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Security Dispatcher Resume Samples
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0-5 years of experience
Responds to alarms and dispatched officers; decide what actions to take based on situation, facts known and position limitations.
- Worked with dispatch systems such as CSD and MR applications.
- Monitored all security cameras on property. Reviewed and recorded any video needed as evidence in resort and police incidents.
- Usage of 10 codes as used by law enforcement.
- Conducted daily, monthly and yearly reports providing information used by CSD system.
- Trained and supervised new dispatch hires.
0-5 years of experience
Transmit assignments or duties to officers and service vehicles to emergency and non-emergency calls
- Provided physical and psychological protection for all visitors, students and employees.
- Patrolled (fixed posts, walking patrols and/or mobile), reporting and documenting any conditions that might constitute a security or safety hazard.
- Prepared incident reports, obtained written or oral statements, assisted local police agencies during investigations or emergencies.
- Controlled and enforced vehicular and pedestrian traffic patterns in the Medical Center as assigned.
- Provided escort services as assigned.
- Participated in property control procedures (accepted, recorded, stored, returned or released to authorized persons).
6-10 years of experience
- Dispatched and scheduled workers to certain locations depending on the requests of the client.
- Recorded and maintained files on expenses, services, inventory, charges, customer requests and other dispatch information.
- Advised personnel regarding traffic problems, accidents and other hazards.
- Prepared daily run and work schedules.
- Utilized 150+ cameras to oversee workers and crews within specified locations.
0-5 years of experience
- Answered telephone calls to answer questions and provide information during non-business hours
- Called police and fire departments in cases of emergency
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Tested communication and alarm systems, and reported malfunctions to maintenance units
0-5 years of experience
Ensured the safety of all guests, clients, and employees.
- Maintained elaborate logs of scheduled details (fire watches)
- Weekly post and Vacation scheduling using Microsoft Office
- Accepted and reviewed reports and complaints from guests and personnel.
0-5 years of experience
Responsible for writing Daily Log Reports, Incident Report and Violation Reports for a HUD housing complex
- Customer service of tenants and guests. Interventions of guests and or tenants when violating lease policies of tenants to include banning from property or violation reports completed, when violations are severe.
- Responsible for monitoring CCTV cameras and controlling access to parking lots and to Mid Rise apartments.
- Responsible for dispatching patrol and/or communicating to the Akron Police Department, to issues on property.
0-5 years of experience
Monitor CCTV cameras for 30 light-rail platforms
- Dispatch security officers from Tempe, Mesa, and Phoenix Police Departments to security situations
- Document all activity in daily log while making notifications to superiors regarding escalated situations
- Ensure all personnel understand how to properly document all security activity
- Send emails to leadership with overall outcomes of security situations
- Monitor three radio frequencies for dispatch information while conducting security checks
0-5 years of experience
- Accurately dispatched over 500 incoming calls to Alta Bates Medical Center Security Office while maintaining excellent customer services levels.
- Produced detailed daily dispatch log
- Provide prompt response to emergency codes and calls to assist EMT, Oakland Police, and Alarm companies.
- Resourcefully manage, plan and organize work assignments for staff.
0-5 years of experience
- Assisted watch commander with incidents reports / became lead dispatcher
- Initiated coverage for last minute open posts
- Created geofences for the geolocator program implementation
0-5 years of experience
Provides protective services to the hospital, patients, visitors and staff in a courteous professional manner. In event of a crime or disorder, responsible for alerting higher authorities while protecting personnel and property, investigating and securing the incident scene until properly relieved.
- Responsible for answering the emergency phone line and dispatching security officers.
- Monitor fire control panel, CCTV cameras, Responder 5, Medical gas alarms, Ocularis, C-Cure, Awarepoint, Docu Temp, Tot Guard, Epic and Power logic.
- Responsible for announcing codes over the fire P.A system.
- Contacting law enforcement or fire departments for emergencies or non emergencies.
- Provide security escorts when needed.
- Responsible for performing other duties as directed or assigned.
0-5 years of experience
Responsible for answering incoming calls to the police and fire departments by way of internal telephone extensions, normal 7-digit telephone numbers and the 9-1-1 Emergency Phone system
- Collect pertinent information from callers and disseminate that information to responding units or agencies
- Provide pre-arrival emergency medical instructions where needed
- Operate the radio systems for the police and fire departments, mutual aid support channels and town agencies
- Monitor and dispatch for all police and fire alarm activations
- Process all paperwork, data entry and alert notifications for all missing persons, stolen vehicles, arrested individuals, etc
- Assist students by giving them pertinent information concerning campus safety and information
0-5 years of experience
- Provide clear and concise documentation of all incidents through available logs, shift pass-on, and incident report writing systems.
- Monitor and dispatch security escort personnel to investigate reported incidents (e.g. injuries, accidents, safety violations, security concerns, medical emergencies, etc)
- Patrol assigned area in search for any suspicious activity or anything unusual.
- Observe and report all incidents that happen on assigned property.
0-5 years of experience
- Utilize the Mastermind software system in conjunction with ADT security systems to gather alarm information
- Alert officers about alarm runs for 17 different cities in 4 states utilizing the dispatch radio system
- Multi-task while answering phones, dispatching runs, and working the window to the office
- Solving problems and making decisions in an expeditious manner
- Training and orienting new employees
0-5 years of experience
Operated campus’ main line and switchboard and handled large call volume.
- Facilitated campus shut downs, lockdowns, and inclement weather warnings.
- Managed Campus Security and dispatched Campus Security Officers.
- Contacted emergency services (Police, Fire, and Medical Personnel).
0-5 years of experience
Experience dispatching to high volume locations including the City of Miami, Town of Miami Lakes and City of Homestead.
- Received and prioritized incoming calls from officers, clients, and supervisors.
- Data entry and scheduling using Valiant Data System.
- Dispatch personnel and proper resources to emergency location, while maintaining radio contact with officers and supervisors
0-5 years of experience
Receive incoming system calls regarding emergency and non-emergency police, fire service,
emergency ambulance service, and after-hours calls for departments within the city.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Incept and develop the Field Training Officer (F.T.O.) program.
- Evaluate modes of training delivery to optimize effectiveness, costs, and environmental impacts.
- Create alternative training methods when expected improvements are not seen.
6-10 years of experience
- Answer multiple calls on multiple lines from staff, the public, and local police.
- Monitor over 80 cameras and report any crimes or suspicious activity.
- Support hospital staff in dangerous situations with patients and visitors.
- Prioritize emergency and nonemergency calls and dispatch multiple officers accordingly via radio communication.
- Monitor panic alarms and door terminal and panel alarms within the hospital and off-site clinic locations.
6-10 years of experience
Monitoring all building alarms and supervising monthly testing
- Issuing badges, maintaining logs and performing audits
- Dispatching patrol officers to secure building locations and perform entry assists
- Data entry, including shift pass downs, daily activities and security incidents
- Customer service, handling both in person and phone requests
- Performing daily key audits
- Working closely with various public safety officials to ensure building security and integrity
6-10 years of experience
Monitoring all building alarms and supervising monthly testing
- Issuing badges, maintaining logs and performing audits
- Dispatching patrol officers to secure building locations and perform entry assists
- Data entry, including shift pass downs, daily activities and security incidents
- Customer service, handling both in person and phone requests
- Performing daily key audits
- Working closely with various public safety officials to ensure building security and integrity
0-5 years of experience
Keeping track of everything that happens throughout the shift on our Itrak system on the computer
- Communicating via telephone or radio with officers to assist guest and other departments
- Contacting emergency personnel when necessary via telephone
- Writing reports throughout the night using Word and Excel
0-5 years of experience
Perform dispatching and office duties in support of Campus Safety operations
- Alarm monitoring for both Modesto Junior College and Columbia Community College
- Receive and disseminate incoming alarms and calls for service to safety officers and escorts
- Provide information to students, staff, and visitors via phone, in person, or call boxes
- Mental Health First Aid Certification course completed
- Administrative support to the Campus Safety Supervisor
6-10 years of experience
- Monitors and controls DSX system access to doors, alarms, and gates
- Transmits instructions to security officers including escorts with vendors and patrons
- Records all information on dispatch logs transmitted through radio
- Coordinates all required medical activities with surveillance department and medical office
- Monitors activities of office and patrons in non-gaming areas
0-5 years of experience
- Responsible for monitoring and operating all emergency alarms, cameras, access systems and other misc. security systems located in the Facilities Security Operations Center
- Dispatch appropriate field units to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Operating a variety of communications equipment including radio consoles, telephones and computer systems.
- Controls access to client site or facility through the admittance process
- Prepared logs and reports meeting company standards
0-5 years of experience
- Promptly answer incoming radio and telephone calls, prioritize request for assistance and dispatch appropriate personnel
- Communicate with local and federal Law Enforcement agencies
- Monitor various alarm systems and respond to trouble signals
- Constantly monitors for suspicious activity
- Maintains complete and accurate logs and records
- Compiles digital video and audio footage from generated reports
0-5 years of experience
- Answer incoming calls, dispatch security officers, and monitors and directs security 2-way radio transmissions.
- Maintained a daily security incident log.
- Monitor video feeds from garages for the purpose of identifying criminal / suspicious activity and alert the proper authorities.
- Functions as the central communication hub for [company name].
- Dispatch Police, Fire, or EMT as required by officers.
- Dispatch county maintenance, Urban District, or other required agencies as necessary.
- Maintain video feeds from garage identifying and nonworking feeds and initiate a service request.
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Security Dispatcher
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
