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Mailroom Supervisor Resume Samples
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6-10 years of experience
Directed daily operations for a team of 4 mail clerks providing service to 400+ employees; selected above 150 peers for intellect in management ability to serve as department mail room supervisor
- Accounted for more than $100K worth of mail with zero losses throughout tenure
- Mentored 3 peers in proper mail handling and distribution of mail for the entire department, enabling the mail room to run smoothly during absence
- Lead mentored and trained a team of 4 soldiers conducting operations in the United States and Afghanistan
- Conducted Air to Ground logistical operations in support of over 50 resupply mission to remote locations in Afghanistan
- Managed maintenance and operation of $175K and achieved 100% accountability
- Instructed marksmanship skills and professional development classes to 20+ Afghan army and police via formal classroom and practical application
0-5 years of experience
- Supervised and trained ten people in the procurement, sorting, delivering, and dispatching
- Maintained rotating schedules for the personnel to complete different job functions.
- Implemented new procedures to improve operations efficiency.
- Performed administrative and office support activities for management
- Duties included handling customer complaints, receiving and directing visitors, word
6-10 years of experience
Successfully managed a team of 10 employees to ensure that customer and client expectations were regularly met
- Coordinated inbound and outbound bulk and flat mail deliveries between internal department leads, courier services and United States Post Officials, daily item counts often exceeded 10,000 individual items
- Responsible for training, scheduling and development of my team
- Directly responsible for summarizing and distributing inventory and mailroom reports to several program management teams servicing multiple government tolling authorities
- Coordinated departmental responses to both internal and external auditors
6-10 years of experience
- Regulate and organized systems of operation control through extensive mailroom staff
- Maintained detailed records of all mailroom transactions
- Ensured routine mail was delivered in a timely fashion, etc.
- Oversees all outstanding correspondences and ensured compliance with post office regulations
- Facilitated all outside repair pertaining to the maintenance of the copy and fax machines
- Provided general office support by assisting in office moves and organizing the set up of large company meetings
10+ years of experience
Picked up, sorted and expedited all inter-office mail, outgoing mail and outgoing courier packages.
- Responsible for powership computer labeling of FedEx packages, UPS, etc. and tracking of all shipments
- Maintained facilities and ensured all machines were operational – including the mailroom, company library, pantries, and copiers.
- Provided the office with necessary items and equipment by taking inventory and ordering office supplies, copier supplies, and kitchen supplies all with an emphasis on cost control.
- Assisted in all company and client functions, when needed.
- Performed filing when needed.
- Worked with the team to ensure successful office moves.
- Acted as a messenger for client packages.
0-5 years of experience
- Managed mailroom for [company name]. Supervised a staff of five, and oversaw the processing of daily mail loads in excess of 30,000 pieces. Sorted mail according to destination and type, processed incoming mail for distribution, and distributed and collected mail for outgoing delivery.
- Owned a profitable sandwich shop with my husband for 21 years. Managed accounts payable, food purchasing, staff hires, and oversaw marketing of “Chat and Chew” as a cozy, popular cafe.
- Have worked for sixteen years as a trusted nanny. Most of my former positions have been multi-year assignments, and previous clients have included a local surgeon with nine-month-old twins, an ATP tour executive with two boys, ages 4 and 6, a neurologist with a 2 1/2-year-old girl, and a department store executive with a six-week-old boy. Jobs required providing gentle effective discipline within an activity-rich, active learning environment.
10+ years of experience
Responsible for ordering all office supplies and company stationary
- Responsible for ordering all copier/printer supplies as well as maintenance/service
- Implemented a mindset that allowed individuals to be more productive and increased
- Standardized department filing system to increase efficiency
- Trained and scheduled employees
- Coordinate all department functions for team
- Increased meeting efficiency by developing meeting agendas
0-5 years of experience
- Loading and unloading of pallets and boxes, as well as reading invoices and filing proper paperwork
- Placed and answered phone calls from other papers to insure proper insertion of store ads
- Trained and scheduled employees
- Labeled, bundled and insured timely delivery of papers
0-5 years of experience
Coordinated and expedited daily activities of mail center.
- Distributed, collected and prepared all mail and bulk mailings.
- Maintained all mail center equipment and supplies.
- Maintained a log of incoming and outgoing express mail and reconciled monthly invoices.
- Dispatched internal and external messengers.
0-5 years of experience
- Coordinated and expedited daily activities of mail center.
- Distributed, collected and prepared all mail and bulk mailings.
- Maintained all mail center equipment and supplies.
- Maintained a log of incoming and outgoing express mail and reconciled monthly invoices.
- Dispatched internal and external messengers.
0-5 years of experience
Responsible for the day to day mailroom duties which included the processing, sorting and metering of mail.
- Processed and logged all incoming mail and packages from 6 different carriers into the arrival computer system.
- Prepared all outbound mail domestic and international to be picked up by carriers at the end of each business day.
- Responsible for the balancing and maintaining of cash register and cash box for money in daily mailroom transactions.
- Ensured that all 8 supply cabinets for the campus were fully inventoried and stocked.
- Placed ordered for supplies and equipment need for the campus to include mass quantities of paper, pens and other stationary as needed.
- Ensured that all Debit/Credit Memorandums and Volvo / Mack Truck titles were printed each day in a timely manner and delivered to their respective departments for processing.
- An integral part of project planning and decisions to be made concerning the mailroom, mailstops, and mail routes.
- Oversaw 4 personnel on a daily basis.
0-5 years of experience
Pick up, sort and distribute all incoming mail and packages for all students, faculty and staff via Arrival XE Tracking Assistant Plus Manage outgoing mail via Pitney Bowes DM 1100 meter system, Connect Plus 3000
- Oversee cost center accounts to charge appropriate departments accurate postage fees
- Process the Pitney Bowes DI 600 Fold and Insert machine for outgoing mailings
- Maintain relationships with all delivery vendors, including the United States Postal Service, Federal Express and United Parcel Service
- Manage assignment and use of student mail boxes
- Manage, train and schedule work study students for each semester
0-5 years of experience
- Provided services to over 1500 employees.
- Performed regular process audits to ensure high level of accuracy and compliance with policies, procedures, and regulatory requirements.
- Remained current with any changes in USPS, UPS, and FedEx policies and procedures.
- Monitored processes and reports.
- Regularly reviewing processes documentation for compliance, clarity, accuracy, and opportunity for improvement.
- Implemented changes and improvements as required.
- Continuously monitored all trended and daily reports to ensure tasks are completed or as expected.
- Addressed issues with team and worked to correct processes and performance.
6-10 years of experience
Responsible for supervising four to six people including but not limited to daily operations, time- management and opening/closing procedures
- Sorted all internal incoming and outgoing mail for delivery including but not limited to computerized mail equipment
- Operated several copy and fax machines for company employees
- Prepared all packages for FedEx, UPS and other outside couriers
- Utilization of various computer software such as Word, Excel and Outlook
- Daily U.S. Postal mail delivery
0-5 years of experience
Responsible for leading a staff consisting of ten office service representatives
- Quality and Inventory Assurance
- Follow up on all delayed and/or misplaced shipments; assist with custom clearance
- File all shipping invoices and courier reports
- Provide backup support to team members; etc., Facilities Floor Team, Store Operation, and Visual Department
- Coordinate associate’s schedules to ensure coverage and meet deadlines
- Provide volume reports to Area/Site Manager
0-5 years of experience
Supervised mailroom staff of 10 on a day to day operation assisting (mail room manager)
- Performed routine maintenance for Canon copiers, fax machines, and Canon color printer
- Ensured timely distribution of all mail and fax items to appropriate employees
- Worked with all levels of employees and outside contractors to help facilitate office relocations
- Pick-up & delivery schedules; US mail; DHL mail; Ups mail; parcel deliveries; delivery of international Packages & documents
- Coordinate the daily schedule of deliveries on a timely fashion
- Maintained records of mail manifest
- Ordered supplies within the SAP system within office services
- Managed mail room toner inventory with toner inventory spread sheet, purchase order log in spread sheet and Replacement of toners inventory check list
- Coordinated with U.P.S. representatives for updates on hardware and software on U.P.S worldship
0-5 years of experience
Opened and distributed in-coming mail and courier package and processed out-going mail via UPS, Fedex, and United States Postal Service
- Checked all-incoming office supplies orders with the packing slip, distributed supplies to employee and supplied copier with paper for printer
- Provided other assistance as requested by Director
- Responsible for the administrative support functions, budget, logistics, and other administrative activities
- Retrieved requested material from storage area within one working day of request
- Unit Supply Specialist
- Equipment Records and Part Specialist
- Army Service Ribbon
- Overseas Service Ribbon
6-10 years of experience
Data Entry of names in database for inbound machine.
- Processing of Incoming packages from couriers through an inbound machine.
- Processing mail through a Neopost postage machine
- Processing UPS, FedEx DHL Billing. Breaking down the bill so that the charges correspond per each department is properly billed. Making sure there is no errors in the billing.
- Managing employees’ duties. Making sure task are completed, packages and mail are delivered on time.
- Managing supply orders of office supplies. Placing orders and making correction to orders. Returning supplies back to office supply companies.
- Work with Facilities Department. Doing basic maintenance. Breaking down Conference rooms for meeting and events.
6-10 years of experience
Coordinated incoming mail and dispersed inter-office correspondence
- Managed courier services
- Researched and accounted for certified, registered, and express mail
- Supervised employees and administered evaluations/appraisals.
- Responsible for office supply procurement
- Obtained/maintained lease agreements for electronic machinery and equipment
- Managed operation and maintenance of office equipment
- Researched and consulted new vendors and handled miscellaneous tasks as needed
- Moved furniture, changed lightbulbs, maintained pantries and kitchens
6-10 years of experience
Supervises & coordinates employees to ready operating & verify conformance with terms.
- Inspects work stations to ensure that material is ready in time to meet scheduled departure.
- Ability to handle responsibilities & complete tasks on schedules for deadline.
- Knowledge of automated press operators work with computer and monitor quality, control press action and make necessary adjustments.
- Attend meetings with other staff and different areas for formation of product.
- Facilitate seamless communicate key information to team members and management.
0-5 years of experience
Managed twenty employees’ daily duties.
- Maintain daily operations of office.
- Answered phones and rerouted calls to appropriate department
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Maintain and update filing, inventory, mailing, and database systems.
- Opened, sorted, and routed incoming mail, answers correspondence, and prepare outgoing mail.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
- Computed, recorded, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
6-10 years of experience
Data Entry of names in database for inbound machine.
- Processing of Incoming packages from couriers through an inbound machine.
- Processing mail through a Neopost postage machine
- Processing UPS, FedEx DHL Billing. Breaking down the bill so that the charges correspond per each department is properly billed. Making sure there is no errors in the billing.
- Managing employees’ duties. Making sure task are completed, packages and mail are delivered on time.
- Managing supply orders of office supplies. Placing orders and making correction to orders. Returning supplies back to office supply companies.
- Work with Facilities Department. Doing basic maintenance. Breaking down Conference rooms for meeting and events.
6-10 years of experience
- Manage over 500 client cases (send transfer notice letters, facilitate communication between all parties involved in each case, clean files, etc.)
- General clerical duties including but not limited to filing, Xeroxing, faxing, answering phones, distributing messages, etc.
- Managed confidential legal and mail correspondence from Social Security and clients.
- Trained employees on task of office duties.
- Expedite files to different office locations nationwide.
- Assisted supervisor, staff and attorneys in multiple tasks.
- Opened and distributed mail for various departments.
- Supervised a staff of 17 employees.
- Coordinated staff meetings, disciplinary action, team building and mentoring.
6-10 years of experience
- Manage over 500 client cases (send transfer notice letters, facilitate communication between all parties involved in each case, clean files, etc.)
- General clerical duties including but not limited to filing, Xeroxing, faxing, answering phones, distributing messages, etc.
- Managed confidential legal and mail correspondence from Social Security and clients.
- Trained employees on task of office duties.
- Expedite files to different office locations nationwide.
- Assisted supervisor, staff and attorneys in multiple tasks.
- Opened and distributed mail for various departments.
- Supervised a staff of 17 employees.
- Coordinated staff meetings, disciplinary action, team building and mentoring.
6-10 years of experience
Responsible for sorting all incoming mail to ensure all mail is processed in a timely and accurate manner.
- Coordinate high volumes of incoming mail, disperse inter-building correspondence.
- Administer employee evaluations.
- Motivate staff and keep an organized workplace.
- Maintaining the upkeep of all the machines.
- Keep records of certified, registered, and express mail.
- Provide training for new employees.
- Complete various clerical assigned tasks.
6-10 years of experience
Receive, sort and distribute all incoming mail and deliveries. (Pitney Bowes)
- Manage all outgoing mail including overnight shipments for FedEx and UPS.
- Manage courier service for over 100 different locations to doctor’s offices.
- Order and maintain all supplies for the site including, office, kitchen and bathroom supplies.
- Prepped scanning of EOB batches of 2 million pieces a year for weekly pickup.
10+ years of experience
Assign work and manage workflow, assuring best practices, control procedures and security directives are followed at all times.
- Monitor team adherence to customer instructions.
- Analyze and resolve production problems.
- Assist manager with complex and large scope problem resolution.
- Assist manager in maintaining a positive work environment, assuring all team and individual goals are met.
- Conduct and prepare for unit/division meetings.
- Approve time sheets and payroll for the team.
- Work with processor and data entry department as back up support when needed.
6-10 years of experience
- Prepared conference rooms to facilitate special events and meetings such as new business pitches including organizing and physically moving furniture
- Maintenance of supply closet for both mailroom and the company overall
- Resolved facilities issues and accessed if the situation could be fixed internally or if we needed to call-in for external services (i.e. electrical wiring, leaks, larger type clean ups, etc.)
- Sorted, posted and redirected mail (internal and external) including USPS, FedEx, UPS, etc.
- Operated and maintained postage meters and scales with direct account access
- Ensured all company records were properly prepared for storage and retrieval from storage facilities
- New hire office or desk set up
- Trained new or junior staff joining the Facilities Department
10+ years of experience
Supervise and train 6+ mailroom employees
- Purchase office supplies, GBC supplies (pens, copy paper, VELO and wire binding supplies)
- Complete quality Reprographics B/W, Color copies and GBC binding
- Manage maintenance of office equipment and coordinate office moves
- Manage daily mailroom operations (incoming/outgoing mail, USPS, UPS, FedEx)
- Facility services, replenish pantry supplies, conference room setups
- Prepare purchase orders and submit
10+ years of experience
Supervise three coworkers
- Gather, sort and deliver mail throughout facility and obtain delivery signatures
- Collect outgoing mail and apply electronically metered postage
- Catalogue and photocopy incoming checks to be delivered to business office
6-10 years of experience
Manage a staff of 14 employees
- Schedule dock appointments for delivery of inserts
- Verify inserts have been received and record info into system
- Conduct new hire interviews. Train and evaluate employees.
- Ensure employees are in compliance with all safety standards
- Operate Muller Inserter, Cheshire Labeler and Dynaric Strapping
- Troubleshoot and conduct maintenance on machines
- Oversee total operation of the Mailroom
0-5 years of experience
- Receiving, logging and delivery of mail, interoffice correspondence and incoming packages.
- Monitor and restock office, mailroom and printing supplies.
- Liaison to building staff to coordinate repairs and maintenance of office space.
- Responsible for maintenance of 12 conferences and AV equipment set ups for all meetings
- Weighing and stamping outgoing mail and packages using Pitney Bowes Connect 2000 postage meter.
- Replenished dry good for three large pantries.
0-5 years of experience
- Coordinate and process outgoing and incoming mail
- Performed basic administrative duties including, copying, faxing, filing, and logging inventory
- Maintained knowledge of upcoming events and communicate to staff
- Provide assistant to staff with complex questions or issues
10+ years of experience
- Responsible for sorting and processing of all incoming and outgoing mail. Transacts business with the Post Office and Banks.
- Weighs individual pieces or bags of mail on scales, computes postage based on weight and/or number of pieces and stamps mail by hand or with postage meter.
- Maintains records for purposes of billing users of mail service. Maintains records of incoming and outgoing Certified, Registered and Insured Mail.
- Completes meter machine reports recording such data as ascending and descending readings from the meter, data, order number and department to be charged as well as operate the Neo Post Machine.
- Hand delivers various packages and materials to Attorneys and various courts on behalf of the firm. Maintain good customer service relationship with Attorneys.
10+ years of experience
Handled Timesheets & Oversee two employees
- Handled complaints from other departments
- Received packages and made sure delivery was prompt
- Handled interoffice deliveries and outgoing mail/packages
- Handled outside vendors
- Answered multi-line phones
0-5 years of experience
Supervise Employees
- Assisted in the implementation of company mailing systems
- Sort incoming mail for distribution and prepare outgoing mail
- Collect, open, sort, log and distribute mail to detainees and departments
- Process U.S. Postal Mail with use of postage machine
- Maintain a clean and organized work area
- Maintain working knowledge of policies and procedures in mail management
- Maintain daily logs as required
0-5 years of experience
Responsible for facility and general office equipment issues
- Committed to building a strong customer relationship with clients
- Coordinated pickups and deliveries for incoming and outgoing mail
- Entered all incoming packages and shipments as well as signed for deliveries in a timely manner
- Maintained all office equipment
- Maintained and ordered office supplies and equipment
- Processed invoices, payments and prepare bank deposits
- Researched equipment requests to ensure the best quality and price obtained
- Responsible for training all new employee mail clerks
- Worked on confidential assignments for Ally to meet their needs
6-10 years of experience
- Supervision of pick up /delivery of internal correspondence & parcels
- Research and resolution of customer inquiries
- Shipment and receipt of domestic and international packages
- Sort and deliver incoming mail and courier parcels to end-users
- Generate payroll report
- Create and maintain all end-of-day reports for finance reconciliation
0-5 years of experience
Supervise and Assist workers in the mailroom for all bank locations
- Assign task to employees
- Separate, Sort, and Deliver postal mail and packages
- Place supply orders to various vendors for bank locations
- Create UPS and FedEx Shipments
- Send International packages through DHL
0-5 years of experience
- Assistant Mailroom Supervisor for 110 lawyer firm that specializes in Advertising, Internet and Media issues.
- Manage daily operations of busy mailroom operation
- Delegation of tasks to staff – ensure the delivery of top quality service
- Interact with various suppliers and company representatives to order firm supplies
- Supervise evening shifts
- Operation of large copier plus scanning equipment and fax units.
- Assist in contract negotiations with various companies on behalf of firm
6-10 years of experience
- Supervises mailroom activities, including the sorting and delivery of incoming mail, preparation and sending of outgoing mail.
- Supervises inventory, checks, and provided monthly report on item needed.
- Responsible for state filing for vehicle and entering driver on policy.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Responsible for revising statistical information and binding policy for the underwriters.
0-5 years of experience
Responsible for Supervision of the Mail Department
- Responsible for Shipping and Receiving (USPS, UPS, FED EX, DHL)
- Delivering various packages to Clients within Building
- General Office Duties i.e.: general customer service, operating various office/mailroom equipment, answering phones, sending and receiving faxes, data entry, and other duties as assigned.
6-10 years of experience
Mail, Fax, Copy and provide other support as required by site
- Sort and deliver mail to various locations
- Responsible for shipping and receiving
- Log in and track packages
- Provide backup switchboard coverage
- Set up and conduct staff meetings
- Validate and receive packages.
- Make schedules, and supervise daily transactions
6-10 years of experience
Responsible for overseeing Operation of Account
- Process all Incoming Mail
- Processing Fed Ex and UPS packages
- Processing all incoming Pouches & Outgoing
- Research all undeliverable mail
0-5 years of experience
- Manage campus mailrooms. Supervise all student mail workers. Work scheduling.
- Account for all incoming packages and letter mail for University students, faculty, staff and athletics.
- Maintain and organize accounts of past, present and future of mail delivery.
6-10 years of experience
Monthly Reports
- Budgets
- Perform and attend monthly & staff meetings.
- Customer support for over 3,000 employees.
0-5 years of experience
In charge of night shift employee’s work flow and production
- Creating mailroom logistics
- Aquiring numerical data from partner companies
- Work closely with circulation and transportation departments
- Final inspector of mailroom production
0-5 years of experience
- Actively supervise 25 employees while performing daily job functions.
- Responsible for intake, prepping and scanning of all business related
- Maintain daily employee logs associated with imaged documents.
- Operate/maintain Kodak 7500 high-speed scanner.
- Operate/maintain Pitney-Bowes postage machine.
- Responsible for cataloging and sorting incoming and outgoing US and internal mail.
- Handle internal and external customer requests for imaged documents.
- Fully trained as the receptionist and able to fill in as necessary.
- Handled all aspect of client concerns and Termals.
0-5 years of experience
- Receive check request
- Create management reports for monthly mail accumulations and postage metering
- Serve as Point of Contact in supervisor’s absence, overseeing copy/mail room operations.
- Train new hires on all mail room operations.
- Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner.
- Meet deadlines by working in a high-pressure environment at a fast pace while maintaining quality and error free work.
- Process mail in an allotted time frame
- Maintain and track packages via USPS, Fed Ex, DHL, UPS and inter-office mail.
- Computed amount of postage required for outgoing mail, depending on weight and classification.
10+ years of experience
- Shipping and Receiving Operations
- Computerized processing of packages (using FedEx Powership, Pitney Bowes SendSuite and UPS Campusship)
- Courier / Messenger Operations
- Office Supply Inventory and Distribution
- Internal mail and package delivery
- Vendor contract monitoring
- Quarterly processing of departmental forms and mailings
- Asset Tag computer equipment for the purchasing department
- Help with office moves
Mailroom Supervisor Duties and Responsibilities
The type of organization mailroom supervisors work for will determine the duties and responsibilities they take on. Based on job listings we analyzed, mailroom supervisors’ duties typically include:
Setting Schedules Mailroom supervisors set the schedules for the team, making sure that all shifts are covered.
Supervising Mailroom Staff A key part of this job is to oversee the team, ensuring that tasks are carried out in a timely manner, and that members of staff are fulfilling their role within the department. Mailroom supervisors resolve any issues that arise and deal with conflicts.
Negotiating with Vendors Mailroom supervisors negotiate with vendors to make sure that the postage, packing supplies, and other goods used are fully stocked and competitively priced. They keep track of inventory and stock, noting orders that need to be placed to renew items that are running low.
Standardizing Processes for the Team Mailroom supervisors sort and distribute all incoming mail, creating a standardized and efficient process for staff. They ensure that health and safety practices are in place and the work area is kept tidy to avoid accidents.
Managing Budgets Mailroom supervisors manage the department’s budget, making sure that stock and staff expenses remain within the allotted financial plan.
Mailroom Supervisor Skills and Qualifications
Typically, employers require a high school diploma and supervisory experience, as well as the following abilities:
- Communication skills – to speak to people to ensure that mail and packages arrive where they need to
- Physical stamina – this position requires long hours of standing and lifting potentially heavy parcels
- Organizational skills – mailroom supervisors ensure that the mail is sorted in a way that makes it easy and quick to deliver
- Dexterity – good hand-eye coordination helps as mailroom supervisors sort large volumes of mail quickly
- Leadership skills – mailroom supervisors oversee the team, ensuring that all tasks are completed to schedule; good management and leadership skills enable them to motivate their team
- Numeracy skills – to deal with budgets and negotiating prices
- Computer skills – to use programs that are necessary to label and mark packages correctly, ensuring they’re sent to the correct destination
Mailroom Supervisor Education and Training
The minimum requirement to become a mailroom supervisor is a high school diploma, although employers often require previous management experience as well. Candidates should be able to demonstrate experience working as part of a team; a college degree in business or secretarial work can also be beneficial.
Mailroom Supervisor Salary and Outlook
The median annual salary for mailroom supervisors is nearly $43,000, according to PayScale. Mailroom supervisors in the 10th percentile earn around $28,000 annually, while the highest paid earn close to $66,000 a year. The higher end of this salary band includes close to $10,000 in bonuses. Pay by experience has a positive trend with this role, and almost 75 percent of companies provide medical coverage as part of their benefits package. The Bureau of Labor Statistics predicts the growth rate for this sector will decline by 13 percent through 2026.
Helpful Resources
We’ve collected some of the best resources to help you learn more about working as a mailroom supervisor:
Mailroom Operations Forum – With over 1,700 members, this LinkedIn group was created for mailroom personnel to share best practices and develop mailroom efficiencies, productivity, and innovations within the industry.
The Essential Supervisor’s Handbook – This handbook provides a guide for new and experienced supervisors who want to develop their managerial skills. From expert explanations to advice and motivation tips, it’s a great resource for tackling a range of issues that may arise as a mailroom supervisor.
Perfect Phrases for Managers and Supervisors – Communication is key in any team-based job, but for a supervisor it is even more crucial. What is said and how it’s said can set the tone for the entire department, so it’s important to get it right. This book helps readers to communicate in the workplace, from building trust and respect, to empowering staff, disciplining workers or terminating employment, and much more.
New Supervisor Training – Preparing supervisors with the tools and techniques needed to increase productivity and organization in the workplace, this book helps readers to develop supervisory skills in communication, performance, and helping staff to develop their skills.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
