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Car Sales Consultant Resume Samples
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0-5 years of experience
- Achieved sales in excess of $15 million dollars annually
- Awarded Top Sales Consultant 8 months consecutively
- Designed and implemented a lead follow-up system
- Managed on-line inventory and increased internet sales by 100%
- Created systems to generate traffic and increased traffic by over 50%
0-5 years of experience
Created and maintained excellent relationships with new and existing customers
- Successfully developed my own sales strategy in order to manage time wisely and assist customers in a higher professional courteous manner
- Maintained strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service
- Presented vehicle prices, interest, and payment numbers to customers, provided financial advice; communicated with sales managers and finance managers in order to close deals and maintain loyal customer base
- Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met
- Followed up on all sales leads from a variety of sources in efforts to bring in customers
0-5 years of experience
Operated from the sales floor selling new Nissans and pre-owned vehicles.
- Consistently delivered personal performance which ranked in top three sales for the dealership.
- Achieved highest ranking in customer service index for three month rolling and monthly (97.1%) performance levels.
- Supported and mentored new sales people according to corporate guidelines and dealership requirements.
0-5 years of experience
Successfully sold new and pre-owned cars while providing excellent customer service.
- Demonstrated all vehicle features to customer.
- Matched subprime customers with proper vehicles in order for them to secure a loan.
- Completed yearly certifications on all new vehicles.
- Coordinated dealer-to-dealer trades and controlled inventory.
- Ensured maximum profitability in each transaction by up-selling finance products.
- Maximized dealership sales by meeting or exceeding monthly sales quotas.
- Established long term relationship with customers developed a pattern of repeat sales, client loyalty and referrals.
0-5 years of experience
Established a customer base working face-to-face with a diverse society of careers, ethnicity, and tax brackets utilizing communication skills and marketing strategies.
- Attended training sessions that developed negotiation techniques that were utilized to increase closing sales ratio and to overcome objectives.
- Implemented several marketing platforms exploiting multimedia, newspaper, flyers, and communication devices that were used as tools of public outreach.
- Working alongside a financial institution determined specific qualifications of a potential customer. Followed by negotiating financial feasibilities, overcoming objectives, and closing the sale.
0-5 years of experience
Fostered interactions with previous customers and established working relationships with a new client base.
- Assessed client needs, negotiated price, and assisted customers through the credit process.
- Helped to maintain inventory levels.
- Passed all coursework and accreditation for full certification as a Toyota sales professional.
- Acted as Finance and Insurance Manager as needed.
0-5 years of experience
Established customer rapport through open communication, earned trust, and spectacular relationship building skills
- Maintained Customer Relationship Management (CRM) information in database software accurately
- Utilized CRM database as a selling instrument to complete open deals and find sales opportunities
- Achieved Johnson Sewell Executive Club twice (must sell 175+ units annually to qualify)
0-5 years of experience
Advised customers on new advancements, trends in technology development and product features.
- Achieved and maintained the highest levels of customer service and satisfaction.
- Maintained detailed record of individual customers’ buying habits and preferences.
- Contacted customers to notify them of special sales through email, direct mail and phone campaigns.
- Resurrected inactive accounts through consistent sales calls and incentives.
- Developed loyal customer base and increased sales volume through personal attention to customers.
- Served on Employee Council to represent grievances and advance creative thinking of sales personnel.
- Organized General Sales Manger’s New Owner Seminar initiative and provided professional catering service.
- Developed and facilitated telematic and GPS technology training for sales staff.
- Measurably improved dealership’s overall customer retention.
- Generated for my own use a variety of ‘constant contact’ letters that found general acceptance and use within the dealership to minimize lost leads and gain repeat customers.
0-5 years of experience
- “100+ Club” rating equaling $4 Million in sales per year
- Exceeded corporate sales quota annually
- Consecutive top 5% customer satisfaction rating
- Achieved “Master Sales Representative” status every year
10+ years of experience
Fostered and facilitated relationships with product distribution channels to increase product sales.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Developed and implemented value-added strategies for sales of used cars to increase profitability.
- Created alternative business plans to improve customer relationships.
0-5 years of experience
- Created & maintained excellent rapport with customers
- Negotiated & assisted customers in their options & deal processing
- Knowledge of all makes & models of new & existing vehicles
- Responsible for test driving & making sure customers’ vehicles were prepped for departure
- Ensured all sales goals were met
0-5 years of experience
Assessed customers needs in terms of price, financing and the type of cars they needed to buy depending on their budgets and lifestyles
- Assisted prospects with test drives and closing sales deals.
- Followed up with customers in order to gain feedback and ensure total satisfaction was achieved
- Achieved an average Customer Satisfaction Index (CSI) around 95%
0-5 years of experience
Developed excellent customer service and rapport building skills
- Conducted follow-up phone calls and scheduled appointments
- Recommended products and services based on customer needs
- Great communication with team-members and customers
- Responsible for purchasing, inventory and control cost of menu items
- Motivated, managed and trained employees
- Daily food preparation; ensured kitchen met health codes
- Analyzed menu sales popularity, cost, revenue and profit of each item
- Cash Handling; broke even first year in business
- Established quality relationships with customers, resulting in more sales
0-5 years of experience
Ensure customers entering dealership are greeted, qualified, and assisted. Highlight vehicle features, inspect and evaluate customers’ trade-in, perform comparison and contrasting of various competitive models, demonstrate vehicle capabilities, characteristics, and features. Explain available service and warranty contracts, negotiate selling price, complete all sales, purchase and lease contracts.
- First month received recognition for selling the most units
- Recognized for consistently maintaining excellent communication with customers
- Successfully completed several Joe Verde online sales training courses
0-5 years of experience
- Leased and sold 15 to 25 new and pre-owned vehicles per month
- Managed customer base of 1325 clients annually
- Implemented follow-up contact with each client and scheduled first maintenance appointment
0-5 years of experience
Advised customers on appropriate car purchases after assessing their needs and budget constraints
- Operated data system for potential customers including 25-50 cold calls daily
- Increased repeat business and number of referrals by using strong customer service and problem solving skills.
- Following up on internet sale inquiries.
- Maintained ongoing customer relations to promote repeat business.
0-5 years of experience
- Highlighted features, gathered information, inspected vehicles, compared and contrasted competitive models and demonstrated vehicle operations for new and used vehicles
- Built rapport, qualified buyers by understanding interests and requirements of buyer, matched interests and requirements to various models
- Developed and maintained relationships with new as well as existing customers, responded to inquiries, and suggested trade-ins
- Negotiated price; asking sales; completing sales or purchase contracts; closed sales by overcoming objections; explained provisions and financing; delivered automobiles
- Completed cold calling and appointment setting as well as inbound internet and phone sales
0-5 years of experience
- Became a certified member of Honda’s Council of Sales Excellence, a program reserved to sales consultants who attain more training than what is required.
- Received a 96% or higher Customer Service Index score from new car customer surveys.
- Reached departmental sales goals every month and helped move the new car sales team to the highest-selling Honda dealership in the Midwestern district in six months.
- Learned about the Honda Automobile product line. Worked with the wants and needs of customers to find them the correct vehicle within their financial means.
0-5 years of experience
Merchandising vehicle inventory in preparation for properly demonstrating all the key points of the product to clientele. Maximizing each demonstration by providing all prospective buyers with a limited driving experience, only enhancing the experience by meeting their needs with achieving proper financing and payment plans.
- Building clientele through ensuring new customers maintained their excitement throughout their car buying experience.
- Always provided excellent customer service
- Responsible for vehicle placement, vehicle knowledge, test drives, and closing sales deals.
- Efficiency with vehicle delivery, personal vehicle overview, and asking for client referrals.
- Adept with cold calling, telemarketing, and media advertising.
0-5 years of experience
Merchandising vehicle inventory in preparation for properly demonstrating all the key points of the product to clientele. Maximizing each demonstration by providing all prospective buyers with a limited driving experience, only enhancing the experience by meeting their needs with achieving proper financing and payment plans.
- Building clientele through ensuring new customers maintained their excitement throughout their car buying experience.
- Always provided excellent customer service
- Responsible for vehicle placement, vehicle knowledge, test drives, and closing sales deals.
- Efficiency with vehicle delivery, personal vehicle overview, and asking for client referrals.
- Adept with cold calling, telemarketing, and media advertising.
0-5 years of experience
Sales professional at local dealership
- Consulted with customers on vehicle purchases
- Developed and maintained excellent customer relationships
- Supported managers and sales team members
0-5 years of experience
- Meet monthly requirement of vehicle sales to make company 3rd highest volume car dealership in the Houston area.
- Consistent top sales performer; develop repeat clientele through effective sales techniques
- Developed Excellence In Sales training course
- Energetic and persuasive sales professional with a talent for closing the deal
- Collaborated with colleagues to win multiple regional sales competitions
0-5 years of experience
- Sold New and Used Car Sales via appointments or walk-in.
- Showed vehicles, demonstrated features and closed sales.
- Talked with clients and determined what type of vehicle they were looking for, as well as which particular features of interest.
- Demonstrated advantages and characteristics of suitable cars or trucks on the lot; took the potential buyer on test drives; at times delivered sold vehicle to the buyer.
- Managed and monitored Used Car inventory.
- Trained New Sales Representatives
0-5 years of experience
Responsible for selling new and pre-owned vehicles.
- Worked closely with clients to determine needs, and up-sell to improve profitability.
- #1 salesman with 35 cars sold in first two months of employment.
- First rookie salesman to lead sales force of 30+ employees in consecutive months.
- Salesman of the month April and May 2004.
0-5 years of experience
One of Atlanta’s Oldest Family Owned Auto Dealers in the Southeast
- Negotiated sales of new and pre-owned vehicles
- Explained and demonstrated the features and benefits of new cars to prospective buyers
- Assisted clients with selection of new vehicle based on their needs and financial approval
0-5 years of experience
- Interviewed customers. Demonstrated features and benefits of appropriate vehicles.
- Coordinated sales contract terms and fees with Finance and Insurance Managers
- Assisted customers in completing credit applications and purchase paperwork
- Coordinated delivery of new vehicle sales
- Sold an average of 17 vehicles per month.
0-5 years of experience
Developed customer sales based on research and personalized interviews
- Supported internet manager with a follow up on overflow of internet leads
- Set and organized customer appointments
- Identified precise requirements for purchasing a new vehicle
0-5 years of experience
Ranked #1 Sales consultant in the store for 2013. Started in April 2013 with no previous automotive sales experience
- Work with other sales consultants, service department, accessories department and finance department to meet or exceed customer needs and expectations
- Maintain a 3.98 on 4.0 scale on CSI (Customer Satisfaction Index) through General Motors
- Work closely with management and internet sales to generate new sales leads through cold calls, targeted emails, and mailers
0-5 years of experience
Responsible for monthly sales quota
- Produced top CSI scores
- Maintained superior customer satisfaction
- Developed repeat and referral business
0-5 years of experience
- Focused on career progression, attended multiple training courses including Joe Verde training group.
- Master certified in both Ford as well as Lincoln. Also completed Internet Sales, Sync Specialist and many others.
- First year selling: 60 vehicles, 30.7% closing ratio, gross profit for dealership $161,588.49.
0-5 years of experience
Discussed customers’ needs and advise them on the most suitable vehicle.
- Arranged test-drives.
- Negotiated the sale price of vehicles, including any ‘trade-in’ price for customers’ old cars.
- Discussed finance arrangements, which may include cash payments or a car loan.
- Highlighted additional products to customers, such as accessories or after-sales service.
- Completed associated paperwork and pre-delivery inspections.
0-5 years of experience
- Constantly learning and keeping up with new updates with Chevrolet & competitors.
- Received General Motors, On-Star and Sirius XM radio training certificates.
- Represented [company name] at local community events and established long-term business growth.
- 65% of clientele brought through personal prospecting and referrals.
- Created new online social network marketing strategies that resulted in 40% sales increase.
- Contacted customers by phone, text and email in response to inquiries.
- Maintained knowledge of current sales, policies and security practices.
- Attended sales/ product training courses and brought back enhanced leadership skills.
0-5 years of experience
- Consistent self-education on vehicles, consumer reports, and dealership
- Provided highest standards of customer service at all times.
- Maintained professional relationships with customers
- Developed strong customer relations to stimulate sales growth.
0-5 years of experience
- Contacted and gained leads using CRM Software Buzz Track
- Assist Customers with deciding on the best vehicle for them
- Negotiated price with customers
- Successfully executed the sales process
- Closed 20% of leads, selling on average 5-7 cars a month
0-5 years of experience
- Conducted customer needs assessments to match vehicles to buyers
- Attended weekly sales training sessions to boost moral and create unity among staff
- Completed GM training and received GM certification as a Used Car Salesperson and Used Car Sales Consultant.
0-5 years of experience
Good sales skills – Effective, persistent negotiator determined to close sales deals and increase sales. Independently sets personal goals and deadlines to reach sales targets.
- Organized, Focused, Math knowledge, Able to work long hours.
- Win-win attitude
- Advised customers regarding payment options; loans and leasing banking terms.
0-5 years of experience
Created and maintained excellent relationships with customers.
- Maintained a daily working knowledge of used car inventory.
- Worked effectively with Sales Managers to ensure individual and department sales goals are met.
- Worked with customers through each and every step of the sales process.
- Assisted customers in selecting a vehicle by explaining each models features and benefits and described all optional equipment.
- Stayed current on new products, features, accessories and attended product and sales training.
- Closed sales by overcoming objections, asked for sales and negotiated price.
- Earned certification for Volkswagen sales through VWHub.com
0-5 years of experience
- Promoted and sold Honda products: new and pre-owned vehicles, accessories, and service.
- Built and maintained long-term, one-to-one relationships with Honda customers, serving as the first point of contact between the customer and the Honda dealership.
- Anticipated the customer’s long-term vehicle and service needs throughout the customer’s relationship with the dealership.
- Promoted Honda standards for superior customer, employee, and Honda dealership management.
0-5 years of experience
Assisted customers in purchasing new and used vehicles
- Used tools and skilled developed by the Car Sales Academy to sell vehicles
- Managed owned networking to acquire my own cliental
- Adhered to the monthly goal to sell 15+ vehicles a month
6-10 years of experience
Drove sales of new and used vehicles, promotional marketing strategies to stimulate sales growth.
- Strong use of interpersonal skills, either by phone or in person to meet the demands, inquiries and needs of potential customers.
- Developed strong customer relations, appraised trade-ins, provided highest standards of customer satisfaction and quality services at all times.
- Use a consultative selling process to match the best vehicle to customer needs
- General understanding of vehicle models and different trim levels to effectively help customers
- Daily knowledge of New & Used Car Inventory, pricing and incentives
- Perform Test Drives
- Create an exceptional vehicle delivery experience for the customer
- Prospect through referrals and creative approaches
- Create and maintain excellent relationships with our customers well after the sale
0-5 years of experience
- Internet Sales Consultant and liaison for inventory of used cars.
- Face to face customer service which included identifying product selections, financing qualifiers, customer wants, and interfacing with sales management.
- Ranked 2nd highest sales consultant on two separate occasions.
- Maintained forms to record purchase dates, car selection, and customer circumstances profile.
0-5 years of experience
- Providing excellent product knowledge to customers across the fleets of Honda, Toyota, Nissan, and Used Cars.
- Must show professional communication skills, both orally and written, on a daily basis to each and every customer.
- Protecting hundreds-of-thousands of dollars in merchandise on a daily basis.
- Filing legal paperwork accurately that spans from credit checks to large loans.
- Hold and maintain several selling certifications that are earned through in-depth training and meeting sales expectations.
0-5 years of experience
Provides impeccable customer service for clients seeking to purchase new and sometimes used vehicle.
- Maintains a sound working knowledge of Dodge automobiles and vehicle accessory products.
- Returns phone calls and e-mails for customer service and potential customer follow-ups.
- Appearance and demeanor is always pleasant and professional.
0-5 years of experience
Sold new & used cars
- Greet customers in a prompt, professional manner
- Test drive vehicles with customer
- Demonstrate features and benefits of vehicles
- Answer any questions customer may have about the vehicle maintenance and operation
- Negotiate sales price, terms and conditions of vehicle purchase
0-5 years of experience
Sales of New and Used Car’s, Internet sales also follow up with customer inquiries of sales.
- Inventory control and assisting management on a daily basis.
- Welcoming and appreciating prospectus customers
- Talking with customers to understand their requirements and expectations of a car
- Suggesting them an appropriate car model
0-5 years of experience
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifies buyers by understanding buyer’s requirements and interests; matching requirements and interests to various models; building rapport
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Provides sales management information by completing reports
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
0-5 years of experience
Performed test drives and demonstrations of freatures and benefits on new and used vehicles.
- Completed the sales process.
- Assisted with internet sales.
- Took all dealer trades.
- Assisted in the finance department by, taking T.O’s too sell extended service contracts, credit life, GAP..
0-5 years of experience
Selling new cars and after market add-ons to customers to enhance their new vehicles.
- Sold pre-owned cars from our vast Euro Car collection.
- Followed stock inventory daily.
- Utilize company resources to locate specific cars for customers in transit to USA.
0-5 years of experience
- Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations.
- Developing and maintaining relationships with new as well as existing customers, responding to inquires, suggesting trade-ins, greeting drop-ins, recommending sales campaigns and promotions.
- Demonstrating automobiles by explaining capabilities, characteristics and features; explaining services and warranties; taking drives
- Completing reports and providing sales management information
0-5 years of experience
- Sourcing of potential clients and follow up of prospects
- Processing of sales functions from initial prospecting; quotation phase; arranging of finance and the final delivery.
- Vehicle licensing and registration to new owner.
- Assist with all vehicle evaluations for prospective vehicles to be traded in.
- Ensure client satisfaction throughout
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Car Sales Consultant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
