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Loss Prevention Associate Resume Samples
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0-5 years of experience
Conducted store loss prevention training to increase awareness in the assigned stores.
- Monitored sales floor for theft activities.
- Apprehended and detained shoplifters.
- Reviewed retail exception reports for any possible employee theft concerns and reported any concerns to District Manager for further review.
- Assisted management with investigations.
- Training of new In Store Associates for the assigned stores.
- Enforcing company policy and procedures on risk control.
0-5 years of experience
- Collaborated with law enforcement agencies to report or investigate crimes, conducted store audits to identify problem areas or procedural deficiencies
- Directed work of contract security officers for other [company name] agents, identified and report merchandise or stock shortages
- Inspected buildings, equipment, or access points to determine security risks, maintained documentation or reports on security-related incidents or investigations
0-5 years of experience
- Monitored customer and associate activities in the store for potential theft of Company assets.
- Assisted in internal theft investigations.
- Assisted associate and costumers with any help they needed.
- Worked within an elite and motivated team.
0-5 years of experience
- Assist disabled customers with accessibility throughout the store.
- Monitor surveillance systems in the store, and prepare reports of any issues.
- Worked undercover inside and outside the perimeter of the store.
- Responsible for keeping accurate log of all product losses for each week and submitting that log to management.
- Regularly did inspections of loss prevention surveillance and product protection equipment.
- Regularly worked on the sales floor, and pay close attention to any suspicious activity.
0-5 years of experience
- Providing store security by observing criminal activity via closed circuit television
- Using unbroken surveillance to apprehend shoplifters and compile cases to remove dishonest employees
- Perform Daily Checklists, Weekly Audits, and Monthly Audits to ensure the safety and security of the store is up to standard according to the Loss Prevention guidelines of [company name]
0-5 years of experience
- Conduct safety, security, and operational audits in order to identify and correct deficiencies
- Oversee and conduct employee training for safety, shortage reduction, and random threat response programs
- Investigate both internal and external theft, fraud, and violations of company policy using exception based
- Create and implement annual shortage action plan to address top shortage areas in store
0-5 years of experience
- Effective in monitoring internal incidents and responding to external theft incidents.
- Ensuring workplace safety for customers and associates by constant effective surveillance.
- Assists in training store associates on proper safety procedures and equipment, loss prevention and shrink control measures/procedures.
Loss Prevention Associate Duties and Responsibilities
The responsibilities of loss prevention associates vary based on the facility at which they work. However, our analysis of job postings reveals these tasks as common to most positions:
Patrol the Premises Loss prevention associates walk around the facility to keep an eye on activities. They look for suspicious behavior indicative of shoplifting or vandalism. Because they try to not draw attention to themselves, loss prevention associates usually wear street clothes rather than a uniform. While on their walks, they also report anything else they notice that the employer may want to attend to, such as a slippery floor or a lightbulb needing replacement.
Monitor Surveillance Equipment Many stores use security cameras to view what is happening in different areas. Loss prevention associates watch the footage and take appropriate action as necessary. In addition to watching patrons, they notice the activities of store employees, as internal stealing happens too. Associates may also step in if they see a medical emergency taking place.
Apprehend Shoplifters After witnessing a theft, associates follow the procedures of their employer. Actions may include recovering stolen merchandise, preserving evidence, directing the culprit to a specified area away from other customers, handling conflict, and notifying police. Strict adherence to policy limits company liability.
Write Reports Documenting incidents is common. Such information is helpful to law enforcement officials, and it serves as a record for the loss prevention associate and their department leaders should any of them get called to court.
Strategize Theft Prevention Deterring theft is preferable to catching crooks. Loss prevention associates make suggestions for how this goal might be accomplished, such as better lighting or putting high-priced items under a glass case. They also talk to store employees about recognizing signs of shoplifting and how to respond.
Perform Supportive Tasks As they are concerned with asset protection in general, loss prevention associates may be called upon to verify the accuracy of merchandise returns, document inventory, or check receipts of customers leaving the store.
Loss Prevention Associate Skills and Qualifications
Loss prevention associates are keen observers who pay attention to details and are good at spotting signs of potential trouble. Other elements critical to doing the job well include:
- Independence – since associates often work alone, they should possess self-motivation to stay on task
- Teamwork – on the flip side, loss prevention associates also need to comfortably collaborate with police and other investigators
- Calmness – the ability to remain composed in stressful situations helps to nab thieves and carry out apprehension procedures correctly and effectively
- Stamina – because the position involves a good deal of walking and standing, loss prevention associates need adequate physical fitness and mobility
Loss Prevention Associate Education and Training
At minimum, those in this profession hold a high school diploma or the equivalent. Postsecondary training in criminal justice may improve job prospects, and a bachelor’s degree may be necessary for people wishing to move into higher security positions. Some candidates seek voluntary certification through the Loss Prevention Foundation. New hires should expect a significant period of on-the-job training to become well-versed with the employer’s policies, security measures, and setup. They also will likely be subject to a background check, credit check, and drug test; any past criminal activity or suspicious findings will likely cause dismissal. Some employers require CPR and first aid certification.
Loss Prevention Associate Salary and Outlook
The median annual salary for a loss prevention associate, according to PayScale, is $36,000. Workers on the low end of the pay range earn about $26,000, while the highest paid make more than $61,000. The Bureau of Labor Statistics projects employment of security guards, a profession very similar to loss prevention associates, to increase 6 percent by 2026.
Helpful Resources
If becoming a loss prevention associate sounds like a possible career for you, gain more information through these sources:
Security and Loss Prevention: An Introduction – the seventh edition of this textbook provides a comprehensive look at the industry, its career options, and the challenges facing modern security workers
Retail Security and Loss Prevention – written by a security researcher and consultant with more than 20 years of experience, this book examines common retail concerns and how they can effectively be diagnosed and treated
Loss Prevention Foundation – check out the website of this international organization for online educational materials, career path options, and certification information. For specific questions, consider joining its
LinkedIn group, which has more than 11,000 members
Loss Prevention Systems – this blog provides plenty of food for thought for loss prevention associates and similar professionals
Loss Prevention Industry Professionals Association – LPIPA’s mission is “tocollaborate with safety, security, and loss prevention professionals from across the convenience store and retail industry in order to achieve the common goals of proactively ensuring customer and employee safety, reducing controllable losses, and protecting company assets”
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
