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Parking Manager Resume Samples
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0-5 years of experience
Responsible for overall parking operations, revenue, efficiency and personnel management of the parking department
- Streamlined the parking department, which resulted in a 20% growth in revenue my first year, and 5% every year thereafter
- Expanded parking options to include full service valet parking
- Continually creating and implementing methods to increase efficiency and revenue, which resulted in my going in-house with Global Spectrum
6-10 years of experience
Provides senior leadership to ensure a smooth running operation by guaranteeing that all staff employees are performing their job functions in an efficient manner. Strategic hands on leader delivering top-flight customer service to clients. Specific areas of responsibility include employee development, implementation, and oversight of policies and procedures, employee relations, training, facility marketing, cash control procedures, and safe money handling practices.
- Regularly involved in the analysis, enhancement and implementation of process and program efficiencies through-out the organization.
- Supervise cashier relations with clients to ensure complaints, disagreements or misunderstandings are resolved diplomatically.
- Supervise the quality of work for all employees to ensure all work tasks and assignments are performed efficiently, effectively and with utmost customer service.
- Monitor office audits of daily cashier reports to ensure proper sales totals are reported and recorded on time.
- Handle general accounting duties such as accounts payable, payroll, petty cash, and budgeting.
0-5 years of experience
Provided leadership, direction, coordination and planning for all operations related to parking enforcement, citation appeals process, the Campus Cruiser safe ride program and special event parking.
- Supervised 90 staff through 9 subordinate supervisors.
- Instituted a parking citation appeals process and served as the Senior Hearing Officer.
- Provided technical and professional direction to staff, related to hiring, training, evaluation, corrective action and resolution of employee grievances.
- Evaluated systems and processes to develop policies which will increase operational efficiency, insuring compliance and consistency with University, state and federal policies and regulations.
- Managed annual budget of approximately 1.3 million dollars, and was accountable for all expenditures.
6-10 years of experience
Responsible for overseeing the daily activities of a 582 rooms, 4 diamonds hotel and resort with self parking, shuttle service, and 24 hour hotel valet operation.
- Supervised a staff of 60 employees, handling parking for 75,000 square feet of event space.
- Developed and implemented a plan to improve the traffic flow.
- Created a computerized scheduling and payroll system.
- Introduced and trained all cashiers in new procedures which resulted in a 25% increase in revenue.
0-5 years of experience
- Promoted to Manager position by Hotel Parking Management Inc.
- Received annual bonuses 2 years in a row due to increased revenue
- Decreased claims and revenue lost by 80%
6-10 years of experience
Created professional development courses for diverse work force that annually helped to increase agency revenue consistently for six years.
- Established the Parking Authority Operations Department (Enforcement and Maintenance)
- Supervised Parking Authority staff of twenty persons.
- Established and maintained the $35,000 street vendor program for NPA.
0-5 years of experience
- Increased restaurant sales as much as 10% by successfully proposing an in-house valet parking program.
- Led initiative to obtain garage liability insurance to protect the company against damage claims.
- Recruited and trained a team of 5 valets with emphasis on affluent customer retention.
- Staffed and scheduled employees with need to meet a deadline.
- Regularly evaluated success of staff and disciplined employees when necessary.
0-5 years of experience
Managed 21 hourly employees, and 5 hourly Supervisors
- Developed and implemented 15 different parking and security policies and procedures
- Developed and implemented the MCC Garage Marketing Plan, which increased our monthly parking total by 200%
- Authored the MCC Garage Plan of Operations, an all-encompassing 45+ page document detailing the day-to-day operations of the MCC Garage
10+ years of experience
Co-created the annual budget and submitted to the Department Head for review and approval
- Collaborated with member of city staff, other public agencies and private organizations to achieve a perfect parking operations.
- Gathered and analyzed data for studies, reports and made recommendations based on findings.
- Oversaw daily office operations for staff of 50 employees.
- Oversaw inventory and office supply purchases.
0-5 years of experience
- Oversaw and coordinated game day parking related activities of ten staff members at University at Albany’s sporting events
- Trained event staff employees on customer service protocols and handling pricing complaints as well as limited accessibility for handicapped guests, resulting in an increased level of employee productivity
- Trusted with monitoring cash draws averaging seven thousand dollars in funds raised weekly from the events
0-5 years of experience
Cash-handling supervising; a gross profit of up to $110K per event
- Effectively problem solved with local authorities during high stress events/traffic challenges using strategic thinking
- Managed and lead 55+ personnel during events, including gate supervisors, cashiers, lot attendants, and shuttle drivers
- Empowered supervisors to solve guest challenges and trained each employee in customer service skills
6-10 years of experience
Managed up to ten valet attendants and other staff that performed valet services.
- Created and coordinated work schedules, assign posting positions, record guest phone calls and requests for valet service and train subordinates on venue features and services.
- Collecting and submitting time sheets; conducting performance reviews; and ensuring that valet equipment and supplies are working properly.
- Assisted in the process of taking possession of customer vehicles and coordinated the storage of vehicles in a variety of lots.
- Expressed strong customer service skills.
0-5 years of experience
Responsible for the management and issuing of parking passes for 8,330 parking spots for a workforce comprised of over 75,000 civilian and military personnel.
- Responsible for the enforcement of all Parking instructions and sitting over 2,000 cases pertaining to violations of base policies.
- Managed a work center of 30 personnel assigned to the Parking Office.
- Oversaw the writing of 3 base instructions from conception to execution involving several unions and military commands.
0-5 years of experience
Increased number of daily transit cars from150 to over 200 per day.
- Enforced control and accountability for every account/car in accordance with company policies by introducing a ticketing inventory process for monthly accounts
- Completely overhauled staffing schedules to optimize productivity, reduce theft
- Set in process for better service and accountability
- Addressed all customer issues to ensure customer satisfaction.
0-5 years of experience
Oversaw staffing management and budgets for activities ranging from concerts to sporting events.
- Responsible for hiring and training a staff of over 150 employees.
- Supervised staffing for four venues including an arena, theater, banquet hall and convention center.
- Held financial responsibility for the parking department, grossing over 500,000 dollars yearly.
- Designed and implemented event staffing budgets and charts for stadium and other large events.
0-5 years of experience
- Managed Parking operation with an annual revenue of approximately $400,000
- Managed Box Office operation for events having up to $55,000 in on-site gross ticket sales
- Organized the successful execution of events for assigned clients from time of contract to time of settlement
- Organized the implementation of a new KIS ticketing system in parking deck
- Interviewed, hired, trained, and supervised Assistant Box Office / Parking Manager and a staff of twelve On-Call Part-Time Event Cashiers
- Created and maintained the department work schedule
- Processed Utility Services orders for trade show vendors, communicated the needs with appropriate building departments, and ensured the delivery of the order
- Completed the Event Services monthly rolling forecast and assisted with data entry for the annual budget
- Prepared work orders, diagrams, estimates, invoices, deposits, Box Office statements, daily/monthly Parking reports, and Utility Services reports
0-5 years of experience
- Managed a parking lot of 200+ spots and a team of five employees.
- Compiled location revenue records daily that tracked cash and credit sales.
- Created a system that increased lane efficiency, while decreasing company costs.
0-5 years of experience
- Supervised a parking system for up to 300+ cars during festivals
- Coordinated a team to direct traffic in and between 3 different parking locations
- Promoted safety for pedestrians in and around the festival vicinity
0-5 years of experience
- Increased profits by 10.62% over previous years in just 6 months by implementing dynamic and creative sales strategies.
- Manage events and evening operations for multiple locations.
- Coordinating event staff and resources.
- Insuring proper maintenance and condition of multiple properties.
- Overseeing logging and securing of all revenue and paperwork.
0-5 years of experience
Managed the day-to-day parking operations
- Hired and trained managers and other staff personnel
- Assisted in developing and overseeing the annual budget
- Monitored the revenue control system
- Coordinated system & equipment maintenance for parking operation
- Participated in collective bargaining negotiations
10+ years of experience
- Developed and presented five year operational and capital budgets for Parking Services operations and maintenance.
- Created and coordinated projects for cash consolidation, cash handling procedures, security of cash, and audit processes.
- Directed and managed maintenance, off street parking operations, systems, meter operations, and front office operations.
- Interfaced with local businesses, colleges, and employees to meet off street parking needs.
- Prepared pro-forma analysis on projects presented by developers and management.
- Prepared and presented informational items for Parking Commission presentations.
- Prepared or approved revenue transfers of parking revenues to other governmental units.
10+ years of experience
- Complete managerial accountability for parking sales, staff development, customer service, damage control
- Tripled parking sales and revenue since hired, and maintained such sales over decreasing ticket sales and overall
- Maintained top 3 sales position out of all LIVENATION venues across the country (approximately 65).
- This is a part to full-time as needed seasonal position.
0-5 years of experience
- Manage financials and budget, including invoicing expenses and verifying revenue totals.
- Supervise crew of 30 employees, ensuring that all adhere to guest service standards
- Plan procedural changes to fulfill financial growth and improve guest service scores.
0-5 years of experience
Increased profits by 10.62% over previous years in just 6 months by implementing dynamic and creative sales strategies.
- Manage events and evening operations for multiple locations.
- Coordinating event staff and resources.
- Insuring proper maintenance and condition of multiple properties.
- Overseeing logging and securing of all revenue and paperwork.
0-5 years of experience
- Secured the business of an upscale restaurant for my employer
- Implemented a strategic parking system to safely fit as many cars as possible in a limited parking area
- Managed the account and trained new employees
- Assist handicapped and elderly guests, as well as guests with special requests
0-5 years of experience
Manages all existing permitted parking plans and develops, implements future parking plans
- Manages staff and assigns tasks to employees involved with day-to-day operation and maintenance
- Receives and responds to calls from regarding parking restrictions
- Prepares annual operational budget for parking facilities
- Performs other related duties, including department emergency response, as assigned by the Director
0-5 years of experience
- Lead trainer and on-site manager for over twenty locations throughout the greater Sacramento area.
- Served as liaison between valet employees, business owners and president of [company name].
- Collected valet fees, kept track of valet hours, and managed incident reports.
0-5 years of experience
- Reconciled cash sales of parking tickets
- Managed employees and scheduling
- Assisted in traffic planning
- Maintained a quality relationship with other event agencies
0-5 years of experience
Coordinated shifts for student workers during Football and Basketball game parking.
- Responsible for shift assignments and locations.
- Managed over 30 individuals work and well-being during 7 hour outdoor summer shifts.
- Maintained payroll.
- Demonstrate high motivation and an eagerness to learn
- Uphold standards of time management and organization.
- Maintain a history of punctuality and dependability.
- Secret security clearance granted from the Department of Defense.
0-5 years of experience
- Supervised teams of valet parking staff in multiple locations in NY and NJ
- Responded in a timely manner to requests and special needs
- Improved teamwork skills by concentrating on accomplishing goals
- Provided exemplary customer service; liaised with guests at functions; troubleshoot situations
- Enhanced my communication skills through interactions with guests at functions
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Parking Manager
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
