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Manager Trainee Resume Samples
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0-5 years of experience
Effectively managed over 800 accounts on a daily basis and closed over 150 loans
- Created custom loan payment schedules including numerous types insurances policies for each customer needs. Personally completed the entire loan process from application to close
- Lead as branch manager and surpassed expectations and goals at four different locations (Champaign, Pekin, Bloomington, and Peoria) (6 weeks)
- Exceeded MT monthly loan goal past 2 months and improved each month on MT rankings
- Processed and handled countless loan payments and balanced the cash drawer daily
0-5 years of experience
Assumed the responsibilities of Customer Accounts Manager one month after being hired
- Utilized industry best-practiced methods; ensuring that the store consistently placed among top positions for all stores in region
- Managed the cost, quality, and schedule of projects improving customer satisfaction and store efficiency
- Established and maintained communication channels
- Conducted weekly meetings to communicate priorities and set goals in order to meet multiple deadlines
- Employed office management techniques and practices resulting in increased efficiency in service delivery
- Forged effective working relationships with coworkers and customers
0-5 years of experience
- Resolved issues with customers concerning billing and rental protection to ensure complete customer satisfaction.
- Assisted with operations/transitioning of rotating Manager-In-Trainee employees to airport location.
- Generated average monthly sales of $1300 in corporate leads, automotive protection, and prepaid fuel options for customer convenience including, but not limited to: Corporate, International, and Signature customers.
- Increased overall customer satisfaction by 4% within a 30-day period to help exceed Enterprise Service Quality Index standards.
0-5 years of experience
Received top sales honors 3 months in a row earning multiple Elite Trips with VP of Enterprise
- Managed and oversaw 3.4 million dollars in assets
- Elevated sales by 19% and service scores to meet and exceed regional expectations
- Consistently made top 40% of the performance matrix
- Presented detailed marketing projects to Vice President of Enterprise
- Strong ability to perform and understand the “CRM” system.
- Managed, improved and implemented ways to lower company’s bad debt
- Successfully supervised maintenance/repair of 90 car rental fleet
- Exceeded company’s customer service goals by following the “The High 5 plan” philosophy
- Strengthened relationship with insurance companies, body shops, and car dealerships
- Promoted from Customer Sales representative to Manager Trainee
0-5 years of experience
Assisted the store manager with administrative tasks, payroll, scheduling and invoicing
- Motivated and managed a team of 8 people effectively and efficiently to reach monthly goals.
- Managed the team efficiently when under pressure during the holiday season meanwhile hitting the highest sales targets of the year.
- Ranked top 15 in individual sales in the region for consecutive months.
- Managed monthly team meetings about new products and sales targets.
- Provided customers with knowledge of exclusive Helzberg products and provided each customer with a personable experience.
- Provided the team with daily, weekly and monthly sales charts.
0-5 years of experience
- Consistently generated an additional $5000-$7000 in revenue per month by selling vehicle upgrades and protection packages
- Managed account relationships to become the preferred vendor over Enterprise for two major body shops
- Performed many duties of a branch manager
0-5 years of experience
- Involved in development program to become store manager of Aldi grocery store.
- Assisted with controlling inventory loss, managed employees to complete necessary daily tasks, managed employee work schedule, handled daily ledger books, set store layouts and all necessary functions of maintaining a grocery store.
- Produced record store sales for June and July 2015 during my store management trial period.
- Store currently running a 6% increase in sales from last year.
- Trained and coached new employees on store operations such as cashiering, stocking, cleaning and other functions of a grocery store environment.
0-5 years of experience
Processed payroll, generated daily reports, and managed fleet
- Provided customer service by handling and solving customer concerns and complaints
- Assisted location manager with billing issues and processing payments
- Improved positive customer experience by effective management rental process
- Achieved sales, margin goals, and customer service goals
- Increased sales by expansion of marketing efforts to referral sources
- Effected an environment to ensure professional appearance and positive customer service.
0-5 years of experience
- Responsible for ordering and maintaining store inventory, and supervising kitchen team
- Demonstrated extensive of knowledge of products in order to provide superior customer service and drive sales
- Ensured that final products were of high quality and safely prepared
- Utilized problem solving and organizational skills to ensure all projects were completed on time and in accordance with customer expectations
0-5 years of experience
Adapted to diverse situations and individuals while working in a very fast paced environment.
- Developed repeat customers by consistently providing quick, well-timed, and professional customer service.
- Performed weekly & end of month inventory, and inputted inventory numbers for ordering new product.
- Received multiple “Employee of the Month” awards.
0-5 years of experience
Consultative selling
- Ranked #11 of 143 in first month of sales
- Ranked #1 of 161 in second month of sales
- Average $1700 in daily gross revenue
- Elite sales award for April 2015
- Generated highest upgrade revenue seen by new employee
0-5 years of experience
- Ensured quality of food and service thru effective people and management skill.
- Recorded inventory and labor targets at the end of shifts.
- Resolved customer complaints and initiated corrections to make sure customers were properly handled and happy.
- Integrated people skills along with effective customer resolution to alleviate customer conflicts.
- Learned and trained employees on new policies and products that were implemented at time of employment and followed up on their progress.
- Outlined shift duties and prepared supplies for busy weekday lunch shifts.
- Took customer orders and answer customer service issues quickly
0-5 years of experience
- Supported achievement of location sales and margin goals by working closely with Location Manager on assigned tasks while developing management skills.
- Ensured a positive customer experience by effective management of rental process to include qualifying the renter and completing contracts.
- Maximized sales margin by recommending premium services and ancillary products.
- Assisted upper management with compilation of sales reports, handling billing issues and processing payments.
- Worked in communication with insurance companies and local body shops for expansion of marketing efforts to referral sources.
0-5 years of experience
Developed recruiting strategies designed to identify qualified candidates through various recruiting tools.
- Matched candidates’ strengths with clients’ requirements by evaluating, screening, and interviewing candidates.
- Negotiated wages, terms and conditions of employment with candidates, and gained commitments from candidates for current and future job requirements.
- Complete necessary pre-employment processes including reference checks and background/drug tests.
- Managed contract employees while on assignment. Assessed and investigated contractor related problems, and administered performance counseling, coaching, and disciplinary measures when necessary.
- Worked with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients’ staffing requirements.
- Mentored and trained new recruiters on processes, procedures, and best practices.
- Led presentations for external recruitment, held meetings with contractors and managers at current clients, and led multiple internal recruiter meetings for training and recruiter growth.
- Communicated effectively with team members in an inside sales environment.
- Built retention strategies for rebranding in strategic client accounts.
- Maintained relationships with industry contacts while providing exemplary customer service, gaining industry knowledge, and obtaining referrals and sales leads.
0-5 years of experience
Advanced through promotions to become Store Manager Trainee, now managing a group of 8-10 employees.
- Profound knowledge of overall store operations
- Emphasize Aldi’s customer service initiative by exceeding every customer’s expectation.
- Boost sales and efficiency by performing daily managerial responsibilities such as: Inventory, loss prevention, training, scheduling and budgeting
- Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting staff to become familiar with stores policies, operations, and products.
- Interview new employees in conjunction with the District Manager to insure the proper candidate is selected
0-5 years of experience
- Assigned to make business decisions regarding bottom line career.
- Established new business and maintained current relationships.
- Learned about cost control and other effective ways to run profitable business.
- Delivered superior customer service.
0-5 years of experience
- Delivered excellent customer service by greeting and assisting each customer
- Assisted customers in all aspects of store services including handling complaints and inquiries
- Stocked and restocked inventory when shipments are received
- Coordinated sales promotions and provided sales targets
- Responsible for store’s daily operations, profit and loss management as well as setting, monitoring, and driving sales goals
0-5 years of experience
- Worked on a roster basis of 5 days but spread over a 7 day period, while supervising staff activities to maximize revenue and minimize costs as a manager of the [company name] Arrival Lounge
- Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
- Accepted payment from customers, and made change as necessary.
- Communicated with customers regarding orders, comments, and complaints Greeted each customer with friendly eye contact
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Spoke with guests to ensure satisfaction with food and service, and to respond to complaints.
0-5 years of experience
- Assure compliance with established operating policies and procedures.
- Assist in the attainment of the store’s productivity goals.
- Ensures the work force in the store is scheduled and assigned with responsibilities in a timely and effective manner maximizing productivity.
- Oversees assigned department operations on a daily basis, ensuring quality service is consistently delivered in a polite and professional manner.
- Time Management, communication, customer service and asset management skills.
0-5 years of experience
- Calculated, analyzed and processed sales and financial data report matrix daily
- Managed business locations’ operational process and projected future in-lot inventories
- Processed car rental paper work accurately and efficiently to ensure quality customer service
0-5 years of experience
- Excellent customer service and time-management skills in a fast paced high volume client environment.
- Consulted with all customers to determine car buying/renting preferences.
- Proactively assisted customers in order to meet monthly sales quotas, and achieve sales commission
- Utilized multiple techniques effectively in the sale of company products.
- Expanded business by successfully marketing the company to a wide selection of local organizations.
- Correctly legalized agreement documentation between clientele and the company.
- Successfully completed over 72 percent of sales with customers under my supervision.
0-5 years of experience
- Store Manager Trainee, Harbor Freight Tools
- Provide training, Hiring, Firing, Counseling of all employees as well as coaching for improvement.
- [company name] of all employees.
- Trained, coached, hired and released over 400 employees of store
- Maintained Personnel Files, to include personal information eligibility to work, Met all State and Federal requirements for documents for SSI pay and tax information for said employees.
- Updated each record as needed provided all assistance in worker’s rights and needs, maintained all files for required years. Document control of all proprietary information.
- Received various awards for sales, work ethic and training of others as Department Manager, Customer Service Manager and Support Manager as well.
0-5 years of experience
- Responsible for the overall operation of the entire store during the evening hours.
- Ensured the maintenance of the store’s appearance and presentation and ensured quality conditions of all products.
- Managed performance of duties and responsibilities of all evening associates.
- Made hiring, training and performance management recommendations for evening shift associates.
- Used good judgement in the delegation, assignment and follow-up required for the efficient performance of the store.
- Observed and ensured compliance with company security, safety and food safety standards.
- Maintained solid communications with the management team, all associates in the store and throughout the organization.
0-5 years of experience
- Provided customer service through renting vehicles and booking reservations for customers & maintaining relationships with repeat customers.
- Maintained company affiliations with various insurance companies, auto-body shops, hotels and travel agencies.
- Managed and directed operations through organizing and retaining office files, responding to company affiliation calls, inspecting and maintaining various fleet vehicles.
- Sold and explained the features and benefits of the many types of vehicles and products available to customers.
- Provided project management support to insure timely vehicle delivery to customers.
0-5 years of experience
- Built teammate capability and retention
- Built teammate and customer satisfaction & loyalty
- Provided tire and auto products and services
- Advertised and promoted services and products
- Coordinated strategies for teamwork and customer service
- Analyzed and verified daily transactions
0-5 years of experience
- Oversee activities directly related to making products and providing services.
- Employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance
- Created and cultivated an environment where diversity is valued and is practiced
- Conducted quarterly evaluation of personnel for performance bonus and promotions
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.
0-5 years of experience
- Proficient in operations and management of the store.
- Supervised and trained stylists on the floor.
- Monitored hourly sales progress and goals.
- Responsible for opening and closing store
- Deposited daily sales proceeds
- Assisted in setting up visual displays and maintained company visual standards.
- High focus on social media and driving sales through marketing.
0-5 years of experience
- NU2U is a cell phone and laptop refurbishing company. We also sell many new phones and accessories throughout Jamaica. (9 stores and counting)
- Responsible for implementing efficient processes; including the companies main information system, communications between our store locations, intake of U.S. Shipments, and shipments to and from our inventory.
- Partake in and create managerial meetings to analyze projection forecasts, and create steps needed to implement and hit crucial goals.
- Take part in the sales and customer service training of our sales force.
- I have recently made a large investment in the company.
0-5 years of experience
- Provide replacement vehicle to customers in need
- Assist branch manager with organizing a fleet of 300 vehicles
- Manage high volume phone calls
- Market to local businesses who may be in need of frequent car rentals
- Account for all non-credit or debit payment methods; manage digital cashbox
- Provide detailed feedback on customer service, maintain high service quality score
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Manager Trainee
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
