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Travel Sales Consultant Resume Samples
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6-10 years of experience
Worked directly with clients assessing travel needs; created cost itineraries and confirmed reservations. Extensive experience with travel booking and heavy scheduling.
- Used strong interpersonal relationship skills to build loyal customer foundation ensuring increased sales volumes and customer satisfaction.
- Answered very busy multi-line telephones and listened to customers to recognize preferences, analyze and differentiate destinations and vendors.
- Created invoices, managed customer database, solved customer service and vender problems.
0-5 years of experience
Exceeded customer expectation while assisting in planning and revision of travel itineraries for luxury vacations.
- Upsold services and enhanced customer experiences by explaining all aspects of travel options.
- Provided solutions and recommendations while addressing any questions and concerns with guests.
- Collaborated with domestic and international hoteliers and tour providers.
0-5 years of experience
Supplied top-tier customer service and sold high volume luxury vacations to travel agencies
- Provided call center customer and sales support
- Analyzed and resolved customer and travel agent issues
- Responded to incoming queue calls from reservations department, generated flight department reports
- Processed upgrades, Australian visas, seat assignments, and special requests
- Managed SABRE and ARC implementations and special projects
0-5 years of experience
Promoted and sold travel services nationwide for 3+ international trips per year for 40+ passengers
- Assisted in leading tours and pilgrimages to Italy, Ireland, and Israel
- Conducted in-person presentations, meetings, and promotion of events to prospective clients
- Updated Social Media via FB.com, Twitter, and LinkedIn to attract new customers
- Attended and hosted networking events to promote international trips
- Created marketing media & online ad campaigns to assist with company promotion
0-5 years of experience
Counseled and arranged global travel itineraries for corporate and leisure travelers to include air, hotel, car, cruise and tour.
- Responsible for all collection / payment deadlines and reservation requirements.
- Researched destinations to match to client needs; maintained ongoing
- Cultivated sales growth for office through customer satisfaction and client referral within Mayo Clinic.
0-5 years of experience
Provided timely and accurate travel arrangements for clients requesting assistance via internet or by telephone.
- Worked well under pressure in a fast-paced, call center environment.
- Counseled clients on efficient routes, the lowest available fares, travel products and services.
- Advised customers with the necessary information about Travel Documents, Insurance, and any other important information.
- Gave attention to detail, excellent customer service and worked as part of a dynamic sales team.
- Ensured optimum customer service through effective use of computer system and positive telephone techniques.
0-5 years of experience
Responsible for assisting travel agents with their clients travel needs
- Provided quotes for hotel, airline, and other travel related services
- Collected payments to secure travel plans
- Provided sales information and assist in giving best options for clients needs within their budget
- Assisted and resolved any customer service issues such as travel interruptions, delays and cancellations
0-5 years of experience
- Developed positive working relationships and establish exceptional rapport with customers and colleagues.
- Developed and implemented strategic sales plans in order to accomplish corporate goals.
- Responsible for generating over $1.3 million in revenue per year.
- Quickly grasp the consumer issues, determine their needs, and influence and facilitate decisions.
- Educated the customer on products, destination knowledge, and relevant solutions.
- Explained the benefits of and differences of our service versus the competitors.
6-10 years of experience
Leisure travel specialist and Apollo Coordinator
- Recruited, orientated, and trained recent graduates on travel agency policies, regulations and computer programs.
- Arranged clients travel
- Successfully planned, coordinated & implemented multiple events from Trade & Travel Shows to Community & Employee events.
- Prospected for new business by networking, marketing, referrals, cold-calling and lead databases.
- Analyzed processes and designed efficiencies to reduce time and increase productivity by 25%.
- Provided primary technical support and troubleshooting assistance for Apollo travel software
- Prepared maintenance of statistical records which ensured accurate reports
- Computer Software & Program Trainer In Local Office
- Circle Of Excellence Award
0-5 years of experience
Assumed the role of an expert international travel consultant in a highly people oriented role.
- Shared responsibilities with the shop manager in addressing business obligations.
- Created and sold custom vacation packages per clients’ requests; booked and managed all aspects of travel reservations.
- Knowledgeable in worldwide travel destinations, consisting of escorted vacations, independent travel, and cruises.
- This position was terminated due to unexpected store closure in June 2012 due to the downfall of the industry.
6-10 years of experience
- Answered incoming phone calls from potential clients in a corporate call center environment.
- Identified client needs by offering assistance with thier travel needs and reservations.
- Responsible for accurate maintenance of all records relating to clients and client reservations.
- Maintained contact with previous clients to provide excellent customer service by ensuring customer retention.
0-5 years of experience
Maintained monthly and yearly sales goals in a highly competitive industry.
- Sold, cruise, airline, all-inclusive, and tour vacations to clients all over the world
- Organized group travel.
- Handled all aspects of the vacation sales process (invoicing, customer service, mailing, ticketing, and citizenship requirements).
- Successfully maintained customer relationships with a high level of repeat clientele.
0-5 years of experience
Sales consultant for selling upscale travel packages and itineraries for individual and group travelers
- Co-developed sales and marketing strategies with company owner to increase business
- Assisted group travelers with vacation plans, including daily activities for each individual
- Established continuous relationships with clients and travel vendors
0-5 years of experience
- Streamlined organizational and operational practices
- Effectively managed multiple client profiles simultaneously
- Increased profitability building and maintaining client relationships and direction of a regional tax return
0-5 years of experience
- Developed and maintained productive relationships with new and existing clients and vendors
- Facilitated payment and travel documentation processing
- Ensured accuracy of accounts receivable reporting
- Facilitated determining best vacation packages for clients based on needs, through a series of qualifiers/inquiries
- Ensured accuracy, quality control all aspects of multiple bookings
- Exceeded company goals in sales and conversion with zero error rates
0-5 years of experience
- Supplied outstanding service to customers regarding general requests and completion of reservations
- Presented information on cruises and packages to telephone and web based inquiries
- Functioned in a high volume, customer oriented environment requiring the ability to multi-task while working quickly and efficiently
- Inputted customer details into database to convey updates on specials pertaining to their individual interests, provide optimal service, and follow up with clients post travel
0-5 years of experience
- Coordinate worldwide travel itineraries utilizing numerous travel vendors in order to sell leisure travel to current and potential clients – Research best flight, hotel, car, cruise and all-inclusive properties for best pricing and schedules.
- Work with a wide range of clients to assist in finding the best vacations for their budgets.
- Key Achievements: Sold $75,000 in vacation travel. Successfully completed Signature Travel. Winner of top monthly booking contest – June, 2015
- Network University Certification.
0-5 years of experience
Answer incoming calls with a timed response/call back. Completion of booking files. Quality control, Delivery deadlines.
- Use technical experience and probing questioning skills to identify opportunities to achieve “best value” for the clients.
- Maximize opportunities through the sales of ancillary products such as hotels, cars, valet parking, etc.
- Take an active part in all customer development strategies to continually improve and strengthen the relationship.
- Telephone liaison, face to face liaison as part of a team, accompanying others or in certain circumstances single handed.
- Ensure that all net fare sales opportunities are optimized.
- Achievement of individual and team annual sales targets as specified through Personal Performance Planning (PPP) process.
- Act as a reference point for escalation of issues.
- Communication of strategies and thoroughly supported action plans with relevant training as required.
0-5 years of experience
- Managed caseload of new clients by booking luxury lodging and travel
- Corresponded with over 3,000 clients through email marketing campaigns
- Improved website performance with SEO work and updating of property listings
6-10 years of experience
- Reponsibled for drawing in 65% of the annual sales of the Company regulary
- Expert marketing skills in developing new customized tour packages to different destinations to encourage clients travel and have a wonderful experience
- Multi-tasking abilities with proficiency in prioritizing, organizing and managing different task
- Participate in various travel trade shows and conduct hotel and airline inspections
- Ability of recruiting, training, assigning duties and supervising staff
- Familiar with Sabre and Apollo system
0-5 years of experience
Graduated top of class from seventeen week training course.
- “Pacesetter” and top tier employee by management.
- Sold high price value products to affluent clientele.
- Exceeded sales and performance expectations.
- Trained employees on sales techniques and software.
0-5 years of experience
Regularly met or exceeded established monthly and quarterly sales goals.
- Built a book of business through personal contacts and local marketing.
- Planned travel itineraries for corporate and leisure clients.
- Managed financial accounting for all client ledgers.
0-5 years of experience
- Answering inbound calls and assisting customers in planning their luxury vacations and travel itineraries
- Assessing the customer’s needs and selling luxury vacation experiences including up selling products and services
- Providing solutions and destinations recommendations, answering questions and addressing concerns
- Solving problems and resolving customer service issues while ensuring the customer’s needs are satisfied
0-5 years of experience
- Advised clients regarding destinations around the world particularly Australia, Asia, South Pacific, and Europe.
- Trained and supervised other travel consultants.
- Handled all phone and email inquiries
- Responsible for issuing of electronic airline tickets for domestic and international travel
- Mastered SABRE reservation system for airline, car, and hotel reservations.
- Organized training with tour and cruise representatives to enhance employee product knowledge.
- Traveled to multiple overseas destinations
0-5 years of experience
Responsible for booking 3-4 cruise vacations per day by taking inbound calls.
- Confirm bookings and reservations using e-Euclid software.
- Assist other colleagues by providing support pertaining to the reservation process.
- Ensure reservations and billing are accurate and completed in a timely manner.
- Attend seminars to gain more knowledge of the travel industry.
- Provide a positive world class customer service remarkable experience.
0-5 years of experience
Assist customers with travel protection needs by responding to inquiries via telephone and email correspondence.
- Provide professional verbal responses to customer inquiries.
- Anticipate customer needs by providing relevant solutions
- Accurately entering pertinent customer data and research customer information.
6-10 years of experience
- Sell required rate increase to customers.
- Closing ratio of 20% which is approximately $10,000 per day.
- Reported impact of pricing based on competitor’s pricing.
0-5 years of experience
- Establishes and maintains relationships with clients for trade show purchases.
- Designs and builds trade show merchandising and booth layouts.
- Organizes and maintains inventory for web and wholesale orders.
- Updates information on circulatory cards and website.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
