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6-10 years of experience
Lead design and implementation of major data governance projects such as the data governance framework and the Sharepoint business intelligence executive portal. Ensure business functionality by consolidating key performance-based metrics and dimensions. Communicate with cross-divisional personnel at both team and executive levels to understand performance measurement methodologies. Direct team members in compiling business requirements and executing project milestones.
- Led the creation of an on-demand inventory reporting application for senior executives and the analyst community. This is the first time inventory data from disparate sources has been brought together into one platform.
- Launched a company-first data governance framework, resulting in greater integrity and accuracy across enterprise-wide data management and reporting.
- Conceptualized, designed and deployed a Sharepoint business intelligence executive portal, which enabled visibility for mission-critical metrics and was recognized by the CIO as the best MIS in 30 years.
- Reduced reporting time for metrics from days / weeks to minutes via the Sharepoint implementation.
- Created dashboards which allowed executives access to on-demand analytics.
0-5 years of experience
Lead Technical Architect for all 3 phases of full-cycle Offsystem Billing project, as well as their Steam system upgrade project to move client from Windows-based CC&B 2.0.5 servers to Red Hat Enterprise Linux-based servers running CC&B 2.3.1 and Oracle Utilities Web Self Service
- Designed and maintained all production and development environments, greatly improving application uptime for all systems
- Moved failing reporting system to Red Hat Enterprise Linux servers, drastically improving overall reliability and uptime
- Automated all batch processing for client’s production CC&B environments, making their operations self-contained and easy to manage. This includes automated maintenance operations, log parsing, and job success/failure email notifications for all automation events
- Integrated Active Directory single sign-on capabilities for all CC&B environments and Crystal Reports servers
- Created menu-based batch submission capabilities for client’s production CC&B environments, allowing users typically unfamiliar with backend batch submission to easily manage their work
- Wrote documentation covering all technical requirements and procedures for client’s CC&B systems. Trained current employees for post go-live management and support
10+ years of experience
Integrated 4 regional applications into one web-based ColdFusion application. Allowing service reps to work with diverse data through one interface.
- Worked directly with clients, leveraging my existing architecture for a web-based system.
- Helped clients determine their requirements and find tools best suited to meet their needs.
- Designed and developed web-based application ASP/SQL-Server/NDM for tracking service order error correction. Identified the existing data source static report. Built systems to extract this data and store it in a relational DB. Then give access to it and customized reporting/tracking through a website.
- Assisted and mentored developers including off-shore resources on web and data-driven projects.
- Designed and coded automated service order generators, saving several thousand man-hours and greatly increasing efficiency.
- Designed and built Agent software to assist in writing orders. Improving efficiency and quality.
- Assisted AT&T through SOX audit process with ad-hoc queries and analysis, identified areas where tools could be better utilized or developed to improve audit performance in the future.
0-5 years of experience
Primarily responsible for rollover of all laptops and desktop in Spring Grove and York
- Supported all local PC hardware including but not limited to desktops, laptops, displays, printers, projectors and peripherals.
- Provided prompt and courteous service to internal customers. Thoroughly and accurately documented all service calls within the prescribed call tracking mechanism.
- Configured, tested, installed and followed up on all hardware installations.
- Ensured that documented service and operating level agreements were met.
- Updated and complete service requests in Track-it
6-10 years of experience
Delivered and managed technical environments for multiple clients, supporting over 100 physical and virtual machines (VMWare), utilizing various platforms (Windows 2008, Unix, linux) and many different applications (SQL, Citrix 6.0, APACHE, IIS 7, Oracle, Sharepoint 2010), housed in Data Centers around the world for thousands of users
- Created and implemented a Disaster Recovery solution for Hyatt-Opera, one of USI largest clients at the time, in multiple data centers across the USA.
- Managed clients’ security and PCI compliance utilizing Checkpoint Firewalls and RSA two-factor authentication.
- Worked with clients to understand their technical needs, made suggestions as to how they could best be implemented and helped plan future projects.
- Managed several teams of Client Support Leads (in the USA and India) and Sales Engineers in communicating to the clients, anticipating their needs and trained them in basic client support tasks and procedure.
- Migrated all users (2000+, internal and external) off of Bluecoats Proxy devices for webfiltering and onto a ScanSafe solution successfully
- Raised all satisfaction survey scores from all clients over the course of one year.
10+ years of experience
Enabled network based firewall service for customers and activated over hundred customers successfully first attempt during Test and Turn-up calls.
- Enabled AT&T’s various managed services such as MIS, MARO, MPLS PNT, VPN networks using IPSec, DMVPN on Cisco IOS routers, Cisco 3K, ASA and Nortel VPN router
- Designed and implemented VPN networks with multiple hubs with backup strategies for several global customers
- Earned several appreciative notes from customers on trouble-free implementations and migrations
- Worked started while in IBM Global Services (see below) in Capacity and Performance Management group as a lead technical person making significant contributions
- Received several awards and appreciative notes
0-5 years of experience
Lead, designed and developed customer implementations for Blue Martini Web Commerce applications and websites. Organized status reports, tasks and worked with customers to design solutions to meet their needs. I worked with existing customers to increase their web, database and system performance within their production commerce environments and extending functionality in the base product and advanced customizations of customer implementations.
- Acted as senior technical resource for services department and reviewed all technical designs for all commerce &, business intelligence implementations.
- Designed and developed new version of archiving tool that increased performance 10 fold.
- Resolved performance issue for customer that caused site outages every night for 6+ months by identifying inefficient cache settings and code.
- Resolved database performance issues within commerce and business intelligence product by recommending appropriate schema changes.
- Resolved daily intermittent application outages that existed many months by correcting VMware architecture.
- Performed health checks for customers and recommended changes that increased performance and gave customers a better understanding of their environments.
- Designed and developed dynamic search indexer that supported Endeca, SOLR and could be configured for any search product.
- Promoted from Software Engineer to Senior Technical Architect
0-5 years of experience
Owned the process of implementing single sign-on for the client using third party tool (Centrify Direct Control)
- Gather and document client requirements and translate these into process and system architecture designs. Assist in requirements analysis, design, development, deployment and support.
- Owner and responsible for POC (Proof of Concept) received from different Geographies and providing suitable technical solutions
- Work with the customer and engagement team to understand requirements and architect technical solutions, associated costs and documentation in response to implementing the tool.
- Conducted training classes and KT (Knowledge Transfer) sessions for the support teams.
- Participated in RCA (Root Cause Analysis) and provided solutions collaborating with the vendor.
- Involved in integrating the package in the OS (Operating Systems), OS involved are IBM AIX, Sun Solaris 9 & 10 and RHEL 3 & 4.
0-5 years of experience
Designed new technical architecture for $50 million State of Missouri engagement establishing new statewide financial system. Worked closely with all state divisions to ensure buy-in, acceptance, and implementation of plan. Presented architecture to state CFO and CIO for approval and support. Organized and managed daily progress of 50+ programmers in financial system modifications. Trained state personnel in managing new architecture, programs, and changes.
- Delivered $5 million financial system modification project on time and within budget.
- Developed new and robust disaster recovery plan for system.
- Established interface policies and procedures to operate new system in current environment.
0-5 years of experience
Gathered requirements, designed reliable and scalable web-based strategy execution application.
- Designed and developed MS SQL database.
- Supervised team of developers.
- Provided guideline requirements for hardware and software.
- Established Internet and database security guidelines.
- Managed Source Safe server and tested integrity of the code.
- Programmed database using views, stored procedures, and triggers.
- Designed and developed COM components for use with MS SQL and IIS.
0-5 years of experience
- Created, Maintained & Published the Corporate Standards for Windows Based Systems and all End User based computing, handheld & printing systems.
- Developed and Presented corporate roadmap and standard documentation to the Architecture Review Board for approval.
- Consulted and published the corporate standard for a Secure Wireless LAN specification.
- Designed, Installed and Administered SharePoint Portal Server 2003.
- Designed and Implemented pilot On-Board Computing systems for trucks using Wireless Broadband, Mobile VPN and MIL-Spec based tablets. The custom application was based on Microsoft .NET, SQL Server Express 2005 and Windows XP with SP2.
- Established and published wireless OS standards for Windows Mobile and Palm OS PDA based phones.
- Setup, Installed and Maintained test systems for assessments. Led and published assessments on Microsoft Vista, Office 2003, Windows XP, VMware ESX, VMware Server, Microsoft Virtual Server, Mobile Windows 5.0, NetMotion VPN and other client and server based systems.
0-5 years of experience
Leading the team of 18 SOA designers/developers through the full application development lifecycle
- Responsible for managing the 1,400 man day effort and the budget of 1.5+ million
- Met aggressive deliverable deadlines for 20+ designs and 60+ code components without jeopardizing quality
- As the Technical Architect, created ~20 solution blueprints and obtained the Solution Architects’ approval
- Reduced the number of deployment defects by 25% by improving the configuration management/deployment process
6-10 years of experience
Trusted adviser who has controlled all phases of Salesforce.com Sales & Service Cloud implementation, from managing channel partners, gathering requirements to planning, executing, and user acceptance testing.
- Interacted extensively with senior level stakeholders and managers on project status, risks, time-lines and budgets. Kept senior management informed of key issues and changes which may have impacted expected business results
- Led End-to-end Salesforce.com integration from designing & developing features using Force.com Platform-as-a-Service (Apex, Visual Force, etc), Java (SE & EE), Salesforce.com API framework, and 3rd party cloud APIs.
- Provided management oversight of all contract personnel and ensuring high-quality and acceptable task completion of deliverables from contract personnel in compliance with the SOW.
- Supported the project from conception to final release, maintained project focus as well as the vision and objectives of the organization while reducing payback period by 6 months.
- Strategically executed fast tracking to meet project deadline. Led team to drive functional and technical end user access layer design, ensure security requirements were met, and reports were built.
- Provided subject matter expertise to the project management team for the scoping and planning of the Oracle CRM implementation. Manage all phases of complex projects while cutting cost by $1.5M.
- Increased profit margins by 5% and reduced sales cycles from 3 to 4 months via lead to order processes.
- Consulting Clients: Symantec, Wells Fargo, Brocade, Onsite.com, Concentric Medical, MindClick SGM, Trustee
0-5 years of experience
Led security hardening project to analyze, identify and change system passwords, through all lifecycle phases, thereby complying with security audits.
- Oversaw team upgrade of Java in multi-server, multi-version Windows and Unix environments to mitigate security vulnerabilities.
- Directed upgrade of UC4 scheduling system software to add functionality, increase performance and reduce errors.
- Led projects to apply of federal and state tax updates for HR Payroll applications; to identify and resolve problems with posting output to report servers; and, efforts to upgrade, patch and modify enterprise application software.
- Headed project to analyze and re-code programs to archive and purge Integration Broker messages thereby reducing 1 Terabyte of online data for CRM, Financials and HR applications.
- Led research and analysis of vendor tools to enhance host, database and process monitoring. Compared offerings to existing monitoring to include visual thresholds, email\text alerts and escalation capabilities. Presented finding to managed services infrastructure committee with plan and estimates for implementation.
- Administered PeopleSoft applications in a 4-tier environment using UNIX\AIX, Windows and Oracle DBMS.
- Managed application webpage modification and recovery during disaster recovery exercises.
- Coordinated scheduled and emergency migrations with the efforts of on-shore and off-shore teams.
0-5 years of experience
[company name] is the gateway for all corporate users who wants to access Verizon’s intranet thru phone products like IOBI(commercial product – voice enabled dialing, email etc.), HR, Corporate Dialer, Email. There are 2 types of interfaces provided by this Portal (1. Web , 2. Voice) . 5 Million Dollar initiatives – multiple rollouts for each product line (intranet, Y&Y, IOBI, and Digital Companion).
- Developed [company name] system using Voice XML.
- Designed Weblogic processing engine to serve Web and Voice
- Developed a framework using EJBs for Metrics Collection of Voice Service
- Developed a framework for Individual Call based logging Mechanism using log4j
- Integrated [company name] with various systems using web services
0-5 years of experience
Hired on to be an integral technical team member for oil & gas GIS consulting projects.
- Designed and Developed Interface to SharePoint from Custom Geo Spatial Application Solution for Exxon Mobil using C#, Silverlight(MVVM), REST Services
- Architected web services layer on top of SharePoint Web Services to be consumed by various thin clients
- Developed Silverlight GIS Application using ESRI Arc Gis server platform for Oil & Gas Pipeline company
- Developed HTML5 & JavaScript GIS Application using Kendo UI Controls and JQuery
- Currently Developing a large-scale Asp.net MVC Application with Kendo UI MVC Server Wrappers, and Entity Framework
- Developed C#, Silverlight application that searches SharePoint for documents, filters documents, allows uploading documents to SharePoint
0-5 years of experience
Designed and Developed Java applications that included interactions with an Oracle Database, IBM MQ, and a web based front end.
- Designed and developed metrics (using an Agile, monthly-release methodology) using third party front-end Business Intelligence tools (Qlikview)
- Support application during test and into production, resolving reported issues
- Identify potential improvements for efficiency and quality
- Worked with a small team (4-6) of developers
- Responsible for design + development of extensions to BI products to extend functionality (utilizing javascript [with jQuery and sans-framework], CSS, HTML, and JSON/XML/KML). Includes work with GIS tools such as KML, shapefiles, and the Google Maps / Google Earth API.
- Designed a full front-to-back end solution for reporting using Apache Websphere, Java middleware (with the Spring framework), and HTML/CSS/Javascript frontend (heavily utilizing Ajax Asynchronous Calls).
0-5 years of experience
Responsible for the design, development, and implementation of personal computing solutions to meet a variety of business needs. Also focused on continual training and development of Tier II Support Analysts on company software and hardware as a primary job function.
- Team lead for (6) Tier II Analysts.
- Granted ~$250K Annual Budget for IT Lifecycle Maintenance.
- Led Windows XP to Windows 7 Upgrade Project.
- Implemented Mac OS X 10.9
- Implemented Mobile Device Management (MDM) to support Bring Your Own Device (BYOD) Initiatives.
- Established Configuration Standards for Laptops, Desktops, Mobile Clients, and other End-User Devices.
0-5 years of experience
Design, build, integrate and provide L3 support to Systems Management environments for many large corporate accounts. Function as project manager for future endeavor projects using ITIL practices. Provide leadership and mentoring to team members. Guide future development, expansion and direction of Systems Management environments as well as work with customer on all facets, in and ‘end to end’ scope, of said environments.
- Designed and implemented the Tivoli Configuration Manager (TCM) environment, including Inventory, Software Distribution, Activity Planner, Active Directory integration, Change Manager, Enterprise Directory Query Facility, Pristine Manager and Resource Manager for the ING and Ameriprise accounts desktop environments.
- Architected and implemented the Tivoli Remote Control environment for the ING and Ameriprise accounts as well as architected a Remote Control environment for a customer facing solution.
- Redesigned and implemented BSM architecture for the NiSource account after taking over from Reachview. This saved [company name] over $100,000 in penalties.
- Designed first architecture allowing Systems Management teams to provide their own event management.
- Designed and implemented Disney’s Data Warehouse solution.
0-5 years of experience
Developed a multithread database benchmark utility in Python with Tk GUI
- Managed ER/Studio Data Architecture platform (3-Tier) for 100+ users, including SQL based archival and purge procedures used to manage ~1500 ER diagrams.
- Developed and deployed an SQL based “Data Model Compliance” rules engine (DMC) in SQL Server
- Realized $229K save by leveraging DMC for license usage analysis and restructuring
- Developed network analytics tool used to troubleshoot ER/Studio global access and performance issues
0-5 years of experience
Designed and Architecture of SharePoint Search and Coding Standards in current Information Architecture. I helped create transparency by organizing coding standards to regulate outsourced development teams and create a coding knowledge base for internal SharePoint Solution Architects. I created an Architecture and documentation on customizing search experiences for client Office365 implementations.
- SP Architecture: SharePoint Solutions and UX Architect of Enterprise SharePoint Solutions
- Information Architecture: Data Integration, and Project Management of SharePoint Solutions
- CSOM Web Service API Integration with JQuery and Google BI API
- Engineering Quality Assurance: Technical Review of Dev Team Coding standards and API Functionality SME. Engineered client Search Architecture.
- Designed Visio & Lync Collaboration Dashboards in PM Site for enhanced Client Interactions
0-5 years of experience
Served as primary technical product SME
- Performed gap analysis of functional requirements to produce comprehensive technical requirements
- Managed offshore efforts and guided client development resources in post-design phases of delivery
- Architected design templates for several complex functional components
- Managed relationship between product engineering and client teams
- Developed and facilitated process for managing product defects and enhancements
- Designed, built, and conducted client facing product training curriculum
- Worked with JIRA to automate and enforce development processes
6-10 years of experience
Microsoft Project Server 2010 Deployment and Production Support
- In an SME role, planned and executed deployment of MSPS 2010 and decommissioning of MSPS 2007 with attention to efficiency, productivity and cost savings.
- As a Scrum Master managed to successfully complete this project in four sprints.
- Worked independently, assuming the responsibilities of design, developing, testing and implementation of charts widgets for dashboard reporting portal, Impact Portal and Sprint Standards Portal
- Assisted with creating the wizards for Request Management, earning excellent performance evaluations and user commendations.
- Assisted in migration of 13 web application portals from Weblogic 9.2 to Tomcat and consolidating servers which resulted in cost saving for Sprint.
- Avoided one month of downtime by converting project from Quick Base to more user-friendly Oracle database; developed migration package which converted faster and more accurately.
- Completed functional testing to facilitate resource planning as well as performance measurement of company’s customer service representatives.
0-5 years of experience
LTE Product Realization
- Technical Architect responsible for the Software Development Life Cycle for AT&T LTE monetization program based on QoS.
- Acted as the main point of contact with business partners for AT&T monetization program.
- Created schedules, definition, and resource alignment for the project which lead to deliverables ahead of schedule.
- Proactively managed and coordinated the activities for multi-disciplinary teams throughout different countries.
- Defined technical solution based on QoS class of service (QCI, ARP, MBR, etc.) for data/video upload on the network.
0-5 years of experience
Lead Architect in evaluation, design and implementation of [company name] Datastage Upgrade Project from version 8.0.1 on AIX 5.3 on P-Series Hardware to version 9.1.2 on Linux
- Analyzed current [company name] Datastage Enterprise application and ensured all aspects are taken care of in the new design in terms of design, scalability, reliability, recoverability, testing , performance and integration and ensure implementation is done successfully
- Recommended OS, Hardware, Virtualization Platform, Database, Storage and Network Solutions as well as best topology for Engine , Metadata, Services and Client tiers for Datastage
- Designed the Technical Solution of the Datastage Upgrade Project from 8.0.1 to 9.1.2 and ensured it’s well aligned with [company name] Strategic future IT direction and alignment
- Recommended RHEL Linux 6.4 OS on VMware 5.5 Advanced Suite with Infosphere 9.1.2 using oracle for and and Metadata Tier Websphere 8.5ND
- Designed the Technical Upgrade Solution and Communicated all aspect of to IBM and HCL, Project team and Senior Management
- Worked with IBM Team and lead them in build out of the designed solution and ensured it has been implemented and configured per design and specifications.
- Worked with Miller Coors Datastage Admins and HCL Datastage Admins and Project team to come up with a migration, deployment and testing strategy from 8.0.1 to the new 9.1.2 environment and participated in the migration, deployment and testing of new the environment
6-10 years of experience
Storage infrastructure lead on all internal projects to evaluate vendors and new vendor storage technology including: Veritas, HP, EMC, NetApp, 3PAR, IBM/XIV, and others
- Provide Technology ROI assessments/business use case justification for evaluations, statement of resources and financial justification and budget / technology proposals for IT Executives
- Lead budget evaluation, planning and estimations for resource estimates, provide vendor evaluation analysis and recommendations for AT&T Cloud Technology vendors to CIO office
- Managed Client Migrations and reviewed architectures (CTO Lead) thoroughly including provision of requirements
- Led Data Migration- lead strategy, storage sizing and data discovery efforts with vendor architects and Storage Operations on Data migration of 3PAR Inserv S/T storage arrays with Brocade switches to EMC Symmetrix V-MAX with Cisco Nexxus 7010 Series
- Led ESX Farm Migration of 3PAR and EMC to NetApp V6240 systems to consolidate ESX Farm storage on NFS Networks
- Leading Documentation and Testing advanced monitoring methodologies with development team. Provided documentation reviews to multiple storage expert groups in Storage Ops
0-5 years of experience
Served as a team Architect on AT&T’s performance and configuration management database
- Provided analysis, design, logical data model and as-built documentation for executive scorecard reports and supporting business intelligence reporting objects
- Served as mentor to peers and subordinates on technical guidance and business continuity
- Responsible for coordinating, development, communication and assisting project management across multiple departments
- Served as a principal OSS Support Engineer, SQL development engineer and data analyst for end users and support personnel for a telecommunication vendor’s largest performance management database application
- Provided daily operational support to customers in application capabilities and referrals to appropriate organizations for support
- Analyzed data based upon customer requests, and researched data integrity issues, both independently and in conjunction with data integrity, Tier I/II/III support and partnering system teams
- Ensured data consistency across objects and structures
- Reviewed all client requests to determine accuracy of request and requirements, as well as prioritization of requests
- Coordinated with development team members in managing customer needs for larger scale data deliverables
- Created and revised documentation and database schemas as needed based on changes or requirements
0-5 years of experience
- Provided primary technical expertise for the Siebel applications, including installation, configuration and troubleshooting of Siebel components and its related applications (Resonate, IIS, LDAP Hot Patch).
- Tasked with providing Siebel technical assistance to 12 Siebel environments utilized by over 60 developers and over 20 testers. This involved working with both the Siebel development teams and test teams to identify and resolve issues relating to Siebel.
- Executed Siebel migrations into all Siebel test environments as requested including migrating Siebel code from the development environment to the test environments according to the schedule created by the Siebel Test teams.
- Maintained all development/test environments, including: application SW configs; code migration; end-user access.
- Managed development architecture tools, including: build processes; migration processes; document management; configuration management.
- Implemented a LDAP solution for authentication; installed and configured LDAP in Siebel environments for Siebel authentication.
- Configured Resonate Central Dispatch Agent; Performance issues in the MO Performance and other Siebel environments.
0-5 years of experience
Responsible for multiple on going custom application and SharePoint development projects, Design and Architecture.
- BizTalk Architect. Designed and developed BizTalk solutions for many clients. POCs and demos for clients by integrating BizTalk with SharePoint and SAP.
- SharePoint 2010 & Fast Search Implementations
- Estimating the projects.
- Help develop and review proposals and contracts (SOW).
0-5 years of experience
X12-5010 Standards for EDI Component Implementation: Defined the project plan to perform comparative analysis of X12-5010 standards vs. X12 4010 for implementation and deployment of changes at client’s end, besides verification of results with RealMed clearinghouse. Utilized MS Visual Studio 2008, C# .Net, ASP.NET, and SQL Server 2000/2005.
- American College of Cardiology: IC3 – EMR Data Extraction: The project entailed extraction of data in XML format defined by ACC-IC3 standards, from EMR systems such as Logician, Centricity 2006 and Nextgen, for generation of performance reports. Utilized Visual Studio 2008, C# .Net, SQL Server 2000/2005 and SSRS 2005.
- US Postal Service (USPS): Patient Online Statements: Analyzed client requirements and architected the technical solutions/plugins for automation of the statements generated in systems such as Centricity and generation of statements as per USPS specifications. Utilized ASP .Net 2.0, C#, SQL2000/2005 and SSRS 2005.
- RealMed: Analyzed requirements, defined the solutions architecture, and designed and developed plugins integrated with Centricity for electronic processing/management of health care transactions, besides deployment at client sites. Used VB 6.0, C#, MS Visual Studio 2008/2005, SQL Server 2000/2005, FTP, Crystal Reports and SSRS 2005.
- IMedica: Worked closely with client for implementation of EDI transactions that included 837P claims creation, process of reports received from the clearing house, transmission of claims file to Per Se, think clearing house and implementation of PGP encryption for claim files.
- IMedica: Worked on HL7 interface implementation for IMedica, to establish an interface engine to process different types of messages as per HL7 standards, along with updates to the PRM database. Utilized NEO framework and verified results in close coordination with client teams.
- Performed comprehensive data analysis for migration of data from Logician EMR database to NextGen database.
- Centricity: Migrated Centricity database to Imedica PRM, recovered data from corrupted database, designed Centricity reports and wrote SQL Scripts to automate jobs in Centricity.
0-5 years of experience
Responsible for leading implementations using Model N’s contract management application suite to assist Merck to maximize revenue
- Analyzed client business processes to recommend more efficient process solutions
- Collected and analyzed detailed customer, product and pricing data to effectively enforce government compliance
- Developed oracle PLSQL dataflow and Unix Shell sccripts to import legacy data like Product, Customer, Membership, Pricing into Model N and to export data like Paid Chargeback, Contract Pricing, Membership, EDI849 Chargeback Reconciliation, Credit Memo Request to SAP etc.
- Working as Module lead for Chargeback area and responsible to implement end to end chargeback life cycle processing like Establishing GPO & Wholesaler memberships, loading EDI844, Validations Chargeback Submissions & Claims, Sending Credit Memo Requests to SAP, loading Credit Memo Acknowledgement into Model N, exporting EDI849 Chargeback Reconciliations to Liaison & exporting Paid Chargeback data to legacy applications.
- Gained knowledge of Model N areas like configuring Validation task & messages, setting up switches, modifying properties, enabling debugging of any particular class or job, scheduling jobs etc.
- Lately involved in Master Data integration where Products, Customers, Price Lists are being loaded into Model N
- Got involved in deploying Model N Baseline Service Patches and Custom jar in Client’s environment
0-5 years of experience
Reporting to the VP of Global of Sustainment for Oracle e-Business across 11 US and International sites. Responsible for providing technical and design leadership and integrating business into a standard global template.
- Support the global deployment of Oracle e-Business R12
- Support architectural changes and enhancements for the current infrastructure.
- Manage infrastructure and technical resources.
- Design Data Warehouse for business intelligence
- Design security architecture for both secured and non-secured environments
6-10 years of experience
Implement service requests, problem resolution and incident management support for a nationwide telecommunications environment maintaining prescribed account service levels. Maintain voice service availability, change control, security, and business continuity through ad-hoc requests, monthly data gathering and periodic voice audits. Ensure audit readiness and business controls compliance. Drive seamless transition of work requests, transformation and real estate projects.
- Support 122 Avaya PBX hub, gateway and standalone servers nationwide for customer base of 25,000 employees
- Support of adjunct voice servers to include Modular Messaging, Intuity Audix and CMS servers nationwide
- Ensure adherence to metrics and prescribed service level agreements for all tasks and projects
- Meet with customers to evaluate telephony support requirements for large voice projects to include but not limited to assignment of new telephone numbers, VDN’s, vectors and call processing requirements, hunt groups, agent logins and toll free routing changes.
- Identify, schedule, obtain appropriate business approvals and perform software upgrades on Avaya voice equipment
- Provide rotational on-call support
0-5 years of experience
Lead developers on multiple initiatives supporting clients in the natural gas pipeline industry.
- Guide technical decisions on platform choices and technology upgrade schedules.
- Design and oversee new infrastructure components to support new systems.
- Mentor junior developers to improve their skill level.
- Technologies used: C#.NET, ASP.NET MVC, SQL Server, Oracle, AWS; EC2, S3, Java (Android).
6-10 years of experience
Serves as the Technical Project Manager, coordinating activities as broad spectrum as Technology direction and planning to coordination of hardware and software installations while bringing the technical expertise into an environment for optimum success.
- Delivering structured training to clients on-site, both as part of a sequence of training and as one-off courses
- Develops educational programs by using best practices and latest training materials as well as motivation theory and learning theory
- Providing consulting advice and guidance to client staff, covering HE business processes, management practices and product specific consulting as required
- Developing familiarity with and adhering to structured methodologies, definitions and materials constituting services objects to be delivered to clients
- Works with clients on developing custom Integrations to third party applications to ensure Business Process Management needs are met
10+ years of experience
Manage the overall coordination and scheduling of work for a team performing 24/7 support on a suite of mainframe applications across a twenty-two(22) state environment.
- First responder for issues with on-line and batch processes.
- Lead Change Control Board meetings with clients and other impacted areas discussing upcoming system and application events.
- Plan, coordinate, and participate in general status meetings and teleconferences (internal and external).
- Compile and record data, track progress against plans/budgets, provide status reports, record work and submit accurate time reports.
- Perform end-to-end technical oversight of applications, including coordinating day-to-day operations, project planning, coordinating with vendors, maintaining test and production environments, change management, installation/implementation, and end of life support.
- Coordinate and report project status to business partners, ensure updates issued by application teams, conduct project status meetings, track and resolve project issues, participate in overall quality assurance checkpoints and review and approve estimates completed within budget.
0-5 years of experience
- Customized Selectica’s contract lifecyle management (CLM) system using Java, XML and Javascript based on client requirements and needs.
- Worked both onsite and offsite with clients such as Amazon and Computer Associates.
- Performed offsite training of how to configure Selectica’s CLM system.
- Developed custom integrations between Selectica CLM system and other management system such as Salesforce. These integrations focused primarily on SOAP based communications.
0-5 years of experience
Working as an Integration Architect with WIPRO Technologies from Jun 2011 to Jun 2014.
- Worked as an Associate Consultant with UST Global Pvt Ltd. from Mar 2010 to Jun 2011.
- Worked as a Sr. Software Engineer with Mphasis Ltd., Bangalore from Aug 2007 to Mar 2010.
- Worked as a Software Engineer with GCI Technologies, Bangalore from Aug 2006 to Jun 2007.
- Worked as an IT Associate for IEG, Hyderabad from Apr 2004 to Aug 2006.
- IBM Certified Associate Application Developer of Web Sphere V 5.0.
- Sun Certified Programmer for the Java Platform, Standard Edition 5.0.
- Sun Certified Web Component Developer for the Java Platform, Enterprise Edition 5. 0.
0-5 years of experience
- Developed a cloud based BLOB file storage management system. A file explore system similar to windows explorer was implemented via ASP.NET web application, and user can manage any format files loaded into cloud, copy, revise, and delete etc functions are provided.
- Implemented a MVC 4 web application to prove Mono based web application can deliver similar capability from Linux based web platform.
- Developed a SAML (Security Assertion Markup Language) based Single Sign On solution to integrate with CNB’s Service Platform 2. Major solutions delivered includes two web service to get Opaque ID and NFS user ID, and compose a SAML assertion message for Service Platform 2, one web service wrapper for ASP 1.1 web application, and a attribute query web solution.
- Implemented a customized SSO solution for an ENCROE service, and provided user management system for it in the same solution. A secured token was generated and validate from a web service, and one user’s profile, and his company information, and all other users profile got shared between CNB’s current service management system and ENCORE application.
6-10 years of experience
- Designed IT architectural solutions
- Knowledge of Software Development Life Cycle (SDLC)
- Led software team to design, develop, test, install, and ensure proper operation of code
- Engaged with leads, clients, and other departments on projects, data sourcing, and software system design and maintenance
0-5 years of experience
Technical architect for a big data cloud data virtualization product called [company name].
- Implementation of several enterprise customer big data cloud environments with Hadoop, HDFS, NoSQL platforms for data transformation of telecommunication and banking applications.
- Architected large scale real world hybrid public and private cloud based scenarios and use cases for tier 1 applications and big data integration with [company name] suite of products.
- Developed ETL flows with Informatica and NoSQL systems Cassandra for online processing systems.
0-5 years of experience
- Designed and Developed Java applications that included interactions with an Oracle Database, IBM MQ, and a web based front end.
- Designed and developed metrics (using an Agile, monthly-release methodology) using third party front-end Business Intelligence tools (Qlikview)
- Support application during test and into production, resolving reported issues
- Identify potential improvements for efficiency and quality
- Worked with a small team (4-6) of developers
- Responsible for design + development of extensions to BI products to extend functionality (utilizing javascript [with jQuery and sans-framework], CSS, HTML, and JSON/XML/KML). Includes work with GIS tools such as KML, shapefiles, and the Google Maps / Google Earth API.
- Designed a full front-to-back end solution for reporting using Apache Websphere, Java middleware (with the Spring framework), and HTML/CSS/Javascript frontend (heavily utilizing Ajax Asynchronous Calls).
0-5 years of experience
Responsible for defining, implementing, and maintaining a structured solution that meets the clients overall requirements and goals.
- Application lifecycle management within an agile methodology.
- Responsible for interpreting requirements, and establishing the scope/task to plan out release sprints. Handling the formulation of the architectural design based on the overall goal and constraints.
- Verifying the implementation to ensure a successfully delivered product.
- Overall, helping to design, develop, and deploy successful distributed and service-oriented enterprise applications of high technical quality.
- Assist sales staff by articulating a technical approach to solving business problems to client needs. Supporting developers through mentoring and direction.
- Sharing knowledge with others through active coaching and mentoring during project work and through formal and informal knowledge sharing outside project efforts
6-10 years of experience
- Technical/Application Architect
- Designed and implemented several core applications designed to reduce severity and increase customer satisfaction
- Lead developer and mentor
- Member of the Architectural Review Board
- Responsible for key architectural components (bricks) short and long term vision
- Responsible for driving technical enhancements where necessary to reduce development time and improve profitability
0-5 years of experience
Serve as the Technical Architect Lead and manage a small Tech Arch team. Attend weekly meetings with all team leads and report to stake holders the status of Tech Arch.
- Implemented a PeopleSoft Human Resources system for the client which replaced their legacy HR system. Manage the PeopleSoft servers and execute PeopleCode migrations for system upgrades.
- Execute database scripts in the PeopleSoft database and manage data in the Data Warehouse.
- Installed and configured Drupal on linux servers to host the client’s web content.
- Perform Linux and Windows O/S administration activities.
- Develop formal technical deliverables for the client.
0-5 years of experience
Responsible to build, design, maintain and troubleshoot parameters of a Network Attached Storage.
- Responsible for coordination of receiving and distribution of hardware items.
- Assist in providing presales and post sales technical product and solutions based support.
- Create and maintain various databases, web servers, NAS, and office network infrastructure.
- Maintain and update company’s ecommerce website design, product listing, pricing, SEO and marketing feeds.
- Translate business logic from clients for programmers.
- Perform UAT user acceptance testing
- Designed and Implemented 10GbE Network Infrastructure with Netgear ProSafeXS712T
- Created various VMware and Hyper-V environments (Windows XP/7/8, Unix/Linux) to test performance of storage arrays systems and hard drives
0-5 years of experience
Worked as a Technical architect for Leading Software Firm, India from June 2012 to March 2014.
- Worked as a Team Lead for Capgemini India Ltd., Mumbai from Dec 2010 to May 2012.
- Worked as a Senior Software Engineer for, USM Business Systems, Hyderabad from Dec 2008 to Nov 2010.
- Worked as a Software Engineer for Satyam Computers Services Ltd., Hyderabad from Feb 2006 to Dec 2008.
0-5 years of experience
- Agile Scrum program manager for cross-functional software development based on XML/SOAP technology
- Led development team for software application integration project
- Worked on design document, roadmap documents, and playbook
- Developed and executed performance tests for integration testing of data flow from Informatica MDM to Tibco BW to downstream clients which included Salesforce.com, SAP, and Siebel CRM
0-5 years of experience
Managed 20+ developers (employees and consultants) and interfaced with business users to develop and support [company name]’s primary online sales. Responsible for technical interviews and hiring for [company name] IT department. Monitored and maintained servers and build processes. Handled application performance tuning, optimization and code reviews.
- Lead technical architect for [company name]’s multi-million dollar eCommerce project (http://estore.usa.canon.com).
- Lead technical architect for migrating legacy system to the new .net platform including Internal Order Entry System (OES), HR automation and [company name]’s B2B site interfacing to the AS400/EDI system.
- Implemented Microsoft Commerce Server with interface to legacy backend fulfillment system.
- Implemented a SQL replication service between NY headquarter and California data center.
0-5 years of experience
- Multi-faceted Project Lead managing the overall project, including oversight of onsite and offshore project resources, budgets, technical feasibility and scope, deliverables, timelines, project plans, issue resolution, and change management.
- Experienced managing on-shore and off-shore team members for software development using the Agile framework
- Led platform testing and TMS system technical validation and deployment.
- Developed strategic alternatives to improve business efficiencies based on client requirements and objectives.
- Provide leadership and direction by leveraging HCL’s extensive offshore infrastructure to support the client’s QA and Development initiatives
Technical Architect Duties and Responsibilities
The type of organization a technical architect works for determines the exact duties and responsibilities they carry out on a daily basis. Based on job listings we analyzed, a technical architect’s duties typically involve:
Create Layouts for Computer Networks Technical architects develop plans for data communication networks, creating layouts that will best serve their company’s needs. This includes factoring in data security and ensuring that all information is safe.
Present Plans to Management Once plans have been created, technical architects present the proposed layouts to management to explain why they’re necessary to the organization. They also predict future network needs by analyzing present data traffic and estimating how the business’s growth will affect the network.
Research New Networking Technologies Since technology changes all the time, technical architects research new networking possibilities to determine what advances best suit their organization and help the company meet its goals and targets.
Upgrade Hardware To support computer networks, technical architects regularly upgrade hardware, such as routers and adapters, in addition to checking that software is up to date.
Assist with Technical Difficulties After deployment, technical architects address problems with the network, hardware, or software as needed. They manage networks and troubleshoot any issues that come up, working with other departments to resolve problems that are reported.
Technical Architect Skills and Qualifications
Technical architects have strong analytical, problem-solving, and organization skills. Typically, employers require a bachelor’s degree in a computer-related subject, previous hands-on experience, and the following abilities:
- Analytical thinking – technical architects need to examine data and work out how to connect networks in the most efficient way, so analytical skills are necessary for this role
- Interpersonal skills – this job requires the ability to work with people from different backgrounds and various departments within the business, so communication and interpersonal skills are beneficial
- Problem-solving skills – as network issues arise, technical architects must find ways to resolve them, so they should be great problem-solvers who can troubleshoot for the most effective solution
- Leadership skills – technical architects often direct a team of computer hardware engineers who build the networks they’ve designed, so leadership skills are advantageous
- Organization skills – technical architects typically work in large organizations where communications and business goals are constantly changing and evolving, so candidates for this job should be organized and able to prioritize their tasks
Technical Architect Education and Training
The minimum requirement to become a technical architect is a bachelor’s degree in a computer-related subject, such as computer science or information systems. Many employers also prefer candidates to have prior experience in a similar position, such as computer systems administrator. Prospective technical architects should gain hands-on experience in classes such as database design or network security. Candidates looking to gain a competitive edge in the marketplace may want to earn a master’s degree in information systems.
Technical Architect Salary and Outlook
The median annual salary for technical architects is nearly $105,000, according to the Bureau of Labor Statistics (BLS). Technical architects in the 10th percentile earn around $58,000 annually, while the highest paid earn close to $162,000 a year. Over 75 percent of companies offer medical coverage and dental insurance as part of their benefits package. The BLS predicts employment in this sector will grow 6 percent through 2026.
Helpful Resources
We’ve collected some of the best resources to help you learn more about becoming a technical architect:
Salesforce.com Technical Architect – this LinkedIn group focuses on Salesforce’s Technical Architect Certification program, offering chances to collaborate, share knowledge and resources, and network with others in the industry
ThoughtWorks – this is a great website for a range of technology topics. The security category in particular is of great value to technical architects who need to consider security during each project
Information Security Analyst, Web Developer, and Computer Network Architect Care: The Insider’s Guide to Finding a Job at an Amazing Firm, Acing the Interview & Getting Promoted – for those who’ve reached the stage of interviewing for technical architect jobs, this book is a great reference guide that covers a range of topics in this industry
Deep Learning for Computer Architects – as a primer for technical architects, this book reviews the latest developments in networks and databases
Architecture Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
