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6-10 years of experience
Moving, storage and merchandise delivery operation.
- Facilitated relocation operations for customers including schedule planning, moving, storage, and delivery timelines.
- Coordinated schedule of appointments for estimators based on incoming customer calls.
- Served as delivery coordinator for merchandise shipments from third-party client.
- Handled communication (dispatch) to drivers in the field, focusing on meeting changing customer needs and route efficiencies.
- Assisted with front-line customer service including answering phones and greeting customers.
- Tracked estimates using spreadsheet documents for year-to-date and revenue comparisons.
0-5 years of experience
Provided administrative support to Relocation Consultants, supported the delivery of outsourced services to the client’s relocating assignees/transferees.
- Ensured that the Premier Service Philosophy is adhered to in all dealings with clients and assignees and that Premier Service levels are achieved
- Managed expenses, data integrity, invoice processing and cost estimates
- Set up, maintaining and updating the hard copy files and the Brookfield GRS’ client database to track all aspects of the assignment
- Validated assignee expense claim forms and payments to third parties
- Drafted all appropriate transfer-related forms and documents
- Provided data to assist Client Account Manager and Consultants for the collation of client reports
- Undertook other tasks as allocated by the supervisor
- Set up new files in the system and assigned to a Consultant
0-5 years of experience
- Administered relocation policy and programs as assigned by Microsoft to University interns.
- Provided single point of coordination for all phases of international and domestic relocation.
- Vendor coordination: temporary housing, destination services, travel, allowances.
- Outlined global mobility policy.
- Acted as primary point of contact for international and domestic University interns.
- Handled compensation and benefits issues.
- Managed reimbursement/expense procedure as liaison between accounting and intern
0-5 years of experience
- Possessed excellent knowledge about the procedures and processes involved in relocation
- Expertise in making effective recommendations and suggestions to clients
- Provided strategic assistance and guidance to clients relocating to a new home
- Rich in organizational and work management skills
0-5 years of experience
- Coordinate international and domestic relocations, including budgets and expenses for corporate clients.
- Deliver complex projects under budget by negotiating with suppliers on client’s behalf.
- Collaborate with cross-functional teams to coordinate corporate housing and guarantee seamless transfer.
- Build lasting client relationship as a primary point of contact, providing exceptional customer service.
- Meticulously maintain client database via internal Customer Relationship Management software.
0-5 years of experience
- Manages a caseload of transferees throughout the United States who are relocating through their company, audits expense report reimbursements and coordinates services.
- Identifies and builds relationships with third party service providers and internal departments throughout the company.
- Updates the company system with relevant information about the transferee and his/her move, while providing excellent customer service to the company’s clientele.
0-5 years of experience
- Engaged to deliver a range of relocation process and program management support services to the client in the most efficient and cost effective manner
- Full guidance for relocating employee and family through transition period
- Provide orientation and overview of host location including: housing, education, medical facilities, transport systems, local lifestyle
- Guidance with termination and removals management
0-5 years of experience
- Calculate the cost of relocating clients over a nationwide range.
- On-site inventory evaluation and total volume estimation of items to be relocated.
- Perform estimations of packing materials needed for moves.
- Operate logistics software, Pinnacle, in combination with estimates.
- Perform sales of relocations of commercial and residential clients.
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Relocation Consultant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
