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Internet Sales Manager Resume Samples
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6-10 years of experience
- Consistently exceeded store sales and profit budgets.
- Generated internet sales from substandard #3 ranking in city to top 25 national car sales of 750 dealerships.
- Consistently earn highest rating in customer service satisfaction surveys.
- Exceeded sales goals each year including 200 percent for 2012 and 80 percent in 2013.
- Coordinated and responded to complex customer Internet sales requests, resulting in increased sales and customer satisfaction.
10+ years of experience
Educate customers and peers by sharing information regarding the purchase of a vehicle
- Facilitated sales by gaining agreement between customers and dealership to create a win-win situation
- Handled customer inquiries and resolved vehicle issues in a timely and professional manner
- Worked independently and thoroughly with customers to understand their needs and provided them with a solution
- Took the initiative to participate, encourage and lead the team in assigned tasks
0-5 years of experience
Use CRM software to follow-up online inquiries regarding new and used car sales. Conduct outbound calls nurturing
client relationships to compel on-site visits resulting in higher sales closures. Up-sell parts, accessories, and service
contracts maximizing revenue streams.
- Maintained a 15% conversion rate from leads to appointments using a consultative sales approach.
- Consistently maintain robust closing rate of 78% for final sale of vehicle.
- Selected to deliver new vehicles to customers showcasing unique features and clarifying operations generating
- Closed double digits sales units within 1st month; on target for closing 10+ sales units within 2nd month.
- Received Subaru and Mazda Certification within 1st month; completed training .on brand value, refined sales
0-5 years of experience
Recognized as a top sales generator, increasing personal sales level by 5% six months in a row
- Shared product knowledge with customers while making personal recommendations
- Negotiated prices, terms of sales and service agreements
- Contributed to repeat and referral business by using strong customer service and problem solving skills
- Collaborated with colleagues to exchange selling strategies and marketing information
- Maintained friendly and professional customer interactions
0-5 years of experience
Was recruited back into automotive sales due to on-going good past relationships and demonstrated success in driving business and performance.
- Created a new Internet sales department from scratch including website, personnel, lead sources, social media presence, etc.
- Implemented CRM tool.
- Maintained accurate on-line inventory including creating and updating all vehicle comments, dealership descriptions, “calls to action” and vehicle description data.
- Managed on-line reputation and social media.
6-10 years of experience
Responsible for all client sales via Intranet
- Managed Internet sales for the dealership, implemented a new Internet sales strategy by updating the dealership website with current promotions and ensured OEM compliance
- Certified Reynolds and Reynolds Customer Management Solution and Certified VinSolutions Customer Management Solution and Internet Lead Management (ILM)
- Generated over 1.5 million in total gross front and back end revenue
- Perform daily prospecting calls of 60 or more
0-5 years of experience
Work with 15 professionals to understand federal and local laws that govern auto sales.
- Created and maintained excellent relationships with customers.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve in sales.
- Effectively close automotive sales by using a ‘team approach’ to generate growth in revenue for the department and dealership.
0-5 years of experience
Market and merchandise pre-owned vehicle inventory. Grow and maintain customer base through digital marketing methods. Train sales force in implementation of CRM (Customer Relationship Management) software. Act as liaison between vendors and management team.
- Developed and facilitated marketing strategies with management team.
- Significantly increased percentage of internet sourced sales.
- Served as finance manager at times when acting finance manager was out of the office.
- Participated in continuing education to increase effectiveness of digital mediums.
0-5 years of experience
Managed the sales department for an e-commerce business with sales in North America, South America, Europe and Asia.
- Managed new product sales by researching and analyzing opportunities on both company owned websites and third party platforms including eBay and Amazon.
- Responsible for various functions including advertisement, customer support, technical support, and shipping.
- Contributed widely to a 20% growth in company sales by targeting top sellers and catering to potential buyers.
- Generated inventory and sales reports for accounting and sales purposes.
- Worked on cross-functional team to derive new marketing schemes and boost efficiency.
0-5 years of experience
Generated sales leads by strategically using the internet to generate inquiries from customers and following up with product information, financing options, and trade-in values to drive new sales.
- Established excellent track record for closing deals, and provided training and mentoring to other associates.
- Up-sold accessories, including warranties to maximize the gross on each sale.
- Structured appropriate loan packages based on analysis of customer credit worthiness.
- Presented customers with proper disclosures and forms, and ensured accurate completion of sales and loan documents.
0-5 years of experience
Responsible for designing financial packages to meet customer’s needs, based on information gathered during one on one customer interviews
- Maintained a verifiable 45%+ closing ratio on finance and insurance products
- Resolved customer and lending company issues to ensure timely processing of customer transactions and contract fulfillment
- Initiated and maintained customer contact through the use of contact management software, Microsoft Word and Excel.
0-5 years of experience
- Created, Maintained, and Managed Company Websites
- Managed Sales and Service Leads and Social Media Marketing
- Sold new and pre-owned inventory
- 100% mark of excellence training completed for 2011 year
- Assisted in dealer trades
0-5 years of experience
Developed a four month plan for continuous internet customer contact.
- Created multiple social media pages for the company.
- Worked with third party web developers to create our site.
- Instituted best practices to create multiple positive online reviews.
- Exceeded car sale expectations by month four after hire.
- Acted as hardware and software expert for the dealership.
- Became a Certified Technology Expert by completing all training.
6-10 years of experience
Confer with potential customers regarding vehicle needs and advise customers on types of additional equipment needed.
- Designed and implemented an effective and organized online sales process.
- Executed tracking of online customer inquiries to support monthly and quarterly reporting.
- Supported improvements in internal operations by recommending changes to process, systems, or procedures.
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[Internet Sales Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
