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Outreach Specialist Resume Samples
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0-5 years of experience
Visit wounded and ill warriors at military medical facilities and transition units. Educate warriors and community on WWP programs and services. Provide support, networking opportunities, and education to Wounded Warriors and families. Travel to rural areas to reach Veterans who are underserved. Develop and maintain relationships with healthcare, social services, and military providers. Plan, coordinate and host events for Warriors & Family Members.
- Registered 300+ Warriors as Alumni and enrolled in programs specific to their unique situations.
- Created and facilitated 90+ events for Warriors and Families, involving 30 to over 200 people.
- Provided support and services to over 30 homeless Veterans.
- Assisted in engagement of over 7,000 warriors in the Central Texas Region.
- Raised awareness of WWP programs and the struggles Warriors face.
- Oversaw peer led groups and events, with zero incidents.
0-5 years of experience
- Conducted and managed daily outreach and enrollment through New York City Department of Corrections and provided information on program services.
- Increased awareness of affordable health insurance options in schools, social service agencies, and community based organizations by facilitating weekly presentations.
- Maintained client caseload of approximately 40 new and existing cases per month and conducted weekly follow-up to ensure correct enrollment procedure through NYS Marketplace.
- Planned and coordinated inaugural department health fair with 14 community partners, resulting in 175 additional enrollments.
0-5 years of experience
Created and secured positive internal and community relations through various means of correspondence to include: on-site recruitment and telecommunications
- Reviewed and implemented prescribed research protocols for data collection, data entry and quality control activities
- Screened individuals for eligibility of the research study and conducted research utilizing various sources and tools
- Corresponded with study participants to maintain a positive relationship and to verify appointments to ensure efficiency of time and staff
- Maintained clear communication with faculty, research investigators and staff to ensure accurate information is maintained concerning data collection and augmentation of existing data
- Provided administrative support to the Clinical and Data teams through mail outs and phone assistance
0-5 years of experience
- Redesigned a museum partnership with Arroyo Seco Museum Science Magnet School, creating a two-year elective program for 7th and 8th grade students.
- Partnered with the Director of Public Programs to implement an initiative where teens work with museum staff to design and implement a family public program at the museum.
- Established partnership with Thomas Starr King Middle School, collaborating with classroom teachers, administrators, and museum professionals to produce a culminating history festival for 8th grade students.
- Supervised curriculum development for K-12 outreach programs, including 22 onsite research workshops.
- Developed and facilitated a seven-day summer teacher-training academy.
- Oversaw the installation of ten student-curated exhibitions.
0-5 years of experience
- Interviewed clients, reviewed records, and conferred with other professionals to evaluate mental and physical condition of client and patient.
- Referred patient, client, and family to community resources for housing and treatment to assist in recovery from mental and physical illness, following through to ensure service efficacy.
- Developed and maintained cooperative working relationships with agencies and organizations interested in public health care.
0-5 years of experience
- Represented, coordinated, and delivered training and education for military units and their families within Southern California region
- Developed relationships and partnerships within the community to collaborate training and resources; promoted awareness and education marketing informational material in strategic locations
- Hosted a booth at pre/post deployment events, Command Events, Yellow Ribbon Reintegration Program, and Family Day that support up to 300 attendees
- Connected with over 100 veterans and provided various resources based on needs, including financial, employment, nonmedical counseling, and training for service members on active duty/reserve and their dependents
- Ensured confidentiality of client information by safeguarding sensitive information to prevent unauthorized reading, printing, copying, or correspondence
0-5 years of experience
- Created and facilitated volunteer recruiting campaign for Northeast Arkansas
- Assisted with volunteer placement and training activities
- Researched and provided organizational updates and volunteer program improvements
0-5 years of experience
- Planned and orchestrated grand events that the fostered strategic community partnerships with local schools, businesses, faith-based institutions, elected officials, community-based organizations that yielded 3,000+ attendees.
- Enabled enrollment team to produce high enrollments which lead teams to the team’s consecutive quarters as the top producers in the region.
- Provide strategic and tactical direction for business development growth in outreach markets by identifying referral/business opportunities with community partners and potential healthcare partners.
- Organize and implement consumer outreach programs and other marketing events, including meeting with community leaders and donors, prepared powerpoint presentations, as well as managing vendors (caterers, audio-visual and custodial groups, health initiatives, holiday events, and more).
0-5 years of experience
Design and implement customized programs for fifteen schools in nine counties and local Boys & Girls Club
- Coordinate and manage Cookie Program for participating schools
- Monitor and evaluate program outcomes
- Recruit girl and adult members through various methods
- Train and manage adult members as program volunteers
- Establish and leverage relationships with partnering schools, administration, faculty, and parents
- Establish and manage budgets for all school programming and events
0-5 years of experience
- Coordinated and facilitated mentoring group for students in need of college access
- Facilitated access programs geared toward adults/parents working towards GED
- Directed numerous events to educate young students about access to college
- Conducted community outreach and engagement across MetroWest Region
- Attended trainings, for personal development, on college access and diversity
0-5 years of experience
Provide logistical coordination & minutes for BRSS TACS Policy Planning and Advisory Committee meetings
- Reconfigure forms & implement client verifications, improving report quality & camaraderie among providers
- Advocate for integrated care & recovery support services within community & department
- Use Government Performance & Results Act (GPRA) assessments to measure challenges & recommend care providers
- Perform GPRA follow-up interviews with English & Latino speaking clients & enter GPRA results into agency database
- Manage records of participants and providers; develop tracking & reporting of calls, monetary incentives & mailings
0-5 years of experience
- Directs and manages designers, web developers, videographers and advertising strategists to coordinate for online campaigns
- Social Media outreach recognized at the national Enroll America “State of Enrollment” conference during digital outreach panel
- Curates and develops social media campaigns; seeks unique opportunities to leverage social media
- Develops reports on social media campaign insights, analytics and results
- Plans & coordinates enrollment events in partnership with community-based organizations and business
0-5 years of experience
- Completed client’s detail intake such as pre-screenings, Medicaid eligibility, Health Home consents and intake assessments.
- Conducted field, phone, and mail outreach to new Health Home clients.
- Updated the client’s health information daily into GSI and Crimson electronic systems.
0-5 years of experience
- Maintain and develop relationships with existing outreach partnership in person and via telephone calls and email
- Directed a number of citizen engagement outreach programs with community
- Created video training guides, activities sheets, participate in phone banking
- Represent the company at trade exhibitions, events and demonstrations
10+ years of experience
Birth control options, B/C models
- STI/HIV education, define STI, discuss cures
- Created workshops with interactive tools for teens/parents.
- Designed several tools for better communication, self-esteem and goal setting.
0-5 years of experience
Outreach, Identify and document any and all consumers who might be PATH eligible homeless persons.
- Preform comprehensive assessment on each consumer assigned
- Develop appropriate Individualized Plan of Service (IOPS) through person centered Planning (PCP) with consumer.
- Identify resources and secure entitlements for each consumer.
- Provide consistent follow up and monitoring of each consumer assigned.
- Identify, document and case manage a minimum of 12 SOAR consumers annually.
0-5 years of experience
Provide individual cognitive behavioral interventions to clients to ensure successful completion of any court or community supervision mandates by consulting with community partners and resources to maximize our client’s opportunities for success.
- Initial screening assessments to determine eligibility for treatment and level of care.
- Provide individual counseling.
- Court advocate with strong relationships
- Collaborate with consumers in the development of comprehensive service plan goals and regularly review and revise goals.
- Involve family, significant others, housing providers, defense attorney, and/or community corrections in service provision.
- Coordinate with jail and prison re-entry coordinators and visit clients during detention to facilitate their safe and successful re-entry.
0-5 years of experience
Conduct street-based and internet based outreach targeting Staten Islanders at high risk for HIV infection, e.g IDU’s, MSM.
- Promote Mobile Health unit to community partners though street outreach, and tabling.
- Prepare educational and handout materials as well as conduct one to one and group level HIV/AIDS and HCV risk and reduction Education.
- Conduct community outreach at local events for program promotion and client recruitment purposes.
- Record demographics data regarding clients served during outreach efforts, and those who access CHASI’s HIC CTR services.
- Provide referral and resource information to target population as needed.
- Assist with the promotion and implementation of Chasi’s CTR recruitment events and activities.
- Attend department trainings and program meetings.
0-5 years of experience
Perform outreach duties to increase community awareness of the college and its programs
- Assist with planning and implementing outreach services between college, departments, high schools, and community groups.
- Work with college departments and programs to develop marketing materials to support recruitment activities
- Establish and maintain system of follow-up through personal contact and correspondence with students to encourage success.
- Analyze enrollment trends.
10+ years of experience
- Led a women’s counseling group to discuss topics such as domestic violence and relationship issue.
- Encourage clients to get involved in social, recessional and other therapeutic activities to enhance interpersonal skills and develop social relationships.
- Peer and high school mentoring.
- Domestic and anti-violence advice for victims and families.
6-10 years of experience
Performs outreach and intake functions and certifies client eligibility for the Utility Company Contracts, Low-Income Home Energy Assistance Program (LIHEAP) and Department of Energy Contracts.
- Performs residential evaluations of weatherization measures to be installed.
- Assists clients in completing various required forms.
- Provides information and referral services to clients.
- Prepares and maintains client related forms, files and records on a individual basis
- Attends and participates in funding source meetings, training and seminars as directed.
- Maintains strict confidentiality, accurate client records.
- Gather, analyze and evaluate data, comply with contractual and safety requirements.
- Effectively communicate and interact with personnel at all organization levels.
0-5 years of experience
Coordinated activities of community-based research and evaluations. These activities included developing interview guides, recruiting and conducting focus groups and one-on-one interviews, facilitating and coordinating monthly community advisory group meetings, monitoring and reporting on timelines and progress.
- Expanded and enhanced relationships between the Center and Latino institutions for collaborative initiatives.
- Collaborated in disseminating research findings with primary focus on Latino health issues.
- Supervised and mentored college interns for two projects I coordinated; the Mobile Market Community Advisory Group and the Survey of Health of Wisconsin Community Advisory Group.
0-5 years of experience
Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
- Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
- Maintain case history records and prepare reports.
- Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
0-5 years of experience
Transporting admitted clients to hospitals, aftercare or other approved services as directed by the Shift Supervisor.
- Monitoring and caring for persons being transported.
- Maintains acceptable attendance and punctuality and is consistently at work and on-time. Maintaining mobile unit
- Performs Counselor Trainee duties when not transporting clients, including HIV\STD Testing.
- De-escalating clients in crisis situations in order to facilitate and promote entry into a detoxification facility. Transports to detox only those persons who appear appropriate for non-medical detox
0-5 years of experience
- Educated customers on LED lighting and ways to save on their monthly utility bill.
- Used exteinsive sales techniques to pitch and close sales of LED lighting to customers.
- Responsible for setting up a visually pleasing display and organizing merchandice to match.
- Handling all monetary transactions using both a tradional register and Square POS Systems.
- Balancing and closing out registers and running sales reports at the end of each show or event.
- Responsible for driving the box truck to and from events with display and merchandice.
- Facilitated packaging of energy savings kits for multiple utilities.
0-5 years of experience
- Located prospective housing units in CHA opportunity areas.
- Hosted community tours in CHA opportunity areas.
- Prepared and processed enrollment applications.
- Performed various clerical duties (file maintenance, scheduling clients, telephone service)
0-5 years of experience
- Responsible for the planning and implementation of recruitment campaigns and related activities on 12+ college/universities campuses as well as in 4 communities throughout Atlanta, west, and north Georgia.
- Coordinates with various communities and stakeholders to arrange events including information sessions, information tables, networking nights, volunteer service activities, and other related events and activities to spread Peace Corps awareness.
- Responsible for managing a variable quarterly budget to pay for travel expenses, event fees, and other necessary materials and purchases.
- Manages and supervises 1 strategic campus recruiter, 2 office-based interns, and 4 field-based campus ambassadors.
- Constantly seeking innovative opportunities to spread awareness of the Peace Corps mission and to encourage potential applicants to apply for Peace Corps service.
- Takes necessary steps to assist and guide individuals interested in serving as Peace Corps Volunteers through the application process.
- Demonstrates platinum standard customer service with a commitment to professionalism.
0-5 years of experience
Supervise the helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
- Gather and analyze metrics to benchmark the helpdesk workload/performance and identify trends in call center issue.
- Work to promote excellent customer service, effective response time and provide expert insight into general support issues.
- Enforce quality of service guidelines for dealing with medical providers, completing services, and overall satisfaction.
- Train helpdesk staff on operational procedures and troubleshooting techniques. Provided training on new hardware and/or software as requested.
- Helpdesk support for up to 60,000 – 75,000 Illinois Medicaid providers.
- Ensure that staff provides timely and considerate customer service and resolving technical issues.
- Help to create user accounts and managing access control based on company policies.
- Analyzing and identifying trends in issue reporting and devising preventative solutions.
- Other duties as may be assigned by the department director.
0-5 years of experience
- Meet with the subject-expert instructors in the high schools to review and discuss courses that may qualify as college credit in the post-secondary sector
- Meet with high school administrators and instructors to talk about the educational options of a career school
- Create innovative student testimonial press releases for media exposure to be published in local newspapers and select magazines; these student testimonials advertise the college and illustrated to readers that they too can succeed in college
- Present program and career materials to high school classrooms and start a conversation with students about the importance of an education in today’s economic environment
- Build relationships through follow-up meetings and discussions, always seeking more opportunities that will enhance the relationship
- Assist instructors in implementing new high school courses that will meet post-secondary course objectives to create a classroom, in the high school, for college bound students; “College in the Classroom”
- Increased annual college enrollment as a result of the college credit agreements and engaging relationships within the high school sector
0-5 years of experience
Transport homeless clients to shelters
- Educate homeless clients on different programs to aid them in getting housing
- Enter progress notes on homeless clients seen daily
- Encourage clients to utilize services offered by the city
- Escort homeless clients to church beds
0-5 years of experience
- Manage the admissions and outreach team in recruiting and assessing students to reach the total number of students needed for the cohort.
- Working with 60+ community partners to provide enough resources for the young adults in education, housing, and finances so that students are successful in their next steps
- Being an advisor for students to help them navigate the corporate world and advancing their education with FAFSA, scholarships, and grants.
- Case management with students prior to starting the program to ensure their success.
0-5 years of experience
- Outreach throughout Western, MA enrolling homeless families and individuals into homeless prevention programs.
- Provide referrals to housing, medical and mental health agencies.
- Facilitate medication groups to dysfunctional families in need of counseling.
- Provide transportation needs whenever required.
- Case management and follow-through care.
0-5 years of experience
- Worked directly with at-risk, homeless youth (ages 16-23), enrolled in the program at the Outreach Center
- Mentor and advocate for the youth that come to the center regularly or came for the first time
- Provided intake and assessment for first time clients
- Help provide clients with basic needs such as food, clothing, hygiene care, and referrals
- Help assist clients with creating their resume, finding jobs, and getting them in contact with employers in the Raleigh-Durham area
- Assist clients in setting up appointments with our direct case managers
6-10 years of experience
- Executes outreaches. Identifies and documents all consumers who might be PATH eligible homeless persons.
- Performs comprehensive assessment on each consumer assigned.
- Develops appropriate Individualized Plan of Service (IPOS) through Person Centered Planning (PCP) with consumer.
- Identifies resources and secures entitlements for each consumer.
- Provides consistent follow up and monitoring of each consumer assigned.
- Identifies, documents and case manages a minimum of 12 SOAR consumers annually.
0-5 years of experience
- Create community partnerships with federal vendors to provide resources to clients
- Develop and coordinate resources to help clients establish stable and interdependent lives
- Complete assessments and evaluations identifying barriers to housing, and perform interventions with people experiencing homelessness and formerly homeless individuals
- Facilitate appropriate individual counseling and group facilitation for clients
- Provide community physical/ mental health resources and alcohol and drug resources
- Advocate on behalf of clients for services with other agencies
0-5 years of experience
- Monthly follow up and support for former clients (via home visits, phone, and email) to determine services needed
- Creating action plans, and document monthly progress
- Establishing and maintaining social service relationships through new contacts, volunteers, business meetings, trainings, and other community events
- Conducting research for resources that may be beneficial to clients
- Teaching classes and facilitating workshops
- Assisting in planning and coordinating fun, educational and enriching community activities each month.
0-5 years of experience
- Engaged 16-40 women in monthly sustainable reuse projects.
- Provided clear correspondence between Perennial and 4 outreach partner agencies.
- Instilled sense of empowerment, competence, and creativity in weekly studio for accepted participants: 14 to date.
0-5 years of experience
- Facilitates and conducts outreach activities to service providers and potential clients
- Identifies and recruits eligible individuals and families for program services
- Cultivates positive relationships with relevant funding and monitoring entities, faith-based organizations and social service providers and participates in appropriate community collaborations
- Completes all necessary documentation to ensure compliance with state funding and licensing requirements, COA standards and agency quality assurance standards
- Advocates for clients at service providers or agencies and in the community
0-5 years of experience
- Conduct outreach activities where Migrant and Seasonal Farmworkers live, work and gather
- Provide information on the One-Stop Center complaint system
- Provide employment services to MSFWs
- Maintain and provide information programs and services available to MSFWs
- Provide information and assistance related to benefits, training, labor market information and supportive services
- Record information, maintain records and prepare reports related to MSFW activity
- Maintain updated information about programs and services offered at One-Stop
0-5 years of experience
Keep records; prepare reports for management concerning visits with clients.
- Provide information; refer individuals to public, private agencies or community services for assistance.
- Visit individuals in nursing or rehabilitations center, attend group meetings to provide information on agency services, requirements or procedures
- Interview individuals or family members to compile information on social, health, educational, criminal, institutional history.
- Submit reports and review reports or problems with superior.
0-5 years of experience
- Increase awareness about brain health, development, and dementia related topics.
- Provide education programs and outreach primarily within Cuyahoga counties to achieve chapter and strategic goals and objectives.
- Build community relations and awareness through networking and serving on external committees.
- Identify and form mutually beneficial partnerships with other organizations and companies.
- Identify strategic outreach opportunities in the community to further the reach of the [company name].
0-5 years of experience
- Identify and educate medical providers, school and day-care personnel, and the Williamson County public on issues regarding and usage of ImmTrac, the Texas Immunization Registration system.
- Conduct educational, promotional, and outreach activities for the general public to enhance immunization awareness.
- Serves as primary point of contact on general issues related to ImmTrac.
- Assists with public and private school assessments, retrospective surveys, and validation surveys as well as child-care facility immunization record assessments and audits.
- Provides training, information, and technical assistance to promote the effective use of ImmTrac by private providers.
0-5 years of experience
- Provides direct assistance in person as well as over the phone to individuals applying for health insurance.
- Assists irate callers with complaints or concerns.
- Assists members with scheduling medical appointments at participating medical centers, transportation services, appointments with education classes and/or appoiments with Consumer Assistance Counselors.
- Conducts general outbound calls in regards to newly enrolled members, incompliant members, member satisfaction and members scheduled to terminate.
- Manages and oversees all outreach and community projects.
- Organizes community events and prepare all proposals.
6-10 years of experience
- Collect blood samples from patients
- Label vials with Patient names and dates
- Decipher the best method for drawing blood depending on patients, Practice proper patient identification
- Practice infection control standards at all times when working with patients and equipment
- Enroll clients in Medical Insurance/SNAP program
0-5 years of experience
- To recruit international, domestic & military students for Business Programs & Degrees
- Identify & Participate in College fairs & Events
- Plan & implement marketing strategies
- Build relationships with prospective students, interview, guide through admissions process
- Assist students & families through the admissions & financial aid process
0-5 years of experience
- Provides health services and wellness initiatives to the underserved and disfranchised community
- Facilitates risk-reduction training through presentation at the organization & in remote areas
- Educates individuals & groups to increase awareness on PrEP (Pre-Exposure Prophylaxis)
- Counsels those at high risk of contracting HIV via face-to-face interaction and phone calls
- Advocates for patients and ensures patient confidentiality
- Organizes clients charts & records up-to-date information
- Coordinates outreach events & provides free HIV/STD Testing according to grant specifications
0-5 years of experience
- Register clients and gather necessary documents to check for qualifications for clinic.
- Input necessary data in computer system, and perform intake to determine what sliding fee scale client is at according to income.
- Translate for patients who cannot speak nor understand English during medical visits.
- Perform clerical duties as necessary, help patients as much as needed.
0-5 years of experience
- Educates low-income individuals and service providers about the Supplemental Nutrition Assistance Program (SNAP) at a variety of meetings and community events.
- Provides screenings for the program and intensive application assistance to clients both in person and over the phone.
- Coordinates with a variety of institutions throughout the state including social service organizations, religious organizations, and food pantries to distribute outreach information and receive client referrals.
- Compiles monthly reports and enters all client data into an organizational database.
0-5 years of experience
- Helping to maintain ENS’ presence on social media.
- Sharing the activities of ENS faculty, staff, and students with regional media outlets and environmental organizations.
- Identifying potential funding sources for support of ENS students and their research.
- Developing a newsletter for alumni.
0-5 years of experience
- Provides health services and wellness initiatives to the underserved and disfranchised community
- Facilitates risk-reduction training through presentation at the organization & in remote areas
- Educates individuals & groups to increase awareness on PrEP (Pre-Exposure Prophylaxis)
- Counsels those at high risk of contracting HIV via face-to-face interaction and phone calls
- Advocates for patients and ensures patient confidentiality
- Organizes clients charts & records up-to-date information
- Coordinates outreach events & provides free HIV/STD Testing according to grant specifications
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
