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6-10 years of experience
Improved store performance through hands on coaching and training for approximately 140-200 employees
- Increased service sales leading store to become top 10 within the company
- Consulted and facilitated district Assistant Manager, Supervisor, and New Employee Inductions as needed by district staff.
- Responsible for entire employee relations process including on-site recruitment, interviews, on-boarding, coaching, training, performance development, and termination.
- Most recently was a Services Manager that developed an underperforming team, in to a company leading sales and service precinct, through increasing the customer, employee and shareholder experience.
0-5 years of experience
Computed sales prices, totaled purchases and processed payments as well as operated a cash register to process cash, check, and credit card transactions.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Identified, developed and evaluated marketing strategies based on knowledge of market trends.
- Recruited retail talent for the company by publicizing job and intern availability on social media websites, and job boards.
- Created and managed official company social media programs, including Internet forums, blogs, social networking applications, and message boards, which facilitated and increased customer interaction and sale by 83%.
- Assisted customers, and addressed customer inquiries and resolved complaints by exchanging merchandise, refunding money, and adjusting bills.
- Recommended merchandise based on customer needs, latest trends, product quality, value, and style increasing monthly sales by 24%.
- Coordinated pre-show and post-show activities, and marketing at trade shows, pop up stores, runway shows, and other events.
- Maintained visually appealing and effective displays for the entire store as well as winning four merchandising display contests.
- Maintained and replenished stock shelves, as well as processed shipments and transactions, which fulfilled customer needs to ensure product availability.
- Managed the complete redesign and launch of the company’s website and social media accounts in a month.
6-10 years of experience
High volume convenience store
- Ordered, received and stocked merchandise
- Sales and cash management reporting
- Recruited, hired and managed staff
- Assisted customers and enhanced customer satisfaction through special orders
- Increased lottery sales by 15% through consistent cash promotional methods
- Streamlined inventory control through use of database management
- Increased monthly sales by 10% by introducing new products
6-10 years of experience
High volume convenience store
- Ordered, received and stocked merchandise
- Sales and cash management reporting
- Recruited, hired and managed staff
- Assisted customers and enhanced customer satisfaction through special orders
- Increased lottery sales by 15% through consistent cash promotional methods
- Streamlined inventory control through use of database management
- Increased monthly sales by 10% by introducing new products
0-5 years of experience
Successfully executed all duties as an Assistant Manager for two retail establishments.
- Provided exemplary customer service to all patrons and staff of retail businesses.
- Responsible for opening and closing several retail operations.
- Trained, managed and supervised a team of up to ten employees, volunteers and community service personnel.
- Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth.
0-5 years of experience
Managed the revenue generated and handled all documentation of store income and bank transactions.
- Managed seven cashiers regarding store schedule, work schedule, and performance feedback.
- Designed and administered cashier customer service and register training.
- Designed formal presentation of merchandise set up and replenishment.
- Managed all escalated customer relationship issues.
- Maintained store financial records and reports.
- Assisted store manager with all employment issues such as performance issues, hiring process and firing process.
0-5 years of experience
Worked closely with the district manager to formulate and build the store brand.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling
- Created and directed sales team training and development programs.
- Trained staff to deliver outstanding customer service.
- Maintained daily record of all transactions.
- Addressed customer inquiries and resolved complaints.
- Trained in negotiations and time management.
- Maintained friendly and professional customer interactions.
0-5 years of experience
- Achieved operational excellence by developing and implementing tools to ensure processes of $1.3 million store performed at peak efficiency
- Monitored KPIs and executed results-focused business plans to develop constant or increased business trends. Consistently outperformed LY results and led district in quarterly contests
- Organized and resolved all administrative and human-resource responsibilities. Including closing payroll, maintaining store calendar, resolving I.T. issues, transfers, floor-sets, shipment, and scheduling
- Improved hiring process, including sourcing and screening candidates through networking and recruiting events. Authored interview guides, aligning and training all managers within interview process
- Implemented and authored operational tools to elevate team engagement, effectively driving sales by instilling a culture of ownership and accountability
0-5 years of experience
Maximize and drive sales and profit by overseeing guest experience throughout the entire store.
- Improves and maximizes store productivity by maintaining best practices and developing talent.
- Create a fast-paced, energetic environment that delivers a consistent brand experience for guest and team members.
- Developed and oversaw 100 + team members for a $52 million store.
- Strive to achieve sales goals and controllable budgets.
- Recruit, develop and retail talented team members.
- Act as a leader on duty by responding to guest and team member concerns, as well as opening and closing the store and ensuring the perimeter and personnel are secure.
- Increased store Guest Experience scores from 75% to %1.02 by encouraging teamwork and creating engaging activity structures.
- Achieved solid 0.68 Target RedCard Conversion average- before arrival store averaged 0.43 company goal being 0.60
- Accomplished 3.53 green Guest Survey Scores – store averaged 2.49 company goal being 3.50.
6-10 years of experience
Coordinates and solicits donations/prize awards for specific exhibition events resulting in 50% increase fundraising growth.
- Selected to be cross trained in other departments throughout museum.
- Selected to promote and market museum events and art classes through several social media channels.
- Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
0-5 years of experience
Oversaw and managed daily operations of a busy retail chain store
- Interviewed, hired, trained, and developed staff
- Oversaw staff (50 more)
- Ensured merchandise set according to sales planned
- Ensured employees complied with established security, sales, and record keeping procedures/practices.
0-5 years of experience
Scheduled staff and monitor timekeeping compliance and payroll calculations
- Defined targeted quantitative and qualitative objectives and ensure achievement by analyzing results, verifying monthly activities and setting up yearly assessments, with consistent follow-up
- Reacted to the needs of the business; recognize problems, analyze causes, generate alternatives and solutions, identify top sellers, slow sellers and fulfillment of merchandising strategy. Achieve professional growth and training of the staff, by constantly stimulating them to be up-to-date in the Fashion industry.
- Developed brand consistency is upheld in the store and merchandising standards are consistently met. Trained all employees to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company. Motivated and develop support staff to meet store goals /objectives.
- Interviewed job candidates and made staffing decisions.
- Increased sales volume by 20% in less than 2.5 years.
- Promoted from Team Leader to Assistant Manager within 7 months.
- Managed staff of 106 sales associates, 10 team leaders and 7 assistant managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Trained and developed new associates on POS system and key sales tactics.
- Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
6-10 years of experience
Executed daily store operations and fresh departments.
- Trained employees in food safety and sanitation.
- Established and implemented policies, goals, objectives, and procedures for departments.
- Supervised employees, scheduled work hours, and resolved conflicts.
- Restructured and improved moral of the departments along with productivity.
- Enforced safety, health, and cleanliness standards.
0-5 years of experience
HR Responsibilities – Interview, hire and safety train all seasonal employees and file all proper paper work
- Train & Coach – ensuring that all employees are trained and coached in providing excellent customer service experience
- Open/Close Store Operations – Counting all opening and closing registers, entering all daily sales reports and goals
- Stockroom – Incoming/Outgoing packages per UPS – Scan products to make sure they are properly priced and placing them in their proper place in the stockroom or restock the sales floor
- Team Detailed Display Arrangements – Change and move displays according perimeter pack provided by corporate headquarters, making sure that signage is in place and cellos are made for easy gift giving
6-10 years of experience
Assisted customers with product selection; operated the lottery machinery.
- Arranged stock on shelves and racks in sales area.
- Ordered merchandise and prepared requisitions to replenish merchandise on hand.
- Answered customer complaints and inquiries.
- Locked and secured store.
0-5 years of experience
Assisted the store Manager with all administrative duties
- Received incoming calls and transferred to the request individuals and scheduled appointments
- Assisted customers with merchandise
- Promoted the business around the community
0-5 years of experience
- Trained and motivated staff, evaluated individual and company SWOT analysis, increased customer retention, and effectively communicated to all management
- Attended management training
- Created new, innovative policies and procedures that improved the efficiency of the stores
- Received inventory, input data, distributed between stores, and designed retail layout
- Continuous education and wide realm of technical acquaintance
- Administered marketing, event planning, and purchasing
- Business accounts expert and outside sales producer
10+ years of experience
Oversee daily business and receiving operations for 11.5 million retail location. Promoted through company locations, supervising staff of up to 60.
- Knowledgeable of several management positions of company, including sales floor manager, customer service, merchandising manager, and operations manager.
- Consistently met or exceeded all goals for company S.O.P. to ensure compliance and expectations.
- Manage scheduling, vendor pay outs, inventory control and store supplies.
- Process and prepare merchandise to hit the sales floor in 24, implemented loss prevention S.O.P. to decrease shrink.
- Frequently recognized by corporate for best production and most efficient receiving department.
- Extensive knowledge of company computer equipment, software, and installation.
- Promoted from sales associate to department magager in linens (home decor).
- Resourceful in completing company projects; ability to multi-task effectively.
0-5 years of experience
Provided “world class” customer services to 500 – 1000 customers and employees (including corporate executives) in both the retail and employee retail stores of the largest over-the-counter pharmaceutical company.
- Memorized separate public and employee discounts in order to manually enter prices into the Point of Sale system.
- Displayed products following Planogram and managed price changes.
- Processed, reported, and managed donation inventory while paying specific attention to expiration dates and codes of the medications.
- Read Quality Documentation to ensure all recalled products and batches are off the shelves and thrown away.
- Managed phone system to guarantee all customer needs are met.
0-5 years of experience
Assisted customers with locating merchandise by ordering out of stock merchandise for in-store pickup & home delivery.
- Helped the manager in running the shop & acting as Shop Manager in their absence.
- Managed cash register credit card, cash & return transactions ensuring register balanced.
- Supported management by restocking merchandise & maintaining excellent customer service standards.
- Dealt with difficult customers with a calm & fair approach, using both diplomacy & empathy when required.
- Frequently requested by repeat customers for assistance in selecting shoes.
- Provided superior customer service & work quality while demonstrating attention to detail, flexibility & innovation in resolving problems.
- Responsible for the management of the employees within the store – leading, directing, training, developing & motivating the team to achieve needed results.
0-5 years of experience
- Managed staff including scheduling, quality control and work issues.
- Increased sales by providing a unique knowledge and great customer service
- Created and executed marketing plans which increased sales.
- Managed and serviced customer incoming repairs or complaints.
- In charge of ordering new store inventory and parts.
- Established relationships with new vendors, increasing store brand availability.
6-10 years of experience
Delivered daily, and monthly reports of store profit and performance, as well as inventory and store overflow.
- Established and encouraged monthly sales goals for associates.
- Handled all bookkeeping and bank deposits for stores nightly profits.
- Managed all inventory movement reports, as well as inventory movement summaries.
- Analyzed and executed bulk counts of Merchandise on the sales floor as well as in the back on a weekly basis.
- Managed shipping a receiving of all new product by verifying order counts, signing off on shipping receipts, and contacting vendors in regards to miss-hits or miss-ships.
- Directed all inventory counts store wide into a specialized data entry system on a weekly basis.
- Analyzed all merchandise flow to accurately forecast what orders to place for upcoming shipments.
- Developed monthly marketing strategies to increase over all store profit.
0-5 years of experience
Responsible for managing staff of three processors, reviewing application and ensuring all required information and documents collected for good loan approvals and store profitability. Responsible for loan approvals, inventory and placing orders, opening and closing of store, balancing, fund transfers and deposits. Assisted In processing 100-120 loans a week, in store, online, over phone, daily collection calls, answering busy phone lines, filing, and taking payments in store or over phone.
- Helped increase store accounts and profitability #2 ranking in company
- Specialized in reading credit, underwriting and loan approvals ensuring store profitability.
- Commended for excellent customer relations, and profitability on performance reviews.
- Tripled accounts in store
0-5 years of experience
Managed uniform store activities in areas of sales, customer service, cashiering, and store maintenance.
- Interfaced with customers concerning pricing, availability and special orders.
- Assisted with financial functions including cash control and preparing daily deposits
- Managed merchandise display, assisted in replenishing merchandise and monitoring floor stock
10+ years of experience
- Developed full Advertising Program for three franchised stores.
- Trained and Supervised in most areas of Store
- Worked on Lease agreements, Store Design, all Promotional areas
0-5 years of experience
Verified each delivery against shipping instructions before delivering to customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Recorded each delivery using the proper paperwork before leaving the store.
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed and submitted all necessary logs and paperwork on a daily basis.
0-5 years of experience
Verified each delivery against shipping instructions before delivering to customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Recorded each delivery using the proper paperwork before leaving the store.
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed and submitted all necessary logs and paperwork on a daily basis.
0-5 years of experience
Operated an electronic check-out system for sale price verifications
- Received supplies, equipment, and personal resale items in the receiving area of the Department store
- Verified shipments by checking shipping documents, reporting discrepancies and damage
- Placed clearly identified stock in appropriate temporary or permanent storage locations
- Prepared, arranged, and stacked items together for safety and neatness
0-5 years of experience
Offered Assistant Manager position, after being a Customer Service Representative, for hard work and exceptional performance.
- Experience training new employees, new-hire training materials, and teaching co-workers processes and functions of work.
- Experience deescalating upset customers.
- Experience troubleshooting computer and system issues, as well locating resources for problem resolution and design best-option solutions to customers.
- Experience opening a Product Center in Hong Kong, including, training new Member Services agents over the course of 6 weeks in Hong Kong.
- Reconciled daily cash flows.
10+ years of experience
Provide superior customer service while driving sales and margin in alignment with the financial plan of the retail store; driving comp sales and average ticket growth.
- Developed a strategy to control budget by tracking employee hours to prevent excessive overtime pay and executed a plan to continuously improve customer count.
- With attention to detail supervised credit card processing and track weekly application goals.
- Provided assigned department employees with performance evaluations to further develop employees while reinforcing company standards.
- Managed a support staff of 50 employees; responsible for coaching, mediating and managing conflict between employees, customers or vendors.
- Processed merchandise through in-house database and point of sale system in a timely and efficient manner.
- In depth knowledge of retail merchandising, operations, and management which allows for weekly preparation of attainable and actionable goal setting for associates.
- Managed the point of sale and department productivity to ensure growth.
- Assisted in the training and development of sales staff.
- While ensuring customer satisfaction filled and processed customer’s orders.
0-5 years of experience
Assisted the store manager in daily operation of the store (occasionally assuming store responsibility in her absence).
- Sold merchandise and rented units to customers following [company name] prescribed selling procedure.
- Assisted manager in the implementation of complete merchandise information accurately in time
- Received, checked and shelved all merchandise products
- Assisted manager in placing purchase orders and managing inventory
- Recorded information into registers manually and in computerized systems
- Completed daily registering and store open/close functions
- Took responsibly of company bank deposits as required by the store manager
0-5 years of experience
Professionally assessed customer needs while offering additional product information
- Encoded numerical data into computer, while adhering to HIPPA laws for prescription medication
- Interacted with team to maintain store integrity and to generate an increase in sales volume by 20% over previous years
- Operated cash registers and accounted for currency tracking
- Organized and studied product packaging and use to better understand company’s marketing and innovative tactics
0-5 years of experience
A store assistant manager is responsible for managing and maintaining the employees, operations and customers of the store.
- Manage an average of 150 employees daily
- Plan and execute departmental modular
- Manage finances by reducing shrink, controlling inventory flow and properly utilizing departmental staffing.
- Prepare scheduling and staffing for every department.
- Championed the Pick Up Today program
0-5 years of experience
Kept up to date on product knowledge to better understand clients needs
- Assist Sales Associates with clients while providing outstanding customer service
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Arrange and displays merchandise to promote sales
- Conducted inventories of store supplies and apparel
- Assist with Shipping and receiving Department
- Organized and maintained both main stock room and selling floor stock room
0-5 years of experience
Recruited to open first new store in Houston, generate new sales and maintain a high degree of customer service and satisfaction.
- Responsible for inventory and quality control, food cost, labor budget and PACE (Profit after Controllable Expenses).
- Control all financial transactions including financial resolution, expedite orders and pay invoices.
- Communicate with vendors on equipment information and product quality.
- Hire, manage and train and schedule 40 employees.
0-5 years of experience
- Collected and reconciled money for cash register
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Maintained a clean and friendly environment for customers
- Maintenance – repair and maintain storefront
- Receive, open, unpack and issue sales floor merchandise
0-5 years of experience
Dedicated cell phone sales professional with demonstrated success in retail management and product presentation
- Assist in the supervision of four hourly employees while making certain they perform at their highest level
- Oversee the daily operation, service and development of a retail telecommunications store
- Perform store opening and closing duties, rebooting sales system, starting cash registers and setting all alarms.
- Assess and discuss client needs by establishing rapport, building trust, and closing sales deals on new equipment
- Ensure the proper set up and installation of any sold products according to client’s requests and specifics
- Maintain a daily and weekly inventory of all cash, credit card, gift card and return transactions served at the store
- Input, modify, approve and report all financial transactions to the [company name] accounting system for weekly invoicing
0-5 years of experience
- Fielded student’s questions about the facilities and community opportunities
- Organized, stocked, and cleaned the store, computer lab, and study lounge
- Resolved computer, scanner, fax, and printer problems
- Trained new employees on cash register, stock procedure, scanner/fax/printer operations, and guidelines for customer service and conduct
0-5 years of experience
- Provide excellent customer service while maintaining compliance.
- Successfully upsold many products to generate revenue.
- Ensured repeat business through effective customer relations.
- Maintained all clerical operations for the store.
- Maintained accurate inventory and cash control.
- Supervised staff and maintained store operations in the absence of the Store
0-5 years of experience
Handled direct sales floor activities of all merchandising, inventory control, ordering to vendors.
- Operated cash register, credit/debit card transactions, balancing register each day.
- Work closely with store management for product/process feedback, trouble shooting of issues.
- Responsible for loss prevention, shortage control and safety standards.
- Routine inspection of facilities to maintain assets, hygienic and monitoring closed circuit TV.
0-5 years of experience
- Handled packaging and stocking of inventory according to retail standards
- Provided customer service and handled other responsibilities, as need arose
- Trained new employees to increase productivity
6-10 years of experience
Organize and deliver orders along a specific route to ensure quick delivery in accordance with first in first out policies
- Assisting managers in opening the store and preparing for daily business as well as assisting in store closing procedures
- Preparing daily food products that are needed in accordance with health department standards and [company name] corporate guidelines
- Labeling, dating, organizing, and storing items that are delivered to the store by [company name] corporate and Pepsi
- Taking phone orders and assisting in store customers
- Securing financial information and payments in a routine manner in accordance with [company name] corporate guidelines
- Assisting in daily cleaning procedures in accordance with health department standards
0-5 years of experience
During my shifts I had the key responsibilities in running the sales day. Opening the pos (point of sale) Confirming the previous night’s sales figures with the nightly deposit amount.
- Worked one on one with customers helping them pick custom embroidery and color themes to go on their hats, also working one on one with employees on training skills to better their work.
- Collaborating with my sales team to up hold an embroidery percentage of 7% and conversion percentage of 20%.
- Being friendly by asking customers open ended question to give them a warm journey through the store.
- Fitting children’s feet for their first pair of shoes explaining the technology and benefits of our products.
- Weekly payroll and call in sheets in excel which gives the company the figures from the previous year and helps the company calculate a negative or positive dollar amount for current year sales. Supervises associates on different shifts making sure they get their duties for the day done
- Working directly with the ups company on receiving and sending packages out.
- Communicating with the district manager on improvements and also on weekly and monthly sales.
- Keeping paperwork up to date making sure things don’t get backed up.
0-5 years of experience
- Serviced, cleaned, and supplied restrooms.
- Cleaned building floors by sweeping and mopping, and emptying trash
- Notified managers concerning the need for major repairs or additions to building operating systems.
- Handled cash and credit card transactions
- Delivered and received package from UPS and post office
- Restocked shelves when needed
Store Assistant Duties and Responsibilities
The products and types of customers may vary depending on the industry, but, besides that, the duties and responsibilities for Store Assistants are the same in all industries. We researched a plethora of Store Assistant job descriptions to come up with the following list of Store Assistant duties and responsibilities.
Stock and Merchandise Sales Floor
Store Assistants have to coordinate with stock clerks to replenish items on the floor when they get low. This duty can involve lifting and carrying items short distances. In addition to filling the floor, Store Assistants have to keep the floor organized according to their employer’s visual merchandising standards.
Process and Receive Shipment
Store Assistants also help stock clerks process and receive shipments. They use stock scanning guns and inventory software to check in each box, and then they put it in the stock room neatly.
Perform Store Opening and Closing Tasks
The store opening and closing process include several small tasks that are completed by Store Assistants. They are responsible for things like washing windows and mirrors, sweeping the sales floor and organizing items on the sales floor based on company standards.
Provide Customer Service
Store Assistants act as the sales staff for retail stores. They use communication skills to identify customer needs, and they use their product knowledge to provide solutions. This duty can also include fielding and diffusing customer complaints.
Facilitate Transactions
Store Assistants facilitate transactions in a retail environment using point of sale software. This requires basic math and computer skills, as well as good customer service skills.
Store Assistant Skills
The role of Store Assistant doesn’t require many technical skills, but it does require a basic familiarity with computers to operate point of sale software. It also requires one to have product knowledge of whatever their store sells to help customers make informed purchasing decisions. Those who succeed in this position thrive in a fast-paced environment and don’t mind multitasking or frequent task-switching. It is a position that takes strong prioritization skills. Besides these qualities, the following skills are needed to get a job as a store assistant.
- Listening actively to customers to identify their needs
- Using specific product knowledge to provide solutions to customers
- Prioritizing tasks to maximize efficiency each work shift
- Organizing items on sales floor based on knowledge of company visual standards
- Defusing upset customers using conflict resolution skills
Store Assistant Education and Training
This is an entry-level position that has no strict educational requirements. Some businesses may require candidates to have a high school diploma or GED. But this also is a job that is often performed part-time by students still in school. The vast majority of training for this role happens on the job, but previous retail experience may make candidates more attractive to employers.
Store Assistant Salary
According to Glassdoor, the national average salary for fulltime Store Assistants is $33,459. Those at the bottom of the scale make $24,000, and those at the top of the scale make $46,000.
Store Assistant Resources
Many Store Assistants go on to build a career in retail as a Supervisor and, eventually, a Store Manager. The following resource list was composed with those people in mind.
National Retail FederationThe National Retail Federation is the top organization in the retail industry, representing all of its branches. Their website contains an advocacy section that outlines the issues they care about and their proposed plans of action. It also contains a career center with a dedicated job board and several webinars designed to help members progress in their retail careers.
The Retail Doctor This is a blog written by Bob Phibbs, a
retail sales consultant with over 30 years of experience helping retailers train their sales staff. Although geared towards decision makers, the blog portion of this website has excellent advice for Store Assistants.
Shep Hyken’s Customer Service Blog Shep Hyken is a customer service expert who has graced the best seller’s list of both the New York Times and The Wall Street Journal. He founded his customer service consulting business back in 1983 and has since helped several Fortune 100 companies improve their customer service strategies.
The Service Culture Handbook: A-Step-by-Step Guide to Getting Your Employees Obsessed With Customer Service by Jeff Toister The Service Culture Handbook is a step-by-step guide for building a culture of customer service from the ground up. The strategies in this book are geared towards trainers and managers, so Store Assistants can learn a lot of things to prepare them for an eventual management role.
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell Lee Cockerell spent years as the Executive Vice President of Walt Disney World – a company known for unparalleled customer service. The 39 rules outlined in this book should be taken as gospel by Store Assistants looking to move up the ladder in the world of customer service.
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Store Assistant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
