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0-5 years of experience
Negotiated savings of $600K in commodity purchase contracts.
- Managed customs procedure documentation for $13M+ in import and export products.
- Developed and implemented a cost effective transportation plan reducing shipping costs by 25%.
- Performed market research and quality tests to consult on the product selection process.
0-5 years of experience
Successfully worked under indirect supervision from my home remote office.
- Streamlined Operations and Logistics processes, decreasing customer order ready time by half.
- Integral in researching and obtaining exclusive brand contracts which increased the value of the company.
- Key contact in vendor relations, maintained relationships that resulted in renewed
- Managed other employees in the areas of compliance and customer service.
- Performed all accounting and financial duties for the business including Profit & Loss
- Accountable for all inventory reconciliations mitigating losses due to clerical errors.
0-5 years of experience
- Trained and supervised staff of 7.
- Directed and supervised daily operations.
- Kept customers apprised of shipment status.
- Assisted the regional manager with quarterly reports for home office.
- Maximized profits by negotiating with local vendors on customers’ local jobs
0-5 years of experience
- Purchased flatware and cutlery for major retail chains according to specification, quality, and delivery required. Acted as liaison between customer and factory providing updated information as needed.
- Monitor shipments for on time departure and accurate arrival time.
- Information from purchase order creation to warehouse delivery is then conveyed to various in-house departments.
- Processed documentation accurately and sent to appointed freight forwarders accurately and on time. Accuracy and timeliness of documents created cost savings avoiding any late fees or penalties. Over the course of 4 years, achieved 99% accuracy and timeliness.
- Created and monitored Letters of Credit. Documentation is created, gathered and sent to the banking institutions on a timely basis for payment.
0-5 years of experience
Developed and implemented annual sales plan and product supply plans
- Monitored and analyzed competition and adjusted sales margins accordingly
- Secured new suppliers and negotiated business terms
- Targeted strategic partners and attended trade shows to cultivate those relationships
- Communicated and reported marked trends to C – Level management
- Product placement
10+ years of experience
- Responsible for a staff of 10 employees
- Negotiated all transportation rates for Air, Ocean, Brokerage, and Drayage
- Managed direct shipments to customers
- Implemented Import Tracking System for shipment tracking and customs brokerage information
- Managed Drawback Process which generated $250,000 in Duty Savings annually
6-10 years of experience
Place, trace and successfully deliver all customer orders from overseas suppliers’ to customers’ door within the customers’ pre-designated time frame.
- Successfully delivered orders with 93.5% on time rate.
- Negotiated freight contracts and saved the company in excess of $20,000.00 in ocean freight costs for the fiscal year 2001.
- Problem solved at logistics meetings with customers to successfully resolve logistics problems.
- Analyze and cost new purchases.
- Created and maintained easy to read customer recaps and “flow sheets”.
- Processed all Letters of Credit and submitted bank documents with a very high accuracy rate.
- Monitor ocean and air freight shipments very closely to keep to customers’ arrival schedule.
- Maintain direct lines of communication with buyers and assistant buyers.
- Appointed as company delegate to leadership conferences.
0-5 years of experience
Secured NVOCC Bond, handled FMC Tariff Filing and Ocean Import/Export operations
- Negotiated service contracts with carriers.
- Expanded overseas agency network for increased revenue
- Maintained an effective and efficient staff through team collaboration and guidance
0-5 years of experience
Served as the primary point of contact with customs lawyers to get classification advice and resolve any issues thereof. Served as a representative of the import department in customs litigation.
- Interacted with purchasers to evaluate the cost of import goods from a customs standpoint.
- Conducted country analysis and maintained the country analysis database to provide readily available information on country import/export procedures, customs regulations & duties, customs broker contacts, freight forwarders & consolidators and government customs personnel contacts.
- Maintained a database of license, trademark and copyright release letters from our licensors and provided them to customs brokers for clearing. Gathered updated release letters directly from licensors.
- Evaluated internal procedures and worked with MIS and Logistics to streamline processes and implement new systems. Worked with Logistics to minimize detention and demurrage charges.
- Worked with manager and the CEO to develop procedures for our direct import business.
- Signed off on demurrage and detention invoices and resolved freight rate issues.
- Assisted manager in staff development including staff planning, training, hiring and new hire orientation.
0-5 years of experience
Managed a staff of 7-10.
- Assured implementation of processes as directed by the Corporate Customs & Compliance Officer.
- Held weekly meetings with the department staff
- Prepared quotations, review customer profiles and rate structures.
- Supported Sales Department with customer information, rates, etc.
- Evaluated Branch performance on a regular (monthly) basis.
- Negotiated and managed contracts with providers, as required, to enable cost-effective transportation services.
- Assisted in training of the department staff and supervised cross-training.
6-10 years of experience
I was responsible for managing the day to day operations at a Northern Border release office. My duties included hiring, training, and evaluating personnel on a regular basis. I also assisted the sales department with quotes and client visits, increasing the growth opportunities and sales. I processed all steel, quota and TPL entries.
- The office consistently met or exceeded budget.
- Was recognized as Station of the Month 4 times
- Won Station of the year in 2009
- Successfully implemented an RLF process starting with Nortel and expanded to other clients until DGF opened all the ports on the Northern Border.
- Consistently met and exceeded expectations on internal and external audits.
- Had less than 1% error rate, including rejects and penalties.
0-5 years of experience
Responsible for all managing all aspects of import team operations both internal and external, including personnel management, training, sales, on-boarding of new clients, systems implementation, maintenance of existing accounts, customs entry compliance
- Responsible for import supply chain for 3rd largest BDP Global Client; work with client to establish and adjust benchmarks for production planning
- Primary resource for clients when they face special situations, ranging from complicated purchasing arrangements to special or restricted commodities
- Grown from Manage 18 employees across three teams, responsible for adjusting teams to accommodate changing workload and employee situations
- Import growth increased above 20% for each of past two years
0-5 years of experience
Ensured prompt execution of all existing contracts in compliance with the terms of agreement
- Maintained open channels of communication with customers and Vendors to ensure efficiency
- Solicited new clients and vendors to the company and negotiated new contracts with them
- Worked in Conjunction with Legal and Finance Departments to finalize terms of Agreements with new clients and vendors
10+ years of experience
[company name] is a leading importer and distributor of high end natural stone and ceramic tile.
- Integral Part of management team that worked closely to increase sales, open new distribution center and implement a new computer system.
- Met monthly with department heads to discuss any relevant issues and problems.
- Helped implement new security procedures that insured C-TPAT certification.
- Oversaw all aspects of importing from suppliers facility to our warehouses.
- Responsible for all aspects of inventory including receipts, adjustments and costing.
- Negotiated rates with steamship Lines, forwarders, customs brokers and truckers.
- Improved info flow resulting in easier access to arrival info resulting in increased sales.
- Worked closely with warehouse personnel to insure timely delivery and receipt of product.
10+ years of experience
Handled 100 + shipments per month
- Trained and mentored personnel
- Established customer SOP’s for key accounts
- Prepared and distributed documentation associated to shipments
- Scheduled door to door service
- Established and maintained relationships with vendor
0-5 years of experience
- Responsible for building the imports and traffic department from ground up. Developed
- Identify and implement risk mitigation initiative during the 2002 West Coast Port Strike.
- Built budget model for operation team (fulfillment and logistics). Managed annual logistics
- Managed planning calendar workflow schedule and deliveries for all products. Achieved
6-10 years of experience
Entering purchase orders in computer, costing and receiving merchandise. Maintained purchase journal. I worked with freight forwarders and custom brokers.
- Developed spreadsheets for accounting reports, saving the company time.
- Coordinated with the order department and sales department to expedite movement of purchases.
- Communicated with overseas vendors to ensure product inventory.
- Worked with overseas vendors regarding defective merchandise
6-10 years of experience
As logistics controller, processed documents such as the bill of lading and invoice
packing lists. Made purchases from
- suppliers and monitored daily shipments.
- Worked with freight forwarders to schedule timely shipments. Dealt with all
- Provided communication between the warehouse and shipping companies.
- shipments smoothly flowed through customs.
- Handled all shipping issues, to and from the company.
- Acted as company liaison to monitor, control and direct the import/export
- Ensure proper and timely filling and delivery of each order; resolved collection
- Translated and interpreted all Chinese documents.
6-10 years of experience
Accurately completed paperwork for importing merchandise.
- Effectively communicated with airlines/steamship carriers’ personnel.
- Supervised a staff of 10 employees.
- Responsible for inventory in a 50,000 square foot warehouse.
0-5 years of experience
Supervised a team of 6 employees
- Managed Customs clearance process from book date to delivery date
- Developed procedures to improve profit and efficiency of the brokerage operation
- Responsible for customer retention and called on existing accounts to ensure satisfaction
- Provided sales quotes to prospective customers
0-5 years of experience
Manage a team of 5 employees.
Brokerage transactions approximately 450 per month.
Transportation transactions approximately 550 per month.
- Manage Project accounts
- Increased productivity by training staff to use system enhancements.
- Increased entry count an average of 10% per year.
- Manage the customs compliance, and post entry process.
0-5 years of experience
- Managed all import air and ocean processes.
- Coordinated with freight forwarders, carriers, truckers, warehouses on a daily basis.
- Checked all shipping documents for accuracy.
- Approved all broker invoices for to ensure accuracy.
- Handled Letters of Credits and communicated with the banks.
0-5 years of experience
Responsible for correspondence with the line management and the agents at origins and the customers: release against bank guarantee, free-out clause absence on OBs/L, Sea Way bills, Term of shipment, Demurrage clause absence on OBs/L body, custom fines
- Manifest-B/L amendments
- Negotiating Rates
- Securing bookings. In container’s damage situations: take over the responsibility of notifying the receiver, the line management, Insurance & claims dept., Surveyors cooperating with operations liner dept. and GAC legal department
- In case of OVER-DUE shipments: follow-up with the receivers involved to get an updated position to inform the line management, Insurance & Claims dept. cooperating with operation liner dept.
0-5 years of experience
Key Performance Indicators implementation and measures for Export and Import process in a cargo
airline.
- Definition of Cargo Reception Policy.
- Implementation of Customer Service Culture and develop of customer service surveys.
- Guarantee strict accomplish of Colombian customs procedures in order to avoid Government’s
- Reduction of overtime by 50%.
- Control of Exports and Imports budgets.
- Total colleagues in charge: 36 people.
10+ years of experience
Managed all import activities and associated functions and documentation
- Responsible for daily Non-vessel Operating Common Carriers “NVOCC” Freight/Forwarder
- Prepared import quotes for customers and negotiated contracts with line carriers/steamship
- Handled consolidated cargo and container movement
- Ensured compliance with company policies and Federal and Foreign regulations
- Maintained current knowledge of import laws and procedures to stay abreast of tariff and licensing regulations
- Prepared Issuance of Arrival Notices, Deliver Orders and DADs
- Ensured payment was made to line carriers and warehouses
- Analyzed import supply issues and facilitated appropriate corrective action to improve/resolve
- Designed SOPs for the Import Department to facilitate compliance and support consistency
0-5 years of experience
- Led Electronic RMA Import Process team and identified needs for IT group to develop an online portal to enhance the international customer return process and improve Customs compliance
- Supported SAP-GTS implementation throughout Aerospace by writing procedures for Harmonized Tariff Schedule and Schedule B number maintenance
- Redefined import roles within Aerospace R&O Import to centralize operations, increase productivity, and simplify communications
0-5 years of experience
Played an active role in developing the organizations sales strategy and taken responsibility for its effective implementation including periodic monitoring and review.
- Undertook sales presentations and customer visits on a regularly basis with the objective of assisting the team in retaining/acquiring business. Implemented Territory Management and utilized business systems information.
- Spearheaded and grew Annual Sales Revenue by strategizing business development efforts to perform corporate targets every year of tenure.
- Prepared SOPs, KPIs & JDs for Sales, Customer Service & Operations staff.
- Monitoring the sales, customer service & operations team for performance and motivating them to achieve the volume/revenue.
- Implemented Commissions scheme for the Sales, Customer service & Operations departments.
- Develop & modify handling procedure of air/sea shipments.
- Submit credit recovery projections fortnightly to the management.
- Manage & monitor the daily activity of Recovery officer.
- Manage to yield above than assigned GP.
10+ years of experience
Responsible for overseeing Importing areas covering 5 distinct product groups within the consumer products category.
- Oversee the strategic management and operational oversight of the company’s Global Operations in order to provide streamlined operations, reduced operating costs, and greater profitability.
- Interface with partners and large suppliers to develop and maintain organizational strategies, operational efficiencies, and proposals for increasing technical efficiency and improving profitability.
- Identified areas of improvement to current business practices, operational processes, cost control, customer service and attention to detail.
6-10 years of experience
Responsible for the import and export of all merchandise
- Acted as Vendor liaison
- Handled communications with foreign accounts on a daily basis
- Order and maintain supplies and balanced accounts
- Researched all merchandise
6-10 years of experience
Coordinate Product Development process – acted as liaison between Design and Manufacturing to ensure product integrity with respect to design as well as cost effectiveness
- Managed product database for over 10,000 products – manufacturing specifications, packing specifications, and individual customer specifications
- Directed entire Customer Service Team – established proactive approach to dealing with customer issues and delays, brought Customer Service together with both Manufacturing and Purchasing so that they could be aware of any issues or delays and proactively notify customers
- Developed Import Tracking System that provided detailed information regarding each import shipment. This report was made available to both Sales and Customer Service so that everyone was kept abreast of any delays. This opened the lines of communication and made information flow more smoothly.
0-5 years of experience
- Placed purchase orders with different suppliers and requested contract
- Followed up on the status of the purchase orders.
- Provided information regarding the status of all purchase orders and the raw
- Provided shipping instructions to suppliers and forwarders.
- Collected and provided all documents required for Import.
- Advise the broker in charge of clearance about the shipments and assisted
- Coordinated the reception of materials with the warehouse department.
0-5 years of experience
Schedule and managed all international Air and Ocean inbound shipments.
- Determine the best routing with contracted forwarders and carriers
- Track shipments from ports to company distribution center and various DC’s
- Receive, review and organize document packages. Classifications review.
- Cooperate with warehouses and tracking companies to ensure on time delivery.
- Resolve any data discrepancies in Mass90 System
- Approve booking requests including verifying purchase order quantities, ship dates, arrival dates, and expected dates for all air shipments under all Divisions: HMS GLADSON
- Expedite Exam Holds and Cargo Releases.
0-5 years of experience
Managed and directed the operations of the brokerage operations, responsible for day to day departmental
Operations while maintaining positive relationship with customers
- Quoted new business
- Classified new products
- Cleared and tracked international shipments to final destinations
- Processed daily ACH Statement payments
- Ensured the accurate and timely preparation of all reports and records regarding brokerage operations
- Approved accounts payables
6-10 years of experience
Manages accounts payable and receivable staff, while balancing a heavy, ever-changing workload and adapting to differing personalities and varied work styles. Successfully tackles the many responsibilities vital to the efficient operation of a fast-paced, high profiled organization.
- Recruit, manage, train, and appraise staff, to build a successful, efficient accounting department.
- Profitably manage import operations for a multi-million dollar footwear company. Using the MAS System, efficiently manage orders to guarantee accurate inventory levels for company forecasting analysis.
- Partner with Freight Forwarders and Customs Broker to assure timely deliveries to third-party warehouse.
- Prepare and distribute inbound inventory report to drive pick and pack processing of outbound orders.
6-10 years of experience
- Recruited and trained warehouse staff
- Expedited the loading and unloading of all shipments
- Supervised the documentation for all import and export shipments
- Inventory control
- Scheduling of personnel
- Order check-in, preparation and vehicle dock placement
0-5 years of experience
Purchasing, Receiving, and Inventory.
- Review, sort and match invoices.
- Prepare and process accounts payable checks and wire transfers.
- Reconciliation of payments.
- Prepare analysis of accounts, monitor accounts to ensure payments are up to date.
- Vendor file maintenance, Correspond with vendors and respond to inquiries.
0-5 years of experience
liaising between suppliers, manufacturers, relevant internal departments and customers;
- identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them;
- negotiating and agreeing contracts and monitoring their progress – checking the quality of service provided;
- processing payments and invoices;
- customs and logistics
0-5 years of experience
Supervise import employees concurrent with managing the importation of goods from other countries
- Arrange transport and ensure items are shipped expedient and cost effect
- Effectively communicate with clients, customs agents and transportation companies to ensure shipments arrive timely
- Resolve issues that arise to avoid delays in shipments
0-5 years of experience
Manage staff of 14 employees
- Responsible for air and ocean import breakbulk and brokerage
- Monitor managing reports
- Make sure all accounts are serviced timely
- Responsible for compliance and profitable operation of the import department.
10+ years of experience
Built a consolidation program for specific lanes to reduce transportation cost and maximize profits.
- Developed process for import/export.
- Management high profile Corporate Accounts with success.
- Conducting an inside sale program including RFQ’s.
- Coordinate charter and bulk movement projects.
0-5 years of experience
Establish productive and efficient communication with assigned vendors to improve vendor performance in order to comply with requirement such as shipping time, regulation such as Prop 65 and CARB
- Preparing new product development presentation for management review
- Communicating with assigned vendors regarding requirement for new product development
- Coordinate with Steamship lines, trucking company, and custom broker to make sure shipment arrive on time from origin to final destination
- Consolidating shipment from various vendors to build FCL shipment
- Filing and maintaining 10+2 (ISF) through custom broker portal
- Coordinate with custom broker regarding custom requirement for shipment arranged
- Establishing purchase order management between purchasing and import department
- Improving 10+2 (ISF) process to assure all shipment have approved ISF prior to shipment from origin
- Improving order shipment process by consolidation across region in origin
10+ years of experience
Forward orders from sales units and customers to our international partners
- Arrange weekly international transports from our partners to the company’s warehouse
- Communicating with clients, foreign partners and sales agents; making offers, resolving conflicts and managing buyer’s complaints
- Monitoring inventory
- Maintaining company website, answering online inquiries and managing online orders from inquiry to shipping
0-5 years of experience
Manage all import activities
- Handle all broker compliance
- Currently using Broker License
- Work closely with sales to generate new business
- Work with both AS400 & JWS Systems
0-5 years of experience
- Manage daily operations of department consisting of three employees
- Train new employees
- Monitor client invoicing and ensure timely billing
- Conduct weekly department meetings to discuss customer service levels and industry relevant topics
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Import Manager
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
