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Director Of Administration Resume Samples
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0-5 years of experience
Leading administrative and marketing groups in creating quality experiences for 300,000+ annual visitors. Overseeing IT systems, web interfaces, program registrations, marketing, business administration, HR, and facility operations.
- Synchronized administrative and programmatic departments; making cross-departmental processes more effective, building personnel relations, and enhancing continuous improvement.
- Led development of standard operating procedures, which created efficiencies, consistency, precision, and more time for customer service.
- Guided selection of, and migration to, a new registration platform for the museum’s 200+ classes, which provided streamlined bookings for parents, and a better organized system for staff.
- Developed scope documents to secure over $500K in contracts to build new public exhibitions and implement IT improvements.
0-5 years of experience
Oversaw operations and leadership of five managers, one team trainer, one project specialist and 60+ second level staff in the areas of Enrollment Processing, Transaction Processing, Quality, Retirement Analysis and Training related to distributions for Employer Sponsored Retirement Plans and IRA’s. Worked directly to develop system enhancements and process improvements for each team.
- Supported managers in hiring and selection process, recommended hiring decisions to VP of Operations, partnered with Human Resources (HR) to make the official offers.
- Advised managers on how to handle a wide range of employee situations (including FMLA & ADA) and corrective actions as needed for performance, attendance or other company expectations.
- Trusted with highly confidential information regarding employees as well as business plans.
- Successfully collaborate and communicate at all levels within the organization.
- Recognized for seeing the need and designing website option for clients to access minimum distribution info in “real time”, saving internal communication and response time while improving customer service.
- Simplified a mass mailing project from twice yearly to once yearly by presenting business case to Regional VPs, Legal and Compliance. Implemented the changes and reduced mailing cost while also reducing high call volume periods.
- Continuously suggested system enhancements that led to increased automation and effectively resulting in the ability to handle increases in processing workloads without the adding staff.
0-5 years of experience
Successfully managed $45 million from private grants and government contracts
- Instrumental in the strategic planning process to restructure organization, providing long term profitability
- Oversee implementation of client database information system and upgrades to agency technology enhancing the client experience and organization effectiveness
- Strategically manage investments to increase revenue and build agency reserves
- Oversee administration, human resources, finance, information technology, facilities maintenance and security departments
- Streamlined human resources and finance policies and procedures to improve departmental and agency efficiency; developed and implemented new policies and procedures
- Successfully manage the Medi-Cal, and Victims of Crime reimbursable billing for the Clinical department which maximizes the full potential for business revenue, creating a 5% profit margin
0-5 years of experience
- Directed Information Systems by troubleshooting, maintaining and securing company network, hardware, servers, printers and input interfaces.
- Assisted in increase of speed and quality of service thru updated policies, hardware and software implementations including but not limited to: Security procedures and policies, Active directory policies and staff account management.
- Single handedly implemented a successful Database Conversion, Merchant System Upgrade and VoIP System
- Increased community outreach effectiveness by successfully planning and executing Bilingual Business and Technology Educational programs
- Retained high quality expectations as shown through careful record keeping, consistent reports, admirable work ethic, effective management, critical thinking, problem solving and a strong organizational ability
- Successfully decreased operational costs by over 50%
- Successfully identified and trained two additional staff members
- Successfully Collaborated/Met with many worldwide organizations and dignitaries to foster positive business and initiatives relations.
- Received strong recognition of strengths as corroborated by a bonus, schedule flexibility, 2 raises within first 6 months of employment and constant positive feedback from community partners, FWHCC President, staff and BOD
0-5 years of experience
- Manage $1 million City and State grants to allocate funds to four shelter/housing programs
- Verify cash collections and check revenue entries over $175 thousand monthly to ensure accuracy
- Project and track monthly annual budgets for departments estimated at $375 thousand
- Review documentation and approve expenses based on budgeted amounts and create reports for finance department
- Train entry level staff on systems and operations to prepare them for job requirements
- Conduct HR duties including input employee records in ADP, maintaining employee files and assisting with hire and termination process
- Assisting development team in raising funds for the organization to generate revenue
0-5 years of experience
Managed and tracked over $100 million budget for the department and institutions
- Supervised and managed three administrative staff
- Created daily, weekly, bi-monthly and monthly budget reports for Department funds
- Oversaw day-to-day operations of the department
- Supervised staff that entered and ordered product and services, as well as received and disbursed funds.
- Communicated with all Colleges and Universities regarding their budget and any questions or concerns they may have had.
- Contracts and Grants management for the department
- Hiring and training all new staff
- Handled all Human Resource activities, questions and issues
0-5 years of experience
- Opened a new school to handling staffing and new family, spearheading Talent Management tasks related to onboarding, background screening, employee and family file organization
- Processed, reviewed, and finalized bi-weekly payroll through utilization of ADP software, while overseeing the updating of ADP payroll software and ProCare System with relevant employee information
- Managed the processing of monthly billing, daily charges, and credits related to company finances in ProCare System
- Directed all processing concerns related to weekly vendor invoices for payment, while maintaining excellent vendor relations
- Created, maintained, and supervised employees’ daily schedules, while monitoring employee PTO days
- Championed the collection, maintenance, and continual updating of personnel files according to State and Crème standards, including: processing background checks through TDPRS and scheduling fingerprinting appointments
- Oversaw the finalization and submission of workman compensation, child injury, and FMLA claims
- Tracked and maintained company checkbook and petty cash receipts, while overseeing relevant budgets and finances, and implementing cost control initiatives where appropriate
- Completed and disseminated all month-end reports to relevant stakeholders and senior-level management
0-5 years of experience
- Directed the daily activities of the HR, IT and Administration departments, directly managing 2 department managers with a staff of 4.
- Liaison between Company and legal counsel regarding all legal matters including NDAs, MOUs, vendor contracts, exclusive customer supply contracts, 3rd party clinical trial contracts, product liability issues, Company policies & procedures and trademark applications. Authorized to sign legal documents on behalf of Company.
- Administered the Company’s commercial and product liability insurance program.
0-5 years of experience
- Administrated all aspects of daily operation of the men’s football program
- Solely responsibility for management of $1.6M operational budget
- Coordinated all travel logistics; Air & Ground transportation, hotel accommodations & meals
- Planned and coordinated long haul truck logistics across the country
- Coordinated and negotiated with contracted vendors to complete various organization enterprises
- Cultivated and advanced relationships with program donors and supporters
- Liaison to variety of campus departments
- Direct and mentor administrative staff members
10+ years of experience
Joined as Administrative Assistant to the Executive Director/Founder, promoted rapidly through a series of increasingly responsible management positions based on strong organizational, financial, operating, and team Leadership performance. Currently manage Human Resources, Finance, Building and Operational functions. Served as Interim Executive Director when Founder stepped down in 2007 and again in 2016.
- Manage overall facilities, operations and administration of agency.
- Supervision of Accountant, Human Resources Clerk, Administrative Staff and Grounds Maintenance Worker.
- Annual preparation and administration of $3.4 million budget with 12 Cost Centers. Supervision of annual outside audit.
- Contract Manager for contracts with Erie County, New York State and United Way of Buffalo & Erie County.
- Administer grants secured by the agency.
- Oversee ordering and inventory of all supplies (consumables, crisis supplies, agency’s Food Pantry)
- Benefits administration for agency employees.
- Maintain agency Policies and Procedures Manual and Benefits Manual.
- Supervision of fleet of two agency vehicles (one is maintained for use by our childcare center and is NYS DOT inspected).
- Oversight of agency special events (annual United Way Day of Caring event and Holiday Giving Program).
6-10 years of experience
- Support for 3 pastors and all ministry leaders.
- Responsible for managing website.
- Responsible for all phones communications, campus up keep, bulletin preparations and distribution.
- Responsible for planning/coordinating events and church services such as block party, Angel Tree, holiday services etc.
0-5 years of experience
Prepare Administration budget.
- Formulate review and implement Administration policies.
- Managing staff welfare issues resource planning including forecasting Administration demands
- Coordinate with stakeholders on support staff needs and welfare.
- Formulate controls of material usage for cost management
0-5 years of experience
- Create correspondence to artists and directors about upcoming projects
- Process artist applications
- Coordinate technical aspects for performance venues
- Responsible for grant applications
- Coordinate costuming components for each project
- Find new venues for future projects and performances
- Support Managing Director in achieving 501c3 status
10+ years of experience
- Lead and manage administrative support, including Computer and Telecommunication Services Assistance, Purchasing Agent and Senior Accounts Manager to enhance program operations and achievement of program goals.
- Responsible for managing over $14 million dollars budget in accordance to funding sources and GAAP.
- Manage most aspects of financial functions to assure fiscal accountability, timely receipt of revenue, accuracy of financial records, compliance with guidelines of funding sources, and adherence to organization’s policies and procedures. Manage program vacancy control to assure maximum revenues consistent with program goals and eligibility criteria.
- Administer attendance, payroll, and other on-site Human Resources functions for over 65 staff to assure that they receive appropriate compensation & benefits, and that recruitment, hiring, and termination of personnel are processed in a prompt and effective manner.
- Authorize purchases for the organization. Ensure that all purchasing activities are in compliance with city, federal and state funding sources regulatory practices. Ensure that Purchasing Agent manage negotiations with vendors and contracts for best possible deals. Oversee the inventory of supplies and equipment through management and control.
- Act as chief facility liaison with government funding agencies to assure effective communication, compliance with reporting requirements, accurate record keeping, and timely and efficient processing of program needs.
- Plan, develop and implement administrative support policies and procedures to generate reports and memos, evaluate program performance and determine unmet needs/problematic issues.
- As member of an interdisciplinary administrative team, participate in the development of facility policies to enhance overall service provision and inter-unit staff collaboration.
0-5 years of experience
- Handle all financial operations of firm, including preparation of budget, month end journal entries, financial statements, accounts receivable and payable. Review and summarize balance sheet, income statement and other management reports.
- Review, negotiate and maintain database of contracts for the firm, including the building lease, leases for copy machines, printers, postage meters, etc.
- Handle all human resources activities including, but not limited to, onboarding and offboarding employees, FMLA leave, workers compensation claims, and maintenance of all employee records. Update job descriptions and post open positions; interview candidates, contact references and recommend candidates to hire.
- Process employee payroll using CBIZ Millennium and monitor employee attendance and paid time off with CBIZ EMS program.
- Manage annual enrollment of employee benefit programs, including health, dental, life, flexible spending account, vision and disability plans. Implement new employee wellness program.
- Respond to insurance and claim questions to resolve inaccurately processed claims.
- Monitor the performance of third party administrator and financial advisor of 401k plan; process employee requests for loans and rollovers.
- Meet with insurance broker to discuss and recommend plan revisions to management, and review benefit plan revisions with labor attorneys to ensure legal compliance.
- Distribute annual performance reviews of employees to supervisors, gather completed reviews, draft summaries to discuss with staff and set goals for following year.
- Marketing activities, including monitoring updates to website, marketing brochures and client meetings.
0-5 years of experience
- Manager of Human Resources
- Business development, leads follow up, marketing
- Authored and implemented employee handbook
- Oversight of accounting including billing and receivables
- Preparation and submission of tax filings
- Managing new building’s renovation and design
- Monitor online customer network and maintenance requests for compliance
Administrative Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
