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0-5 years of experience
- Maintained Log for Delivery
- Delivered packages throughout the five boroughs
- Implemented new techniques for accurate delivery of packages
10+ years of experience
Employed in a position which required a weapons, security guard, and CDL licenses. These duties were performed without incident or accident in eight years of service.
- Consulted with customers and management team to operate a result to meet customer needs and within company expectations. The route was operated within these parameters for many years.
- Collaborated with other employees and supervisors with written and oral reports to develop a safer working environment. The branch reduced workplace and vehicular accidents by 10 percent.
- Developed extensive communications program between employees and various levels of management to vocalize ideas and problems regarding productivity and customer concerns. The branch became recognized as the most profitable in the southeast region for five years.
0-5 years of experience
Responsible for the transportation of coin, currency, and other valuables
- Responsibly drive heavy duty and armed vehicles and maintained complete reports for the services provided.
- Drive to different locations for money pick-up.
- Carry Money from and to warehouse from different locations.
- Monitored loading and uploading of various armored vehicles.
10+ years of experience
Transport, deliver, and pick up money to/from customers different locations as well serving ATMs.
- Insuring money in bags, are correct and all documentations is correct.
- Document all information necessary for bank process.
- Learn all codes needed for out going routes and for the building.
- Observes and insure stops, is clear and safe before entering all locations.
- Train all new employees on handbook rules and policy’s when and route.
- Make sure that everyone goes home safe.
0-5 years of experience
Responsible for completing office projects
- Delivered documents to courthouses for filing
- Assisted in preparing meetings for office attorney’s
- Gained knowledge of day-to-day tasks required of lawyers
0-5 years of experience
Sorts and delivers all mail,packages, and newspapers to homeowners in the complex
- Attend to the security needs of multiple high profile homeowners residing on the property
- Patrols entire site, inside and outer perimeter, by foot to provide a visible deterrent to incidents and respond quickly to disturbances
- Monitor closed-circuit television footage checking for suspicious activities
- Park and retrieves homeowners vehicles from the complexes multiple parking garages
0-5 years of experience
Under general supervision, operates motor vehicles such as passenger cars, and buses.
- Checks oil, fuel, tires, lights, horn, and brake to ensure proper operating order.
- Responsible for loading and unloading tools, supplies, materials, and equipment carried in or on assigned vehicles.
- Transport patients from our several different locations throughout the city.
- Deliver and pick up specimen, scopes, mail and equipment to various locations in the facility.
0-5 years of experience
- Selected as one of three out of 1000s of applicants to work in mail room of prestigious movie studio.
- Handle thousands of pieces of high priority information, mail, documents, and media and direct to appropriate internal and/or external locations around the world.
- Meet with manager regularly for customer service assignments.
- Interface with a wide variety of professionals from actors to technical staff and provide superior customer service in the pick up and delivery of mail.
- Arrange deliveries with outside couriers.
- Direct and dispatch team of messengers to pick up, and drop off information.
0-5 years of experience
Ensuring the safety of my firearm by administratively loading and safely holstering.
- Coordinating with my driver on the route for the day as well as the inventory.
- Entrusted with large sums of cash and valuables as well as sensitive information about our customers.
- Organizing my inventory by the order of the stop and preparing packages to expedite the process.
- Practicing safe tactics and adjusting to the potential hazards of each stop.
- Greeting customers and using excellent customer service skills to meet and exceed expectations.
- Ensuring that delivered packages and outgoing packages are correctly documented and secured.
- Operating ATM computers with extreme proficiency and accuracy making certain that all numbers were correct and that every procedure was followed.
- Responsible for checking all items into the vault for storage.
0-5 years of experience
Received and delivered packages in high volume office buildings
- Delivered packages in a timely fashion
- Managed multi-lined phones
- Kept paperwork and supplies organized within the office
10+ years of experience
Interact with high end clients
- Solve discrepancies in addressing by calling clients, online research, and traditional phonebook
- Operate mechanical lifts to transport objects from one place another
- Advanced skills in Photoshop, After Effects, In Design Maya, and Lightwave
- Basic skills in Dreamweaver, Final Cut pro, Html, Php ProTools Xml oracle and Python
- Knowledgeable about cannon rebel Ti Digital camera and the cannon HD 40 video Camera
0-5 years of experience
- Drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials.
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, or in person.
- Plan and follow the most efficient routes for delivering materials and documents.
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
- Obtain signatures and payments.
- Record information, such as items received and delivered and recipients’ responses to messages.
- Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries.
0-5 years of experience
Safely operating vehicles in all types of weather conditions, for long periods of time, and in heavy traffic
- Working without accidents and using safety precautions to carefully avoid mishaps
- Keeping records or logs in order regarding passengers or cargo.
- Keeping vehicles for transporting passengers clean and neat and free of any obstructions
10+ years of experience
Shelve books and other materials in alphabetic and numeric order.
- Assist patrons with referencing and computer related questions.
- Assist librarians with puppet shows, summer reading programs and other special events.
- Aid in providing food to low-income families in the Reading is so Delicious federal program.
- Relieve clerk typist and assist in other departments when needed.
0-5 years of experience
Pick up carry messages, documents, packages and other items between offices
- Receiving boxes of merchandise
- Load vehicles with listed goods, ensuring goods are loaded correctly
- Unload and sort items collected along delivery routes
0-5 years of experience
- Deliver mail to various locations within the assigned building.
- Log in and acquire signatures for all correspondence.
- Escort outside vendors and messengers to and from their destination.
- Receive incoming packages and assign for delivery to intended recipient.
- Maintain cleanliness of Messenger Center.
0-5 years of experience
- Checking diesel trucks daily for completion of specific daily routes.
- Accurately completing daily paperwork before, during and after completing the work day
- Having the ability to remember and retain various routes to complete the work day in an efficient timely manner.
- Being armed and having the proper knowledge an also skills of what and what not to do during an unsafe situation an environment.
0-5 years of experience
- Prepared itemized delivery sheet for items of merchandise to be delivered.
- Grouped and routed deliveries according to designated districts.
- Copied information, such as name, address of co-signee, type of merchandise, number of pieces and mailing destinations, from records onto manifest.
6-10 years of experience
Patient and safe delivery professional and offering 20 years experience, a clean driving record and a current CDL in-dept knowledge of safety, and traffic regulations and defensive driving techniques.
- Valid Class B Commercial Driver’s License
- Experienced manual transmission driver
- Skilled forklift operator
- Perfect attendant record
- Responsible driver
- Dependable reliable
- Pick and delivered cargo in truck, using knowledge of roads, highways, and interstates
- Present customers with bills and receipts and collect payments for goods delivered
0-5 years of experience
- Highly skilled in picking up and delivering items to their ultimate destinations
- Track record of verifying delivery information, for instance names, addresses, and contact numbers
- Demonstrated ability to load and unload items from delivery vehicles
- In-depth knowledge of planning and following the most resourceful routes for delivery
- Proven record of collecting essential payments and signatures from customers
- Ability to record package delivery information, for example time of delivery and recipient’s name
- Profound ability to communicate verbally with customers in a professional manner
- Able to complete paperwork accurately and completely
- Dedicated and meticulous – high level of accuracy and attention to detail
0-5 years of experience
- Operated and maintain transportation vehicles with a focus on safety and customer courtesy
- Performed daily pre-trip and post-trip vehicle inspections
- Collect and count coin bundles
0-5 years of experience
Delivers incoming packages and send out outgoing packages via messengers.
- Maintain a record of incoming and outgoing packages.
- Escort messengers to various destinations within the premises.
- Maintains and operates daily office operations.
- Supervises staff
- Maintain relationships with clients.
0-5 years of experience
Receiving Incoming packages on a daily basis
- Contacting dispatchers for outgoing packages
- Escorting messengers to various floors within the building
- Keeping a record log sheet of incoming and outgoing packages
- Inputting data into the Neopost System for tracking of packages
- Answering phones, Making Fax copies
0-5 years of experience
- Receive and sort mail and packages
- Deliver mail on the lot by foot and golf cart
- Answer telephone and in person inquiries
- Update mail runs as required
- Inform department supervisor of any issues or requests requiring action
6-10 years of experience
- Crew leader
- Operate armor truck and route.
- Responsible for collecting and handling cash from banks and other customers.
- Professional customer service experience and 100% on time pick up and deliveries.
6-10 years of experience
- Load and unload trucks
- Pick up merchandise; log in data into computer system
- Stock items on the shelves
- Pack and post merchandise for shipping
- Ship packages across the tri-state in a timing fashion
- foot messenger
6-10 years of experience
- Deliver / Pick Up Customer Cash
- Plan Out Daily Routes
- Process Customer Deposits
- Diffuse tense situations when customers are upset
- Customer service/Scheduling appointments for Drivers
- Maintaining records all liability picked up and delivered.
- Assisting with packing and accuracy of customer orders.
Messenger Duties and Responsibilities
To accomplish their main goal of picking up and delivering documents or goods, Messengers perform various duties. We examined various job listings to identify these primary Messenger duties and responsibilities.
Maintaining Confidentiality Messengers are often tasked with transporting documents dealing with all types of sensitive and confidential information. A strict commitment to deliver the documents without viewing or revealing any of the information is necessary. Companies and businesses depend on the integrity of Messengers as they handle this type of material.
Physical Tasks Due to the nature of the job, Messengers must routinely make movements that involve their whole body. They may walk or ride a bicycle for picking up or delivering, which requires more energy and movement than driving a vehicle. Stooping, lifting and balancing may be required. Handling fragile or cumbersome materials could be part of their daily tasks as they load and unload deliveries.
Planning and Executing Routes Efficiency is key to the success of Messengers. When working in a large city, a messenger must be able to plan routes that will allow for the fastest travel. Messengers must be able to use mapping applications to plug in addresses and successfully follow the directions to their destinations. In the event that a route is compromised, Messengers must be able to choose alternate routes that will help them get their designated locations as quickly as possible.
Managing Unforeseen Circumstances Messengers need to act as problem solvers at times. At the pickup or drop-off locations, they may encounter difficulties. Documents and goods may not be ready at pickup locations. There may be confusion regarding addresses. Packaging may be damaged. The prescribed route may have detours or delays.
Messenger Skills
Successful Messengers must possess excellent organizational and communication skills. They have an eye for detail and a dedication to accuracy. They are excellent managers of their time and can successfully make it to your various destinations via a variety of routes. In addition to these general skills and personality traits, employers are looking for Messenger candidates who possess the following skills and abilities:
- Remembering key information to complete pickups and deliveries such as codes for entering buildings and routine routes
- Observing all traffic rules on prescribed routes to ensure safe delivery of documents and goods
- Determining which packages and documents are to be picked up or delivered and verifying the destination addresses
- Organizing packages and documents by order of stop to prevent possible confusion and a delay in planned timing for routes
- Obtaining signatures, appropriate documentation and payments for items picked up or delivered
- Checking with the home office to report and confirm successful deliveries and check on new assigned delivery orders
- Keeping accurate logs or records for verifications of ordered deliveries
- Completing required paperwork with accuracy and attention to detail within a timely manner
Tools of the trade: Messengers use various tools in their daily work. To become a Messenger, you should be skilled in using the following:
- Bar Code Reader Equipment – Experience with and knowledge of bar code reader equipment to efficiently process pickups and deliveries
- Global Positioning Systems – Knowing how to program routes into a GPS and modify them as needed
- Office Machinery – Messengers need to be experienced in using all different types of office equipment such as laser printers and fax machines, photocopiers, tablets, computers, postage meters and paper-shredding machines
- Driving Different Vehicles and Operating Mechanical Equipment – Familiarity and proficiency with different types of vehicles is key. Messengers may have to drive mopeds, passenger vehicles or pallet trucks as part of their job. In addition, they may have to operate hydraulic lifts to facilitate the delivery or pickup of heavy items
Messenger Education and Training
According to our analysis of online job postings, employers are seeking Messenger candidates who have at least a high school diploma and are 21 years of age. Some employers require a valid driver’s license if the messenger will be operating a motor vehicle. People interested in becoming messengers can gain experience via part-time or summer internships with companies or businesses in their area.
Messenger Salary
The median annual salary for Messengers, categorized by the BLS as Couriers and Messengers, is approximately $28,170. Messengers in the 10 percentile earn about $19,000 annually, while the highest paid make in excess of $44,000 per year. Messengers in Montana, New Jersey and California earn the highest mean annual rate in the U.S. – $36,220, $35,220 and $33,790, respectively.
Messenger Resources
We checked the Web to find the top industry resources to help you explore a career as a Messenger. From relevant books to industry groups, this list offers plenty of sources of helpful information.
New York State Courier and Messenger Association – Founded in 1945, the NYSCMA is focused on making a positive impact on the messenger and courier industry in the state of New York. The association offers networking and education opportunities for those in the industry.
Florida Messenger Association – The FMA’s mission is to create a positive impact on the messaging and courier industry in Florida and beyond. It offers information on new industry trends, products and services in the industry.
Starting and Managing a Courier Service by Johnny Carasquillo – This guide offers instruction on how to get a courier business up and running within days and make a potential income of at least $40,000 during the first year.
How to Become a Self-Employed Courier by Phillip Dale – A step-by-step guide that instructs readers how to start their own successful courier business by offering tips such as how to use the internet to find repeat jobs and how to obtain government funding to start your business.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
