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UPS Supervisor Resume Samples
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0-5 years of experience
- Supervised a group of up to 15 employees to monitor accuracy and quality while loading trailers.
- Focused on reducing scanning errors and increasing timely deliveries.
- Implemented a recognition program in the Harrisburg building that improved load quality and speed.
6-10 years of experience
- Manage, plan, organize, and direct all employees assigned.
- Work with Central Dispatch to develop a linehaul plan to effectively and efficiently moving freight to destinations within UPS company service standards.
- Applied leadership and analytical skills to execute company and personal goals.
- Demonstrated how to safely lift, lower, and slide packages that typically weigh 25 – 35 lbs. and may weigh up to 70 lbs.
10+ years of experience
- Manages and motivates over 100 personnel in tri-state region, with responsibility for training, scheduling, multitask in a fast paced environment, development and evaluation.
- Ensure operations are organized and logistically efficient, while consistently incorporating safety and cost-reduction measures.
- Generated repeat business through outstanding customer service skills, effective communication, and creative negotiation skills.
- Possess good leadership skills coupled with knowledge of standard management methods, policies, and logistic readiness.
6-10 years of experience
Ensure all calls and emails are answered within 24 hours and that customer service employees attend to all call during the business hours.
- Maximize the positive customer feedback.
- Ensure that customer service meets the highest expectations while minimizing costs associated with any shipping errors.
- Accurately checking orders before they are shipped, while managing and coordinating efficient and timely packaging.
- Minimize the oversize/dimensional weight charges with UPS shipments.
- Manage all UPS and USPS refunds for voided labels.
- Manage all returned merchandise and ensure that replacements and returns are handled in the most cost effect way and that any refunds are completed.
- Conduct UPS and USPS investigations with lost or damaged shipments and ensure that the investigations are completed.
- Correspond with Amazon to maintain and improve all inventory listings.
0-5 years of experience
- Oversaw 10-12 employees and responsible for facilitating cooperation and communication between all employees on site.
- Supervised employees to ensure that all packages brought to metro belts would be serviced.
- Attended daily supervisor meetings with other management team members and worked to create and promote new office policies and procedures.
- Oversaw payroll for the Metro Unload Division, which included heavy data entry and usage of the UPS internal database.
- Coordinated parking spots and oversaw unloading of package trucks.
0-5 years of experience
Load UPS trucks for parcel delivery
- Setup and breakdown operations during morning preload shift
- Manage a team of up to 9 individuals
- Maintain a safe working environment
- Train new hires and retrain current staff in safe work methods
- Collected and analyzed performance data from previous day and create reports
- Analyze location data inputted into route planning system and provide corrections as needed
- Currently working in the setup and breakdown of the evening local sort shift
0-5 years of experience
Prepare the facility for local sort phase.
- Maintain a steady flow control inside the warehouse.
- Train and interact with employees to make sure they know the safety guidelines and procedures of their work location.
- Use of computer applications to view summary reports and UPS related data.
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UPS Supervisor
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
