, research/troubleshooting, product and supply distribution
- Prepare daily, weekly and monthly financial/product reports using STS Systems Management
- Initiate/maintain/implement procedural operations; Create/maintain product Records/Ordering thru PeopleSoft.8
- Working, in-depth knowledge of POS Transaction, STS Merchandising Systems
- Increase revenue through creative merchandising, create/maintain product handling records
- Achieve sales/profit goals through effective integration of creative merchandising, financial planning and controls
6-10 years of experience
Manages quality operations, evaluates current processes and procedures to identify opportunities.
- Considers the relative costs and benefits of potential actions to choose the most appropriate one for maximizing efficiency, effectiveness, and productivity.
- Supervises the performance of direct reports and recruits, hires, and retains associates. Creates and contributes to an environment that respects and supports associate opinions and input.
- Recommends and implements strategies and action plans to promote customer retention and sales, advises on and resolves complex or sensitive customer issues.
- Develop and executes sales strategies that create opportunities for new growth.
- Managed 400 plus associates and oversee $105 million in sales.
6-10 years of experience
Manages quality operations, evaluates current processes and procedures to identify opportunities.
- Considers the relative costs and benefits of potential actions to choose the most appropriate one for maximizing efficiency, effectiveness, and productivity.
- Supervises the performance of direct reports and recruits, hires, and retains associates. Creates and contributes to an environment that respects and supports associate opinions and input.
- Recommends and implements strategies and action plans to promote customer retention and sales, advises on and resolves complex or sensitive customer issues.
- Develop and executes sales strategies that create opportunities for new growth.
- Managed 400 plus associates and oversee $105 million in sales.
0-5 years of experience
Manage store operations with key-holder responsibility; open/close store
- Contributed to highest percentage to plan in spring/winter of 2013
- Emphasizes customer loyalty program to customers
- Increase repeat business by confirming customer satisfaction before closing Interaction
- Observe and coach associates in sales floor techniques and customer service skills
- Accountable for overall visual appearance of store, cash wrap, and daily bank deposits/verifications
- Restored organization to stockroom, financial, and operational reports, records and documents
0-5 years of experience
Specializing in excellent customer service for one of the leading
convenience stores in the Midwest.
- Responsible for providing outstanding customer service to all guests
- Proven ability to suggest and inform customers of product offerings and services
- Accountable for operating cash register and balancing drawer every shift
- Responsible for ordering supplies and ensuring all supplies were adequately
- Effectively cleaned, stocked and maintained the entire store
- Assisted with managing employee time schedules ensuring all shifts were
- Trained all new staff as needed
0-5 years of experience
Independently prepared and organised customers online orders
- Advised customers on purchasing their products
- Used the store’s online database to update customers online orders
- Professionally dealt with customers orders over the phone
- Resolved customer queries and complaints with professionalism and courtesy
- Maintained high standards of stock, presentation and cleanliness throughout the store
0-5 years of experience
- Led a team of 8 sales associates to meet sales goals of up to $12,000 during peak times.
- Instrumental in coordinating efforts to build/teardown 2 physical store locations.
- Trained 8 sales associates in the areas of POS systems and customer service.
- Handled up to $8,000 in sales per shift during peak times.
0-5 years of experience
- Responsible for managing 20-30 employees at one given time.
- Maintained a good rapport with all customers in order to achieve outstanding customer service.
- Managed and delegated all projects such as stock work, resetting parts of the store, and general cleaning.
- Networked at multiple levels to recruit new employees with great customer service and work ethic to better the company and the employees themselves.
- Resolved customer issues and makes sure they leave the store happy.
0-5 years of experience
- Facilitated the Grand Opening of University Towne Center location
- Interviewed, hired and trained new personnel
- Managed substantial product inventory
- Designed visual merchandising to maximize sales trends
- Interfaced with corporate payroll, buyers, human resources, and management staff
- Floor supervision and operation
- Provided consistent leadership and strong motivation to sales staff on a daily basis
6-10 years of experience
Review store goals with Staff and ensure all is being done to obtain store quota (our store is ranked number 1 in a market of 12 )
- Coach Representatives on store metrics according to performance at time of the month.
- Create action plans as to how we will achieve store goals.
- Think of new ideas/ ways of exceeding store goals within policy.
- Trainer. In charge of training new employee’s on sales, techniques, rules and regulations.
- In charge of inventory (shipping and receiving on a daily basis) and conducting store counts once a month
0-5 years of experience
Maintained an attractive sales floor and neat work area.
- Assisted customers with inquiries regarding clothing advice, tips, and product knowledge.
- Organize merchandise and stock inventory.
- Unstock shipments and arrange floor displays.
- Provided great customer service and treated customers with dignity.
- Provided cashiering services and money handling.
6-10 years of experience
Manage sales team of 11 employees responsible for 1.59 million dollars in revenue per year.
- Proven track record for superior sales planning and execution through internal and external events.
- Work diligently with my direct reports on driving sales, reducing churn and demonstrating the right actions that come with being a high performing sales people.
- Communicate process improvements to team utilizing reports and coaching behaviors.
- Perform operational duties, observe/maintain inventory, returns, restocking and ordering supplies on a weekly/monthly basis and/or order when necessary.
0-5 years of experience
- Unpacked and sorted incoming items, cleaned display cases, shelves, and aisles.
- Priced and organized items for customer purchase, compared merchandise invoices to items received to ensure that shipments are correct.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Trained and supervised new employees.
0-5 years of experience
- Ordered and maintained replacement supplies in the store.
- Processed customer payments by cash, credit cards and gift cards.
- Provided floor sales assistance on a broad inventory of footwear and socks.
- Key-holder position involving opening and closing the store, as well as maintaining cash drawers.
0-5 years of experience
Operated cash register, handling over 90 transactions on average daily, as well as counted money to ensure amounts were correct
- Responsible for solving customer complaints and providing information regarding products
- Unpacking and checking on all new stock deliveries
- Maintained overall cleanliness of the store, and responsible for making sure all aisles were in order
- Maintained thorough knowledge of store merchandise, and responsible for selling in store credit cards
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[Retail Assistant]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
