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0-5 years of experience
Sourced new clients through cold calling, canvassing, events and marketing initiatives that resulted in an increase in 100% in revenue
- Revived inactive accounts by calling on dormant clients, inviting them to events and updating them on product lines
- Created facial events to reintroduce old product lines and introduce new product lines to clients
- Developed and maintained relationships with personal shoppers and department managers to create cross selling opportunities to grow the business
- Managed inventory and ordered monthly merchandise to ensure appropriate stock levels
6-10 years of experience
Point of contact for escalated call center support regarding human resources systems and policies within drug screening, field recruiting, field compensation, leave of absences, accommodations, and scheduling.
- Drove implementation of current company businesses into a shared services setting, streamlining processes which resulted in increased efficiencies and $1,000,000+ in savings to the bottom line.
- Developed and implemented leave of absence tool resulting in a decreased process handle time of 40% and reduced head count needed by 4.
- Created and analyzed statistical data to enhance processes, reduce contact drivers, and meet legal compliance deadlines.
- Responsible for hiring process for all levels within department.
- Investigated HR open door/investigations and worked with all proper individuals with findings and execution of results.
6-10 years of experience
Own & manage all facets of organization from conception (startup operations), to the incredible success of the property management business. Key driver in development of an organization-wide strategic planning, vision process, and startup operations of the property management business. Drive sales efforts and shoulder responsibilities of site supervisions, accounting, and project management. Monitor all aspects of the business operations including strategic planning, research, finance, HR, and marketing.
- Analyzed problems, formulated options, and presented solutions offering win-win outcomes.
- Led efforts to resolve issues with tenants, home repairs, and managed over 200 single family homes.
- Aided business development efforts, developed processes, and played a key role in driving revenue growth.
- Revenue Growth: $20000/yr → $385000/yr (6+ years) // Property Numbers: 11 → 225 / yr (7+ years).
0-5 years of experience
Provided efficient & proffessional administrative support to the Chanel Account Executive.
- Planned and scheduled meetings, responded to various inquiries both external & internal, managed communications via e-mail, phone calls etc;
- Organized and accurately maintained filing system of confidential information.
- Reviewed and analyzed reports on periodic expenditures.
- Daily utilization of Windows, Microsoft Office, and Bloomingdales POS system.
0-5 years of experience
Led operational plans, objectives and strategies designed to realign and reposition Business Unit
- Initiated new strategic planning process that identified and measured KPIs and built cohesive BU investments.
- Implemented cross-BU business model that produced 10 fold on referral revenues, saving 30% investment.
- Led TOP10 initiatives in process restructuring and managed relationships with industry analyst firms.
- Led and managed new licensing and investment contracts, prepared strategic M&A targets, negotiated cross- operational agreements, analyzed course, and executed plans with industry advisory and investment groups.
- Started new initiatives in product/solution deployment resulting in execution of 12 new projects.
- Rebuilt teams hiring and contracting 23 people and led multi-tier BI/financial framework of industry portfolio.
- Co-developed architectural model (OPL) for target users built upon competitive and technical strengthens.
0-5 years of experience
Expertly direct business operations for four medical locations consisting of more than 20 employees, specializing in internal medicine, pulmonary disease, critical care and sleep medicine. Oversee strategic planning, $5M corporate account management, HIPAA compliance, human resources, marketing, project management, technology administration, inventory management and physician credentialing. Closely collaborate with practice shareholders and healthcare providers through monthly business meetings to analyze operations, implement effective solutions to achieve strategic goals and ensure corporate stability.
- Created comprehensive business plan outlining business growth strategy, including internal and external marketing strategies to maintain majority market share
- Designed and implemented practice website to assist patients with access to important information including patient portal access
- Headed accomplishment of Stage 1 Year 2 Medicare Meaningful Use Reporting
- Significantly reduced information technology costs due technological expertise and management
0-5 years of experience
Leader of Marketing, Administrative and Process Improvement efforts at a $3MM construction business.
- Led migration from traditional print-based to digital promotional methods.
- Developed internal process and procedures to ensure compliance with EPA’s Renovate Right Practices. Led to reduction of prior fine from $40K to $1.5K.
- Composed and enacted Employee Procedures Manual.
- Responsible for company’s reputation management.
- Initiated sales metrics and financial performance analytical methods.
0-5 years of experience
Evaluate and maintain equipment, oversee facilities, and identified opportunities to improve operational efficiencies
- Maintain effective relationships with vendors.
- Worked with the owner to establish a presence in the local market using bare bones budget.
- Guided the business from one store to two stores in less than one year.
- Directed business towards an understanding of its market through defining its identity.
- Reduced operating costs upon arrival to improve process efficiencies.
- Created several weekly initiatives that increased sales by 14% within the first month.
- Led business to exceed sales over previous year.
- Initiated real time training and core standards.
0-5 years of experience
- Managed all office departments including human resources, accounting and staff training.
- Fundraised $50,000 to repair the church roof
- Created an online registration system and updated the database of all parishioners for better maintenance.
- Implemented a payment system to accept online donations to help the financial health of the Parish.
- Improved current processes, updated office policies, handled routine office operations, and resolved problems
6-10 years of experience
Responsible to providing customized, detailed service to high profile accounts in numerous areas including: Word press, Joomla, Drupal Design and installation; SEO/SEM, Keyword research; Optimization; Install plugins, modules and set up; Adsense(Google); Data Entry; Market Research; Organization; Project Management and transcription
- Directed all digital web content and SEO copywriting to increase search engine rankings, build brand awareness and drive consumer behavior
- Optimized online content using required style guides and graphical standards and increased email marketing subscription rate by 1000%
- Regularly reviewed website content regularly to ensure brand consistency and relevancy to target market audiences
- Managed online content of corporate websites, conducted salient market research and integrated data feedback loops to enhance overall marketing campaign performance
- Monitored industry trends and activities and developed dynamic outreach and engagement solutions to augment market presence, product reach and improve website design and usability
- Collaborated with cross-functional teams to develop written and graphical content for website and sales support materials and streamline information on products and services
- Provided direction and project leadership to the marketing and website development team and created communication standards and best practices
- Monitored and reviewed website visitor traffic patterns and trends to customize user experience and align marketing strategies with market demands
- Satisfactorily implemented best practices to achieve the highest standards in customer service and product support to improve customer relations
- Established sales and service goals and objectives and ensured all communications plans were consistent with stated objectives and adhered to quality assurance standards
10+ years of experience
Directed and administered financial management functions/systems including development and analysis of monthly financial statements, financial forecasts, and budgets. Oversee general accounting functions, including (AR/AP), account reconciliation, and cash management.. Developed highly skilled accounting and financial management team to achieve established objectives. Interact with the Joint School Committee and Superintendents of both the Reading School District and Muhlenberg School District on items relating to the functions of the Business Office and financial reports.
- Spearheaded implementation of technology that improved efficiency of the department included but not limited to an entire Accounting package.
- Restructured financial reporting processes in accordance with organizational changes.
- Served as key leader in effectively managing a multi-million dollar construction project.
0-5 years of experience
Annually increased the original sales plan by 27% overall
- Responsible for all aspects of sales, operations and profitability goals for store
- Developed and trained sales team in creating a solid client base, thus generating revenue
- Responsible for reviving the struggling client base and was successful in bringing back old clients increasing overall revenue in addition to building a new client base
0-5 years of experience
Assisted CFO in readying the business to be successfully sold for $320 million.
- Created $128 million sales revenue budget.
- Developed $23 million sales expense budget with over 100-person headcount in multiple divisions, nationwide.
- Sarbanes-Oxley compliance: quarterly and annual reviews and compilation of evidentiary materials.
10+ years of experience
Promoted to direct business operations of Comprehensive Care Management site which provides case management and support services to senior patients and their families.
- Manage daily activities of 13 cross-functional team members of diagnostic and treatment, business and transportation, medical practice and support personnel.
- Direct timely and accurate execution of operating forecasts, payroll, compliance and audit reviews, and purchasing.
- Implemented new Aide Services procedure reducing timekeeping and payroll discrepancies.
- Plan and direct all staff and patient moves resulting in improved delivery and quality of services.
- Developed system to track OASIS/SAAM patient needs assessment which resulted in optimal staff utilization and patient care.
- Led site efforts to meet and exceed patient service compliance levels and audit requirements.
0-5 years of experience
Managed 24 channel partners in Southeast Territories.
- Trained channel sales and technical teams on new products and updates.
- Managed channel pipeline of $100M+, forecasting, effective use of bench resources, and competitive intelligence.
- Ranked top one percent globally for Personal Systems and Printing Organization.
6-10 years of experience
- Created, designed, and implemented numerous reporting and tracking tools for all financial holdings and physical assets
- Analyzed, monitored, and advised on all fiscal accounts and applied more cost effective services and procedures
- Liaison for Principal between external companies, clients, and vendors to ensure proper execution of business agenda
- Managed and prioritized all incoming and outgoing correspondence, scheduling, and travel
- Executed, managed, and assisted on all ad hoc directives on a daily basis
0-5 years of experience
As the Community Coordinator & Business Manager for [company name] for Teaching and the Professions I am primarily the liaison between the school and the local community. I maintain and manage, in conjunction with the Principal, the school budget,
finance, personnel and non-instructional administration. I solicit sponsorship for our students’ special events and procure student
internships in a variety of enterprises. I direct administrative activities of the school, including budgeting, accounting, school
transportation, personnel, technology, physical plant issues and other related administrative matters. I review contracts and bids to ensure compliance with established purchasing procedures.
- Revamped School Security Plan and instituted a new and highly effective safety policy.
- Initiated incentive programs addressed to the current school population which improved attendance.
- Reorganized school inventory and re-structured inventory taking procedures.
6-10 years of experience
Answered inbound and made outbound calls on delinquent accounts
- Performed HR duties including interviewing, exits, and training, payroll and accounts P/R for 12 employees and 3rd party contractors.
- Analyze city and state liens and constructed city, state and local contracts
- Maintained spreadsheets for management reporting and board of trust
0-5 years of experience
Organized hundreds of accounts receivable and payable accounts working.
- Compiled finacial reports pertaining to cash receipts, expenditures and profits and loss.
- Created detailed expanse reports, financial documents and invoices.
- Reduced overhead by taking on more responsibility with creative and administrative projects.
0-5 years of experience
Held dual responsibility of managing a team of Business Analysts, and closely supporting the ITI HYD Site Manager as Chief of Staff.
- Role of Business Manager included Account Management, Business Development, Client Relationship Management, Vendor Management, and handling the off shoring and outsourcing activities.
- Contributed to defining, planning, implementing and tracking of key strategic initiatives.
- Introduced and established Talent Management, Mentoring Programs, Succession Planning, Graduate Recruitment, and ITI Rewards and Recognition Program.
- Designed KPI (Key Performance Indicators) for the entire ITI HYD population (700+ employees), which became the company standard and adopted by other businesses in ISC.
- Introduced “Train the Trainer” concept for ITI HYD, resulting in approximate savings of $2.5M in 2008.
- Transitioned teams for off-shoring, generated business case for transition, evaluated training and IT requirements.
- Worked with HR for People on Hiring, PMM data (Performance Measurement) and manpower planning.
- Worked with Finance department in generating the monthly report, annual forecast and budgeting.
- Coordinated and Facilitated Audit for the entire department (ITI) of 450+ employees.
- Collaborated with OU Managers in designing DRP and Crisis Management Plans for all the 29 teams in ITI.
0-5 years of experience
Handled budgeting, payroll, accounts receivable for the school.
- Maintained the daily operations as treasurer of a school including purchase orders, invoices, and reconciliations.
- Implemented various process and procedures which streamlined the payment process.
- Directly responsible for maintaining compliance and in effect achieving passing scores of “no recommendations” with independent financial audit firms.
- Assisted Activities Director in the scheduling of off-site field-trips, school events and coordinating school functions.
0-5 years of experience
- Managed vendor relationships and assisted in building effective partnerships
- Hired and trained employees
- Developed and implemented marketing and sales strategies
- Analyzed expenditures and other financial data
- Maintained records and managed accounts
0-5 years of experience
Responsible for managing entire business including all administrative roles, human resources and accounting
- Set all yearly budgets and maintain all cost associated with those budgets
- Responsible for all payroll, taxes, account payable and accounts receivable
- Supervised all sales managers and operations manager to maintain job timelines and productivity
- Qualified over 40 subcontractors to work for us and verified and tracked all of their records were current for worker’s comp and liability insurance
- Streamlined processes for subcontractors to correctly receive work orders and bill company
- Communicated between subcontractors and customers to ensure a satisfactory job completion
- Worked hours on end through several snow and ice storms to ensure that over 50 customers received the proper care to their properties so that they could open each day
0-5 years of experience
Responsible for all in house HR functions, as well as business office and overall administrative management for station. Assisted in startup of radio station upon completion of purchase in November 2004. Responsible for creating all local market policies and procedures in conjunction with VP/Market Manager.
- Managed the daily operations of the accounting department.
- Monthly commission calculation and chargeback processing, ensuring adherence to process terms and conditions.
- Management of market vendor contracts.
- In-house HR functions: new hires, terminations, review of employment contracts.
- Assisted GM with preparation of annual station budget.
0-5 years of experience
Designed, developed, and distributed customized monthly budget reports; provided timely and accurate data for management analysis
- Consistently managed conflicting priorities under demanding work schedule and met deadlines to the satisfaction of multiple Campus Directors
- Serves as a key member of the campus leadership team and assists in the planning, development and establishment of goals and objectives for the school
- Collaborates with the Operations Manager ensuring campus-based safety, human resources, procurement, cash management, risk management, and asset management policies and procedures
- Established campus-specific work-flow standards, processes and structures; supervises and evaluates office and operational staff
0-5 years of experience
Performed monthly accounting closing for Special Events Department ($30 Million budget)
- Reviewed and managed Department’s Balance Sheet and Income Statement accounts
- Prepared financial forecasts, annual budget and three year long range plans
- Prepared monthly variance analysis of actual vs. budget, and actual vs. forecast
- Worked with Department’s Senior VP on all business matters and expense management
- Reviewed and approved all contracts and invoices relating to show productions
- Monitored employment contracts for talent, Senior VP, Directors and Executive Producers
- Reviewed and approved payroll for hourly employees and freelancers
- Monitored all insurance matters for the Special Events Department
0-5 years of experience
Provide residential and day training services for adult individuals with mental and physical disabilities.
- Prepare and maintain accurate financial records for assigned residential & business service sites.
- Analyze budget, forecast, and revenue trend reports in order to provide advice and prepare financial statements.
- Prepare accurate accounting reports/analysis, reconciliation, and documentation on a weekly and monthly basis.
- Supervise accounts receivable/accounts payable processing’s to ensure timely and accurate billing for 18 service sites, accurate payments of bills, and expense reimbursements.
- Maintain systems for proper filing and maintaining residential leases, maintenance agreements, therapy contracts, and warranties.
0-5 years of experience
Supervised Business department staff.
- Developed and maintained relationships with franchisers.
- Worked with Technical Department to solve clients’ problems.
- Organized and scheduled business meetings.
0-5 years of experience
Primary role to secure new business with both residential and commercial customers throughout the country.
- Ensure flawless Project Management during all phases of the “job”, from original onsite walkthrough and proposal to execution of the details agreed upon with customer.
- Work closely with onsite Project Team Leaders to prioritize safety and compliance standards throughout entire project.
- Secured long-term partnerships with multiple clients that resulted in ongoing projects ranging in cost from $2000 to $18000 making WGM the exclusive vendor of choice.
- Successful completion of numerous Interstate and Coast to Coast projects that incorporated transport of antiques, custom made furniture and original art pieces.
0-5 years of experience
Developed standard operating procedures for startup of Hotel/Restaurant for Human Resources, Accounting Practices and Payroll Procedures.
- Performed in a Public Relations capacity serving as the “face of [company name] at various community functions.
- Assisted with coordination of outreach and marketing activities.
- Set up Job Fair at Kinexus for initial start-up Hiring at [company name].
- Administration of Health Insurance program.
0-5 years of experience
Manage the day-to-day business of an $850,000 counter. Oversaw staff of 6.
- Maintained client loyalty sells of 30% or higher monthly
- Consistently increased Year-to-Date sales by implementing additional special events.
- Interviewed potential Beauty Consultants for hire, as well as training and continuing education.
- Conduct performance reviews and Create monthly schedules for Beauty Consultants and overlook any changes on an as needed basis.
- Travel and attend any Clinique/[company name] seminars, Business Manager meeting/Webinars and weekly conference calls.
- Developed relationships with outside companies resulting in increased sales and public exposure.
- Participate in planning and executing of market calendar, special events and promotions.
- Manage the financial planning of the Clinique Cosmetic counter on a day-to-day basis.
- Obtain managerial duties while also fulfilling a full-time sales position which includes customer service and incoming/out-going stock.
- Created Clinique Cosmetic’s [company name] Kenwood first social media page and QR code to promote brand awareness.
0-5 years of experience
Oversee staff of 17 employees
Grew a department of 4 to a department of 17 over 2 years
- Maintain and Review all Finance data for $100 million company
- Create AFE’s for all Capital Expenditures including processing IRR models
- Create various spreadsheets for reporting and auditing
- Oversee Management of A/P and A/R
- Create footnotes for Financial Statements
0-5 years of experience
- Managed employees and on-time customer deliveries
- Responsible for customer communication & negotiation
- Coordinated large events and developed new inside and outside marketing strategies
- Led customers through the financing process and oversaw transactions operations.
- Average $1200 PUS while in the Finance department
- Implemented a training program for all new sales staff. Now being used Corporate wide
- Organized and led off-site promotional events
10+ years of experience
Serves as project manager for all phases of the customer home building process to include land acquisition, contract negotiation, subdivision process, permit acquisition, all phases of constructions, draw schedules, sales, and final closing.
- Managed cost accounting to comply with approved budget constraints. Managed and supervised accounting staff for five Limited Liability Corporations. Functions include general ledger journal entries, accounts receivable, accounts payable, job costing, payroll, tax management and financial statements.
- Perform resource management functions for construction staff scheduling, sub-contractors resource scheduling, and vendor relations.
- Responsible for sale of inventory homes from contracts to settlements. Represented builder in all aspects of property sales and rentals. Served as customer advocate after completion of sale.
- Supervise sales and administrative staff. Mentored subordinate employees to insure a high quality product, building and customer satisfaction, and a high degree of morale and work ethic.
10+ years of experience
Assist with Business Marketing, Personnel Hiring, Compliance Standards, and Strategic Planning
- Complete monthly billing statements using Excel and collections/aging of 20 Associated Dental Offices
- Prepare bank deposits, year end tax 1099 data, and assist with business publications
- Designed an Excel program to track employee hours and vacation/sick time
0-5 years of experience
Responsible for managing a $12 million dollar activity based budget for BAH.
- In conjunction with the Alliance Director (AD), prepared the annual budget, quarterly, and monthly forecasts to be shared with Corporate Finance.
- Ensure the adequacy of financial controls, timely financial reporting, accurate monthly corporate reports, budgets, forecasts, and other ad hoc reports as required.
- On a monthly basis, prepare written financial summary reports and financial analysis to AD.
- Coordinate preparation of consolidated department budgets.
- As Operations Manager, my team and I oversee the day-to-day account operations.
0-5 years of experience
Manage and oversee operations, administrative functions, marketing, events and a staff of 10.
- Manage accounts payable and receivable, revenue collections
- Prepare monthly staff schedules, process payroll and bonus sheets
- Effectively implement marketing programs and advertising
- Plan and host monthly resident functions and promotional events
- Design and stage model units
- Develop and administer annual operating budget
- Prepare a variety of weekly, monthly and annual reports summarizing operational status of property
0-5 years of experience
Boarded surgeries for multiple physicians.
- Responsible for accounts receivables/payables.
- Managed human resources for all staff including credentialing new physicians.
- Assisted in the pursuit of AAACH accreditation.
0-5 years of experience
Stay current on financial goals and priorities as it relates to the client and business
- Achieve sales goals while displaying prompt, courteous, knowledgeable and professional service
- Take initiative to present and sell merchandise in a professional and proficient manner by sitting the client down to demonstrate the product
- Organize in-store and outside events to promote new products and educate clients
- Execute inventory to maintain adequate product levels
- Schedule employees to ensure proper coverage during peak business hours
- Lead the team in a focus product of the day involving friendly competition
0-5 years of experience
Implementing business process management strategies to improve end-to-end business processes.
- Hire, train, appraise, promote, discipline, and terminate office staff, which includes both exempt and non-exempt employees.
- Manages the daily operations of the department, often serving as an office manager, primarily in the areas of financial, events and support services management.
- Monitors and reconciles accounts, manage the day-to-day financial processes, payment of invoices, the purchase of goods and services, and the processing of reimbursements.
- Oversees and maintains the physical office space, ordering equipment repairs and upgrades.
- Coordinates logistics of major events, and assist in planning events; manages special projects.
- Coordinates the activities of project team, identifies appropriate resources needed, and develops schedules to ensure the timely completion of projects.
0-5 years of experience
- Completed all transactions for accounts payable and receivable, expense and credit card reconciliation
- Processed time and attendance records with bi-weekly payroll; entered all benefit transactions in accounting system
- Created procedure and training manual for position
0-5 years of experience
Managed administrative functions of the school including all administrative activities of the school including HR, Facilities, Finance, Transportation, Food Services, and Vendor Management.
- Responsible for ensuring that contracts/bids are in compliant with state laws/guidelines.
- Prepared grant applications for non-instructional items (i.e. HR, Supplies, and Facilities)
- Designed/Implemented custom reports to reflect analyses on student data/classroom performance.
- Primary point of contact for community groups and other city agencies.
0-5 years of experience
Coordinating / scheduling clients at multiple times and facilities on a daily basis.
- Manage itineraries and all inquiries to meet client’s needs and schedules.
- Process and track client billing to ensure all accounts payables and receivables are organized and meet timelines.
- Organize and purchase equipment within a strict budget.
- Oversee and train other staff to ensure all clients’ needs are met.
- Follow up on all requests and leads to generate new clients.
- Reply, respond and answer all inquiries within a timely manner.
0-5 years of experience
Managed the daily operations of family run business, and provided exceptional service
resulting in increased customer loyalty and referrals.
- Collaborated with management to develop strategic plans to increase production, productivity and customer service.
- Trained staff in new systems and processes, oversaw hiring practices, coached and mentored
- Oversaw preparation of food, menus and beverages and had full authority over both inventory and ordering.
- Ensured compliance with health and alcoholic beverage regulations.
- Assisted in the launch and management of a second location.
0-5 years of experience
Under the direction of the Business manager, maintains the financial internal reporting system
- Assists with the general management of all financial and business matters for a local school
- Assists with the issuance of checks and verifies the deposit of the school’s and students’ monies
- Manages the processing of all school checks, purchase requisitions, purchase orders, and I-Expenses
- Knowledgeable of Impact and Oracle business systems: billing, payments, and fee waivers
- Manages student transportation, including appointments and payment
- Answers phones, provides front desk coverage, and manages school inventory
0-5 years of experience
Responsible for hiring, coaching, and development of 10-12 representatives.
- Develop and implement strategic business plans for the District.
- Partner with Cross-Functional Teams with Key Accounts.
- Plan, organize, and monitor activities/projects to achieve business potential.
- Establish and maintain an effective communications system among all team members.
- Work in the field with all team members of District to coach and counsel on improvement of selling skills, product knowledge, and capabilities needed for successful representative development.
- Successfully plan and conduct Information Exchange Meetings and other forums
0-5 years of experience
Responsible for 43 franchise restaurants 10 franchise groups.
- Work with franchisees to increase sales through operational excellence.
- Maximizing profitability of the restaurants with P&L reviews and system reviews.
- Inventory controls A vs. T and labor reviews to increase the efficiency of the business.
- Safeguard the brand standards and integrity of the franchisees.
- Assist the franchisees in development of plans to improve operations based on operation reviews.
0-5 years of experience
Manage and coordinate schedule for three locations of podiatry practice.
- Submit insurance claims to payer and follow up on them in a timely manner.
- Run financial reports for practice.
- Post payments and contractual adjustments per PMD contract.
- Obtain co-payment, co-insurance, deductible, and other insurance coverage information for patients.
- Responsible for insuring practice adheres to HIPAA guidelines.
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Business Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
