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Inside Sales Engineer Resume Samples
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0-5 years of experience
- Developed and distributed marketing campaigns using HTML to enhance corporate branding
- Updated and maintained corporate website using HTML and WordPress to keep customers informed
- Performed lead qualification and inside support of incoming sales leads for 3D scanner and 3D printer purchases
- Trained incoming engineering and marketing interns
- Increased recipient open rate on emailing campaigns from 8 to 14%
- Built CAD Workstation from purchased components, saving $2000 as compared to COTS unit
0-5 years of experience
- Recruited by Senior department leader for a promotion to an Engineer II through referrals by sales team member as a key contributor.
- Top 5 out of 20 sales engineers, exceeded performance metrics and objectives.
- SME in back up and disaster recovery on ease of use, time and cost savings provided.
- Consulted with customers on architecture design, provided technical assistance during POCs, trials, and sizings of [company name]’s portfolio. Worked in close partnership with sales team to close business with potential customers.
- Re-stated and improved the structure as the head of the bi-weekly “tech talk†trainings with a team of engineers, planned topics, identified SMEs, scheduled participants and led training sessions.
- Problem solved to identify configurations and compatibility of solutions specific to customer requirements and environment.
- Provided technical support and coordinated resources to remediate issues and solve errors.
0-5 years of experience
- Supervised order entry, quotation, bid projects, new account set up, equipment delivery, and installation of all Tyco equipment. Handled up to 120 sales accounts on a daily basis.
- Performed pressure, vacuum, and relief valve sizing consistent with ASME pressure vessel requirements, and boiler codes/specs.
- Ranked #1 nationally in Slow Moving Inventory Sales for 2005. Responsible for a $145,000 obsolete/old inventory reduction & cash generation. Awarded 2005 Dazzler Award for outstanding customer service & support
6-10 years of experience
- Sales team accounted with $2.6 Million in annual sales for year 2008.
- Provide customer support, pricing/delivery, product specifications, and project application requirements to prospective customers.
- Responsible for increasing new product line sales in excess of a 25% Gross Profit Margin in FY ’08.
- Increased new inside customer sales accounts by 37% for FY ’08.
- Maintained key customer relations with Ford and General Motors and execute process improvements for qualifying potential customers.
- Additional duties include contacting Principle Manufacturers, OEM’s, and System Integrators.
- Guiding and mentoring the sales team towards success; providing direct engineering support to multiple production plants.
0-5 years of experience
- Supported Domestic & International territories by providing technical and commercial customer service and preparation of sales quotations and proposals.
- Completed one-month assignment in Singapore sales office with the goal of expanding support and providing process and procedure training.
- Supported multiple Regional Sales Managers
0-5 years of experience
- Assisted with technical support and troubleshooting via phone and email for the transmitters and sensors
- Offered technical and application expertise to sell the appropriate technology based on the customer’s needs
- Communicated continually with Outside Sales representatives providing inside support and knowledge to help with customer application, order and quote requests
- Provided timely and accurate responses to build customer trust and loyalty which allowed us to exceed our sales goals and dispalce our competitors
- Active participant in strategic initiatives to learn company best practices to help promote new to the market product offerings
- Part of a multifunctional team working on initial testing and training of new business systems which get rolled out to the global organization
0-5 years of experience
- Fully managed preparation and purchase of jobs up to $500,000
- Self-sufficient in selecting and quoting 8 product lines within 3 months (compressors, pumps, flow meters, VFD’s, silencers, controls)
- In BlueBeam, Mapping of refrigerant piping for hotel jobs up to $300,000
- Worked on 80 – 100 quotes, submittals, and orders on a weekly basis
- Provide last-minute quotations and orders for contractors on a quick turnaround
0-5 years of experience
- Managing multiple accounts within the US and Canada
- Sales MVP Q4 2016
- Developed strategy aimed to exceed department goals company wide
- Increased customer acquisition of 125%
- Exceed churn goal of 2%
- Responded swiftly and courteously to customer complaints or inquiries
- Troubleshoot, finding variables of problems providing solutions
- Liaison cross functionally to ensure achievement of company goals (Developers, Marketing, GM, Salesforce Developer, Sales and Care Team)
- Success rate of completion and problem solving with technical solutions
0-5 years of experience
- Assist customers with solving mechanical problems and wear problems in conveyor and machinery applications using engineered plastics
- Prepare quotations
- Process orders in company ERP system
- Assemble Data for Production Department
- Manage communications with customers and sales reps by phone and email
0-5 years of experience
- Average over $100K in sales consistently on a monthly basis.
- Develop strong relationships with customers, contractors, and engineers.
- Mentor new hires in sales performance, training documents, technical info, policies, and procedures.
- Proactively contact engineers and contractors regarding drawings and schedules for bid opportunities.
- Develop strategic sales opportunities for current customers and new business.
- Contribute to revenue generation and support of 12 outside sales engineers within six states.
- Manage complete equipment and parts inventory for adequate stock levels.
- Manage order entry, RGA/RMA, logistics, and sales reports for the Great Plains District.
- Effectively communicate with personnel and customers, current stock levels, order, and project status.
- Daily use of Salesforce.com, Oracle, MS Office, BidClerk / ISQFT, and other internal systems.
0-5 years of experience
- Aid four sales engineers in creating customized HVAC system solutions for mechanical contractors, consulting engineers, and building owners by selecting and configuring equipment created by over 30 manufacturers.
- Perform equipment ratings for various thermodynamic conditions using design softwares and create concise performance reports for customers. Equipment may include: chillers, cooling towers, air handlers, fan coils, direct expansion split systems, boilers, pumps, hydronic accessories, motors and variable frequency drives.
- Analyze plan drawings and specifications to identify key performance requirements, such as energy consumption, electrical characteristics, and materials of construction to determine feasibility of solution versus “basis of design.”
- Directly support all stages of project execution, including: pricing summary and quote letter writing, equipment purchasing, logistics coordination with factories, and generating closeout documents following installation.
0-5 years of experience
- Develop sales opportunities and leads by identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations; preparing quotations.
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Determine customer requirements and expectations in order to recommend specific products and solutions.
- Identify key decision makers amongst targeted leads to start the sales process.
- Build and maintain close relationships with customers and colleagues.
- Assist the field sales team in the implementation of a strategic account sales strategy designed to increase penetration of the company’s products.
- Effectively utilize monthly sales reports.
- Actively promote and sell all consumables and serviced products.
- Utilize company’s established CRM to create and update contact information, leads and opportunities.
0-5 years of experience
- Work with distributors and customers to select the appropriate pump for their needs. Including: pump size, motor type and materials.
- Create project specifications, estimates and proposals which include: quotes, sales drawings, pump curves and equipment manuals.
- Educating customers about our products, as well as, how to install and operate equipment for optimal longevity and performance.
- Collaborate with engineering department on new product development and implementation.
0-5 years of experience
- Responsible for primary contact between the facilities and customers in terms of contacting customer, quote generation, follow-ups, order placement, expediting, and fielding technical questions
- Negotiated sales procedures, pricing, and terms with customers.
- Processed sales orders through Syteline and manage customer portals
- Read drawings and qualifying requirements for magnets, including all specifications
0-5 years of experience
- Quoted large projects and small jobs.
- Assisted in project managing various, NYCTA, MTA, DEP medium voltage projects.
- Performed job site visits, customer follow up and aftermarket services.
- Assisted integrating local Powerware teams for Synergy work.
0-5 years of experience
- Assist outside sales team in executing and achieving their territory and market business plans.
- Extensive interaction with customers, partners and team via phone and email.
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Identify and communicate customer’s needs and sales opportunities to help future growth.
- Maintain professional business relationships with target or assigned accounts.
- Maintain expert level of product knowledge and application.
- Administrative functions include generating price quotations
0-5 years of experience
- Evaluate select commercial HVAC equipment per required specification / plans
- Price and order equipment using multiple software tools web and software based.
- Communicate with customers provide technical and account support / Project management.
- Submittals on equipment to be sold to contractors.
0-5 years of experience
- Interpret drawings and mechanical specifications for ventilation needs.
- Assist with mechanical unit assembly, formulate cost estimates, and finalize sales.
- Evaluate equipment to finalize ventilation system design for residential, commercial, and industrial applications.
Inside Sales Engineer Duties and Responsibilities
The organization an inside sales engineer works for will determine the exact duties they take on. Based on job listings we analyzed, these duties typically involve:
Search for New Clients Inside sales engineers seek new clients who might benefit from the products or services their company provides and aim to maximize client potential in different allocated regions.
Negotiate Contract Terms A key part of this job is negotiating tender and contract terms that match the needs of both the client and the company, establishing conditions that satisfy both parties.
Provide Pre-Sales Technical Assistance Customers may not be aware of what services are available to them or what they need, so inside sales engineers provide guidance and assistance based on their problems, using their product knowledge to help clients make good choices.
Develop After-Sales Support Once a sale has been made, inside sales engineers work with the client to provide technical help as needed and to carry out product training if necessary.
Develop Long-Term Customer Relationships Inside sales engineers develop long-term relationships with clients by managing their needs and identifying which products they might benefit from. They persuade clients that a product or service is best for them based on their needs as well as the quality, price, and delivery terms.
Inside Sales Engineer Skills and Qualifications
Inside sales engineers should be confident speaking with people and promoting the unique selling points of products and services, which also requires excellent customer service skills. Typically, employers require a bachelor’s degree in an engineering subject and prior sales experience, as well as the following abilities:
- Customer service – inside sales engineers spend every day working with clients and customers and need to provide professional and friendly service each time. For this aspect of the job, great customer service skills are necessary
- Problem-solving skills – inside sales engineers need to be able to identify a customer’s issue or problem and find a product or service that will resolve it
- Technological experience – inside sales engineers need to have the knowledge and technical expertise to advise clients and assist them with any problems
- Interpersonal skills – being a great listener and speaker is vital to succeeding as an inside sales engineer, so applicants should have excellent interpersonal and communication skills
- Confidence – inside sales engineers need to be confident and persuasive in order to motivate clients and customers to make purchases and to upsell products
Inside Sales Engineer Education and Training
The minimum requirement to become an inside sales engineer is a bachelor’s degree in an engineering discipline. It is possible for those without a degree to get a job as an inside sales engineer if they have previous sales experience as well as the necessary technical knowledge or training. Most university engineering programs require four years of study and typically include courses in math and the physical sciences. Inside sales engineers often receive sales training as part of their job induction, and it’s important that they continue their education throughout their careers to stay up to date with the latest technological advancements.
Inside Sales Engineer Salary and Outlook
The median annual salary for inside sales engineers is nearly $99,000, according to the Bureau of Labor Statistics (BLS). Inside sales engineers in the 10th percentile earn around $57,000 annually, while the highest paid earn close to $163,000 a year. At the higher end of the pay scale, bonuses and profit-sharing opportunities can exceed $20,000. Almost all employers provide medical coverage as part of their benefit packages, and almost 80 percent offer dental coverage as well. The BLS predicts that this sector will grow 7 percent through 2026.
Helpful Resources
We’ve collected some of the best resources to help you develop your career as an inside sales engineer:
“Sales Engineers: Re-Inventing the Wheel of Pre-Sales Technical Support” – this blog post provides a background on the companies that hire inside sales engineers and the benefits of working as one
Sales Fundamentals for Technical Specialists – a great reference for inside sales engineers looking to expand their knowledge of sales skills and techniques, this book explains how technical specialists can provide value to the sales process
The Evolving Sales Engineer – this book helps readers identify personality traits to anticipate concerns, handle the most common and challenging objections, and satisfy both company and client needs
Mastering Technical Sales Blog – this blog focuses on the day-to-day tasks and challenges that sales engineers face. It offers advice and guidance on a range of useful topics, from how the role might develop to creating engaging sales ideas
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
