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Ramp Agent Resume Samples
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0-5 years of experience
Coordinated and directed a team on 4 gates, marshaling planes and gate operations.
- Communication with United and SkyWest Pilots and Operations.
- Ensured Proper Safety procedures are followed and conducted at all times and participate in recurrent E-Learning programs.
- Maintained Paperwork and Documentation on weights and loads of aircraft.
- Monitored Transfer of Passengers, Baggage and Equipment.
- Knowledgeable on aircrafts operations CRJ 700,900 170 shuttles and Q4’s
0-5 years of experience
Complied with all safety regulations and assisted in the maintenance of ramp vehicles and equipment.
- Supervised and instruct junior crew on security procedures
- Coordinated with a team to maintain quality assurance guidelines.
- Prepared, maintained and updated appropriate paper work for arrival and departure of flights
- Responsible for loading and unloading of passengers baggage’s and cargo from aircrafts and relay them to connecting flights or conveyer belt.
- Operated heavy, motorized machinery/equipment to guide aircraft into and out of terminal area.
- Responsible for replenishing aircraft water supply, performing lavatory service, window washing, and de-icing of aircraft.
0-5 years of experience
Diligently lead flights with zero discrepancies.
- Assisted in the efficient sorting and placement of baggage of customers of the airlines the company serviced.
- Provided services to aircraft such as providing auxiliary power and potable water.
- Offloaded aircraft that contained cargo and baggage in an organized and efficient manner.
0-5 years of experience
- Upgrade to Ramp Supervisor when help was needed
- Responsible for all ramp operations including aircraft marshalling and communicating aircraft needs with flight crews
- Experienced in ground handling of all Boeing and Airbus A319/A320 aircraft
- Delivered customer luggage to and from connecting flights, which required heavy lifting and detailed knowledge of domestic and international flight schedules
- As Ramp Supervisor, created manpower staff reports, coordinated ramp agent meal breaks and assured work area was clear of baggage at close of shift
0-5 years of experience
Provided check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers.
- Provided accurate gate, flight arrival and departure information, as well as answer general inquires to passengers.
- Checked in baggage / luggage for flying customers.
- Diffused stressed customers, and solved customer problems ([company name]).
- Dispatched flights from the gate, and notified flight attendants about any special needs for specific passengers.
- Maintained at all times thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazmat, airfreight acceptance and other regulatory requirements.
- Provided clear and accurate communication to passengers, agents, flight crews and vendors.
0-5 years of experience
Comfortably and continuously lift/move 70 lbs. of cargo and baggage on and off aircraft and transport between aircraft, airport terminals and air cargo facilities
- Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations
- Moving cargo on and off aircraft and transport it between aircraft, airport terminals, air cargo facilities and other aircraft
- Working primarily outdoors in any type of weather
- Performed other duties as assigned
0-5 years of experience
Load/unload cargo containers from 747, 777 and MD-11freighters
- Operate ground service equipment
- Cleaning & servicing of GSE, ramp, warehouse as directed
- Provide proper marshaling signals for aircraft and ground support equipment
- Other duties as assigned such as loading crew bags and loose cargo in the belly of the plane and tying up cargo pallets
0-5 years of experience
Operated heavy, motorized machinery/equipment to move package cars to and from aircraft
- Responsible for maintaining safety and security on the ramp
- Escorted pilots and visitors on the ramp safely and courteously
- Loaded and unloaded company packages on and off aircraft
- Ensured that the airline requirements and procedures were performed in a safe, secure and timely manner
0-5 years of experience
Maintain safety and security of the ramp
- Monitored and assisted customers during boarding and deplaning
- Responsible for safe ground handling procedures and airline practices
- Assisted staff and customers daily to ensure their safety and time departure
- Complied with all airline and federal polices and guidelines
- Communicated regularly with flight crew to ensure productivity
0-5 years of experience
Reason for leaving: Seasonal employment
- Maintained safety and security of the ramp at all times
- Facilitated the transfer of packages from the aircraft
- Adhered to all safety procedures and station policies
- Organized and split packages and bags between east coast and west coast when needed
- Ability to perform line service operations outside and in extreme temperatures
6-10 years of experience
Assisted in maintaining the safety and security of the ramp at all times.
- Marshaled aircraft on the ramp (airfield) (included directing, assisting and parking all arriving, departing aircrafts).
- Transferred cargo (including luggage) to other gates, other airlines within the terminals in a timely manner.
- Lifted, loaded/unloaded, sorted and transferred baggage, freight and company material.
- Serviced aircraft as needed.
- Assisted in ramp set up and storage of equipment and baggage.
- Communicated with flight crew personnel and other ground personnel
- Other duties as assigned by supervisor and manager.
0-5 years of experience
Accounted for customers luggage and bags
- Ensured it was properly packed and stacked for maximum efficiency
- Constantly lifted and transported baggage, mail, and cargo
- Consistently monitored and ensured proper care of pets and sensitive items such as human remains
- Directed plans to make sure aircraft were loaded properly for an on time departure.
0-5 years of experience
Quickly stocked and prepared the aircraft for the next flight
- Handled baggage; loading and unloading the customers items into the bottom of the aircraft
- Directed airplanes to and from gates
- Supported the southwest team. Worked closely with co-workers to coordinate gates, making sure their was adequate support upon each aircraft arrival
- Various cargo work within the warehouse
0-5 years of experience
Load and unload customer luggage, airfreight and company mail on and off aircraft
- Responsible for maintaining safety and security on the ramp.
- Escort passengers and special needs customers safely and courteously
- Marshall aircrafts in and out of the ramp area
- Service aircrafts and ground eqiupment as needed
- Communicate efficiently with ground personnel and flight crews.
0-5 years of experience
Ensure that customer and airline requirements and procedures are performed in a safe, secure, and timely manner
- Operate heavy, motorized machinery/equipment to move baggage, cargo, and cater to and from customer aircraft and guide aircraft into and out of the terminal areas
- Load and unload customer luggage, airfreight and company mail on and off aircraft
- Responsible for maintaining safety and security on the ramp
- Marshall aircrafts in and out of the ramp area
- Communicate efficiently with ground personnel and flight crews
0-5 years of experience
Provided exceptional customer service
- Observed and practiced all safety policies and procedures
- Operated heavy, motorized machinery/equipment to move baggage and cargo to and from aircraft
- Loaded and unloaded customer luggage, air freight, and company mail onto and off aircraft
- Responsible for maintaining safety and security on the ramp
- Communicated effectively with ground personnel and flight crew
- Marshalled aircraft in and out of ramp area
0-5 years of experience
Coordinated with Operations, Flight Crew personnel and ground personnel.
- Handled customer safety during boarding and deplaning.
- Evaluated safe ground handling procedures.
- Aided transfer of baggage to airlines.
0-5 years of experience
Provided front desk support services in telephone operations, passengers and public engagement.
- Explained Airport procedures to passengers.
- Communicated effectively with a variety of individuals representing diverse cultures/ backgrounds.
- Ability to function calmly in situations which required a high degree of sensitivity, tact and diplomacy.
- Responsible for loading and unloading baggage, mail, freight, and interior cleaning of aircraft if required.
0-5 years of experience
Operate safety sensitive equipment such as tugs, conveyor belts and tow tractors
- Transport baggage, mail, and cargo to and from aircraft
- Maintain safety and security
- Record weight and balance checks during preparation of flight
- Communicate effectively with ground personnel and flight crews
- Helped train new hires on policies and procedures
6-10 years of experience
Conduct arrival and departure procedures of aircrafts in a timely and efficient manner
- Oversee and manage over 50+ employees throughout the duration of given shifts
- Train fellow co-workers in regards to updated aircraft techniques and safety checks
- Showcase ability to work under pressure while enduring different working climates
0-5 years of experience
Responsible for loading, unloading and distributing cargo to designated areas at airport to ensure customer’s satisfaction.
- Ensure plane maintain it’s safety barrier around plane once landed.
- Challenge any unauthorized personnel in secured area.
- Scan cargo into QA system to ensure packages get to proper destination.
10+ years of experience
Provide customer friendly service, maintaining positive relationships with all internal and external customers
- Maintain customer loyalty by determining and recommending service that satisfies the customer need
- Communicate with customers in order to furnish information regarding fares, schedules, routings, flights and availability of space and other general information
- Attend on-going training and keep current and proficient on knowledge, information and equipment relevant to the job
- Responsible for the transporting and protection of customer property and cargo from aircraft to aircraft and passenger terminal against weather, loss, theft and damage
- Operate motorized equipment necessary in the performance of my duties
- Ensure all relevant paperwork is completed correctly and in a timely manner and entered into the company’s information system
0-5 years of experience
Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies
- Unload wheelchairs and child strollers and deliver to designated location
- Provide special handling of luggage/cargo as required/directed
- Deliver passenger luggage to claim area and unload onto conveyor system
- Deliver air cargo to appropriate recipient
- Drive and/or operate ground support equipment to include tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies and passenger vans.
- Collect and load mail, live animals, wheelchairs and child strollers onto aircraft
0-5 years of experience
Unload and load bags and freights up to 70 lbs out and in the aircraft cargo bins including international flights
- Run bags and freights thru the airport ramp safely
- Push back aircraft using appropriate equipment according to the type of the aircraft
- Give accurate information to the management that help customers to track their luggage
6-10 years of experience
Loading and unloading luggage and cargo from conveyor belts at aircraft arrivals and departures
- Transfer luggage and cargo onto container carts
- Use specialize vehicles called jet tugs to guide the planes into the terminal after landing
- Operate Deicer units and airline staff of any concerns about the safety of the aircraft or the proper personnel
- Address any customer needs or concerns in a professional manner
0-5 years of experience
Marshaling aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft).
- Transferring cargo (including baggage) to other gates, airlines, and to passengers.
- Maintaining the safety and security of the ramp.
- Operating forklift, diesel and electric tugs to transport cargo and baggage.
- Assisting in ramp set up and storage of equipment and baggage.
0-5 years of experience
Load and unload customer luggage, airfreight and company mail on and off aircraft
- Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, rebook passengers, all in a prompt and friendly manner
- Escort passengers and special needs customers safely and courteously
- Marshall Aircraft in and out of the ramp area
- Service aircraft as needed
0-5 years of experience
Directed and positioned arriving/departing aircraft for loading and off-loading aircraft of passenger baggage, airmail, freight and company material
- Drove ramp equipment which includes, but not limited, bag tugs and belt loaders
- Performed light maintenance on those vehicles such as fueling and adding oil, water, etc.
- Worked in the baggage make-up area to prepare and prioritize baggage load for delivery to the proper aircraft for loading
0-5 years of experience
Responsible for maintaining safety and security of the ramp at all times
- Marshall aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft)
- Transfer baggage to all airlines
- Observe safe ground handling procedures and maintenance of ground handling equipment, including the performance of equipment checks
- Comply with all safety procedures and Station Policies
- Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight
- Assist in ramp set-up and storage of equipment and baggage
- Constant communication with Operations, Flight Crew personnel and other ground personnel
0-5 years of experience
Responsible for all ground servicing of a commercial airliner, including loading and unloading of baggage and cargo.
- Safely guide planes into gates and then push them back out again.
- Perform security checks on aircraft
- Operate a variety of machinery and equipment including baggage loader belts, diesel pushback tractor and baggage cart tugs
0-5 years of experience
Unload passenger luggage and air cargo, bulk and or containers pallets, onto carts and or dollies
- Unload wheelchairs and child strollers and deliver to designated location
- Provide special handling of luggage cargo as required
- Deliver passenger luggage to claim area and unload onto conveyor system
0-5 years of experience
Transferred cargo from and to the aircraft and protected it against weather, loss, theft and damage.
- Operates all ground equipment such as belt loaders, air start units, lift trucks, tugs, bag
- Completes paperwork and forms connected with work assignments pertaining to procedures.
- Complies with all safety procedures and Hub Policies.
0-5 years of experience
Responsible for assisting airline passengers with check in and the transfer of their luggage for flight departure.
- Collecting wheelchairs from around the airport and delivering them to the specified areas.
- Unload luggage and mail from the aircraft.
- Assisting airline passengers with proper handling, processing and transportation of their luggage.
0-5 years of experience
Marshaled inbound aircraft into ramp area of assigned gate.
- Unloaded passenger baggage, cargo and mail from aircraft bins.
- Delivered loaded bag carts using tugs to bag room.
- Loaded bag carts in bag room with baggage from the ticket counter.
- Loaded passenger baggage and cargo into aircraft bins.
- Performed wing walker duties to protect the aircraft wing from potential hazards on the ramp area.
- Towed aircraft to remote areas at airport.
- Completed security searches and inspections of aircraft upon arrival and departure.
- Drove and operated ramp equipment including tugs, belt loaders, aircraft tow tugs and water and lavatory service vehicles in compliance with company and airport policy.
0-5 years of experience
Assist the Supervisor/Manager in various administrative station tasks
- Load and unload customer luggage, airfreight handle & monitor ramp activities
- Maintain standard service levels of company cargo
- Perform aircraft weight and balance duties when required
- Responsible for maintaining safety and security on the ramp
0-5 years of experience
- Responsible for maintaining the security and safety of the aircraft at all times.
- Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner.
- Service aircraft as needed (e.g. aircraft lavatories, potable water, window wash, deicing and commissary items.
- Marshal aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft.
- Other duties as assigned by supervisor and manager
0-5 years of experience
Responsible for loading cargo aircraft of freight and mail for delivery; Unload cargo aircraft of imported
freight and protect it against weather, loss, theft and damage.
- Operate all ground equipment such as belt loaders, air start units, lift trucks, tugs, bag carts, lavatory carts and de-icing units.
- Complete paperwork and forms connected with work assignments pertaining to procedures.
- Ensure compliance with all safety procedures and polices.
0-5 years of experience
Marshal aircraft in and out of the ramp area, load/unload customer luggage, airfreight and company mail on/off aircraft and service aircraft/ground equipment as needed
- Responsible for maintaining safety and security on the DIA ramp.
- Escort passengers and special needs customers.
- Communicate effectively and efficiently and ground personnel and flight crew.
0-5 years of experience
Lead an assigned group of agents to safely guide aircraft to and from designated areas.
- Service aircraft with power, water, and air
- Ensure customer baggage gets securely loaded within and off the aircraft
- Position demands ability to: work as a team player and role model, analyze and prioritize each given task and complete them within a timely manner, and abide by all safety rules and regulations.
0-5 years of experience
Operate equipment to move baggage to and from aircraft.
- Marshal aircraft in and out of the gate area.
- Service aircrafts and ground equipment as needed.
- Load and unload customer luggage on and off aircraft.
- Maintain safety and security on the ramp.
0-5 years of experience
Operate equipment to move baggage to and from aircraft.
- Marshal aircraft in and out of the gate area.
- Service aircrafts and ground equipment as needed.
- Load and unload customer luggage on and off aircraft.
- Maintain safety and security on the ramp
0-5 years of experience
Take passengers luggage on and off aircraft
- Marshall aircrafts in and out of airport gates.
- Push aircraft onto runway using a motorized vehicle.
- Assist passengers with accurate directions.
- Scan and, lift hazardous material.
0-5 years of experience
- Safety Coordinator-protect the well-being of the employees and the aircraft by ensuring that all safety regulations were being followed.
- Assistant Ramp Supervisor-in the absence of the supervisor, I ensured that paperwork was completed and the aircraft was loaded and unloaded in a timely fashion.
- Ramp Agent-delivering checked baggage to passengers, unloading and loading 100+ pounds, and general office duties and clean-up.
- Employee of the Month for performing job duties above expectations.
0-5 years of experience
- Responsible for directing vehichle aircraft
- loading/unloading bags to and from airplane using machinery
- keeping accurate count on luggage using electronic RF Scanner
- constant communication with supervisors, pilots and operational team using company radio devices
0-5 years of experience
- Operates and drives motorized equipment such as belt loaders, air start units, lift trucks, tugs, bag carts, lavatory carts and de-icing units
- Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company’s information system as required
- Responsible for maintaining safety and security of the ramp at all times
- Marshall Aircraft on the ramp, servicing aircraft lavatories and potable water, pushback plane from the gate, deicing and other duties as delegated.
0-5 years of experience
Responsible for maintaining the safety and security of the ramp at all times.
- Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft).
- Transfer cargo (including luggage) to other gates, other airlines and to passengers.
- Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.
0-5 years of experience
Responsible for maintaining the safety and security of the ramp at all times
- Marshal aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft)
- Transfer cargo (including luggage) to other gates, other airlines and to passengers
- Service aircraft as needed (e.g. aircraft lavatories, potable water, window wash, deicing and commissary items)
0-5 years of experience
- Responsible for maintaining the safety and security of the ramp at all times.
- Marshal aircraft on the ramp includes: directing, assisting and parking all arriving, departing and towed aircraft.
- Loaded, stowed and unloaded cargo and freight, and submitted completed documentation to management.
0-5 years of experience
Remove income and outgoing flight cargo from the plane.
- Transport income and outgoing cargo on conveyer belt for customers.
- Scan and organize cargo for income and outgoing flight.
- Having daily team meeting on structure and quality service results.
0-5 years of experience
- Set up the ramp and equipment storage
- Load/unload customer luggage, airfreight, and company mail
- Experience with pushing back aircrafts
- Maintained safe and hazard free work environment
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[Ramp Agent]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
