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Director Of Security Resume Samples
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0-5 years of experience
Support and direct a comprehensive plan for the security of our guests, team members and assets of the organization. Ensured proper training for all officers occurred and mentored officers to ensure safety.
- Increased Security Guest Service Scores to the highest level ever for the department – from a three month rolling average of 83% to 98%.
- Improved Team Member Satisfaction Scores year over year by 15%.
- Planned, developed and implemented the 2011 Security Operating Budget with a saving of $10,000 year over year with an increase in staff of over 20% and reduction in turnover by 20%.
- Leading a team of 75 managers, supervisors and officers while creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
0-5 years of experience
The second largest transportation / aviation district in the UPS transportation network.
- Responsible for all aspects of security in the District including physical security, asset protection, claim payments, high-risk package controls, labor negotiation, and construction planning. Managed a staff of 3 managers (43 total), directed a budget of $1.5 million. Reported to CEO.
- Introduced new technology and directed the development of a new system of reporting and record keeping. As a result, the monthly reporting period was reduced from 3 days to 1 day, a 66% labor reduction, and was adopted company wide.
- Conceived and developed a blueprint for regional consolidation. As a result, the Western Zone reduced high-risk employees by 15% and improved claim frequency 22%.
- Created a new pro-active confidential informant program, which increased elimination of dishonest employees by 25% and increased internal customer satisfaction from 6.2 to 7.1. As a result, the program was adopted company wide.
- Implemented new procedures and policies to reduce shipment and/or claim fraud, resulting in the 1st reduction in fraud in the jewelry segment, saving $2 million (a 20% reduction).
0-5 years of experience
Directed and managed the security personnel and corporate benchmarks such as the “Hilton Loss Prevention Profile”.
- Implemented a safety program, trainings and initiatives to include tracking and trending of workers compensation cases; reducing work related injuries by 15% on a yearly basis.
- Prepared and reported quarterly benchmarks and property loss reports.
- Managed Security Personnel for “Level 25” Night Club
- Tracked, investigated and reported all general liability cases.
- Directed the Green Lodging program achieving a green lodging establishment designation in four months.
0-5 years of experience
Recruited by VP of Security to rewrite training manuals and compile disaster preparedness guide, implemented 3 days prior to 9/11 disaster.
- Worked in partnership with FBI & LAPD during 9/11 property evacuation.
- Administered $2 million CCTV, digital recording, and access control systems in addition to controlling $1.5 million annual budget.
- Resolved loss prevention issues, and ensured disaster readiness for retail shopping mall, including, rewrote training handbooks, and eliminated non-qualified staff.
0-5 years of experience
Ensured that all procedures, policies, exposure standards and shortage awareness programs were thoroughly understood and followed by store Loss Prevention teams.
- Developed and implemented a strong internal and external apprehension program designed to increase productivity and recoveries from theft.
- Maintained a strong physical security program to protect company’s assets through the regular inspection of store alarms, surveillance equipment, LP systems and other related tools/equipment.
- Ensured that floor Merchandise Protection standards were maintained.
0-5 years of experience
Managed total security program for a 1,000-bed, multi-site hospital system, including parking and transportation programs. Responsible for 50 person staff development, as well as physical security design, and operational elements of security protection programs. Created and implemented security, parking and transportation policies.
- Designed and implemented hospital’s inaugural infant security system.
- Established patient transportation program for Day Surgery Eye Patients.
- Created security productivity standards and measures.
- Redesigned hospital-parking program, achieving significant gains in patient satisfaction surveys. Received special recognition from hospital management for program success.
- Awarded special management recognition by CEO for security program turn around.
- Designed and implemented hospital’s first campus-wide photo I.D. and security access control systems.
- Developed hospital’s first master security program, upgraded access control programs.
0-5 years of experience
Responsible for all aspects of Security administration, strategy, and operations for the largest health care system in Kansas consisting of nine hospitals and numerous clinics and tertiary facilities.
- Developed metrics measuring the security program and presented model that achieved 25th percentile benchmarking target.
- Evaluated, researched, recommended and received approval for new emergency blue light and call box system in first 120 days on the job.
- Collaborated with internal partners for process improvement in the areas of workplace violence, investigations and handling of forensic (prisoner) patients.
- Recognized need to coordinate system security personnel, access control (C-CURE 9000), and other systems and developing the corporate strategy for one comprehensive security program.
6-10 years of experience
Managed 300 police officers, firemen, contract security and in house security staff for the Byron Nelson Golf Tournament of 3,000 guests per day for 4 days.
- Revised the Security Department Standards and Procedures and safety training.
- Developed a safety program that reduced employee injury by 65% and decreased overall insurance claims.
- Conducted all property, hotel, guest theft, and injury claims.
10+ years of experience
Initiated the pilot program for Crime Scene Search Investigator for the N.O.P.D. in 1978. In 1987 pioneered communications between female victims of sexual assault, police, local hospitals, advocate agencies and the Criminal Justice System. Established weekly meetings and developed a networking system to aid victims with information for identification/prosecution of offenders and support groups.
- Designed a Rapid Response Unit concept in 1989 to vastly reduce the response time to citizens’ priority calls for service.
- Facilitated the transformation from a manual system of receiving calls for service with the N.O.P.D. to a Computer Aided Dispatch system.
- Launched job studies that successfully created civilian positions in the Communications and Scientific Criminal Investigation Divisions. This action assisted in reducing the shortage of Officers on the street.
- Directly responsible for the creation of the N.O.P.D.’s first all-inclusive Crime Scene Search Vehicle and the only Forensic Light Unit.
- Recipient of awards from the City of New Orleans for historical reduction in crime.
10+ years of experience
Oversaw performance of 24-hour/7 day security staff.
- Prepared, executed and managed safety and security policies, as well as, security awareness.
- Planned, arranged and recommended security operations and systems layout.
- Managed and updated all emergency evacuation plans and critical incident responses.
- Managed and conducted security-related training and communication with entire building partners and internal staff.
0-5 years of experience
Physical protection responsibilities would include asset protection, workplace violence prevention
- 32 story facility 10 Security Officer 350 budget hours. In charge of Training, Hiring , Termination,yroll and Scheduling.
- Revised facility Post Orders as facility security needs changed.
- Monitored and maintained access control systems- CCTV video surveillance for facility and parking garage. Over 400 employees at the facility each issued access control system swipe card.
- Create and oversaw the crisis and emergency management practices and procedures.
- Directed investigations of accidents, thefts, property loss and any unlawful activities.
- Weekly Security brief to management.
6-10 years of experience
Administered, directed, and reviewed security operation programs to ensure a safe and secure environment for employees, visitors, customers and others.
- Advised management in improving and carrying out policies in accordance with state regulations.
- Directed preparation and distribution of written and verbal information to inform managers, employees and others of security policies, procedures and practices.
- Analyzed statistical data and reports to identify and determine how to make premises safe and secure.
- Managed the specialized training to guide security officers through security decisions and actions.
- Represented the Hotel in formal meetings with outside organizations on matters dealing with security and protective services.
6-10 years of experience
Manage 23 full- and part-time officers, 3 gate houses, 2 patrol vehicles and golf cart patrol, for a 832 hours per week operation.
- Manage the Client’s Compliance Department with a dedicated officer.
- Manage the Client’s Administrative support with a dedicated administrative officer.
- Improved Direct Labor costs by 6.04%.
- Improved Gross Profit by 42.1%.
- Lowered Non-billable Overtime by 90%, for a savings of $5,000 per year.
- Earned the “Patriotic Employer” Award from the Office of the Secretary of Defense for efforts to recruit and retain Veterans, and members of the National Guard and Army Reserve.
0-5 years of experience
Successfully provided supervision and security as well as provided excellent customer service.
- Supervised lower level front desk staff and coordinated services with other departments.
- Developed and maintained a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guest and employees.
- Provided outstanding guest service to assure repeat business.
- Provided detailed analysis for management decisions, ongoing data support, and gathered and researched information to assist with decision-making.
0-5 years of experience
Coordinated all security/safety programs including facilities management operations.
- Identified and implemented contemporary initiatives and standards on a senior management level.
- Maintained liaisons with local, state, federal law enforcement and other regulated Government agencies.
- Organized and created loss prevention and risk management of assigned areas.
- Coordinated the disaster preparedness and emergency response program.
- Received Certificate of Appreciation from the United States Diplomatic Security Services.
6-10 years of experience
Created, implemented, and enforced policies, and procedures for several privately owned and commercial properties
- Supported and encouraged officer development
- Selected, trained, and placed over 200 employees throughout the East Bay Area of Northern California
- Coordinated with property managers to ensure all security expectations are being upheld
6-10 years of experience
Directed security services during decommissioning of a Tier 4 Data processing facility.
- Coordinated and ensured controlled best practices for removal of company assists.
- Ensured proper destruction of sensitive data during decommissioning of disaster recovery facility.
- Managed federal Sarbanes Oxley compliance.
- Interviewed, hired, trained, and scheduled security staff.
- Administered payroll for security staff.
- Conducted disciplinary counseling to ensure a high level of professional standards.
- Coordinated camera surveillance and electronic monitoring system.
- Administrator for electronic access control system.
- Maintained the highest standards of client relations to include excellent invoice accountancy.
10+ years of experience
- Responsible for the security and safety of high profile clients and their properties.
- Directed security team members and ensured full compliance with all client guidelines, local, state and federal laws as well as regulations regarding disaster preparedness, loss prevention, transportation, OSHA, and logistics security.
- Interviewed, trained, supervised, counseled, scheduled and evaluated security staff.
- Management of CCTV, access, and alarm systems performance though contractors.
- Liaison with local law enforcement and lead investigations of all incidents.
0-5 years of experience
Managed a 5000 hour security operation consisting of several real property locations.
- Conducted interviews, scheduled and assigned security professionals.
- Oversaw scheduling for all locations, processed payroll and billing statements.
- Responsible for supervising, motivating, coaching and training security professionals.
0-5 years of experience
- Identified and resolved security related issues as well as developing and implementing alternative methods for security operation improvement
- Prepared work schedules, payroll, delegated responsibilities, evaluated employee performance, interpreted and disseminated company policy to subordinate personnel
- Planned, examined, analyzed, evaluated, and supervised all security operations of assets and security personnel as well as developed preventative security programs
- Initiated personnel actions such as recruitment, selection, promotions, discipline, and dismissal measures
- Prepared reports, records, periodic budget estimates and reports for the management team as needed
- Performed, arranged, and supervised executive protection, hotel events, and guest protection
0-5 years of experience
- Improved security compliance to 91% from 68% within nine months.
- Wrote and presented a report to the board how Afghanistan’s future may affect the company.
- Co-authored, with the COO & CFO, a contingency plan designed to provide guidance to future staff should political collapse occur again in Afghanistan.
- Received extremely positive feedback from the International NGO Safety Organization (INSO) regarding the rewrite of Security Manual and the redesign and rewrite of the Emergency Operations Plan.
- Gathered intelligence resources including those tracking events in real time.
- Analyzed various sources such as multiple-source intelligence reports, open source reports and academic papers to come up with possible strategic, operational and tactical intelligence to develop procedures to keep employees safe.
- Provided oversight and advice on the use of both proprietary and contract guard forces.
- Developed and implemented force protection strategies and plans.
0-5 years of experience
Managed 20 employees that consisted of providing a bi-weekly work schedule, updating daily attendance records for payroll purposes, checking daily activity logs and incident reports. Worked on projects for increasing building security,
reviewing problematic situations, branding of communications and the updating of company policies.
- Developed new system for security to provide safety rounds through the building and worked on communication policies to increase efficiency.
- Conducted investigations through video surveillance and access card information.
- Served as Project Lead on PA State mandated policy requiring every employee to have a current photo
10+ years of experience
Created post orders, policies, and procedures for the security program
- Charged with hiring, training, scheduling, and supervising security staff of 25 Officers
- Responsible for conducting quarterly staff training, and scheduled checks of the property’s security equipment and communication devices.
- Remain as point of contact for any tenant, staff, or visitor’s safety and security concerns.
- Created and maintain responsibility for access control procedures
- Managed the day to day security operations of multiple clients
- Conducted questioning and oversaw investigations pertaining to internal employee issues, criminal activity, and accident claims on client sites.
- Coached, counseled, and developed assigned personnel to assist with their opportunity for advancement.
- Enforced AlliedBarton’s policies as outlined by the employee handbook and executive memos.
- Maintained 100% confidentiality of all information and data.
0-5 years of experience
Direct and manage all aspects of safety and security for a 423 room hotel with a 700 people capacity rooftop lounge and 200 people restaurant.
- Conducted weekly meetings with General Manager to assess all security and safety needs within Hotel.
- Plan, develop, implement, inspect and manage all security policies within the hotel.
- Provide direction on personnel protection, internal investigations, asset protection, background investigations, and work place incidents.
- Develop strategic security detail for all movie shootings and major events as needed.
- Ensure that entire fire suppression system is properly maintained as per F.D.N.Y. Hi- Rise specifications and kept proper records and log books for inspections.
6-10 years of experience
- Provided supervision for the night staff of 10 employees.
- Responsible for the safety and security of hotel guest, employees and property.
- Investigated and resolved problems and issues of guest and employees.
- Prepared and filed reports on incidents on each case concerning the hotel.
0-5 years of experience
- Managed, supervised and coordinated activities of security staff while building positive relationships with tenants.
- Developed and maintained the facility’s EOP along with security policies, processes and practices.
- Accomplished financial budgets including the required contractual hours while providing a safe and secure environment for customers, employees and staff.
- Prepared detailed reports concerning matters investigated. Provided and communicated all company reports in a timely manner.
6-10 years of experience
- Directed and managed all aspects of police & security services for the campus of the world’s largest medical center
- Oversaw >100 employees, sworn police officers, contract police, communications & mobility center, parking customer service representatives and administrative support staff
- Plan, budget, develop, implement, integrate, inspect and manage all physical security systems
- Coordinated law enforcement efforts with local, state & federal law enforcement agencies
6-10 years of experience
- Managed associates in daily functions
- Developed training program for new employees on mall policy and regulations
- Interviewed and conducted extensive background checks on potential employees
- Approved payroll for associates.
- Managed daily affairs of the department
- Communicated regularly with management on performance and activities of the security department
0-5 years of experience
Utilized training in Compliance Holds and Disarming Techniques; hold Texas Department of Public Safety Level 1 through 4 ranking.
- Performed all functions of Director of Security when required in absence of Director.
- Highly capable in use of radio and cameras as well as dealing with individuals through use of “verbal judo.”
- Developed site security plans for maintaining security in area of more than 1.9MM square feet.
- When needed, assured security escorts for celebrity clientele.
- Administratively, utilized MS Word and Excel in the development of payroll and employee work schedules, as well as for maintaining all training files and other employee records.
0-5 years of experience
Scheduling for over 500 hours per week and was top among my peers at reducing overtime
- Conducted biannual fire drills for over 4000 tenants
- Maintain operational procedures and post orders that are always available for emergency reference by staff
- Assure compliance with general and specific post orders
- Build, improve, and maintain effective relationships with both client and employees
- Manage and coordinate all security operations and programs in assigned area
- Proficiency and experience in conducting investigations, interviewing and report writing
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Director Of Security
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
