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Export Manager Resume Samples
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0-5 years of experience
Managed the day-to-day operational goals of the air export team and perishable products, supervising and mentoring a staff of 25. Communicated directly across business units in dispatching and warehousing to ensure efficiency of outgoing shipment orders. Developed and monitored annual departmental budget of $25M.
- Restructured business line which realized significant outcomes and increased profits by 33% over 12 months, reduced operating budget by 10%, and reduced errors in movement by 37%.
- Reviewed and analyzed manpower utilization reports and presented forecasted needs to align with organization goals to meet operational tempo.
- Managed the highest volume client account within designated territory which generated over $520K in monthly revenue.
6-10 years of experience
Re-engineered pricing and proposal processes with a 300% reduced internal response time on hundreds of projects valued at $30M annually.
- Knowledge of commercial business enabled fast turn around proposals and successful negotiations of an increasing customer base. Completed formal Project Management training and thorough capture
- Uncovered and captured lost $2M additional award fee dollars through financial analysis.
- Managed contracts worth $50-200M annually, led quarterly reviews and improved cash flow by 500% and ensured regulatory compliance (FAR, CAS, ITAR) to maximize profits.
0-5 years of experience
Managed all aspects of inbound and outbound shipments using both ocean and air transportation.
- Reduced costs and ensured quality levels by creating and implementing strategic plans to move goods between countries; facilitated the decision-making process by supporting senior management.
- Supervised a team of four personnel; delegated responsibilities and evaluated performance.
- Improved level of staff knowledge and proficiency by creating strategic global logistics training programs.
- Ensured processes met U.S. and foreign trade regulations and policy changes, updating them when needed.
- Identified key areas for improvements by conducting cost and profit analysis.
- Delivered comprehensive and accurate quotes through work with sales assistants and clients.
0-5 years of experience
Responsible for business and administrative operations at Toronto office of multi-office freight-forwarding company.
- Developed new customers in Japanese and Chinese markets.
- Negotiated shipping rates with all suppliers, including Steam Ship lines, airlines, consolidated trucking companies, etc.
- Consistently exceeded monthly sales targets.
- Responsible for preparing all shipment and Customs-compliance documentation.
- Worked with clients across numerous time zones, ensuring all shipment issues were handled in a timely manner. As a result international business increased during my tenure.
0-5 years of experience
Leadership of sales, sales operations and customer service for 12 North American manufacturing facilities. Recognized as an industry expert on pricing trends and market conditions.
- Led the transition of a $700 million sales office to Nashville, TN, including staffing and training.
- Collaborated with a shared sales team of 100+ people led by Regional General Sales Mangers to align outside sales strategies with Business strategies to drive new business demand.
- Grew sales of value added products 57%.
- Developed and executed Monthly Rolling Forecast to provide the Director and Executive level Management accurate and timely information in order to make tactical decisions regarding key budget and sales strategies. Forecast was a fundamental component of quarterly guidance to Wall Street analysts.
- Developed and drove OSB sales within the Asian markets.
0-5 years of experience
Managed global logistics for up to 50 containers daily from suppliers in East Asia to clients in Canada
- Coordinated a multifunctional team and ensured trade compliance with customs brokers
- Decreased storage fees from up to 3000 dollars to 0
- Streamlined procedures and policies regarding import best practices for the logistics department
6-10 years of experience
Managed a 13 thousand square feet warehouse space employing 5 workers.
- Reduced average contract expenses by 20% through aggressive negotiations with vendors.
- Led cross-department initiatives to develop and pursue cost reduction programs.
- Coordinated quarterly business reviews alongside senior management.
- Conducted monthly inventories of materials on the work floor.
0-5 years of experience
Worked directly with CEO.
- Trained employees; prepared Import & Export documents such as invoices, pre-alerts and arrival notices for Regional and International clients.
- Tracked multiple shipments to final destination, ensuring customers’ satisfaction.
- Corresponded daily with domestic shipping lines, brokers and overseas vendors.
- Approved and processed customers’ payments; resolved discrepancies in a professional and timely manner.
- Arranged new trucking services, which lead to increased profit earnings by 15%.
- Advanced quickly within company and managed office during CEO’s weekly absence.
0-5 years of experience
Directed all day-to-day operations of the Ocean Export Department including staff management, export logistics, and documentation.
- Reviewed staff performance and coordinated staff training to facilitate high-quality service delivery.
- Clients served included: Smith Services, Mogas Valves, Logan Inc., and C&C Valve.
- Originated a new project to export all related equipment for pipeline construction in Colombia, South America.
- Saved several million dollars for export clients by negotiating rates with ocean, air and trucking carriers.
- Developed and managed a special department of ten people to handle relief cargo to worldwide destinations sponsored by the U.S.D.A.
0-5 years of experience
Collaborated with COO on development and implementation of import/export planning and product distribution to/from Eastern Europe, China, Brazil and other sources.
- Created and implemented guidance and recommendations resulting in expanded sales and market presence within China.
- Researched import regulations with FDA and other agencies and developed recommendations on compliance issues and export regulations.
- Managed product item database, product specifications, price lists and sell sheets; coordinated and proofread Chinese correspondence.
- Coordinated sales, provided market support to sales team, and strengthened networks with international partners.
- Expanded company contact base through soundly planned trade shows and special events.
- Trained interns on their responsibilities, company policies, procedures, and vendor relations.
6-10 years of experience
- Assumed leadership position in the AE department from a start up operation
- Collaborated with the warehouse and data team to curtail a basic PO management system into company specific and client specific needs
- Managed revenue growth of $4.8 million over a 3 year period
- Maintained 100 % IAC compliance since inception
10+ years of experience
Responsible for the Air Export Department, JFK Branch, which included the hiring and training of all new personnel, managed daily operations and conducted weekly department meetings to maintain existing client base and ensure proper customer service levels were met. Attended weekly Sales/Managers meetings in an effort to develop new client base. Responsible for the preparation of annual business plan and budget.
- Work Assignments – Developed and delegated all work assignments in the Export Department.
- Revenue Reports – Prepared and analyzed monthly revenue reports.
- Contract Negotiations – Negotiated both International & Domestic contract rates.
- Trainer – Appointed as the National trainer for Wilson UTC Air Export software
0-5 years of experience
Supervised export merchandise to ensure the proper schedules and procedures were followed
- Ensured delivery commitment is fulfilled
- Developed and maintained consistent and excellent service to customers, facilitated customers’ complaints and follow up with corrective actions
- Prepared export shipment documents – bill of ladings, invoices, packing list
- Entered data into the system
- Maintained proper update and filing of orders and shipping documents
- Created and maintained company records and ensured proper billings to clients
10+ years of experience
Sourced production raw material, plant equipment and specialty parts for overseas customers.
- Negotiated terms with both supplier and buyer for programmed procurement and delivery of contract orders.
- Arranged product land, air and sea movement from manufacturing plant to origin port to destination port.
- Researched required export documentation for specific products and customs requirements at overseas destination.
- Established working relationships with forwarding companies/shipping lines and negotiated for the most cost effective rates and routing.
- Prepared and consolidated required shipping documents including declarations, commercial invoices, packing lists necessary for collection and payment.
- Consulted with financial institutions on available financial instruments (e.g. L/Cs, CAD) to facilitate foreign transactions safely and securely and at minimum risk to all parties.
6-10 years of experience
- Managed import and export operations for industry leading textile producer
- Scheduled and supervised staff consisting of 30 employees
- Managed 24 hour trans-load operation consisting of 80 north and south bound domestic and export air/ocean moves
- Developed SOPs, industry specific power-point presentations, flow charts, and reports used for value chain analysis
- Performed extensive customer service and troubleshooting – developed customer specific reports, worked on day to day system operations
- Developed B2B communication standards
- Increased profits from $1 million in 1999 to $13 million in 2007
0-5 years of experience
Managed and handled Exports activities amongst numerous suppliers and customers, located mainly in USA, Central and South America, Europe and Asia.
- Managed and handled Purchase Orders for all goods to be exported from U.S.A.
- Designed Administrative and Computational support to control and keep accurate and expeditious records.
- Interacted with Freight Forwarders, Customs Brokers, Trucking Cos., International Inspection Cos., Shipping Cos., negotiating Contracts and Rates.
- Traveled and arranged Trade Shows’ participation in US.A. and Europe.
- Managed Office, supervising five persons. Personnel decisions.