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Receptionist And Administrative Assistant Resume Samples
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10+ years of experience
Developed and oversaw the daily activities of this high-volume reception area. Announced arrival of visitors in a timely manner and escorted them to appropriate offices. Received and distributed all incoming mail to department of 260 staff while maintaining daily log of time sensitive incoming packages and distributing appropriately. Scheduled travel arrangements for senior staff members using Expedia. Ordered and maintained supplies for offices and kitchens while providing general information to visitors and staff. Conducted faxing and typing while answering multi-line telephone system.
- Selected to serve as first point of contact to greet and welcome visitors including multi-million dollar alumni donors
- Supported up to 20 departments within division
- Successfully scheduled for five conference rooms for continuous meetings and conferences using the DAR Connect system.
- Supervised and executed daily donor gift receipt mailing.
- Earned “Employee of the Month” in 2010.
0-5 years of experience
Register clients and guess in building security system, maintain log sheet of visitors and direct to appropriate conference room, office and/or floor
- Answered and screen high volume incoming calls and setup conference calls
- Coordinate conference room in Lotus Notes and provide catering through Seemless.com
- Called and emailed building office for maintenance requests and complaints
- Maintained and logged incoming and outgoing courier packages electronically
- Monitored and ordered supplies for the kitchen and neatness for pantries and conference rooms
- Assisted Management with general administrative tasks and special projects as required
0-5 years of experience
Rapidly promoted from entry-level to team-lead responsibilities due to outstanding performance.
- Managed incoming calls on a multi-line phone system for three companies and five facilities.
- Performed general secretarial duties, including meeting scheduling, appointment setting, transcribing, faxing, and mailing for Marketing, IT, Communications, and Clinical departments.
- Delivered group training sessions on customer service, call etiquette, and HIPPA compliance.
- Accepted and distributed mail, packages, and confidential correspondence delivered to front desk.
- Professionally handled delicate situations, such as: customer requests, special needs accommodations, and complaints.
0-5 years of experience
Performed a variety of day-to-day office support operations, reporting to the President and Vice President at the corporate office.
- Answered incoming calls – determined the nature of the call and routed to the appropriate person. Received office visitors and escorted them to the appropriate Eagle employee or handled the purpose of their visit as appropriate.
- Received and processed business correspondence.
- Performed routine office support functions, including (but not limited to) ordering supplies, stocking, photocopying, shredding, maintaining appointment calendars, submitting print jobs, mailings, and interacting with property management.
- Assisted Eagle principal associates with various administrative duties including the preparation and review of various PowerPoint presentations and training documents.
- Corresponded with off-site company new hires, obtaining relevant information/documents and assisted the Vice President/HR Director with employee file organization and maintenance.
0-5 years of experience
Scheduled appointments for accountants and responded to telephone, walk-in and mail inquiries
- Managed filing system for over 200 individual clients, 150 businesses and financial client portfolios
- Entered payroll information on a weekly, quarterly and annual basis
- Processed individual and business year-end tax returns and bi-weekly and quarterly payroll reports
- Notarized documents
- Maintained Excel spreadsheet of confidential accounting data of client investments
- Created and maintained client investment report monthly
0-5 years of experience
Manage front desk operations, including answering multiple phone lines, maintaining proper web-based customer information, and advertising.
- Correspond professionally and courteously with customers and prospective customers.
- Communicate with all co-workers in such a way as to enable all team members to function at their highest potentials.
- Expediently diagnose various computer and cell phone issues in an understandable and relatable manner.
- Input information into a database quickly and accurately in a fast-paced work environment.
- Maintain proper bank records, including bank deposits as well as opening and closing totals.
0-5 years of experience
Beyond the general duties of a receptionist such as answering phone, responding to email inquiries and speaking with students or parents, my effective computer and communication skills have allowed me to greatly expand my role in the University Honors College. Pairing these two skill sets I have been able to assist students, the department and fellow staff members in various capacities:
- Created and maintain student information database
- Self taught Appointment Quest calendar manager and then trained other staff members to manage schedules; continues to manage service and assist staff members
- Adept skills utilizing computer software and programs including: Microsoft Office Suite, Adobe Acrobat, Google software, Pitt’s Peoplesoft and ADVANCE Alumni Database
0-5 years of experience
- Trained reception relief staff and security personnel
- Operated an AT&T PBX network system. Front Office support for six L3 divisions
- Registered military guests in accordance with standard security policies and procedures
- Input visitor identification data into the security badge system
- Prepared and updated reception desk operations manual for relief staff
- Conducted general office duties such as filing, mail delivery, scheduling of conference rooms, overhead paging and ordering supplies
- Reduced USPS mail delivery parcels by 70% “going green”
- Reduced solicitation callers by 65%
0-5 years of experience
Initiated positive rapport with all incoming clientele and successfully answered questions in order to enhance visitation and meetings at Telemus.
- Effectively lead employee trainings and presentations.
- Skilled when managing high volumes of diverse calls using a Citrix/Cisco system.
- Maintained all of the ordering and stock levels of office supplies.
0-5 years of experience
- Managed high volume phone system and screened calls for C-level management.
- Responsible for purchasing all office supplies for the New York office and procurement of network supplies for IT division.
- Provided hospitality services to clients and vendors; arranged catering for meetings.
6-10 years of experience
Excel in role requiring the ability to handle a variety of patient services and administrative tasks and resolve patient issues.
- Demonstrate proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset or angry patients then researched issues to rapidly solve problems.
- Routinely train new employees and current employees on administrative polices and computer systems.
- Handle surgical scheduling and laboratory testing for the orthopedic surgeons and the pain management physician.
- Responsible for the surgical authorizations, billing and coding for the surgeons and working with multiple insurance companies.
- Work closely with clinical staff and physicians to complete daily tasks.
- Consistently praised by management for the quality and timeliness of my work noting my high attention to detail, exemplary patient service and team-player attitude.
10+ years of experience
Greeted patients and verified health insurance.
- Ensured completion of all forms and collected co payments
- Made follow up appointments for patients using our computerized patient management system.
- Answered the phone, updated appointments, and forwarded calls to the medical staff.
- Followed up in email with patient queries.
- Took initiative to organize front-desk filing systems.
- Searched for best vendors and ordered office supplies.
6-10 years of experience
[company name]. formerly known as AT&T interactive, Responsible for performing advanced, diversified and confidential secretarial and administrative duties requiring broad and comprehensive experience, skill, and knowledge of corporate policies and practices.
- Answer and screen incoming telephone calls, determine caller’s purpose, forward calls to appropriate personnel or department, take messages, and transfer calls to voice mail.
- Welcome on-site visitors, determine nature of business, and announce to company personnel.
- Monitor visitor access, issue passes when required and receive, sort, and route mail and faxes.
- Order, receive, and maintain just-in-time inventory levels of office supplies.
- Manage intranet app, The Virtual Cafe, filling 20-50 employee lunches from local restaurants.
0-5 years of experience
Greeted patients and ensured they were comfortable while waiting.
- Made follow up appointments for patients using our computerized customer management system.
- Answered the phone, updated appointments, and forwarded calls to the medical staff.
- Followed up in email with patient queries.
- Searched for best vendors and ordered office supplies.
0-5 years of experience
Greeted patients and ensured they were comfortable while waiting.
- Made follow up appointments for patients using our computerized customer management system.
- Answered the phone, updated appointments, and forwarded calls to the medical staff.
- Followed up in email with patient queries.
- Took initiative to organize front-desk filing systems.
- Organized annual office party for entire clinic.
- Searched for best vendors and ordered office supplies.
0-5 years of experience
Greeted patients and ensured they were comfortable while waiting.
- Made follow up appointments for patients using our computerized customer management system.
- Answered the phone, updated appointments, and forwarded calls to the staff.
- Followed up in email with patient queries.
- Took initiative to organize front-desk filing systems.
- Organized annual office party for entire clinic.
- Searched for best vendors and ordered office supplies.
0-5 years of experience
- Welcome and greet all visitors and direct to appropriate conference room and/or office
- Answered and screened high volume of incoming phone calls
- Accrued and assembled materials for meetings and conferences
- Prepared incoming and outgoing courier packages, sort and distributed mail
- Processed correspondence and legal documents, collected and input timesheets daily
- Updated and maintained electronically and hard copy of client files
- Compiled and processed monthly billing to clients electronically
- Scheduled domestic and international travel arrangements, maintained itineraries
- Monitored cleanliness, maintained and order supplies for the kitchen and pantry
- Assisted as a backup for administrative assistants and paralegals
0-5 years of experience
- Responsible for maintaining a written record of the daily activities and office functions.
- Created between 30-35 buyers’ and sellers’ packets for the agents as well as prepares marketing literature and other advertising materials.
- Provided the office, the agents, and their clients with all the necessary documents and data.
- Handled the tasks of maintaining files, project lists, administrative calendars and database.
0-5 years of experience
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Answered and quickly redirected up to 20 calls per hour
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Maintained a clean reception area, including lounge and associated areas.
0-5 years of experience
- Provided clerical assistance requiring Windows XP and Microsoft Office Suite 2003 skills
- Distribute mail, weekly UPS packaging and mailing, maintain files, process expense reports, order supplies
- Assisted sales department with purchase order data entry
6-10 years of experience
Excelled in role requiring the ability to handle a variety of customer service issues and administrative tasks.
- Demonstrated proficiency in telephone and front-desk reception.
- Handled scheduling and tracking of pick-up and delivery work orders
- Demonstrated responsibility in the management and purchasing of inventory related to truck and ground maintenance.
0-5 years of experience
Manage all aspects of office; answer phones, manage files, process payroll and maintain all payroll records. Maintain business ledgers and build quotes for custom log homes for clients. Extensive knowledge of and experience in using Microsoft Word, Excel, and Powerpoint. Basic use of Quickbooks.
- Greet clients and provide information regarding log home. Some direct sales of materials. Work with client to design custom log homes.
- Contact suppliers of materials and services for pricing, availability, and to provide information for projects in process.
- Use AutoCAD to design log homes of all sizes, working directly with client.
- Provide administrative support for custom harvesting operation run by Homestead owner. Track acreage harvested, and crop hauled. Produce detailed reports for clients and invoices for services rendered.
0-5 years of experience
Answered main phone lines for CEO, CFO, and Senior VP
- Extensive communication with visitors, greeted and assisted
- Organized personnel records for HR
- Administrative support for assistants and executives in corporate office
- Received and distributed incoming and outgoing mail
- Checked and revised sales orders
- Maintained partial calendars for the CEO
- Handled time sensitive documents and distributed via FedEx and other couriers
6-10 years of experience
Provide excellent customer service to all patients in a high-volume orthopedic office
- Greet and assist patients during check-in process
- Input of all Data Entry relating to patient demographics
- Schedule appointments using multi-line phone system
- Facilitate patient care by collecting co-pays, obtaining prior authorizations and preparing charts
0-5 years of experience
- Greeted patients and ensured they were comfortable while waiting.
- Made follow up appointments for patients using our computerized customer management system.
- Answered the phone, update appointments, and forwarded calls to the medical staff.
- Followed up in email with patient queries.
- Took initiative to organize front desk filing system.
- Organized annual office party for entire clinic.
- Search for best vendors and ordered office supplies.
0-5 years of experience
Greeted clients and ensured they were comfortable while waiting.
- Made follow up appointments for clients using our computerized client
- Answered the phone, updated appointments, and forwarded calls.
- Served legal documents to clients and/or other parties.
- Filed legal documents to the court.
- Followed up in email with client queries.
- Took initiative to organize front-desk filing systems.
- Organized annual office party for entire firm.
- Searched for best vendors and ordered office supplies.
0-5 years of experience
Provide customer service and aided departments of corporate Law Firm and Pipeline/Energy Company.
- Answer and direct high volume calls for multi-line answering system and switchboard.
- Quickly and effectively solve customer challenges.
- Schedule conference rooms and daily meetings arrangements
- Assign parking and badges to visitors and arrange transportation.
- Manage all daily emails, incoming faxes, incoming mail, outgoing mail, luncheons and service calls.
- Responsible for assisting with posting and distributing of agendas for 30+ water districts, along with fully handling the setting arrangements, catering lunch and distribution of meeting proposals during such.
- Create and update spreadsheets for monthly reports.
- Work closely with accounting for time and billing.
- Aided with any other assigned projects from administration.
0-5 years of experience
- Greeted visitors and maintained the reception area.
- Handled multiple telephone lines.
- Assisted with the distribution of mail along with sending mail out.
- Received and sorted insurance policies.
0-5 years of experience
- Responsible for switchboard coverage and new files.
- Drafted correspondence and documents as needed.
- Provided administrative support to litigation staff.
0-5 years of experience
Managed appointments
- Answered and directed phone calls
- Opened and closed office
- Contacted customers regarding policies
- Extensive data entry
- Used working knowledge of services to provide customer service
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Receptionist And Administrative Assistant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
