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Additional Social Services Resume Samples
How to Format a Case Manager Resume
You can format your case manager resume in one of the three well-known resume formats: The employment history-based chronological resume, the skills-forward functional resume, or the best-of-both-worlds hybrid resume.
Candidate A uses a hybrid layout which uses a prominently featured list of skills and a descriptive timeline of previous jobs to help hiring managers trace their social work experience and technical training.
Candidate B has higher academic training but less than three years of experience. With scant professional experience but comprehensive education, we recommend a functional resume. This format uses detailed skills sections to highlight multiple specialized responsibilities. Candidate B lists their specialties and accomplishments under case management and organizational responsibilities in this sample.
Hybrid Resume
- 8 years of experience
- 1 year at this job
- BS Social Work
Work History
Case Manager, Child Protection Service
March 2022 – present, Boston, MA
- Gather information, conduct interviews, and engage children and families in developing safety plans and access to services. Caseload averages between 20-25 families a week.
- Participate in the supervision of court-ordered visitation — document and record visits for reunification efforts and legal consults.
- Plan and execute case management activities that ensure the safety, permanence and well-being of children who have experienced abuse and/or neglect.
Functional Resume
- 3 years of experience
- 2 years at this job
- MS Social Work
Professional Skills
Case management
- Effectively present and obtain appropriate information to necessary parties, including landlords, parents’ associates, community partners and vendors.
- Excellent interpersonal, verbal and written skills and ability to effectively work with people from diverse backgrounds and age groups.
- Maintains a caseload of up to 15-25 families.
Organization
- Maintain and track mental/behavioral health and medical referrals, social services referrals, substance use counseling, education and advocacy, benefits advocacy, vocational development and money management updates.
- Schedules and oversees mandatory parent/child court-ordered visits.
- Facilitates support groups for probationary parents on track for child reunification.
Case Manager Resume Samples
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0-5 years of experience
Improved information management to produce grant proposals with hard data, resulting in reducing a $35,000 deficit to a balanced budget
- Reduced client average length-of-stay from 67 days to 43 days
- Used evidence-based practices including motivational interviewing and trauma-informed care to create individualized service plans based on clients’ strengths
- Developed credit repair plans and workable financial management plans, ensuring that 90% of clients exited with a minimum $200 in savings
- Identified community resources to support clients with in kind donations including free haircuts, camperships, field trips, and low-cost auto repair
- Recruited community professionals to provide pro bono monthly education programs on trauma treatment, financial management, and parenting skills
- Developed mentoring program utilizing community volunteers to support families in two-year transitional housing program
6-10 years of experience
Conducted comprehensive intake admissions for new referrals through interview, assessment, collection of previous service records, and collaboration with other service providers.
- Developed, implemented, and monitored the individualized Person-Centered Plan (PCP) for up to 40 consumers in order to meet their community integration and service coordination goals.
- Assisted consumers in accessing benefits and services by providing information and education about community resources.
- Provided crisis intervention, guidance, and supportive counseling.
- Advocated for and promote full inclusion of individuals with disabilities in all opportunities in the community.
- Completed documentation and reports on a weekly and quarterly basis to ensure eligibility, funding, and compliance with state and agency policy.
- Ensure all enrollment activities adhere to established procedures of accountability and confidentiality according to contracts and regulatory entities.
0-5 years of experience
Completed bio-psychosocial assessments, intake paperwork with service users and their families
- Conducted social and academic mentoring of youths from ages 5 through 16
- Maintained accurate documentation and prepared necessary reports for collaborating agencies
- Coordinated fundraiser with various community agencies to providing services to clients
- Attended court hearings to provide support to youths and their families, and provided necessary information regarding services
0-5 years of experience
Implemented and evaluated programs/public health initiatives while managing 25 cases loads per week.
- Counseled and mentor teenage mothers with coping skills and continuing education classes. Plan, document, and set goals, measure progress, review every 90 days, and adjust process to meet individual needs.
- Collaborated with Child Protective Services, schools, shelters, and other community resources to provide resources to help clients achieve goals.
- Created organizational strategic objectives in diverse population as implemented various health strategies
- Established, leaded & maintained community partnerships and while managing work plans as well as timelines
0-5 years of experience
Managed and supervised a caseload of 35 inmates males and females at a time, in the correctional facility.
- Conducted intake/orientation interviews, with inmate when entering into the correctional facility.
- Provided individual inmate counseling and identified, discussed, and resolved inmate problems and issues.
- Performed inmate assessments using the ‘Standardized Offender Assessment Tool, ‘ to determine criminogenic needs and program plan requirements, for the inmate.
- Completed all written documentation in a timely manner as required by policy or as assigned by supervisor, such as escape letters and termination letters, walking of warrants, transfers orders/complaints, notice of charges to the courts.
- Referred inmates to other support services, as needed, such as psychological medical evaluation, family support social and employment services.
- Processed and recorded inmate restitution payments to be applied to different counties associated with inmate’s crime.
- Assisted the Department of Corrections inmates in the development of a discharge plan and provided the completed plan to the parole officer for review and approval.
0-5 years of experience
Maintained an active caseload of 125 chronically homeless clients.
- Assisted with and developed clients’ Individual Employment Plans leading towards gained and retained employment.
- Assessed and resolved client concerns using Motivational Interviewing techniques.
- Provided housing assistance; and referrals for mental health care and other unmet social service needs.
- Maintained records of progress, recording outcomes in HMIS (Homeless Management Information systems).
- Served as the Section III compliance training coordinator, Job Developer for the Homeless Veterans Reintegration Program HVRP) and agency representative as a participant in the nationwide 1000 Homes in 100 days initiative.
- Served and performed duties as Housing Counselor under a previous Supportive Housing Program (SHP) grant
0-5 years of experience
Managed and coordinated visits with clients in the home and supervised DCS visits.
- Utilized skill building on behavior, physical, emotional, social and substance abuse.
- Developed an overall plan of intervention to maintain positive open and respectful communication with clients, families and other involved persons.
- Conducted outreach to neighborhood schools working with person in crisis, teaching, motivating, advocating and coaching.
- Analyzed, organized, planned, scheduled and coordinated care with other parties involved.
- Responsible for clerical detail, documentation, charting notes and researching resources.
- Attend professional training and meetings as required by regulations.
0-5 years of experience
Participated in the assessment and service plan development and implemented services to clients in accordance with their individualized service plan.
- Coordinated referrals and completed the screening and assessment on all clients on caseload.
- Ensured that all appropriate referrals for identified services on the service plans are made and coordinated with service providers via contracted network providers or community resources.
- Participated in case staffing, case conferences and mental health court hearings.
- Provided outreach and follow up services including but not limited to crisis and missed appointments to ensure adequate resources are available and in place.
- Made home visits and other agency visits to settings such as hospitals and jails to provide supportive and case management services.
0-5 years of experience
- Coordinated the C.H.A.A.T. program (Health Education) following the $97,000.00 grant award; named program, wrote program Goals and Objectives, Policy and Procedures.
- Created a protected digital file system 150 annual participants, for confidential information and either adapted or created official documents for program use as directed by the grantor/CDC Federal web site or its affiliates.
- Developed community contacts to secure community referrals for long term efficacy of program.
- Provided 1-1 counseling and education short term (1-2 sessions), time limited (5weeks) extended appointments.
- Successfully reached 37 designated program goals set by the grantor
0-5 years of experience
Served members by the implementation of education, encouragement of healthy behaviors, information about resources, and coaching to optimize health status and overall functioning.
- Utilized motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
- In collaboration with the member and their care team, developed and monitored established plans of care to meet the member’s goals.
- Provided coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
- Helped member actively and knowledgably participate with their provider in healthcare decision making.
- Communicated with medical- and behavioral providers any actionable items.
0-5 years of experience
Learned QuickBooks and several payroll systems on the fly, worked with limited supervision, processed daily cash receipts, handled all temporary workers human resource requests, including background checks (using CEO online), tax forms, garnishments, direct deposit/payroll inquiries for over 650 transient workers.
- Prepared weekly invoicing in QuickBooks, maintained vendors and work items, managed timesheets collection and approval, processed on and off-boarding of temporary workers.
- Made collection calls, documented terms and payment plans, followed-up as needed.
- Coordinated accounts payable, organized work for filing clerk.
- Provided weekend/holiday Medical Case Manager Coverage resolving issues for Clients and Caregivers regarding schedules, incident management, and escalations as needed.
- Supported the bilingual needs of both office and field personnel
0-5 years of experience
Conducted interviews with service users and their families to assess and review their situation, and maintained regular contact via home visits and telephone.
- Cultivated and nurtured positive, productive relationships with clients, families, health team members, and community providers to promote effective coordination of resources.
- Performed assessments to meet specified standards and timescales.
- Offered counseling support to service users and their families, and provided customized recommendations and social service agency referrals.
- Data Entry (CIRTS and Allcripts programs)
- Responsable to enter the information on time
- Promoted to Case Manager within six months
0-5 years of experience
Develop psycho-social assessments and service plans for children and families to ensure child safety and reduce child risk in accordance with the Improved Outcomes for Children initiative.
- Performed case management duties to a caseload of 12-13 including advocacy and assistance with entitlements.
- Participated and facilitated in Family Team Conferences
- Completed monthly casework statistics using the PROMIS system
0-5 years of experience
Communicated with service providers to obtain information regarding participation and status of family receiving service
- Coordinated and observed visitations for children in out-of-home placement to ensure meaningful visitations
- Communicated regularly with family and case manager to discuss family/child progress or further actions required to meet plan objectives
- Documented progress in observable and measurable terms
- Made recommendations for reunification or termination of parental rights
- Prepared reports for courts and participates in court proceedings
- Conducted assessment of family needs
0-5 years of experience
Licensed Vocational Nurse/Case Manager
- Worked individually with Psychiatric, Cancer, and HIV clients, helped coordinated medical care
- Worked with clients according to care plans, interventions and goals set up by team members
- Performed home visits and calls; provided assistance with transportation
- Maintained caseload of 63-83 clients and worked with them on a daily basis
- Trained to work on Exym Computer system inputting ICD-9 codes
6-10 years of experience
Provide case management services for families receiving services from The Department of Children and Family Services (DCFS) and Probation
- Facilitated Multidisciplinary Case Planning Committee meetings (MCPC), Collaborated in the development and implementation of a treatment plan to reduce the risk factors that brought the family to the attention of DCFS
- Participated in Team Decision Making meetings (TDM)
- Maintained documents and reports for every case in a timely manner. Weekly and monthly
- Exceeded or met monthly productivity goals as directed
0-5 years of experience
Assessed, oriented and facilitated the entry of shelter and transitional residents into housing units.
- Made referrals to appropriate providers and resources.
- Coordinated and advocated for the involvement of appropriate professionals from other agencies.
- Maintained accurate and on-going documentation in individual client files and on record-keeping forms and reports following contract requirements, agency and department policies and procedures.
- Provided case management services and follow-up for clients. (Service planning, medication monitoring, referrals to clinical services, day programs, vocational services and opportunities, etc.)
0-5 years of experience
Demonstrated advanced clinical judgment and ability to independently deliver care to a population of patients with diverse and complex medical needs.
- Performed skilled tasks including wound care, IV therapy and venipuncture, management of central lines, post-surgical care, medication management, tube-feeding and parenteral nutrition, post-CVA and coronary care, and care of chronic conditions such as diabetes and congestive heart failure.
- Served as case manager for a multidisciplinary team of health professionals.
- Supervised and trained supportive staff, including LPN’s and CNA’s.
- Praised for superior documentation skills during State survey and Joint Commission review.
0-5 years of experience
Assessed family needs and provided resources for food, clothing, and employment.
- Addressed boundaries via motivational interviewing and developed treatment plans accordingly.
- Encouraged clients to build positive relationships to fulfill social needs.
- Prepared statistical reports, documentation and data collection.
0-5 years of experience
Conducted in-home evaluations of clients & coordinated care between multiple disciplines to ensure optimal patient well-being
- Utilized clinical knowledge to assess and perform patient care based on individual needs
- Accurately documented patient care & routinely updated records in compliance with Medicare guidelines
- Oversaw the duties & performance of support staff; provided support & guidance to maintain patient health & safety
0-5 years of experience
- Assessed clients for trauma, mental and physical health needs. Allocated community resources, coordinating medical services, maintain case history, reports, and case notes, discharges and referrals.
- Conducted Child Advocacy for clients within organization, foster care system, local court, schools, immigration and community.
- Preformed crisis interventions, psycho-social assessments and evaluated current support systems of the client and family.
- Revised staff trainings and program policies.
- Active member of an interdisciplinary team.
- Provided translation services between client and agencies when needed.
10+ years of experience
Responsible for Intake of new admissions and accurately enters information onto forms and computer data as well as providing information to funding agencies.
- Developed and maintained relationship with referral sources.
- Discussed child behavior issues, motivation and attitudes in achieving redirected behavior.
- Managed 76 cases, working closely with homeless population.
- Maintained, record and create a report for funding agencies: ACD, ACS, DHS, DOH,CACFP
- Planned and conducted home visit as necessary
- Arranged meetings between teachers, parents and staff to discuss and or investigate complaints and or allegations and document incident accordingly
- Collected child care parents fee and submitted to business manager
- Generated necessary internal financial reports required by management and mandated by external funding sources at their designated due dates
0-5 years of experience
Supervised a team of case managers who were responsible for case managing program participants as well as being liaisons between DHCD and the Homebase Program
- Worked closely with state agency DHCD in assisting in the Emergency Assistance Screening process for the HomeBASE Program
- Provided crisis management and support to staff as well as to clients and families
- Conducted monthly staff meetings as well as bi-weekly supervisions
- Oversee the work of case managers for quality and thoroughness
- Received, assigned and monitored new referrals for staff
- Trained Newly hired Case Managers
0-5 years of experience
Adapt and identify when schedule changes were incorporated as the needs of the organization change.
- Ability to work in fast paced and highly stressful situations such as 2014 influx of Unaccompanied Children.
- Made sure complete paper work was obtained from sponsors to complete the family reunification packet (FRP), and other government issued documents.
- Schedule finger print appointments for sponsor with ORR digital sites in all US States.
- Ensure that all services provided to each UAC are properly documented in each child’s case file.
- Able to complete and staff cases with GDIT and FFS within hours of obtaining them.
- Open to other duties assigned.
- Promoted to Lead Case Manager within weeks of case management.
0-5 years of experience
Provide in-home individual and family therapy to clients between the ages of 3-21 at-risk for out of home placement
- Worked in a team setting with Master level clinicians
- Provided case management services to ensure client and family’s stability
- Implemented Eco-Systemic Structural Family Therapy
- Monthly treatment plans and daily case notes detailing progress
- Collaborated with outside systems to further progress within client and family’s goals
- Attended clinical training sessions and supervisions to enhance professional skill level and gain perspective
- Participated in 24/7 on-call rotation for all clients involved in program
0-5 years of experience
Performed Initial intake and assessment analysis resulting in referring clients to either mental health or substance abuse coordinators
- Provided detailed care to clients across a variety of social, economic and ethnic backgrounds-including dual diagnosed individuals
- Collect, organize and present clinical observation to treatment team, develop after care and follow-up program
- Make home agency visits, coordinating and assisting client’s with needed services
0-5 years of experience
Work with client in a school setting teaching coping skills to help improve overall behavior
- Collaborate closely with school faculty to improve the quality and effectiveness of services delivery
- Assist client in learning and implementing coping skills to improve behavior where it no longer interferes with daily functions
- Document client’s progress and behavior by taking detailed notes
- Assisted clients in improving medication compliance through collaborative efforts with medical staff
- Improved adherence to the client’s plan of care, including medication compliance and appointment compliance
- Assisted clients in moving towards optimal level of health and well-being through psychoeducation and support
0-5 years of experience
Supervised Adolescents during on-site/off-site recreational activities
- Co-facilitated groups with clinical counselors as needed
- Conducted individual sessions and wrote weekly progress notes
- Facilitated Family sessions 1 x monthly to build toward family reunification
0-5 years of experience
Conducted intake screenings and needs assessments for clients/families
- Provided crisis intervention in order to address immediate needs
- Developed client case files
- Maintained appropriate client case notes
- Effectively managed client case files and reporting systems as directed by program director
- Conducted individual life skills assessments for all clients involved in the interim housing program
- Working together with clients on development of an individual service plan
- Assisted clients in procuring appropriate supportive services, such as; counseling services, job readiness/skills training, employment assistance, mental health services, and available benefit programs
- Conducted case management visits with clients on a weekly basis
0-5 years of experience
Acted as patient and family liaison.
- Collaborated with physicians and other team members to ensure efficient and prompt care to clients.
- Conducted admission assessments, oversaw development and revision of care plans.
- Obtained referrals and orders for meds, therapies and treatments. Evaluated and revised as needed.
- Provided direct supervision to LPN’s, CNA’s and other health care members.
0-5 years of experience
- Evaluated clinical documentation of mental health claims for short term disability benefits, according to an established criteria per the claimant’s disability benefits plan.
- Conducted investigative work which entailed searching healthcare and disability -related databases, such as Etums (Electronic Total Utilization Management System) and Integrated Health and Disability (IHD).
- Communicated with healthcare providers to clarify and, or, obtain additional clinical information as needed.
- Conducted telephonic mental health assessments.
- Completed determinations outlining functional impairments of claimant with recommendations.
- Prepared reports for Strategic Claim Discussion team meetings and led discussion on complex claims.
0-5 years of experience
Interviewed clients who were referred to the We CARE back to work program, to see which one of our various work training or rehabilitation services would be correct for them and they’re road to self sufficiently.
- Evaluated and addressed individual clients needs and concerns.
- Issued training vouchers to clients to enhance they’re working skill set and also placed clients in work programs performing jobs that they were qualified for with great hopes of long term or permanent employment.
- Placed clients who needed basic education or computer literacy in a learning class room environment to increase skills to become more employable.
- Conducted clients daily class room and Work Experience Program attendances.
- Communicated and outreached clients with incentive and motivation who were failing to comply with agencies rules and expectations of clients.
- Communicated with public, social and welfare agencies to obtain and provide information.
- Presented case history material for review and discussion with other staff members.
- Maintained heavy case loads working under strict deadlines.
- Maintained thorough case history records and wrote detailed reports.
- Scheduled weekly or bi-weekly follow ups with all clients based on clients needs or compliance.
0-5 years of experience
Provided triage and consultation to walk-in patients and via phone for a clinic with a focus on restoration of patients’ health and supervision of managed care issues.
- Supported providers, nurses, and staff in case managed patient issues.
- Provided clinical support for high cost drug Prior Authorization and appealed to rejected claims to payers.
- Managed prescription refill requests.
0-5 years of experience
Performed different kinds of health services and care.
- Collaborated with physician and other healthcare members to ensure patient receiving optimal care.
- Evaluated the effectiveness and results of currently offered health care and programs.
- Monitored all the health services and intervened if detected any contravention of norms at the hand of health experts.
0-5 years of experience
Collaborated with case managers, mental health professionals, private providers, and foster parents to make the most appropriate placement matches for children in state’s custody.
- Provided attentive monitoring of families progress towards reaching the goals set forth on a child’s permanency plan.
- Served children through direct mentoring and counseling.
- Evaluated each child’s strengths and needs to determine what type of placement would be most appropriate and least restrictive while providing the necessary treatment
- Also served for 2 years as a foster parent.
0-5 years of experience
Responsible for managing over 25+ cases at any given time and coordinating various meetings and communication between families and their formal/informal support network to ensure deadlines and procedures are met.
- Trusted to maintain the management of confidential records and information, including the facilitation of background checks
- Provided counseling and advising for distressed families
- Served as a liaison between legal counsel, clients, service providers, and supervisors.
- Responsible for the development of highly detailed case plans
0-5 years of experience
Managed client cases for [company name] clients, including court summons, psychological treatment plans, school implementation, health management, group therapy sessions, medication monitoring, Social Security and Medicaid management
- Managed 12 client case load on a regular basis
- Worked on the Board of Directors for PBIS implementation nationwide for all Devereux facilities
- Worked with management to implement a new clientele system nationwide for all Devereux facilities
- Worked with the State of New Jersey and the Federal government on a daily basis to comply with licensing agreements and manage federal funding
- Reviewed the facilities financial goals and concerns
- Trained new prospective staff on client management, client intervention and case management
- Managed and interviewed clients for admission
0-5 years of experience
- Conducted intakes and follow-up assessments
- Provided individual counseling
- Reviewed documents and pre-screened clients for non-shelter alternatives
- Maintained required documents for all reports
0-5 years of experience
Referred, linked and advocated for the needs of diverse, mentally ill clients as a certified clinician.
- Administered mental health screening to determine criteria for a Serious Mental Illness.
- Educated clients on coping skills in weekly home-based setting.
- Taught educational groups regarding coping with mental illness.
- Coordinated intensive case management services with other agencies to provide clients with community resources.
0-5 years of experience
Contacted medical provider and injured parties on claims involving medical treatment
- Developed medical management strategies and gave provider information necessary to facilitate a return to work plan
- Attended medical appointments and discussed/suggested cost-effective treatments with the physician
- Helped to ensure that clients were on aggressive treatment plan to ensure optimal function on Return to Work
- Obtained medical records from providers telephonically and followed up with written correspondence, if necessary
- Facilitated constant flow of communication amongst all parties involved
- Educated client and client’s family of the importance of adherence to treatment plan and their understanding of the injured worker’s diagnosis
- Electronically documented all contacts and outcomes related to case
- Reviewed Nurse Case Management action plans monthly to identify if goals and outcomes were met
0-5 years of experience
- Maintained a strong desire to help adolescent males ages 16-20 and be able to build a great rapport by inspiring trust, confidence and respect from them
- Needed to be able to work with a team and independently
- Needed to have a strong moral and ethical code and implement those skills into clients’ lives
- Monitored & counsel clients
- Encouraged & educated in independent living
- Assisted with treatment plans
- Kept up with progression of plan
0-5 years of experience
Provide community outreach and information about the program to the residents of the community and nearby communities
- Maintain a client base of 85 clients tracking progress, special achievements, and job retention.
- Conduct presentations to the local community groups and organizations to forge relationships to connect clients to resources
- Engage clients in TABE Testing, one on one intake and guided skills assessment
- Develop individual service plans which includes employment plans, and service plans that can address any barriers or issues that may prevent them from reaching goals
- Refer clients to community resources and classes for further development and skill enhancement tracking their attendance and progress
- Responsible for case notes, reports, and ensuring that the program guidelines and procedures are followed
0-5 years of experience
Assured the safety and wellbeing of children who have been diagnosed with a disability (Intellectual, Physical and Mental) placed in specialized foster homes. Offer full case management responsibility.
- Attended all court dates and administrative case reviews.
- Monitored minor in the home monthly/ bi-weekly.
- Quarterly school visits.
- Made referrals to appropriate services.
- Completed all required court orders in allotted time.
- Maintained case file by completing all required documentation in a timely manner.
- Trained new staff, developed their skills, delivering quality services and documenting efforts
6-10 years of experience
Responsible for 70 cases for a diverse population of geriatric clients with Alzheimer’s/dementia related challenges
- Schedule and conduct in home assessments, six months to a year, to develop a suitable care plan
- Assess cognitive and functional limitation of client’s personal and family circumstances
- Inform and assist with program benefits and entitlements
- Document all daily activity in Case Notes; legal record of case history
- Maintain and update clients’ files
- Front desk duties- answer and transfer telephone calls
6-10 years of experience
Efficiently screened and admitted new clients to emergency housing location
- Assist with providing a safe environment by managing a security system and aiding in Protection Order filings
- Recommend referrals in support of clients reaching established goals and objectives
- Complete and approve a majority of administrative duties
- Constantly monitored cleanliness and guideline adherence
- Administrate medications and donated goods to clients as instructed and needed
- Perform all job duties with no immediate supervision in a strictly confidential manner
6-10 years of experience
Provided Direct support to twenty DDS eligible individuals and their families
- Implement Family support plans
- Coordinated respite services as needed
- Managed distribution of allocation funding
- Organized a parent support group for families of developmentally disable/mental disturb clients
- Coordinated with mental health and social services agencies to develop individualized program plans
0-5 years of experience
Provided support to persons/families, which considered their needs and preferences such as clothing, food, shelter, and counseling by way of referral within the agency or other community agencies. Organized psycho-educational groups. Created and introduced community resources.
- Handled all aspects of case planning and case management including updating clinical records, complying with licensing requirements, and evaluating resident progress levels.
- Played a key role in developing behavioral strategies and participating in therapeutic activities based on family needs.
- Performed psychological assessment and current summary about persons served.
- Provided outreach services to consumers in their homes or other places of residency.
- Maintained relevant documentation to assist in the review and monitoring of services provided.
0-5 years of experience
Provide case management to approximately 20+ clients as assigned involving: screening, assessment, service plan development, monitoring movement, linking to appropriate community resources, follow-up planning, discharging and tracking
- Assist participants with completion of lease agreements to obtain supportive documentation, identification and social security card as required by property management
- Create and maintain client files regarding tenant occupancy, vacancies, and activities/progress
- Facilitate and coordinate workshops regarding employment assistance activities (job skills and training) including: resume preparation, mock interviews, job fairs and networking with perspective employers
- Establish and maintain relationships with homeless shelters and community resources
- Conduct quality assurance program, prepare and submit reports as assigned by supervisor
0-5 years of experience
Monitor and Supervise inmates includes checking them in and out of facility daily, formulate, and prepare reports, forms, and logs.
- Case load of 12 to 15 inmates, met with inmates to assess progress and adjustment in the Work release Program.
- Monitor inmates electronically on 3M tracking database.
- Maintain and control inmate behavior, administer medication.
- Conduct inmate counts, job checks via phone; enter job schedules, assist with inmate employment by entering employment agreements in WRIMS database.
- Transport and pick up inmates.
0-5 years of experience
Provide substance abuse services for a caseload of up to 45 methadone participants
- Provide psych and social assessment for new participants
- Develop person centered plans for methadone participants and advocate for services
- Assess and provide referrals to appropriate facilities and services based on client’s needs
- Provide discharge planning to participants upon detoxification of methadone treatment
- Facilitate groups for clients with substance abuse and mental health issues
- Familiar with Title 9 and Title 22 state and federal laws and regulations in AOD
Social Services Cover Letter Examples
Case Manager Resume FAQ.
How do I write a social service resume?
You can follow one of three strategies to write your case manager’s resume. Each one requires varying amounts of time and effort.
- The easiest, fastest option: Our uses a simple questionnaire to create a ready-to-edit resume in a free downloadable text format. You can unlock additional file formations, multiple downloads, unlimited storage and a matching cover letter with a monthly subscription.
- Save time, but be yourself: If you’d like a more hands-on approach, use a resume template. These professional templates feature preformatted margins and line breaks designed for easy reading but feature blank resume sections where you can add your professional information.
- The greatest amount of time and effort: Design and write your resume from scratch. This is the most laborious and time-consuming option, but it gives you total control over the look, layout and content of your resume.
What is a good objective for a social worker's resume?
A good case manager objective highlights specialized social work techniques or specialties to capture a hiring manager’s attention. Use specific examples and rich details to accomplish this task.
Good resume objective: Compassionate case manager employed with the Philadelphia school district. Specialize in counseling and mentoring teenage mothers to encourage completed education, pursue higher education, identify reliable community support and access supplemental, affordable child care. Looking to expand social reach and support a wider range of parents.
Poorly written resume objective: Experienced case manager with seven years of experience. Eager to apply compassion and organizational skills to a new position with the state’s Child Protective Services.
What skills do I need to be a social worker?
Social work is an emotionally demanding profession — the most effective case managers learn how to balance the following soft skills with their highly technical training:
- Empathy
- Written and verbal communication
- Case filing and organization
- Critical thinking
- Active listening and attention to detail
- Cultural and ethnic awareness
- Client advocacy
- Self-care practices
- Collaboration
- De-escalation skills
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Case Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
