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0-5 years of experience
Responsible for protecting patient information and staying compliant with HIPAA regulations
- Increased work efficiency by 40% by employing different methods of opening envelopes
- Maintain a consistent error rate of less than 0.25% weekly
- Open, sort, and review over 2500 documents per day for critical data and prepare for scanning
- Support fellow employees during peak work times when additional capacity is required in a fast-paced environment
0-5 years of experience
Worked under strict deadlines and responded to service requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Responsible for sorting mail in the right place.
- Maintained an effective pace to make sure the job was done fast and effectively.
- Ensured that company was satisfied with my work, by working hard, fast, and effectively.
0-5 years of experience
Worked under strict deadlines and responded to service requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Responsible for sorting mail in the right place.
- Maintained an effective pace to make sure the job was done fast and effectively.
- Ensured that company was satisfied with my work, by working hard, fast, and effectively.
0-5 years of experience
Sorted mail according to groups and destination by hand and by operating electronic mail-sorting and scanning device.
- Weighed and computed mailing costs of letters and parcels based on type, weight, and destination.
- Examined mail for correct postage.
- Transported mail from one work station to another within same postal office.
- Fed mail into electric-electronic postage canceling device and hand stamped to cancel postage.
- Calibrated postage meters.
6-10 years of experience
Responsible for operating the Commingle machine, a mail sorting machine.
- Ensured that all mail was in the correct trays according to zip codes.
- Provided the machines with the correct material per the job orders and clients’ specification.
- Maintained a clean and hazard free work place
- Responsible for training new associates
6-10 years of experience
Responsible for operating mail-sorting machine making sure papers are being fed through properly.
- Making sure the letters are bundled properly and forwarded to correct location.
- Keeping accurate count of envelopes and documenting accordingly.
- Responsible for maintaining a clean and safe environment.
- Assisting others with large orders are placed.
0-5 years of experience
Inspected mail to ensure labels are clearly printed and affixed correctly making sure zip matches address zip code
- Sorted mail by sort area requirements, meeting sorting production and quality
- Directed mail and packaged mail according to specified routing schemes
- Operated machinery and computer scanning equipment related to addressing and bar coding
0-5 years of experience
Scanned load slips from cart into computer
- Sorted large volumes of mail and safety check and scan packages
- Assisted in maintaining a clean and safe work area
- Bundled, labeled, and routed sorted mail to designated areas
- Checked items to ensure that addresses were legible and correct
- Verified sufficient postage has been paid or the appropriate documentation is attached
0-5 years of experience
Loaded/unloaded parcels and sacks from work trucks.
- Sorted mail adhering to certain criteria.
- Verified proper postage, zip codes, etc.
- Forwarded problem mail to corrections department.
- Maintained a clean & safe work environment.
- Performed additional duties to support the unit.
0-5 years of experience
Sort incoming or outgoing mail into mail rack pigeonholes or into mail sacks according to destination
- Inspect condition and quantity of received materials before placing them in the warehouse
- Load and unload containers of mail from military airplanes in a safe and professional manner
- Lift and carry parcels and containers weighing up to 70lbs.
0-5 years of experience
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins
- Clear jams in sortation equipment
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary
0-5 years of experience
Categorize documentation before being packaged
- Confirmed each package had correct and legible information
- Ensure appropriate postage and processing readiness
- Separate mail required for special handlings and notifications
- Managed an abundant amount of mailings accurately
- Resolve errors of incoming mail
0-5 years of experience
Distribute incoming mail into the correct boxes or pigeonholes.
- Search directories to find correct addresses for redirected mail.
- Open and label mail containers.
- Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
0-5 years of experience
Ensures that the mail is received and sorted properly in a timely manner.
- Handle and control a wide variety of mail types.
- Operate and control high speed mail sorting machines.
- Trained new employees on machines and line work
0-5 years of experience
- Sorted mail alphabetically to prepare for shipping to areas according to listed destinations
- Safely followed established unloading procedures lifting boxes up to 50lbs and transported items
- Stacked about 200 boxes closely adhering to label details to categorize them into appropriate bins
0-5 years of experience
Check mail for contraband
- Weigh mail to determine proper postage
- Complete incorrect return mail
- Sort mail according to city, state and zip codes
- Dispose of junk mail
- Scan packages to be processed in computer systems
0-5 years of experience
Providing efficient mail sorting
- Operate various types of equipment such as computer scanning equipment, and bar-code sorters.
- Move containers of mail, using equipment such as forklifts.
- Excellent communication skills both within the team and with higher level team managers
- Work proficiently both as a part of a team and individually
0-5 years of experience
- Work in environment calling for quick action and fast decision making.
- Must correctly sort medical, and dental claims.
- Work in a self-motivated environment with little supervision.
- Expected to meet deadlines and quotas.
- Expected to process medical and dental claims in a timely manner.
0-5 years of experience
Checks customer specifications to determine required preparation of documents
- Prepares documents including the removal of paperclips, staples, rubber bands, and other types of fastenings from documents
- Repairs torn or damaged documents
- Straightens folded or creased documents
- Prepares, sorts, or maintains document order and or sequence for processing
- Correctly identifies multiple document types and prepares as required
- May open pre-sorted mail and sort to the correct bill type
- Maintains appropriate housekeeping in work area
- Follows all safety procedures and notifies supervisor or potential hazards promptly
0-5 years of experience
Organized and sort mail into respective bins
- Responsible for loading bins onto mail trucks
- Operated fork lift to retrieve various pieces of mailroom equipment
- Maintained a clean and safe work environment that meets or exceeds company expectations and standards
- Attended monthly development sessions with immediate supervisor
0-5 years of experience
Prepare incoming and outgoing mail for distribution.
- Examine, sort, and route mail.
- Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery.
- Keep records of shipments, pouches, and sacks.
0-5 years of experience
Maintain mail sorting equipment including scheduled and troubleshooting maintenance
- Perform mechanical and electronic repairs
- Troubleshoot and resolve hardware and software technical issues
- Complete preventative maintenance according to vendor specifications
- Ensure an efficient and expedient response to equipment malfunctions and other emergency situations
- Communicate and/or escalate serious equipment situations to the appropriate person in a timely manner
- Study and remain knowledgeable of all vendor technical manuals and publication ensuring familiarity with most recent modifications to the equipment
- Maintain spare parts and supply inventory
- Respond rapidly during on-call periods and during emergency situations
- Perform all duties eagerly and appreciate the ability to learn other duties related to my position for a comprehensive work experience
0-5 years of experience
Scanned and labeled packages
- Verified incoming and outgoing packages
- Systematically prepared shipping orders
- Methodically sorted mail and packages
0-5 years of experience
Re-wrap/repaired damaged mail and re-induct into the mail flow system
- Load and move large boxed mail with pallet jacks
- Dispatched, sorted and processed outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme
- Loaded mail onto automated equipment and culled out non-processable items
- Entered sort plan into postal systems and start equipment
- Monitored flow of mail to ensure continuous feed while sweeping separated mail from bin stackers
- Stopped equipment when distribution run or operation is completed
- Removed sorted mail from bins and places into appropriate trays or containers for further processing
- Dispatched based on knowledge of operating plans and dispatch schedules
- Researched incorrect addresses on postal computer systems to verify mail and ensure sortation accuracy as needed
0-5 years of experience
- Sorted and distributed incoming and outgoing mail throughout the building.
- Organized voting ballots in precinct order checking for signatures and spoils.
- Operated signature scanning machine.
0-5 years of experience
Open and sort incoming documents and claims on a day to day basis.
- Make sure the documents are sorted to the correct request of further information from the client.
- Sort documents and code to the correct company.
- Audit and process claims with accuracy of judgment.
0-5 years of experience
- Packed & labeling of boxes for shipment.
- Successfully complete all jobs by time requested.
- Coordinate delivery of large projects with mailroom clerk.
- Assisted my co-workers in all work assignments.
- Doing of daily inventory
0-5 years of experience
Scan documents, count statements and ensure their accuracy.
- Cross-train to help others
- Check for errors, unsealed or damaged envelopes
- Sort and pack mail into EMM trays and tag to be shipped
0-5 years of experience
Sort mail for delivery, arranging it in delivery sequence.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Record address changes and redirect mail for those addresses.
- Hold mail for customers who are away from delivery locations.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
- Answer customers’ questions about postal services and regulations.
- Meet schedules for the collection and return of mail.
- Sell stamps and money orders.
- Turn in money and receipts collected along mail routes.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
0-5 years of experience
- Search address in directory and redirect the mail, in case the address on the mail is not right.
- Perform the opening and labeling mail containers.
- Ensure the correct information, since it is really crucial for successful of the delivery.
0-5 years of experience
- Observe and sort mail.
- Report any suspicious packaging.
- Operate envelope cutting machines.
- Count and specify the number of envelopes opened.
- Unload incoming mail trucks.
- Sort mail racks and certified mail.
0-5 years of experience
- Load and operate the sorting machine
- Clear jams in sorting equipment.
- Sort and stack containers of mail by destination
- Prepare containers for distribution
0-5 years of experience
- Unload parcels from vehicles maintaining a high activity level using safe work methods
- Accurately load parcels on vehicles ensuring maximum utilization of space and proper securing of load
- Ensure that packages are correctly handled and stored to avoid damage
- Prioritize “guaranteed service†parcels, segregating them as appropriate
- Assist in the electronic scanning of all parcels using a handheld scanner
- To identify any “Cash on Delivery†parcels
- Comply with company health and safety regulations to ensure a safe working environment
- Undertake other miscellaneous duties as directed by the manager
- Operate sit-down forklift
Mail Sorter Duties and Responsibilities
Multiple types of businesses, including the government, hire mail sorters to work in busy mailroom environments. In all industries, the essential duties for mail sorters remain the same and include the following:
Route Mail to the Right Recipients Primarily, mail sorters sort and deliver mail to the addressees or place it in boxes or baskets for addressees to find. They must work quickly and efficiently because they’re often responsible for handling hundreds or thousands of pieces of mail every single day.
Review Outgoing Mail Mail sorters must review all outgoing mail to ensure that proper postage is applied and that all address information is complete and written legibly.
Keep Mail Room Clean and Organized Mail sorters are also responsible for keeping the mail room clean and well-organized, which requires performing some light custodial work.
Return Problem Mail When mail is found to be damaged or incorrect in any way, mail sorters must route this problem mail to the proper department or return it to the postal service that delivered it.
Inspect Mail Mail sorters must inspect all incoming mail for signs of tampering or potential damage, due to the fact that dangerous items are sometimes sent through the mail.
Wrap Packages and Stuff Envelopes Mail sorters may also be required to wrap packages, apply shipping labels, and stuff envelopes to be sent out for delivery.
Mail Sorter Skills and Qualifications
Whether mail sorters work for private or government businesses, they are required to perform certain core duties regularly. Companies hiring mail sorters seek those with these essential skills:
- Reading comprehension – mail sorters must absorb a great deal of information quickly by glancing at envelopes and packages, so strong reading comprehension is highly desired by employers
- Detail oriented – mail sorters review all incoming and outgoing mail, so people in this profession need to be very detail oriented
- Physical stamina – because mail sorters lift and move packages and must work quickly, a certain amount of physicality comes along with the job
- Vision – mail sorters must have good vision in order to review labels and envelopes, which may be written in very small letters
- Time management – speed is everything in the mail room, so all mail sorters must be able to work quickly and prioritize well
Mail Sorter Education and Training
Mail sorters do not need any special education, but employers of all types require employees to have a high school diploma or equivalent for this job. Candidates applying to the U.S. Postal Service must also pass an exam in order to qualify for a government mail sorting job. Mail sorters receive on-the-job training to help them become familiar with the position and the company for which they work. It may take several weeks of training before mail sorters are familiar with everyone who works at the company and know where to deliver mail within the business.
Mail Sorter Salary and Outlook
Based on statistics and data compiled by the Bureau of Labor Statistics, postal service workers earn a median annual salary of $56,790. This equates to an average of $27.30 per hour, though the hourly salary at a private company may be significantly less for this no-education-required position. Through 2026, the available jobs in the postal service industry are expected to decrease by 13 percent. Mail sorters can expect to receive a full benefits package whether they work for the private sector or the government. Benefits include health, dental, vision, and life insurance, along with retirement options. Paid vacation and sick days are often included with the benefits package for employees who have worked for the same company or post office branch for a period of one year.
Helpful Resources
Find out how to get and maintain a job as a mail sorter using these resources:
National Association of Presort Mailers – NAPM provides resources, news, and information for mail sorters and other professionals who work in mailroom environments Postal Service Mail Sorter, Processor, and Processing Machine Operator Career: The Insider’s Guide to Finding a Job at an Amazing Firm, Acing the Interview & Getting Promoted – this book is written in straightforward, clear language to serve as a guide for professionals who want to find a job in the mailroom and move up the corporate ladder
Mail Systems Management Association – MSMA is a large network of mailroom professionals. Its website shares career opportunities and other information of interest to mail sorters and other mailroom workers
Conquering Your Workplace: From Mail Room to Board Room – a Sourcebook for Today’s Workforce! – discover how to turn a mailroom job into a stepping stone to bigger and better corporate career opportunities
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
