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Furniture Sales Manager Resume Samples
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0-5 years of experience
Hired to manage and lead a sales force of 6 people within the WNY market and improve declining sales revenue performance over the last 3 years within the company.
- Improved sales performance in 2011-2012 from $1.3M to $1.8M for 40% increase by generating over $300K in new business.
- YTD 2013 sales revenue of $600K through end of March (+21%) with $150K in new business.
- Developed strong rapport and working relationship with respective sales team members to help increase number of potential furniture clients for the company.
- Put together a sales/marketing plan to help form a “road map” in setting key priorities & objectives for sales team.
- Helped develop additional resources and furniture manufacturers to allow the company to better compete in the marketplace against key competitors.
- Increased awareness of Integrity furniture program within marketplace along with positive feedback from client base on our service level.
0-5 years of experience
- Managed a team of fourteen commission sales professionals, while overseeing a full team of forty-four.
- Developed daily, monthly, and yearly goals to exceed gross margin, net promoter, and warranty goals.
- Maintained a world class net promoter score for a retail industry of 75 or better. Assisted in maintaining strong margins in a competitive market by working with vendors to supply the best products at the best prices while improving sales goals by 3% on consistent basis.
- Increased market share and broke a retail record of 65%.
0-5 years of experience
Supervised a staff of up to 6 employees through motivation and teamwork
- Managed budgets and inventory ensuring effective cost controlling spending
- Maintained payroll, general accounting, and petty cash funds in a detail-oriented manner
- Achievements: generated up to $4,000 in weekly sales by directing staff members on their respective clients
0-5 years of experience
Assisted customers with item selection, operated computerized cash register, monitored inventory, and assembled furniture.
- Always met quarterly sales goal.
- Accurately balanced cash register daily.
- Handled customer issues efficiently and patiently.
- Promoted from sales associate to furniture sales manager after two years. Trained new associates.
0-5 years of experience
Generated furniture sales at multiple retail outlets
- Managed up to 12 sales associates at for multiple retail locations
- Hired, scheduled, and trained sales and receiving staff
- Supervised and performed all aspects of the day to day retail operations of the furniture department and sales floor
- Exceeded corporate sales goals every quarter-resulting in a 98% increase in sales my final year setting new store and district earning records
- Implemented training procedures for furniture sales associates – increasing profitability and safety awareness
0-5 years of experience
- Supervised a staff of up to 6 employees through motivation and teamwork.
- Managed budgets and inventory ensuring effective cost controlling spending.
- Implemented and directed staffing, training, and performance evaluations to develop and control sales and service programs.
- Maintained payroll, general accounting, and petty cash funds in a detail-oriented manner.
0-5 years of experience
Increased client base, requiring the company to broaden its delivery to cities that were once not serviced.
- Developed training courses and materials with MS Office Suite applications for new trainees.
- Attended out of state seminars for new incoming product lines.
- Managed weekly scheduling, daily reports, e-mail, and maintained clientele book and records.
- Placed orders to restock merchandise and handled receiving of products to our sales floor.
0-5 years of experience
Have excellent time management skills along with organized qualities and determined in accomplishing and exceeding any set of tasks presented. Have the ability in taking up new responsibilities with an accelerated learning pace.
- Analyze competitive product offerings in terms of features, benefits and price points
- Provide necessary actions for selecting and training multiple associates in set tasks
- Significantly increased sales by as much as 70% in our retail location
- Consistently met or exceeded the companies rigorous sales goals by selling over in product each year
- Manage sales and deliver reports weekly to ensure timely delivery of product
6-10 years of experience
- Organized initial furniture department setup
- Expedite freight receipts, maintain appropriate inventory levels and minimize shrink
- Addressed customer requests and implemented plans to ensure maximum levels of customer satisfaction
- Outlined individual and departmental sales goals to ensure desired profit increases were met
0-5 years of experience
- Managed the sales and performance of luxury grade custom upholstery, lighting and case goods; including but not limited to Ralph Lauren Home, Barbara Barry, Lee Industries, French Heritage, Theodore Alexander & Dwell Studio (Generating Approx. $14 million in retail sales, annually)
- Participated in space planning, product design and finish selection, oversaw the production process for custom furniture pieces from conception to completion, expedited pieces when necessary to meet installation deadlines
- Closely analyzed sales, gross margin, and visual merchandising to develop strategies to improve product performance
- Partnered with vendors and executive buying team to ensure a profitable assortment and oversaw the administration of training programs to improve selling skills, custom service and operations
0-5 years of experience
Prepared the department for bi-annual inventory and performed assigned inventory duties such as accounting for all furniture and accessories used in display and non-stockroom areas.
- Maintained awareness of current merchandise in all departments and sold merchandise throughout the entire store.
- Maintained floor coverage and follow posted schedules with regard to area or counter assignments.
- Assisted customers with merchandise selections and processed all customer orders.
- Promoted from Inventory Control Manager in 2003 based on outstanding performance.
0-5 years of experience
- Hired and trained competent sales staff
- Maintained $2+ million inventory with >1% shrink
- Supervised and maintained furniture warehouse
- Maintained top ten sales position for district during entire tenure
- Trained new Furniture Managers within district
0-5 years of experience
- Assisted customer with inquires and selection process
- Performed weekly inventory of stock and ordered to replenish low stock
- Created weekly schedule for furniture employees
- Planned sales goals for employees
0-5 years of experience
Directed and managed 16 stores in two districts located in CO, UT, ID, WY and SD.
- Managed sales volume of $4.5M.
- Posted 30% increase in sales for the first major events of 2011.
- Worked with store managers and associates to implement needed components to produce profitable departments for the coming year.
- Conducted sales training and product knowledge classes.
- Worked extensively with sales reps to produce proper support for the departments.
- Directed and managed three districts in CO, UT, ID and WA.
- Hired and trained a team of commissioned sales professionals resulting in $1M annually.
- Improved the closing rate of the team from 50% to 70%.
- Reduced the error rate of the team from 9% to 3%.
- Kept my team profitable during the economic downturn.
0-5 years of experience
Oversaw the operational performance of the furniture department, including merchandise presentation, signing & set, freight processing & inventory control.
- Supervised the unloading of trucks, sorting of merchandise, and pricing merchandise.
- Responsible for training store personnel in furniture functions, including sales and customer service techniques.
- Assisted customers in the selection & purchase of merchandise.
- Provided customers with product information, always maintaining the upmost level of customer service & satisfaction.
0-5 years of experience
Designed new and fresh office spaces for high profile executives
- Revamped and rejuvenated furniture department by creating innovative, state-of-the-art floor and window displays
- Coordinated all of the weekly furniture pickups and deliveries to coincide with our store budget so we could meet and exceed our sales goals
- Provided weekly schedule for the furniture department staff
- Kept the furniture department stocked with the latest and most innovative items for our clienteles’ business needs
0-5 years of experience
Recruited, trained, and managed the stock, visual, and furniture sales staff.
- Managed a staff of 8 full-time commissioned sales associates.
- Communicated with vendors on staff training, assortment needs, and the overall presentation of the shops.
- Key holder responsible for the opening and the closing of the store.
0-5 years of experience
Responsible for the operational performance of the furniture department, including; cashiering, service desk, shrink control, merchandise adjacencies, presentation, ad signing, special promotions, shipping and receiving, freight processing and inventory control.
- Trained department and store personnel in furniture functions, including sales and customer service techniques.
- Ensure the appearance of the store’s interior, exterior, sales floor and stockroom are maintained to company standards.
- Overall performing general store operations duties, including merchandising, selling, cashiering, product assembly, inventory control, freight processing and stockroom organization, with a strong focus on driving sales.
0-5 years of experience
- Responsible for general store operations including merchandising, selling, cashiering, product assembly, inventory control, freight processing and stockroom organization.
- Assisted customers with product information, selection and purchase.
- Managed the price hold process.
- Maintained department inventory, including cycle counts, in an effort to maximize sales and inventory turn.
- Assisted in training department and store personnel in furniture functions, including sales and customer service techniques.
0-5 years of experience
- As the Furniture Department Manager I was responsible for all day to day operations, making the department one of the most productive departments of the 1200 locations in the company.
- Hiring, training, and scheduling employees going from 2 to 5 employees.
- Included all aspects of inventory management including ordering, shipping, receiving, and merchandising of products.
- Large emphasis on maintaining periodic inventory counts in an effort to keep control of inventory shrinkage. Had lowest shrinkage in the region.
- Sales increased from $840K to $1.3M annually during my first year as department manager and to 1.5M the second year.
0-5 years of experience
- Responsible for overall sales, inventory, marketing, and distribution to over 500 accounts
- Oversaw 90+ house accounts directly, including Christy Sports, REI, Amazon and Cabela’s
- Created pricing and sales programs for U.S. market
0-5 years of experience
- Opened four Big Lots furniture departments in new and existing stores and closed Hastings Big Lots store.
- Responsible for inventory control, store sales, and supervision of departmental staff on a daily basis.
- Effectively trained new management in the St.Paul/Minneapolis Metro Area and assisted in ongoing training of current managers.
- Responsible for the hiring, training, and scheduling of furniture department staff.
- Frequently traveled to other stores to assist with organizational and training issues.
10+ years of experience
Provided contract sales, for new and used office furniture.
- Purchased office furniture in large quantities, involving the bid process.
- Handled disposition process of all furniture, repair, disposed, wholesale, etc.
- Worked on marketing strategy with other team members.
- Performed other sales duties within Office Environment’s Services Division.
- Sold carpet cleaning, re-upholstery and upholstery cleaning, services.
- Provided, Panel system refurbishment, wood touch-up, refinishing, warehousing and storage, with computer generated inventory reports.
- Project managed, developed new business, cold calls and maintaining existing customer base.
0-5 years of experience
Managed 2,300 square ft. furniture store and 11 employees
- Trained all sales staff
- Ordered and stocked all furniture from over 23 vendors
- Audited nearby sister stores
6-10 years of experience
- Operational performance, including cashiering, service desk, shrink control, merchandise presentation, inventory.
- Training department/store personnel.
- Increased department profit 17.8% first year
- Reduced total department merchandise loss from 5.4% to 1.3%
- Completed logs/reports according to established policies/procedures.
- Oversee activities directly related to making products or providing services.
- Greet customers and ascertain what each customer wants or needs
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
0-5 years of experience
Perform multiple responsibilities including answering phones, promoting special offers and optimizing store space for sales
- Generate daily furniture sales
- Deliver furniture from warehouse to customers vehicles in a quick and efficient manner
- Demonstrate strong teamwork skills while cooperating with employees
- Operate baler and dispose bale
0-5 years of experience
- Assisted customers with product information, selection and purchase of merchandise
- Responsible for the operational performance of the department
- Responsible for the merchandising of the department
- Responsible for training department and store personnel in furniture functions
- Responsible for maintaining inventory
- Created and maintained price hold files
- Responsible for seeing that all shrink and safety procedures were followed
0-5 years of experience
Received and detail checked furniture DSD’s (direct to store deliveries)
- Met all sales goals for the 2 periods I managed.
- Set furniture ads.
- Maintained great customer service for customers with constant furniture coverage.
- Rectified any problems with furniture department.
- Kept up with new furniture being built, displayed, and signed.
0-5 years of experience
- 22 of the Million Dollar Club in 2003 & #24 of the Million Dollar Club out of 843+ stores.
- Manage, train, and oversee teams of successful sales associates (b/w 5-8 associates at a given time).
- Handle inventory control, customer relations, loss prevention, and Human Resource issues.
- Develop quotas for sales associates on a weekly basis.
- Facilitated a smooth change when the company remodeled.
6-10 years of experience
- Strong, customer service driven background which has led to an increase in sales year-over-year.
- Have hit bonus payouts due to increase in sales volume for the year.
- Managing a team of customer service/sales representatives in the day-to-day operations.
- Maintaining employee schedules and tracking sales goals
- Interviewing prospective employees.
- Light office duties along with keeping an active inventory.
Furniture Sales Manager Duties and Responsibilities
The size of the store may affect the furniture sales manager’s duties, but there are some common core tasks associated with this position, such as:
Train Sales Associates Furniture sales managers teach store sales associates selling techniques, how to use company computer systems and programs, and educate them on the products that they are selling to meet sales goals and provide good service to customers.
Conduct Sales Meetings Changes occur on an almost daily basis: new products come in, products are discontinued, prices change, and new promotions are started. Furniture sales managers hold daily sales staff meetings to make sure sales associates are aware of these changes.
Monitor Inventory Furniture sales managers keep track of furniture items in stock and place restock orders as needed to ensure that there is adequate inventory on hand to meet the needs of customers.
Handle Customer Issues To maintain customer satisfaction and retain clientele, furniture sales managers address and resolve customer complaints received in person, over the phone, and through email.
Develop Strategies Developing strategies to improve product performance and increase sales and profitability is a key part of a furniture sales manager’s role.
Furniture Sales Manager Education and Training
Furniture stores typically seek sales managers who have a bachelor’s level education. Other highly sought-after qualifications are prior sales, merchandising, customer service, and supervisory experience.
Furniture Sales Manager Salary and Outlook
Furniture sales managers earn an average salary of $57,000. The pay scale for this position ranges from a low of $32,000 to a high of $112,000. The outlook for this job is tied to the growth of the furniture industry. The Bureau of Labor Statistics projects an average growth rate of 7 percent through 2026.
Helpful Resources
The resources below will help you learn more about working as a furniture sales manager:
The High-Impact Sales Manager: A No-Nonsense, Practical Guide to Improve Your Team’s Sales Performance – authors Norman Behar, David Jacoby, and Ray Makela have over 50 combined years of sales leadership experience. They use their knowledge to provide readers with advice and tips on hiring the best candidates, behaviors that drive performance and how to use them to manage sales performance, how to produce accurate sales forecasts, personalized sales coaching, and how to motivate and inspire greatness in their team
What They Don’t Teach You in Business School: Real-World Sales and Service Skills You Need to Win and Wow Clients! – Michele Fleury uses “tried and true tactics” in her illustration of basic communication, sales, and customer service techniques that sales professionals can use in their business and client relationships. Fleury relies on her 25 years of experience in corporate sales and small business ownership to teach readers about effective communication techniques, customer issue resolution, contract creation, and obtaining positive client reviews
National Association of Sales Professionals – founded in 1991, NASP is currently the largest virtual community of sales professionals in the world. This community “links career-minded professionals together forming a nationwide peer network.” Benefits of membership include: job opportunities, coaching, online webinars, and courses including certifications such as Certified Professional Sales Person (CPSP) and Certified Professional Sales Leader (CPSL)
The Sales Management Association – this LinkedIn group is the only global cross-industry association for sales-focused managers. It promotes professional development, peer networking, best practice research, and thought leadership. With nearly 1,500 members, the group’s primary focus is the management of virtual and regional training and networking events. These events include small workshops that focus on core sales management skill sets and an annual Sales Force Productivity Conference that centers on sales effectiveness
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Furniture Sales Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
