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Research Interviewer Resume Samples
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10+ years of experience
- Conducted telephone interviews to television viewers across the United States.
- Identified contacts by verifying contact information provided upon receiving calls.
- Obtained missing and questionable information and proceeded to probe in order to clarify.
- Collected data on respondent’s television viewing habits for research purposes.
0-5 years of experience
- Placing outbound calls to consumers while assisting them in the decision to participate in research study as well as providing approved compensation.
- Demonstrate professionalism while speaking on the phone, communicate efficiently, all while building strong relationships with the consumer.
- Providing all company disclosures with accurate input of collected data into the company database.
- Making follow up calls to respondents answering any questions they may have insuring the return of research material.
- Providing the most outstanding customer service to make sure consumers participation is a rewarding experience.
- As a mentor I assisted in the training of new hires, monitoring their calls, and providing an outline of challenges encountered by the commitment from prospective participants.
- Lead the team by setting exemplary examples, resolving conflicts efficiently, and always show a positive attitude while problem solving with consumers.
0-5 years of experience
- Build connections with customers in order to gather data on demographics and entertainment interests
- Use persuasive communication skills
- Data entry
- Multi-task using the phone while navigating through computer programs, entering information, and filling out handwritten paperwork
- Meet daily, weekly, and monthly goals based on job performance
0-5 years of experience
Conduct cold calls nationwide to interview respondents on different topics, primarily related to work with the Centers for Disease Control and Prevention.
- Support, plan, and coordinate operations for multiple surveys.
- Review, classify, and record survey data in preparation for computer analysis.
- Conduct research to gather information about survey topics.
0-5 years of experience
- Enlist household’s cooperation in keeping a TV diary for a seven-day period.
- Persuade reluctant respondents to cooperate.
- Maintains confidentiality of procedures, scripts and respondent information at all times.
- Make outbound calls in a call center setting.
- Data Entry
0-5 years of experience
Battelle
- Conducted interviews over the phone for research surveys
- Set up and scheduled follow up calls and interviews
- Filled out the survey answers on a computer program.
- Made calls to residences to find potential customers
0-5 years of experience
- Following protocol for doing different test with children (Woodcock, Marshmallow, CPT, Empty Box, Disappointing gift, Wppsi, etc.) that rate the children’s oral language, stress levels, gratification, IQ, and memory task.
- Taking biological measurements such as heart rate, blood pressure, weight, etc.
- Secure retention with everyone to provide more data.
- Conducting personal questions and making our participants feel comfortable enough to continue.
- Providing info to mothers about local resources.
0-5 years of experience
- Conduct one-on-one interviews with homeless and formerly homeless adults in Spanish and English
- Assist research investigators in conducting focus groups with providers and participates
- Maintain detailed logs of communication and follow-up monthly with participants
- Provide assistance in coding data and creating code books
- Continually check and update database records for accuracy and auditing
- Created a literature review database
- Supplement the workload of two other interviewers and a project manager when interview volume is high
0-5 years of experience
- Delivers high quality customer service
- Conducts research calls and interviews
- Analyzes and determined dates and times for interviews with potential clients
- Adheres to confidentiality of studies
0-5 years of experience
- Making outbound calling in a friendly manner
- Collect data and opinions on various topics
- Engaged with people to complete surveys over the phone
- Read numerous scripts from the screen accurately
0-5 years of experience
- Inbound and outbound calls to conduct vary of surveys such as phone interviews, opinion polls and market research.
- Record and report the results of every call.
- Scheduling appointments, no obligation face to face consultation for sales representatives.
- Some data entry and clerical duties.
0-5 years of experience
Handle research participant inquiries and complaints
- Provide information about our research products and services
- Document and update participant/customer records based on interactions
- Develop and maintain a knowledge base of the evolving research products and services
0-5 years of experience
- Gather research information
- Place outbound calls
- Exceed corporate and client objectives
Research Interviewer Duties and Responsibilities
While the specific responsibilities of a research interviewer can depend on the type of organization they work for, most share several core duties:
Conduct Interviews The central responsibility of a research interviewer is conducting both in-person and telephone interviews with participants. Typically, a research interviewer receives a list of questions and objectives, along with data regarding interview subjects, then schedules interviews. During the interview, the research interviewer asks questions and records answers, asking follow-up questions to gather clear and usable data.
Compile Interview Data After conducting an interview, the research interviewer compiles data and prepares reports. These reports generally include information about the research participant, questions that the interviewer asked, and the participant’s responses. In some cases, the research interviewer may use a standardized form to record responses, while in other cases the interviewer needs to write a report related to each interview to aid in data analysis.
Maintain Participant Confidentiality Research interviewers maintain the privacy and confidentiality of research subjects throughout the interview process. This can include presenting participants with privacy forms and following best practices while conducting interviews, compiling data, and preparing or submitting reports. Research interviewers also answer participant questions related to privacy and confidentiality practices and procedures.
Present Findings to Supervisors In addition to conducting interviews and preparing reports, many research interviewers present the results of their interviews or findings directly to supervisors. In this aspect of the role, the research interviewer may need to compile data from a series of interviews into a presentation that highlights commonalities, trends, and responses as a whole. They also need to be prepared to discuss their interview process with supervisors and managers to help shape future interviews.
Support Data and Record Management Many research interviewers also provide support with record-keeping and data management, working closely with supervisors and other interviewers to maintain and update files related to ongoing research projects. This can include regularly assessing files to remove redundant or irrelevant data, creating new records of interview participants, and ensuring that files are accessible for researchers.
Research Interviewer Skills and Qualifications
Research interviewers work in a variety of fields, interacting with customers, patients, and clients to gather data. Most workers in this role have at least a high school diploma and the following skills:
- Research skills – research interviewers should thoroughly understand the field in which they are conducting research, including the objectives of their interviews and the overall research process
- Clerical skills – in this role, research interviewers record interview information quickly and accurately, so they should have strong clerical skills, such as typing and note-taking
- Confidentiality – maintaining confidentiality is vital in this role, so research interviewers should understand the importance of protecting interviewee data and following best practices to maintain confidentiality
- Attention to detail – research interviewers should also have a high level of attention to detail to ensure that they accurately record answers, ask the right questions and follow-up questions, and gather all necessary data
- Communication skills – written and verbal communication are both central to this role, since research interviewers need to speak to research participants and prepare and present reports
- Time management – research interviewers also need great time management skills to successfully coordinate interviews and ensure that they gather data on time for ongoing research
Research Interviewer Education and Training
There are no formal education requirements to become a research interviewer, although most companies require a high school diploma or GED. Some experience with administrative and clerical tasks can help research interviewers find work. There are many opportunities for on-the-job training in this role as research interviewers learn more effective techniques for conducting and recording interviews.
Research Interviewer Salary and Outlook
While the Bureau of Labor Statistics (BLS) does not provide specific salary information for research interviewers, its data for survey researchers and interviewers may provide a helpful starting point. The BLS found that survey researchers earn a median annual salary of $54,270. The highest-paid 10 percent of workers in this role earn more than $100,660, while the lowest paid earn less than $27,000. Interviewers earn a median annual salary of $33,110, with the highest-paid workers earning more than $49,490 and the lowest paid earning less than $22,060 per year. The BLS expects employment in this field to grow at a slower-than-average pace of 2 percent through 2026.
Helpful Resources
We identified a number of resources on the web if you’d like to learn more about working as a research interviewer: “Six Best Practices for Conducting User Interviews” – read this blog post to learn how to conduct effective research interviews by understanding interview objectives, asking open-ended questions, and allowing participants to answer without interruptions
InterViews: Learning the Craft of Qualitative Research Interviewing – this book provides research interviewers with a logical and thorough approach that they can incorporate into their work
“Interviews as a Research Method: Dig Deep into an Issue, Follow Up for Clarification, Analyze for Major Themes” – this blog post covers interview best practices and explores how they can be effective for gathering data in many industries
The Research Interview: Reflective Practice and Reflexivity in Research Processes – read this book (which focuses on interview management and interaction) to learn practices and approaches for conducting research interviews
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Research Interviewer
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
