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Relocation Consultant Resume Samples
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6-10 years of experience
Moving, storage and merchandise delivery operation.
- Facilitated relocation operations for customers including schedule planning, moving, storage, and delivery timelines.
- Coordinated schedule of appointments for estimators based on incoming customer calls.
- Served as delivery coordinator for merchandise shipments from third-party client.
- Handled communication (dispatch) to drivers in the field, focusing on meeting changing customer needs and route efficiencies.
- Assisted with front-line customer service including answering phones and greeting customers.
- Tracked estimates using spreadsheet documents for year-to-date and revenue comparisons.
0-5 years of experience
Provided administrative support to Relocation Consultants, supported the delivery of outsourced services to the client’s relocating assignees/transferees.
- Ensured that the Premier Service Philosophy is adhered to in all dealings with clients and assignees and that Premier Service levels are achieved
- Managed expenses, data integrity, invoice processing and cost estimates
- Set up, maintaining and updating the hard copy files and the Brookfield GRS’ client database to track all aspects of the assignment
- Validated assignee expense claim forms and payments to third parties
- Drafted all appropriate transfer-related forms and documents
- Provided data to assist Client Account Manager and Consultants for the collation of client reports
- Undertook other tasks as allocated by the supervisor
- Set up new files in the system and assigned to a Consultant
0-5 years of experience
- Administered relocation policy and programs as assigned by Microsoft to University interns.
- Provided single point of coordination for all phases of international and domestic relocation.
- Vendor coordination: temporary housing, destination services, travel, allowances.
- Outlined global mobility policy.
- Acted as primary point of contact for international and domestic University interns.
- Handled compensation and benefits issues.
- Managed reimbursement/expense procedure as liaison between accounting and intern
0-5 years of experience
- Possessed excellent knowledge about the procedures and processes involved in relocation
- Expertise in making effective recommendations and suggestions to clients
- Provided strategic assistance and guidance to clients relocating to a new home
- Rich in organizational and work management skills
0-5 years of experience
- Coordinate international and domestic relocations, including budgets and expenses for corporate clients.
- Deliver complex projects under budget by negotiating with suppliers on client’s behalf.
- Collaborate with cross-functional teams to coordinate corporate housing and guarantee seamless transfer.
- Build lasting client relationship as a primary point of contact, providing exceptional customer service.
- Meticulously maintain client database via internal Customer Relationship Management software.
0-5 years of experience
- Manages a caseload of transferees throughout the United States who are relocating through their company, audits expense report reimbursements and coordinates services.
- Identifies and builds relationships with third party service providers and internal departments throughout the company.
- Updates the company system with relevant information about the transferee and his/her move, while providing excellent customer service to the company’s clientele.
0-5 years of experience
- Engaged to deliver a range of relocation process and program management support services to the client in the most efficient and cost effective manner
- Full guidance for relocating employee and family through transition period
- Provide orientation and overview of host location including: housing, education, medical facilities, transport systems, local lifestyle
- Guidance with termination and removals management
0-5 years of experience
- Calculate the cost of relocating clients over a nationwide range.
- On-site inventory evaluation and total volume estimation of items to be relocated.
- Perform estimations of packing materials needed for moves.
- Operate logistics software, Pinnacle, in combination with estimates.
- Perform sales of relocations of commercial and residential clients.