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Retail Sales Assistant Resume Samples
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0-5 years of experience
Researched and resolved account information issues for customers improving customer satisfaction and client retention by approximately 20%.
- Verified and processed brokers and clients account application information resulting in approximately 15 plus new accounts monthly.
- Accurately allocated 10 – 15 daily trades valued in excess of $5,000,000 among approximately 200 accounts.
- Calculated and implemented quarterly fee billing for 350 plus accounts.
- Managed workflow approvals processed to increase productivity by 20%.
0-5 years of experience
Executive Assistant to Marketing Director handling major promotional events & planning
- Assisted ten sales executives to promote increased sales & promote new businesses
- Worked with clients to maximize visibility and value of their businesses to the public
- Coordinated advertising schedules and materials; directly assisted clients with design and ad copy in a fast-paced environment to meet constant deadlines; follow-up with billing and credit
- Trained and supervised two interns for the sales department
0-5 years of experience
Partnered with Retail Sales Store Manager to perform daily store operations including scheduling, budgeting and inventory.
- Achieved Tier Champion status, maintaining top rank in multiple categories against more than 8 other stores in the district.
- Recognized as District Champion for [company name], returns, and audits.
- Established as Training Champion for 8 stores within the district, implemented programs to train Sales reps and support staff using PEAK results coaching techniques.
- Addressed customer concerns and assisted with product questions, billing disputes and account inquiries.
0-5 years of experience
Established and maintained relationships with up to 20 clients on a daily basis to generate higher percentage of sales
- Handled all customer concerns in a proactive and positive manner
- Maintained the sales floor in 3 of the company boutique locations, minimized clutter and ensured merchandise fixtures were organized and fully stocked
- Produced designs and displays for the store windows to promote the store’s merchandise
10+ years of experience
Provided friendly sales assistance to owners and their pets in high traffic, specialty pet boutique
- Responsible for Opening/Closing procedures, cash drawer, stock and overall store appearance
- Recorded and processed custom orders by phone and in person
- Coordinated and expedited appointments for weekly and annual fundraisers and store events
0-5 years of experience
Greeted and acknowledged all customers
- Provided courteous and knowledgeable customer service in every area of the store
- Kept the selling floor to operational and visual standards both during the day and at the end of the day
- Ensured correct placement of merchandise throughout the day
- Assisted customers in making purchases and coordinated outfits
- Maintained and labeled all merchandise in the stockroom by category (e.g., designer, sale, hung vs. folded)
0-5 years of experience
Increasing levels of responsibility starting in the Warehouse before moving to several of the retail locations
- Responsible for sales at two location that did $1.3 million in sales annually
- Performed sales responsibilities, inventory control, orders, and shipping and receiving
- Received and organized orders received by phone as well as email
- Worked with vendors to receive parts and keep the inventory system updated
0-5 years of experience
Duties included handling trouble shooting process and procedures in association with company guidelines to help customer’s handset issues in both a retail and call center environment. Duties included providing understanding of the situation, step by step resolution, and making a decision whether the device needed replacing based on qualified warranty replacement or insurance claim. Collection position was a transfer from one state to another. Moved into a fast paced inbound call center environment meeting and exceeding company expectations based on speed of service, and dollar amount to collect.
- Payroll reporting, sales analysis spreadsheets, scheduling.
- Met and exceeded all company expectations in every role.
- Providing feedback based on Sales Goals to Retail employees.
- Handle Escalations from Level One and Level Two Call Center Technicians.
- Implemented automated payment arrangement via the IRU (Integrated Voice Route system); this allowed the customer to make arrangements to make payment without speaking to customer service directly. Cost savings for the company was estimated at 20 FTE @ base salary of $21,500 = $430,000 annually.
0-5 years of experience
Assisted store management with coordination, organization, and implementation of new merchandise
- Trained staff members on product placement to increase sales
- Conducted New Hire training of up to three people at a time
- Worked with management team and communicated store progress updates
0-5 years of experience
Greeted customers and ascertained customers’ needs.
- Organized racks and shelves to maintain the visual appeal of the store.
- Helped customers with questions, problems and complaints in person and via telephone.
- Processed cash and credit payments rapidly and accurately.
- Documented all customer inquiries and comments thoroughly and quickly.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Completed all cleaning, stocking and organizing tasks in assigned sales area
0-5 years of experience
Welcomed all customers and made a connection with them by asking questions and listening to their need
- Ensured all inventory and pricing directives are implemented
- Analyzed weekly and daily key performance results
- Participated in merchandise placement through planograms, shipment processing, and store recovery
- Handled the control of inventory and financial processes
- Maintained and documented inventory of salvaged, donated, and less than case freight
- Maintained selling floor presentations, and restocked material as needed
- Handled all returns courteously and professionally, and performed other duties as assigned.
0-5 years of experience
Assisted two retail brokers with the maintenance, management, and administration of approximately 500 retail and institutional accounts.
- Executed buy and sell orders for stock, bond, and option trades.
- Detected and resolved all trade discrepancies pertaining to client accounts.
- Interacted daily with high net-worth clients and responded to all requests.
- Attended company road shows and management presentations, then provided brief commentaries/summaries/suggestions to brokers and clients.
0-5 years of experience
Organized and set up store display cases and retail areas
- Assisted customers with product selection and inquiries, as well as investigated and resolved customer complaints
- Placed purchase orders and maintaining inventory and stocks
- Balanced the cash register; administered bookkeeping at the end of each day, week; and handled bank deposits and change withdrawals
- Maintained the cleanliness, organization and overall appearance of the store and workstation
- Accomplished a variety of tasks simultaneously, including staff training, and general management
- Utilized organizational, multitasking, and interpersonal skills to foster motivating, positive work environments
0-5 years of experience
Ensured that sales slip with package contents matched to reduce any loss in inventory.
- Also assisted in ensuring sales person was listed on contents for commission disbursement.
- Greeted customers and answered any questions using Trilingual skills for easy communication.
- Provided Janitorial assistance after closing to keep a clean and clear work space for opening.
0-5 years of experience
- Initiated and followed through on independent projects to ensure efficiency and productivity of each broker.
- Helped with account prospecting.
- Provided account information to clients, quote securities, prepared correspondence and performance charts for clients.
- Monitored daily trade reports to confirm proper executions.
- Maintained money market accounts and posted trade executions.
- Reviewed and resolved client sales inquiries and most situations of intricacy.
0-5 years of experience
Primary responsibilities: to provide high quality support services to the Director of Retail Sales
- Assisted with presentations, pitches, and buyer/vendor elations
- Managed outside sales representatives
- Created presentations for sales meeting, training events, and trade shows
0-5 years of experience
Exceeded monthly budget expectation through implementing strategic product placement and outstanding customer service skills
- Achieved monthly bonus through exceeding forecasted budget every month of hire
- Responsible for product line development and inventory management
- Responsible for staging visual marketing and product display
- Recognized for excelling in customer service and sales by senior level executives
6-10 years of experience
Organized and operated employee recognition program
- Demonstrated ability to learn and utilize multiple proprietary business systems, software and processes
- Responsible for all aspects of planning and executing quarterly and annual sales meetings.
- Tracked and reported sales numbers for entire retail side of the organization
- Assisted employees with career development plans
- Completed additional training and responsibilities to fulfill Personal Banking role.
- Proficient typing skills 50+ wpm
0-5 years of experience
Supervised the cashiers and other store assistants, ensuring that they are performing their duties accordingly.
- Communicated with suppliers regarding order placements, buy-backs and factory defects.
- Oriented new employees on store regulations and ensured that store policies are strictly observed.
- Coordinated with employees the importance of high quality of customer service.
0-5 years of experience
Provided excellent customer service; efficiently completed transactions while adhering to accurate cash register balances.
- Managed all golf equipment and apparel sales; supervised inventory control.
- Designed eye-catching merchandise displays to increase sales and improve store appearance.
- Assisted golf professionals with scheduling and planning major tournaments.
0-5 years of experience
Greeted customers and assisted with their purchases and special orders
- Maintained the visual appearance of the storefront window by dressing the mannequins with the latest fashions
- Performed cashier duties
- Assisted with stock maintenance and periodic inventory counts
6-10 years of experience
Assisted Financial Consultants in buying and selling of Government Treasuries, Agencies, Mortgages, Corporate Bonds, Stocks, Stock Options, Mutual Funds, Money Market Items, Repos and Certificate of Deposits.
- Troubleshoot client problems, translate statements and wire funds.
- Coordinated seminars and special promotions.
- Prepared, typed and sent correspondence and reports.
- Opened new accounts updated existing accounts.
- Collaborated with CPA’s and clients accessing and maintaining cost basis of assets.
0-5 years of experience
- Created and distributed interoffice memos and correspondence
- Answered phones, operated office machines, (fax, Scanner, photocopiers)
- Performed data entry and prepared Spreadsheets using excel
- Researched information for departmental reports
- Maintained alpha-numeric filing systems
0-5 years of experience
Greeted customers in an efficient and courteous manner; assisted with fashion selections
- Processed purchases in fast-paced trendy retail fashion store catering to juniors
- Met sales goals, consistent upselling
- Provided sales floor assistance, merchandise organizing/stocking and store cleanup
- Accurately collected and processed credit card and cash payment transactions for purchases and returns utilizing computerized scanner and register
- Consistently balanced cash drawer at the end of shift with 100 percent accuracy
- Responsible for the close out and nightly bank deposits
0-5 years of experience
- Assisted in daily operations of four financial advisors.
- Provided stock quotes, answered client questions, and solved operational problems.
- Transferred accounts, prepared research documents, and cut checks.
0-5 years of experience
Prepared sales presentations for Retail Sales Team
- Coordinated with manufacturing plant regarding timing and action
- Acted as liaison between Art Department and outside licensing groups for licensed product
- Assisted in cross-department projects as requested
0-5 years of experience
supervisor of 12 sales associates accomplishing defined tasks such as developing/implementing policies and procedures that guide or support service
- ensured all personnel and department policies and procedures are followed
- processed transactions in a timely professional manner; meeting or exceeding store sales goals
- provided constant coaching on meeting or exceeding customer service goals
- composed staff schedules
- accepted additional duties or sharing responsibilities during busy seasons and or requested by Sales
6-10 years of experience
Assisted Financial Consultants in buying and selling of Government Treasuries, Agencies, Mortgages, Corporate Bonds, Stocks, Stock Options, Mutual Funds, Money Market Items, Repos and Certificate of Deposits.
- Troubleshoot client problems, translate statements and wire funds.
- Coordinated seminars and special promotions.
- Prepared, typed and sent correspondence and reports.
- Opened new accounts updated existing accounts.
- Collaborated with CPA’s and clients accessing and maintaining cost basis of assets.
0-5 years of experience
Improved membership sales and solicitation amongst staff
- Increased sales by improving merchandise selection and displays
- Performed store operations that included bank deposits, merchandise transfers, inventory tracking and more
- Trained the retail staff department to use the fundraising & CRM program “Altru” (Blackbaud)
0-5 years of experience
Assisted customers with merchandise inquiries.
- Performed transactions at the cashier’s desk.
- Responsible for returns of clothing purchased.
- Helped maintain store inventory by restocking shelves and racks.
- Evaluated sales of store stock.
0-5 years of experience
Responsible for upkeep of store’s decor
- Assisted customers with retail sales and fitting
- Performed security watch on shows and time away from the store
- Introduced new clientele to the store
0-5 years of experience
Packaged and sold solutions for customers based on limited description of requirements
- Provided advice for customers in response to their queries and issues
- Set up display units and endcaps (e.g. TV’s with game consoles and sound systems, PCs with theft
- Assisted with various other tasks (e.g. installation of additional wireless security cameras in high-risk
0-5 years of experience
Provide exceptional guest experiences and phenomenal customer service
- Showcase superb interpersonal skills, communication and maintained a positive can-do attitude
- Effectively manage assigned areas, multi-task and work flexible hours
- Perform inventory control of products based on merchandise usage and projected customer needs
0-5 years of experience
Provided customer service by greeting and assisting customers.
- Supervised employees in sales, inventory control, and cash/credit card receipt reconciliation.
- Monitored sales activities and recorded them in spreadsheets, cash handling, and daily sales.
- Administrative support: Included staff additions and development as well as general office and clerical work.
0-5 years of experience
- Supported three Retail Brokers with daily duties such as client account inquiries, transactions (stock trades, wiring funds, etc.), trade error resolution, and new account filing.
- Assisted in self-promotion of Brokers to attract and retain new customers. Creation & assembly of marketing collateral.
- Proactive in problem solving while acting as a liaison between brokers and clients.
- Recruited internally to begin Broker Sales Training program. Duties included cold calling to build extensive client base and planning/attending investor seminars, continuing to assist brokers’ needs.
0-5 years of experience
Created a new updated version of the company’s Price Guide. Updated it weekly with up to date price changes and new inventory items.
- Worked hands on with Inventory- incoming with entering purchase orders, made sure inventory was accurate while in the warehouse, and exiting with the right items shipped.
- Personally did weekly price changes to ensure correct invoicing.
- Created relationships over the phone with customers to improve sales and margins.
- Every day computers tasks involving Microsoft Word, Excel and Outlook.
- Helped with marketing manager from time to time. Created name of new line of packaged potato, Fast and Fresh as well as named the company’s mascot, Tater Todd.
- Entered daily orders (data entry)
- Assisted with sorting invoices and receivers for the Accounts Payable Department.
0-5 years of experience
Assists the store manager in all aspects of store operation including selling, employee management, customer relations, stock, visual merchandising, asset protection and training.
- Additionally, in the absence of the store manager, the assistant assumes all managerial duties.
- Participated in structured management training program, preparing the assistant for the responsibilities of store manager within a 6-9 month timeframe.
- Ensure products are on display, functioning properly
- Work with store management to ensure adequate levels of in-store inventory
- Ensure all point of purchase (POP) materials are placed properly and in full compliance with store guidelines.
0-5 years of experience
- Served as the initial point of public contact.
- Contacted shipping for retrieval of packages for customers.
- Received payments by cash, credit card or checks.
- Assisted customers in locating products in showroom.
- Ensured products are well displayed.
- Maintained the showroom/checkout areas clean and well organized.
0-5 years of experience
Assisted customers with the purchasing of various clothing items and accessories
- Processed refunds and returns of items previously bought
- Stocked/displayed clothing on racks and tables
- Assisted with fitting rooms, helping customers try on or fit merchandise
- Bagged or packaged purchases, and wrapped gifts
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
6-10 years of experience
Processing sales leads and assuring leads are directed to the appropriate staff member.
- Processing sales data, sales progress reports and other sales related records and reports.
- Answering telephone calls, conveying messages, and monitoring the flow of e-mail.
- Answering routine product questions and directing questions to appropriate personnel when necessary.
- Processing payments of various kinds
- Dealing with customer complaints
0-5 years of experience
Helping customers on the sales floor, offering face to face advice to customers on the stores products.
- Processing returns and refunds as required with company procedures.
- Unpack items and display on shop floor for display.
- Handling customer complaints in a calm manor.
- Operating the till and accurately handling cash, cheques, credit/debit card transactions.
- Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety regulations.
0-5 years of experience
Assisted customers with the purchasing of various clothing items and accessories
- Processed refunds and returns of items previously bought
- Stocked/displayed clothing on racks and tables
- Assisted with fitting rooms, helping customers try on or fit merchandise
- Bagged or packaged purchases, and wrapped gifts
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
0-5 years of experience
Using market and customer information to assist in the development of brand plans.
- Smiling, greeting and making eye contact with every customer.
- Talking to customers, finding out their needs, and then offering advice.
- Handling customer complaints and returns.
- Retrieving stock, showing it to customers and then putting it away.
- Liaising with the suppliers to ensure that stock is delivered on time.
0-5 years of experience
- Responsible for the management of the stockroom
- Balanced inventory stock in the sales department, assuring that supply matched
- Handled accounting for inventory
- Responsible for building successful customer relationships
- Provided fashion consultations to customers
- Assisted customers with concerns relative to product, promotion, and pricing
0-5 years of experience
- Managed a team of 25 people in a $6 Million department
- Trained and developed my team through meaningful dialogue to gain trust and buy-in
- Worked closely with our Regional Manager to execute brand unity
- Participated in weekly corporate meetings to plan sales goals and discuss logistics
- Create enthusiastic environment for customers through brand knowledge
0-5 years of experience
Playing a vital role in promotional campaigns by delivering the highest standards of customer service, and by getting behind key offers and promotions in-store, helping customers to discover the range of products that we have to offer and responding to every customers’ needs and requests.
- Smiling, greeting and making eye contact with every customer.
- Talking to customers, finding out their needs, and then offering advice.
- Handling customer complaints and returns.
- Retrieving stock, showing it to customers and then putting it away.
- Liaising with the suppliers to ensure that stock is delivered on time.
0-5 years of experience
- Responsible for Cash, preparing and keeping workplace supervised and organized.
- Set up Hotel tours for quest and explain to them the different game activities and events in the hotel to expand their excitement.
- Service hotel rooms and met the guest needs.
- Stock and maintained linen and supply closet.
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[Retail Sales Assistant]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
