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0-5 years of experience
Managed and developed reports to analyze sales and profitability results of the various brands sold to Department Stores and National Chains. Used analytics to review and compare statistical data to guide business decisions to help achieve sales goals and inventory placement. Presented findings to senior management, sales and forecasting teams.
- Optimization analysis helped reduced assortment breadth by over 15% eliminating redundancies
- Sales analysis led to product placement in additional retailers based on results
- SKU analysis found opportunities in 5% of the assortment
0-5 years of experience
Provided competitive intelligence and actionable insight to marketing and sales teams as well as C-level management by identifying drivers of customer satisfaction and loyalty, brand awareness and attitude, corporate website usage. Supervised a team of 4 analysts and developers, managed vendors and administered research budget.
- Designed and managed the marketing data warehouse project, within-budget and on schedule (Oracle 10g)
- Transitioned the marketing team from an intuition based to a fact-driven decision making culture
- Directed data mining projects addressing customer behavior insight, cost efficiency and profitability: churn prediction combined with customer valuation and segmentation resulting in 21% higher retention rates in course of a year
- Selected for special departmental recognition and bonus for outstanding performance
0-5 years of experience
Provided leadership and initiative to ensure services, delivery, research and project expectations were met or exceeded. Owned several national client relationships and served as the primary point of contact for all.
- Created business intelligence information and applications knowledge center for employees
- Assisted global consulting firm in the private equity auction of [company name] Group Holdings, Inc.
- Managed project plans, scope, resources, change requests, risks and issues to ensure that maximum
- Lead cross-functional project teams and collaborated with business partners to determine and translate business requirements into technology and training solutions
- Grew existing $32MM National Account Portfolio 23% in four years
- Created and implemented operational strategies for the National Sales and Marketing Department
- Co-created SharePoint intranet departmental site
0-5 years of experience
Orchestrated the expansion of business intelligence available to the executive and senior management of the SMB organization. Presented KPI (Key Performance Indicator) package and discussed strategic direction of business intelligence at SMB Sales Director’s weekly meetings. Represented SMB Operations in cross-functional special projects. Facilitated the use of SMB Operations’ resources for special projects as assigned. Conducted research and analysis on ongoing operational activities that included, but was not limited to, sales agent attrition rate modeling, relationship between tenure and agent productivity, and call volume forecasting accuracy.
- Providing marketing analysis that exceeded scope of assigned project role and improved average revenue savings from $400K to $1Million, contributing to success of pilot and enabling its adoption into the standard operational model of the SMB Sales environment.
- Developed and performed leadership role capacities outside of Operations title scope, as needed, such as marketing manager when determining best target criteria, sales coaching in overcoming customer objections revealed by inquiry, and technical advisor when meeting systems requirements impacting overall program quality and effectiveness.
- Increased effectiveness of executive KPI deck by incorporating graphic representation of data and trends.
- Significantly improved system usability and availability of executive-level decision sensitive information by managing the transition of daily business intelligence updates to an on-demand web based format.
- Represented SMB operations in a cross functional pilot project by surveying a targeted portion of sales quoted customers who did not purchase, and utilizing the feedback to significantly reduce lost opportunity sales revenue.
- Ensured impacts to the available sales agent pool were accounted for and appropriate action plans were in place for SMB Operations groups, guaranteeing quality of standard service levels and customer satisfaction.
0-5 years of experience
Led a team of multinational data scientists & business intelligence analysts using Microsoft Business intelligence tools (SSRS, SSIS and SSAS).
- Delivered over 600 reports & analyses supporting key processes in Sales, Finance & Operations.
- Improved technical skills horizontally & vertically through training & mentoring.
- Managed the organizational transition of the team from the business to IT.
- Stakeholder for new enterprise data warehouse development project.
- Led a project team responsible for the data validation & reconciliation on a migration project of 75,000 customers.
0-5 years of experience
Application management for data warehouse and business intelligence applications. Analyzed data and system
environments for corporate mergers.
- Delivered business intelligence solutions utilizing the Cognos tool suite.
- Managed business intelligence projects for CRM (Customer Relationship Management) reporting data from
- Created user groups across multiple business units for decision support and knowledge sharing for business intelligence users.
- Developed enterprise and systems architectures, computer-based systems, IS Processes by using appropriate
- Educated personnel about new technologies and techniques through informal interactions, formal presentations, and training sessions.
0-5 years of experience
Directed development and ongoing maintenance of nine-terabyte Enterprise Data Warehouse. Developed data storage methodology, and established procedures that enabled real-time reporting. Implemented enterprise report solution responsible for delivering over 3,000 reports to internal and external customers daily. Designed and executed SDLC methodology.
- Architected and developed e-commerce application, generating $3.6B in annual revenue.
- Developed tools to improve company’s financial performance.
- Implemented Business Objects, Crystal, and Cognos for internal use.
0-5 years of experience
Lead architect and developer for organization Data Warehouse and Reporting platform.
- Built a synchronized Data Warehouse and Reporting environment to support Goldman Sachs
- Administrator for all SQL Server reporting and warehouse databases.
- Designed and implemented a Summary Process using transactional replication, triggers, stored
- Developed stored procedures, functions and triggers involving complex business logic.
- Created and deployed source control platform on Team Foundation Server 2008 for all projects and code
- Integrated SQL Server 2005 Reporting Services and SharePoint Server 2007.
- Executed the upgrade of all SQL Server 2005 platforms to SQL Server 2008.
- Designed and built all Development, QA and Production Reporting Environments using SQL Server
0-5 years of experience
Handpicked to fulfill sales reporting projects to strategically consolidate the sales reporting and forecasting team. Envisioned and implemented a comprehensive five-year roadmap for the newly formed division.
- Reconciled the sales reporting and forecasting divisions by decreasing the headcount from 14 to 9 professionals.
- Initiated the development of an automated tool throughout the sales department within a two-month period serving as an integral role within the quota planning project; this tool is still in place today.
- Attained yearly sales quota goals impacting 500+ sales associates within three months outshining previous colleagues through the automation of sales processes.
- Honored with the Platinum Performer Award for outstanding leadership skills throughout tenure.
6-10 years of experience
Business Intelligence Manager
Create Dashboards, KPIs and other Operational Reporting through SQL Reporting Services. Develop, and maintain a Data Warehouse through the use of SSIS. Create a OLTP environment that is used as a central repository which pulls data from multiple databases used by key departments of the organization to ensure a single point of reporting access. Meet with requestors to gain insight on reporting needs and translating those needs into business specific metrics and other reports.
- Project lead on the successful launch of SQL Server Reporting Services.
- Created current reporting data warehouse and use SQL Server Integration Services to refresh data.
- Developed multiple reporting cubes that are consumed through SharePoint intergration
- Promoted from Sr. Business Analyst of the Business office to AR Manager
- Promoted from AR Manager to Business Intelligence Manager
0-5 years of experience
Responsible for retrieving, mining and analyzing data as needed by top and executive management.
- Creating and presenting monthly financial reports regarding personnel costs and talent management.
- Trained Department Managers how to run monthly reports using Ultipro’s HRIS system and Cognos BI.
- Monitored and presented recommendations to improve our processing efficiency.
0-5 years of experience
Took charge of improving the communication processes toward the accuracy of reporting of projects and analysis request.
- Conducted thorough review and coordinated with the designated team to identify issues and areas for improvement.
- Integrated an innovative process to enable the delivery of accurate status on projects and analysis requests from executives that led to the achievement of 27.5% increase in speed-to market requests.
- Communicated with the Executive Management Team to anticipate their specific requirements and provided sound recommendation on necessary changes based on detailed analysis.
- Restructured and implemented technician scorecard and coaching tool for the Executive Management Team, which included key performance metrics toward work efficiency, high-quality performance, and cost-effectiveness, guaranteeing business improvement.
- Worked in partnership with key stakeholders to verify and sort reports based on importance and time consumed, as well as to eliminate unnecessary reports.
- Cut down 70% of legacy reporting redundancy that generated more than 40% increase in resource time utilization; thereby increasing allotted time for higher priority projects and analysis.
0-5 years of experience
Conducted secondary research and circulated to leadership and the sales team for business planning purposes
- Performed ad hoc research for client business reviews and in support of RFPs
- Regularly analyzed the competitive marketplace including each major competitor and their product offerings
- Monitored industry publications for current and evolving market trends
0-5 years of experience
- Led a team of 6 BI Analysts
- Expanded the number of MicroStrategy users from 120 to 580
- Initiated a process to migrate reports from Business Objects into MicroStrategy
- Implemented MicroStrategy version 9.0
- Established a Fruit of the Loom “Business Intelligence Competency Center†(BICC). BICC participation included Business Owners from all of Fruit of the Loom’s functional areas, including senior management
- Defined “Product†and “Customer†conformed data models for the Master Data Management initiative
- Obtained BICC membership approval for consolidated process definitions
0-5 years of experience
Lead, coach and develop a team of six (6) commercial analysts to deliver business analysis and marketing intelligence:
- Provide weekly business analysis, marketing intelligence and competitor analysis to executive team unearthing powerful insights contributing to improvement of net sales by 12% and trading profit by 21% for 1st half of 2013 financial year
- Conduct contract negotiation saving the department approximately 30% for 2013 financial year
- Establish marketing program KPIs and track performance, providing stop or continue recommendations (Annual marketing spend of approximately USD 3.5Million)
- Automate weekly standard reports reducing processing time by 50%
- Establish monthly business targets and monitor trending performance, implementing remedial plans wherever adverse variances exist
0-5 years of experience
Manage a multi-departmental team (finance, marketing, engineering, and legal) to create ad-hoc reports and accomplish system projects. Develop an Enterprise competitive intelligence portal and knowledge repository.
- Define and budget cross functional team resources and requirements to accomplish yearly goals.
- Compile project status reports, develop project plans, define process flows, coordinate project schedules, manage
- Successfully managed the migration to an IP management system maximizing R&D investment and supporting the legal team to protect valuable assets of the business.
- Launched and led an effective competitive intelligence department supplementing the VP of Finance with data to assist with multiple mergers and acquisitions including the 2007 purchase of Prairie packaging for $ 1 billion.
0-5 years of experience
Led a team of data scientists & business intelligence analysts.
- Delivered over 600 reports & analyses supporting key processes in Sales, Finance & Operations.
- Improved technical skills horizontally & vertically through training & mentoring.
- Managed the organizational transition of the team from the business to IT.
- Subject matter expert for new enterprise data warehouse development project.
- Led a project team responsible for the data validation & reconciliation on a migration project of 75,000 customers.
0-5 years of experience
Designed and managed the implemented of business intelligent solutions using Oracle Discoverer 10g on Oracle Applications R12
- Directed and supervised the design and implementation of plans including scope of work, objectives, quality of deliverables and activities for BI projects
- Develop and maintain a product roadmap for reports and analytics, and manage a product pipeline of new reports and analytics based on business priorities
- Communicating with senior management and BI team members how to manage expectations, align directives, and identify
- Develop analysis and methodologies in response to business needs; prepare and present recommendations to senior management
- Manages development and release of BI solutions across organization
- Collaborates with enterprise architects on the strategic BI solution, roadmap and develops the technical solution design and detail specifications for the BI solution
- Managed third party vendor relationship, manage project budgets, ensured project tracking and reporting, monitored performance, resolve critical issues, mitigate risks, communicated project status, and facilitated the use of best practices
- Evaluate, identify and define potential new areas and services to help drive strategic development of BI beneficial to the business
- Architect and implement OBIEE and BI APPS for evaluation and demos
0-5 years of experience
Managing a Global BI initiative encompassing four ERP systems and multiple data warehouses.
- Managing team of ETL programmers, database administrators and reporting specialists across the Western and Eastern Hemisphere.
- Working with IT, business unit functional leads, program directors, and other stakeholders to ensure strategic and operational BI initiatives are appropriately prioritized, approved and resourced.
- Providing technical and functional expertise in the design & development of BI solutions architecture – data warehousing and reporting.
0-5 years of experience
- Managed team of six relationship marketing and business intelligence professionals delivering customer segmentation knowledge, business reporting and market insight to propel field marketing programs.
- Spearheaded conceptual development of permission-based email notification platform, authored requirements and led implementation of company Email Updates Program system and policies. Grew profiled customer subscribers to 88,000+ and sustained 19% growth rate.
- Created installed base marketing CRM service deliverables from concept and venture funding stage to delivery of tools and communications customized to purchasing behavior. This resulted in cost savings of over 15% and incremental sales of 36%.
- Led introduction of E.piphany customer intelligence platform which dramatically improved productivity and revolutionized the availability of installed base customer information. Authored “Chicken Soup for the CRM Soul†collection of case studies to document the power of change and inspire marketing program innovation.
6-10 years of experience
Supported the Financing Planning, Marketing and Market Research teams on the decision making process. Guaranteed the data integrity, accuracy and on time.
- Implemented Data Warehouse and Business intelligent system with Microsoft SQL Server solution, including SSIS, SSAS and SSRS. The project had the payback period of 2.5 years comparing hosting the hardware abroad. Achieved with faster response time to the business requirements and better user-friendly interface.
- Implemented the migration of the transaction staging database from Oracle to SQL server, including 20 business systems related with the database.
- Finished the data management project on defining the data governance process and procedure. Identified the golden copy of the store profile.
- Supported the Finance Planning, Marketing and Market Research teams on the decision making reports using Microstrategy.
- Acted as SQL Server DBA.
0-5 years of experience
Business Intelligence (BI) Project: Global BI Initiative for the Department of State’s (DoS) Regional Financial Management System (RFMS)
- Managing the development, testing, and improvement efforts of the Global BI initiative consisting of a cross-functional team of eight.
- Actively participate in meetings with the program director in developing strategic goals for the direction of the project.
- Manage client communications, changes in scope, and impact analysis
- Coordinate with other project managers regarding resource management among various projects.
- Responsible for developing and managing the project plan and holding weekly status meetings with the program director and team.
- Lead monthly presentations of the Global BI project status to the management team of DoS.
- Manage testing efforts for the Global BI project, identifying defects and anomalies resulting in 20% or more improvement of the system post-fixtures.
0-5 years of experience
Leader of business intelligence unit overseeing development and implementation of business intelligence programs incorporating regional competitor and market trends; win/loss patterns; market share landscapes; SWOT analysis; and benchmarking to increase revenues and expand customer base.
- Vital in debriefing corporate executives on competitive intelligence; leads corporate strategy planning sessions partnering with various stakeholders; presents summary of findings and suggested plans of action.
- Manages budget in excess of $100k utilized for business intelligence needs; successful management coupled with additional needs identification has led to increase in budget 100% in over two years. Fully responsible for evaluating and selecting external partners; shrewd negotiator able to decrease costs by 25%, obtained additional services at no cost and beat overall budget by 50% in 2010.
- Able to significantly impact corporate culture by demonstrating necessity and value incorporating analysis and compilation of competitive business intelligence; central figure in departmental collaboration of information as daily business function for stronger more dynamic positioning and growth.
0-5 years of experience
Gathered business requirements for the development of the logical database design.
- Ensured the warehouse design met the overall business information requirements.
- Designed table structures for reporting data warehouse.
- Responsible for the delivery of data analysis for management dashboards and reporting in response to business requirements.
- Designed and developed client reports as part of service level agreement.
- Environment: SQL, T-SQL, SQL Server, SSIS, Crystal Reports, SQL Server Management Studio
6-10 years of experience
Managed reporting solutions for customer service related documents and users and contract system administration.
- Created new reporting dashboard environment for customer service end users.
- Worked as project manager and subject matter expert for several SAP system implementations.
- Trained team members and other end users on new technical skills.
0-5 years of experience
Analyzed extensive CRM and online campaigns to promote brand loyalty through consumer segmentation and analysis
- Presented business-building ideas to clients via ongoing data analysis and performance reporting (CRM DB, Omniture)
- Provided leadership to Production, Tech and Account department to ensure agency followed strict client CRM guidelines
- Utilized trend analysis to determine likely response rates of consumer segments to promotional offers
- Managed e-mail campaigns and segmentation strategy using E.piphany CRM database tools and management system
- Provided training on how to use the web analytics and CRM interface to all client and agency employees as needed
0-5 years of experience
Business Intelligence and data professional instrumental in agency wide change management through team development, management collaboration and technical solutions. Consultant for creative technical and process solutions to meet internal and external client needs.
- Collaborated with Executive Team on corporate strategy and mission
- Developed processes for agency wide data migration to increase quality and efficiency
- Created internal systems solutions to increase productivity and accuracy of data
- Reorganized, managed and developed teams to increase synergy and work production
- Responsible for streamlining work processes in various teams that include quality control, human resource, communication management and design
0-5 years of experience
Develop tools to empower management, technical and business process stakeholders to generate and analyze reports
- Develop, test, implement, and maintain database applications to collect, archive, and report global metrics
- Analyze and formulate database solutions to productivity, data quality, and management decision support problems
- Support strategic technical projects as needed by aligning proposed solutions with organizational goals
- Research and implement new technical solutions that enhance the quality of IRI’s reporting capability
- Implement automated processes using databases for manually collected data
- Employ procedures for tracking core performance activities and performance to objectives
0-5 years of experience
Managed full life cycle BI and data management projects from gathering requirements across Sales, Product, Marketing, Finance, Claims, Contact Center, and IT, working with senior leader and consultants to prioritize requirements and define data strategy and roadmap, to implementing data management infrastructure, BI reports and dashboards. Key member of the start-up team that built enterprise data management and BI capabilities from scratch.
- Delivered data management and BI capabilities including ODS, data warehouse, data marts in Oracle, and Cognos BI for Sales, Marketing, and Finance to provide timely, accurate, and self-service business performance measures that facilitated business decisions.
- Integrated complex data sources including OLTP data from mainframe systems, campaign management data from E.piphany data mart, customer data warehouse, PeopleSoft financials, and various sources.
- Built self-service BI portal for 600+ sales users. Worked with Sales managers and analysts to build sales data mart and BI reporting. Integrated disparate and legacy data sources in the Sales data mart. Replaced monthly manual reports with daily, reconcilable, and actionable BI reporting at Sale’s fingertips.
- Provided integrated and automated renewal data to Marketing program. Contributed to Enterprise Contact Strategy program success of generating 2% lift on insurance product renewal.
- Successfully turned around the critical Market P&L BI project for Finance; worked closely with Finance to build data mart, BI dashboard and reporting.
- Developed multi-channel Marketing technology program charter with senior Marketing leadership, conducted gap analysis, solicited requirements across Marketing organization, evaluated and proposed agency, in-house, and SaaS Marketing Automation solution alternatives.
- Worked closely with Data Governance team; implemented data quality standards and ensured business rules are captured in data model design and data transformation.
- Worked closely with IT teams on architecture, design, development, system built, migration, upgrades, system integration testing, production deployment, and operational support.
- Managed projects in a matrixed organization; managed project resources including contract and FTE analysts, data modelers, Informatica ETL developers, Cognos developers, and QA.
0-5 years of experience
Manager for financial and business reporting and related project activity within the organization.
- Responsible for BI Team development and management to support all departments across the firm.
- Interact daily with internal business clients from Finance, Client Development, Sales, Product Development, Compliance and legal resulting in improved departmental reporting capabilities.
- Responsible for selection and implementation of BI solutions and infrastructure support resulting in a reduction of 40% the required turn-around time for report generation.
- Responsible for PM duties for several internal BI projects resulting in successful BI solution deliveries across the firm.
- Responsible for Business/IT relationship management related to BI support and project development.
0-5 years of experience
Managed the implementation of the database to produce new campaigns and analytical studies to full life-cycle business transformation projects for a bank.
- Drove long term profitable growth by participating in the development process of comprehensive marketing strategies deployable through integrated channels. Compiled competing and market research analysis (loyalty and satisfaction surveys, advertising awareness follow-up, brand research analysis)
- Managed client information integration (profile, products, use of channels, value, etc) share with the sales force, and analyze the commercial business activity
- Completed significant research on bank’s competition, current industry trends, and best practices. Assessed bank’s current web presence and presented recommended courses of action.
0-5 years of experience
- Honored with the project management role on a high profiled ~15 million program. Successfully implemented the mission critical global Business Intelligence solution to 16 countries in 18 months.
- Provided leadership to cross function business and technical teams and developed the global integration application, standardized data base engine, global data dictionary and dashboard.
- Awarded for successfully establishing the global standards and best practice by building a formal Steering Committee consists of business and project managers from 5 vastly diverse HP business units.
0-5 years of experience
Responsible for operational management of the Business Intelligence group, including developing processes, tools and reports to monitor all aspects of the Company’s observable activities.
- Main eBusiness liaison to diverse business community including website, call center, and client services processing activity.
- Project Manager on highly visible project including concurrent replacement of server hardware, operating systems upgrade and database upgrade to SQL Server 2005.
- Designing data warehouse model for Reporting Services implementation, including gathering business requirements with regard to report development and design
- Develop and implement SQL code for business intelligence related activities, including efficient, “refreshable” report generation.
0-5 years of experience
Financial Services company specializing in servicing a wide range of residential mortgage assets types. Direct Team of Developers in delivering corporate reporting data and information. Manage SQL, SSRS, SSAS, ETL, [company name].
- Direct Multiple Dashboard Reporting implementations for top internal customers.
- Continually meet with customer base to assess reporting needs. Direct and implement customer reporting.
- Streamline workload to increase productivity.
- Direct multiple .Net projects.
- Continuous Data Mining for Customer Base.
0-5 years of experience
- Design and manage software piracy market research, provide actionable recommendations for field sales team.
- Develop piracy-conversion go-to-market strategies to improve revenue, including value proposition, pricing,
- Lead a technical program to re-engineer [company name] product activation tracking system to meet evolving business needs.
- Completed four-module “Management Essential” training to enhance people management and communication.
0-5 years of experience
- Client uses stored procedures to refresh its accounting data warehouse and to perform complex GAAP and Tax consolidations. The data is refreshed hourly and performance deteriorated over time. Task with reducing processing time, a 90 percent reduction in processing time was achieved as a result of the following:
- SSIS was used to achieve parallel processing of ETL
- Instead of utilizing separate SQL inserts and updates to sync tables, SQL merge procedures were used. With both inserts and updates done one single join, the processing time was reduced significantly
- Significantly improve performance by partitioning and compressing large tables, by creating alternative indexes and by reducing database size by 40 percent.
- Re-engineer SQL stored procedures to process less data where possible.
- Use C# to generate MD5 hash and checksum totals to compare production and test tables and to automate the creation of over 200 stored procedures Meta data.
- Worked on a project to scope out data requirements on for a Trust Fund Accounting system for a major financial client on Wall street
0-5 years of experience
- Supervised and worked on overhaul targeting most reports to take advantage of new tools and system availability. Resulted in more efficient use of resources and more accuracy in reports.
- Streamlined the collection of key meta data for the business and supervised the project to deliver this information more regularly to the business users.
- Assisted the business in process refinement in commissions, call center activities, sales activities, operational tasks, and financial reporting and analysis.
- Continued delivering key analysis and tools to management and executives across all departments with a particular focus on global sales.
0-5 years of experience
- Led cross functional Financials global teams and senior leadership in developing the future state of executive scorecard. Presentations to executive staff VP’s and Cxx level. Complex revenue models with multiple partners and sales channels.
- Responsible redesigning the global data warehouse strategy and architecture using Kimball, TDWI and SOA methodologies. Informatica ETL design and development, logical and physical dimensional data modeling, defining agreed upon data owners and meta data definitions and controls. Complex MDM.
- Business process reengineering, savings of millions/ year were created by improving and consolidating systems. Assisted with companywide replacement of Microsoft Outlook servers with Google Gmail.
0-5 years of experience
Develop Business Intelligence for underwriting, claims and accounting to enable data capture and analytical reporting
- Formulate and define project scope and objectives
- Cost Benefit Analysis, Requests for Proposals, IT Steering Committee Leader
- Explore, analyze, and model business system requirements to develop design specifications for new and existing Small Commercial Insurance applications and services
- Design of rate, quote, bind, issuance system which includes corporate reporting and company intelligence
- Vendor negotiations for new automation system through the creation of RFP and Proof of Concept
- Implemented process improvement initiatives for all Underwriting Units including Brokerage Casualty, Brokerage Property, Contract Bind, and Professional Liability
- Through analysis of corporate data, identified 25 initiatives for expense, profit, and production improvement.
- Project Manager for a paperless environment initiative with successful implementation and training of over 150 employees.
- Identified an opportunity for growth through acquisition of an independent agent and creation of a new Professional Liability division generating company profit of more than $25M.
- Implement and monitor SOX (Sarbanes Oxley) compliance initiatives
0-5 years of experience
Provide loyalty and marketing program performance annual reviews to major national accounts. Customize assessment metrics to different audiences.
- Conduct root cause analyses and provide clients with recommendations to optimize their program structure and marketing approaches.
- Conduct customer segmentation analysis for clients. Recommend marketing strategy to targeted segments for performance enhancement.
- Create industry benchmark and performance index. Support new market development.
0-5 years of experience
Analyze, track and report the progression of campaigns within Marketing and Sales to appropriate internal and external stakeholders to drive decision making on future projects
- Create and manage daily, weekly and monthly reporting to members of the executive team accompanied by recommendations for newly identified opportunities, continuation, alteration or cancellation of campaigns and programs
- Manage list, mail house and print vendors while coordinating with inside customers to execute various print and digital campaigns
- Incorporate pertinent departments in the process of identifying minimum data needs required to build a solid and useful customer database
- Strategically analyze how Marketing impacts various departments within the company to properly train and engage everyone for the benefit and success of a campaign
0-5 years of experience
Establish and maintain inter-department communications so that roles, requirements, dependencies, decisions, and work processes are clearly articulated and understood by all as projects evolve and change
- Lead BI developer team to ensure proper requirements gathering and project timelines are met
- Lead BI team on projects ranging from small to very complex, which involve different levels of leadership across multiple lines of business
- Direct data warehousing efforts for Teradata and SQL Server to ensure that all necessary business requirements are met
- Ensure a high level of service delivery and system availability and performance of the merchandise reporting systems for over 1400 users and 1000 reports
- Oversee the development, deployment, and adoption of business intelligence reporting tools and processes
- Ensure timely delivery and maintenance of reporting and analytical solutions for key business leaders
- Evaluate new technology and techniques to implement, maintain and improve the BI and database environment
- Identify opportunities to automate data-driven analyses and reporting
0-5 years of experience
- Launched department in 2008 and established policies and procedures for the development of standardized reporting and analysis. By end of first year, team had produced over 200 ongoing reports and were able to bring all reporting in-house and cease expensive relationship with MCIF provider
- Reached out to senior management to find ways to improve member sales, identify target markets, determine product and member profitability, support strategic plans, establish performance metrics, improve company business processes to cut costs and time, and effectively manage business objectives through data analysis, insight, cross department collaboration and reporting
- Led Product Profitability project that allowed senior management to make product decisions that saved over $100,000/year
- Facilitated Lending and Branch Operations Dashboard project with a focus on automation, key performance indicators and analytical insight for key management staff
- Performed Rate Analysis and Modeling based on long and short term needs of credit union; researched competitor rates on deposit products and made recommendations on the pricing of all deposit products. Made rate recommendations that were accepted with a holistic view of portfolio to fit long term vision saving $750,000/year
- Project Management – Participated on several project teams representing the data needs of the credit union including a $5M core conversion, debit card conversion, internet banking conversion, annual core upgrade, and SQL and Share Point upgrades
- Developed and delivered training classes for support staff: Sales for Support Staff, Goal Setting, Time Management, Conflict Resolution, Communication, Stress Management, Process Improvement, Effective Presentations and Productivity
0-5 years of experience
- Selected to found, create, and staff the Deal Desk. The Deal Desk was a new arm of the [company name] Sales Operations team that was created to provide structure to the Sales Process and support the closure of large, complex deals.
- Managed the team responsible for creating and managing Sales Processes, Rate Cards/Pricing, Promotional Offerings, Bundled Packages, Contract/Renewal Amendments, and other Sales-facing Sales Operations activities.
- Managed Deal Desk Analysts supporting Sales in day-to-day contract creation, pricing plans, international sales, and other deal/sales related activities.
- Managed Reporting Analysts providing member usage, benchmarking, and statistical analysis to provide Sales with reporting tools, case studies and analysis of client usage, and HotJobs metrics.
0-5 years of experience
- Lead (architect and project manage) client business intelligence and data warehouse/data mart projects using SQL Server/SSIS, SAP Business Objects and Data Services
- Work with sales executives to prepare and present RFPs, client presentations and statements of work.
- Manage and technically lead BI consultants. Manage and coordinate team projects & deliverables
0-5 years of experience
- [company name] is an inland waterway transportation company with over 2000 barges and 80 mainline tug boats.
- Primary systems supported were the enterprise data warehouse and business intelligence tool set.
- Partnered with the executive transition team to establish vision and strategy for corporate Business Intelligence to drive visibility into operating metrics throughout the organization.
- Drove holistic design approach to enterprise data warehouse structures, establishing foundational atomic data models and summary models to provide insight and mining capabilities to operations, transportation finance, logistics, sales, marketing, contracting and the executive team.
- Designed executive dashboards to give visibility into operational performance. Drove ‘single version of the truth’ data consistency across multiple business units, where previous reporting was disjointed and performance metrics varied depending on who was reporting.
- Lead all facets of enterprise Business Intelligence including, architecture, budget, business relationships with CEO, CFO and COO, developing product roadmaps based on strategic vision, justification for project spend, capacity planning and execution of development plan.
- Full HR responsibility for development team, including recruiting, mentoring and career planning. Due to a lack of available talent, recruiting individuals with BI skills was challenging. To fill key positions on my team I developed standardized tests to evaluate a candidate’s aptitude and analytic capabilities. This allowed me to assess any learning curve they would have once I hired them into a role. Understanding candidate’s learning curve enables me to hire individuals that could join the team, make an impact and grow quickly into the key roles I needed to fill.
- Responsible for Financial reporting requirements within the Oracle Financials application implementation. This included consolidated and detailed P&L and Balance Sheet reports spanning 27 business units, AR, AP, Tax and Fixed Asset reports.
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Business Intelligence Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
